Products

A configurable suite of applications easily integrated with SAP Customer Experience and SAP S/4HANA, reading past interaction history, contextual data & predict Interaction Reason using ML in real time, Next Best Action Determination & Process Automation leveraging SAP BTP services.

It often happens in ecommerce that customers order a wrong item by mistake or they change their mind after they have placed an order. In such cases, it’s a good practice to provide customers the option to submit an order cancellation request. Not only does it improve the user experience but also increases your store’s credibility. Magento 2 by default does not have this option. So if a customer makes a wrong order, they are not able to revert it. As a result, they either return the product

Axtria CustomerIQ operationalizes the marketing insights to move the message to the most appropriate user at the most important time.

LinkedIn Groups are specialized communities within the LinkedIn platform where professionals with shared interests, industries, or goals can connect, collaborate, and engage in meaningful discussions. These groups provide a dedicated space for members to share insights, ask questions, and build relationships, fostering a sense of community among like-minded individuals. Key Features and Functionality: - Community Engagement: Members can initiate and participate in discussions, share content, a

Connect customer data, get actionable insights and drive customer actions. Planhat is a beautiful and intuitive Customer Success Software for SaaS.

TimeTrak's Time and Attendance software is a comprehensive solution designed to streamline workforce management by providing accurate and efficient tracking of employee hours. This cloud-based system offers real-time visibility into employee attendance, simplifies payroll processing, and enhances overall operational efficiency. With its intuitive interface and flexible clocking options, TimeTrak caters to businesses of all sizes, ensuring compliance and reducing administrative burdens. Key Feat

Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.

Next-Generation Customer Success Software For B2B SaaS

Vitally helps your B2B company ensure the right customers continuously use your product in the right way.

Gorgias is the conversational AI platform designed for ecommerce brands, driving sales and resolving support inquiries throughout the entire customer journey. With industry-leading automation and AI capabilities, Gorgias revolutionizes how ecommerce brands interact with their customers. Providing customers with hyper-personalized assistance and instant support at the right time and on the right channel—all from one centralized platform. Founded in 2015, Gorgias started as a two-person team and h

JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-

Jotform AI Agents are the future of customer service. They are powerful automated customer service tools that provide real-time assistance to users. Use your own AI Agent to streamline support operations, enhance user engagement, and improve response times. Train and customize AI Agents to answer FAQs, help users fill out forms, field phone calls and SMS messages, and provide users with 24-7 support. Build your ultimate customer service agent with our free, AI-powered tool.

Salesforce Marketing Cloud is an AI-powered digital marketing and customer engagement platform designed to help you build personalized, multi-channel customer journeys.

Higher Logic is an industry leader in cloud-based community platforms, with over 25 million engaged members in more than 200,000 communities. Organizations worldwide use Higher Logic to bring like-minded people all together, by giving their community a home where they can share ideas, answer questions and stay connected.

ICRON Customer Centric Supply Chain Planning empowers companies to make smarter strategic, tactical, and operational planning decisions by unifying demand, inventory, production, and supply planning to consistently meet customer expectations while improving service, cost, and reliability.

Kapdesk is a customer service software that interact with customers and customer support executives, it has email support, Live Chat Support, Social Media Customer Support, Phone or Voice or Call Support, email Ticketing System.

Magento 2 Custom Options is a custom option extension for Magento 2 platform, that supports dependent custom options, templates, color swatches, tier prices for options ans others.

Protect your institution by rating new customers and updating customer scoring based on key events that could affect the overall risk of your customer relationships. SAS helps you take a more comprehensive approach to customer due diligence, one that is always on so you can be as proactive as possible.

Deepen relationships and maximize value, every moment, everywhere.

Sprout Social is an intuitive platform that delivers smarter, faster business impact from social media.. Empower your teams to better connect with audiences, streamline publishing workflows, collaborate in real-time, and power strategic business decisions with the social insights that matter most—at scale.