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Vitally

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679 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.5
Serving customers since
2017
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Vitally Reviews

Review Filters
Profile Name
Star Rating
504
157
13
3
2
Verified User in Banking
UB
Verified User in Banking
01/12/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Customizable Hubs and Views Make This a Standout Tool

How you can create your own hubs and views. Number of features available.
Andrea A.
AA
Andrea A.
01/09/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Vitally Has Become the Central Nervous System of Our Partner Success Team

In just one year, Vitally has fundamentally transformed our Partner Success organization, moving us from disparate, manual processes to a unified, data-driven platform. It has truly become the central nervous system for all our customer-facing activities. The new AI-powered features are phenomenal. The Meeting Recorder automatically joins, transcribes, and summarizes our Zoom calls, and the AI Copilot helps us instantly uncover risks and key insights from across the entire customer account. The AI meeting summaries alone have been a massive time-saver and have significantly improved our post-meeting follow-up. Standardizing our most critical workflows, like Risk Management and Terminations, within Vitally has brought much-needed consistency and efficiency to the team.
Verified User in Computer Software
UC
Verified User in Computer Software
01/08/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Centralized Client Info Hub That Streamlines Our Workflow

I like that it is a central home for client information. From infromation on quotes to handover documents.

About

Contact

HQ Location:
New York

Social

@vitally_io

What is Vitally?

Vitally helps B2B SaaS teams like Segment, Zapier, and Productboard to deeply understand their customers and empower every customer success manager to 10x their effectiveness through powerful assistive automation. By quickly unifying disparate product and customer data into an incredibly powerful and easy-to-use platform, Vitally allows teams to rapidly implement better customer success processes and have an immediate impact.

Details

Year Founded
2017
Website
vitally.io