FacilityOS Reviews & Product Details

FacilityOS is a global leader in facility, asset and visitor management. The integrated FacilityOS platform is supported by robust reporting, turnkey onboarding, and extensive configurability and empowers organizations to streamline and automate operations to achieve regulatory compliance, enforce safety protocols, and drive site security requirements. FacilityOS is comprised of interoperable modules for visitor management, emergency and evacuation management, contractor compliance management, asset and logistics management, and PIAM and access control. Each FacilityOS module can function independently or in combination to maximize the platform's impact. Visitor Management Pre-loaded and pre-configured on enterprise-level hardware, VisitorOS is uniquely placed to meet the specific needs of your organization and its critical entry points. Keeping your people safe and company in compliance has never been easier. Emergency and Evacuation Management EmergencyOS improves the efficiency and speed of your evacuations and optimizes emergency management preparedness. Reduce risk, minimize downtime, and avoid costly penalties with digitized emergency alerts, evacuations and reporting. Contractor Compliance Management ContractorOS is a powerful compliance management solution that centralizes contractor and vendor oversight. By automating document collection, approvals, and tracking, it reduces administrative burden and ensures compliance across all facilities. Asset and Logistics Management Designed to optimize chain of custody processes, LogisticsOS combines user-friendly functionality with powerful tracking and clear audit trails to help eliminate lost items and improve accountability across your organization. Physical Identity and Access Management SecurityOS extends the benefits of Access Control to visitors, contractors and other temporary guests enabling you to securely issue, track and manage physical facility access. Streamline and automate permission provisioning while increasing control and visibility. Powered by proven technology, people and processes, FacilityOS is reimagining how organizations can keep their people and their facilities safe, secure and compliant.

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FacilityOS

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FacilityOS Community

Languages Supported

Amharic, Arabic, Bengali, Bulgarian, Danish, German, Greek, English, Basque, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Italian, Japanese, Korean, Macedonian, Burmese, Nepali, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Somali, Spanish, Swahili, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)

Overview by

Jeff Gladwish

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

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FacilityOS Integrations

(2)

Verified by FacilityOS

FacilityOS Media

FacilityOS Demo - FacilityOS - A Modular Facility, Asset and Visitor Management Platform to Help Optimize Safety, Security and Compliance Protocols

FacilityOS™ is a facility management platform used by security professionals, EHS managers, facility managers, compliance teams, and operational leadership to drive safety, security and compliance across complex facilities around the world. FacilityOS powers complex enterprises – such as manufact...

FacilityOS Demo - VisitorOS - Keep track of On-Site Visitors

Pre-loaded and pre-configured on enterprise-level hardware, VisitorOS is uniquely placed to meet the specific needs of your organization and its critical entry points. Keeping your people safe and your company in compliance has never been easier. In today’s complex world, entry point processe...

FacilityOS Demo - EmergencyOS - Digitize All Stages of Emergency Management

Designed to automate and improve emergency evacuation processes, EmergencyOS provides digital oversight at each stage of an organization’s emergency response – from alerts and evacuation management through to coordinating the return-to-work and post evacuation reporting and analytics. Reduce ...

FacilityOS Demo - ContractorOS - Centralize and Automate Contractor Compliance

ContractorOS is a powerful compliance management solution that centralizes contractor and vendor oversight. By automating document collection, approvals, and tracking, it reduces administrative burden and ensures compliance across all facilities. ContractorOS simplifies compliance manageme...

FacilityOS Demo - LogisticsOS - Track Packages Across the Entire Chain of Custody

LogisticsOS is a robust logistics management solution built to optimize chain of custody processes. Its user-friendly design, comprehensive tracking features, and clear audit trails help eliminate lost items while improving efficiency and accountability across your entire organization.

FacilityOS Demo - SecurityOS - Extend the Benefits of Access Control to Visitors

Extend the benefits of Access Control to visitors, contractors and other temporary guests. With SecurityOS, you can issue, track and manage temporary physical access for facility visitors. Streamline and automate permission provisioning while increasing security and visibility.

Official Downloads

(5)

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Success Story - Menkes Property Management

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Aimee A.

Executive Office Manager

Non-Profit Organization Management

Mid-Market (51-1000 emp.)

3/20/2025

"Very Happy with Product"

5/5

What do you like best about FacilityOS?

We like that we are able to see who is in the office for the day; We like that we can go back and see who was in the office on certain dates to verify if employees did in fact attend a training; We like that it notifies all of HQ employees when expected/unexpected guests have arrived via email; We like that we can add in expected guests into the system ahead of time, making the sign in process easier & quicker; Achilles and Damjan have been great when it comes to Customer Support, they were able to customize the sign in fields to our needs; The integration process has been great with our employees, it is easy to use with the QR code Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

Only thing is we wish that the Sign Out button on the bottom right-hand corner of the kiosk could be bigger or highlighted to stand out better. When guests need to sign out, they have difficulty finding that button. Review collected by and hosted on G2.com.

What problems is FacilityOS solving and how is that benefiting you?

We can now see who is in the building for the day, especially if we missed them come into the door. Our office is hybrid, so this allows us to let unexpected guests know whether or not someone is in the office to be able to help them with their needs. It has also allowed our front desk to see if we have trainings for the day and how many people we are expecting at different times which lets us know when it may get busy in the lobby. Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

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Thank you for your thoughtful feedback! We're glad FacilityOS has made it easier to manage guests, verify attendance, and streamline the sign-in process. We appreciate your note about the sign-out button and will share it with our product team.

Vini I.

Mid-Market (51-1000 emp.)

3/11/2026

"Efficient Visitor Management with Minor Hiccups"

4/5

What do you like best about FacilityOS?

I use FacilityOS in my work for controlling employees and visitors, and I find it very easy to register employees. The reporting feature is also great, and I appreciate receiving emails when an employee or visitor accesses the company. The initial setup of FacilityOS was very easy. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

We had issues with the duplication of employees records. It was possible to register the same employee twice with the same information. Another thing is that the system sometimes takes a while to respond (btw 1-3min) when the employee tries to make the registration. This usually happens in the first hour of the shift. Review collected by and hosted on G2.com.

Quinn T.

Mid-Market (51-1000 emp.)

3/4/2026

"Great for Site Management but Needs Faster Login"

3/5

What do you like best about FacilityOS?

I like FacilityOS for its direct notifications to supervisors when employees, contractors, and visitors sign in. It's a timely communication feature that helps me track who is here and where they are. This feature helps me monitor when my staff sign in and from which station they do it. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

My employees have stated that sometimes when they attempt to log in, they have to wait several minutes for it to register. And sometimes it makes them have to sign in again. When I have multiple employees signing in at the start of a shift, there can be a queue to sign in due to the system lag where the screening is buffering for minutes trying to sign them in. Review collected by and hosted on G2.com.

Brianna T.

Business Systems Analyst

Enterprise (> 1000 emp.)

2/4/2026

"Exceptional FacilityOS Platform with Incredible Support"

5/5

What do you like best about FacilityOS?

We’re currently in a transition period, moving from one VMS solution to FacilityOS, and we truly can’t say enough good things about our experience so far. The platform has been exceptional, and the support we’ve received has been incredible. We’re excited to keep deploying this solution across our sites globally as we continue the rollout. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

The only thing I’d really like to see is the ability to do a mass import of users in FacilityOS and assign them the “basic role.” That said, this may already be available, and I might have simply missed the setting. Review collected by and hosted on G2.com.

Verified User in Warehousing

Mid-Market (51-1000 emp.)

3/4/2026

"FacilityOS Streamlines High-Volume Visitor Check-Ins with Easy Setup and Responsive Support"

4/5

What do you like best about FacilityOS?

We use FacilityOS in our companies Warehouse and it has been extremely useful. It streamlines the check-in process for visitors, and our volume of such is extremely high. Customer service is easy to get ahold of when needed and it was extremely easy to set up. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

I think one of the difficulties the company is facing in using FacilityOS right now is the customization of fields in the check-in interface. When we were demoing FacilityOS, it seemed much easier to make changes to the form than what it is. Review collected by and hosted on G2.com.

Jen M.

Mid-Market (51-1000 emp.)

3/9/2026

"Effortlessly Manages Multi-Truck Logistics"

5/5

What do you like best about FacilityOS?

I like FacilityOS for its ease of use, which makes handling tasks straightforward. I find it helpful to have access to names and trucking companies through text messages, as it simplifies the process at the front gate. Seeing pictures of drivers is also beneficial because it helps me identify which driver is in the yard, especially when managing multiple trucks. The initial setup of FacilityOS was easy, which made getting started with the system hassle-free. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

Sometimes it is slow Review collected by and hosted on G2.com.

Response from Rob Daleman of FacilityOS

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Thanks for your positive feedback. Slow performance isn’t something our customers typically experience, so we’d really like to understand what happened and help resolve it. Please reach out to our team at support@facilityos.com, and we’ll be happy to investigate and get things running smoothly for you. We appreciate you bringing this to our attention.

Verified User in Computer & Network Security

Small-Business (50 or fewer emp.)

11/13/2025

"Effortless Visitor Tracking and Enhanced Security"

5/5

What do you like best about FacilityOS?

really like how FacilityOS helps us keep track of who is coming in and out of the building and at what times. It makes it easy to log visitors and employees, which helps keep everyone safe. The system is simple to use, reliable, and gives us peace of mind knowing our guests and team are protected. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

Nothing at all it is very helpful at all times. Review collected by and hosted on G2.com.

What problems is FacilityOS solving and how is that benefiting you?

FacilityOS is solving the problem of tracking everyone who enters and leaves our building, including employees, guests, and delivery drivers. Before using it, it was harder to keep accurate records and know exactly who was on-site. Now, FacilityOS automatically logs check-ins and check-outs with time stamps, which keeps our workplace more organized and secure. It also helps ensure our guests and vendors are accounted for and safe while on the property. Overall, it saves time, improves safety, and gives us peace of mind knowing our facility is being properly monitored. Review collected by and hosted on G2.com.

Derek P.

Mid-Market (51-1000 emp.)

3/9/2026

"Comprehensive Visitor Management Solution"

5/5

What do you like best about FacilityOS?

I like that FacilityOS is an all-in-one solution that covers all aspects needed to monitor anyone arriving at our site. It tracks names, prints badges, provides orientation and quizzes, and ensures notifications reach the correct guests at our site. It's pretty straightforward to set up with their help. I also appreciate the ability to contact visitors through the mobile app and send out emergency notifications. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

Nothing comes to mind Review collected by and hosted on G2.com.

Response from Rob Daleman of FacilityOS

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Thank you for sharing your positive experience with FacilityOS. We're pleased to hear that our all-in-one solution is meeting your needs for visitor management, including tracking, orientation, and emergency notifications. We appreciate your feedback and are committed to continuously improving our platform to better serve our users.

Chantelle S.

Processing Supervisor

Mid-Market (51-1000 emp.)

3/6/2026

"Helpful for Payroll, but Slows Down Usage"

2.5/5

What do you like best about FacilityOS?

I like getting notifications on my phone and a picture of who is clocking in or out as it allows me to be accurate with payroll. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

It's very slow and sometimes it takes so long that people refuse to use it. Review collected by and hosted on G2.com.

Response from Rob Daleman of FacilityOS

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Thanks for sharing your feedback. We’re glad to hear the notifications and photo verification are helping you stay accurate with payroll—that’s exactly the kind of visibility we aim to provide.

Slow performance isn’t something our customers typically experience, so we’d really like to understand what may be causing the issue in your case. Please reach out to our team at support@facilityos.com, and we’ll be happy to investigate and help ensure everything runs smoothly for you. We appreciate you taking the time to share your experience.