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Vitally

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710 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.5
Serving customers since
2017
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Vitally Reviews

Review Filters
Profile Name
Star Rating
533
159
13
3
2
Anushka S.
AS
Anushka S.
09/29/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Vitally Makes Managing My Book of Business Effortless

The best part about Vitally is how it helps me manage my book of business easily. Anything and everything I need to know about them, or be on top of, is easy to find in a singular place with this platform. I also really like the Vitally Copilot and its other automation features - they come in very handy!
Verified User in Computer Software
AC
Verified User in Computer Software
09/28/2026
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI

Modern, easy to use

The feature functionality of Vitally is, in nearly all cases, on par or beyond other customer success platforms, but I find it much easier to work with than other CSPs I have used/seen in the past.
Danny G.
DG
Danny G.
09/14/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Great for Organizing CS Clients and Getting a Full Performance-to-ROI View

It’s great for organizing CS clients and seeing the full picture across performance, pricing/ROI, support and onboarding, AI/intelligence, integrations, and UI/UX projects.

About

Contact

HQ Location:
New York

Social

@vitally_io

What is Vitally?

Vitally helps B2B SaaS teams like Segment, Zapier, and Productboard to deeply understand their customers and empower every customer success manager to 10x their effectiveness through powerful assistive automation. By quickly unifying disparate product and customer data into an incredibly powerful and easy-to-use platform, Vitally allows teams to rapidly implement better customer success processes and have an immediate impact.

Details

Year Founded
2017
Website
vitally.io