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Custify

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473 reviews
  • 1 profiles
  • 9 categories
Average star rating
4.7
Serving customers since
2017
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Custify Reviews

Review Filters
Profile Name
Star Rating
375
91
5
1
1
MP
Melissa P.
01/05/2026
Validated Reviewer
Verified Current User
Review source: Organic

Actionable Insights and Seamless Integrations Elevate Customer Success

Custify combines a strong product with a high-quality support model. The dedicated Customer Success team and shared Slack channel with direct access to product specialists have accelerated onboarding, adoption, and cross-functional alignment. Theodora has been exceptional as our CSM she brings clarity, operational rigor, and consistently helps us turn insights into action, driving measurable retention outcomes.
Samantha S.
SS
Samantha S.
12/26/2025
Validated Reviewer
Verified Current User
Review source: Organic

Flexible Playbooks That Empower Our CS Team

I love the playbooks flexibility. Our CS team uses these in place Lifecycles and have found them really helpful for common engagement reminders through the user's subscription.
Jessica H.
JH
Jessica H.
12/19/2025
Validated Reviewer
Review source: Organic

Effortless Customer Management with Custify

I like how easy Custify is to use, filter data, and build workflows to automate processes for our team. It's also helped us collect feedback on the onboarding process using the native survey feature. The initial setup was very easy, and while we were able to set up most of it ourselves, Theo, our representative, was extremely helpful whenever we had questions we couldn't figure out on our own.

About

Contact

HQ Location:
Bucharest, Romania

Social

@CustifySRL

What is Custify?

Custify is a customer success platform designed to help businesses manage and improve customer relationships. It offers tools for tracking customer engagement, monitoring health scores, and automating workflows to enhance retention and satisfaction. By providing actionable insights, Custify enables organizations to proactively address customer needs and drive growth. For more information, visit their website at [custify.com](https://www.custify.com).

Details

Year Founded
2017