Zenarate simulates any customer engagement scenario immersing customer facing team members in real life conversations while providing them real time coaching. Agents master best & required practices from home or office in a safe environment with their personal AI Coach. When new hires and underperforming tenured agents don’t use best methods, their AI Coach provides them real time feedback and asks them to try again. Training and contact center leaders receive a Simulation Scorecard certifyi
Alie is Muvi’s first AI product. Alie captures and analyzes user data to make accurate product/content recommendation in real-time as per individual user’s taste and preference. Best suited for OTT services, e-commerce sites, and content portals, Alie is known for hassle-free integration and commits to 100% Transparent data usage.
Salesforge is an all-in-one sales execution super app that gives every sales team the highest probability to hit their target by tackling email deliverability and the need to personalize cold email outreach at scale. We do that by enabling real-time AI & machine learning to decision critical sales activities, enhance messaging and eliminate the need for various sales point solutions, therefore driving superior conversion rates.
Aprimo is a provider of digital asset management and content operations solutions designed to streamline the entire content lifecycle for enterprises. By centralizing digital assets, automating workflows, and integrating advanced AI capabilities, Aprimo empowers organizations to efficiently create, manage, and distribute content across various channels, ensuring brand consistency and compliance. Key Features and Functionality: - Digital Asset Management: Centralized repository supporting a
WriteGPT is an AI-powered writing assistant designed to enhance productivity by streamlining content creation and information processing. It offers personalized recommendations and styles tailored to individual or business needs, enabling users to produce high-quality content efficiently. By integrating advanced AI capabilities, WriteGPT helps users save time on tasks such as drafting emails, summarizing articles, and managing digital information. Key Features and Functionality: - Writing Assi
With advanced AI and machine learning capabilities and a dedicated customer success team to match, Sailthru by Marigold is purpose-built for relationship marketing. Leverage cross-channel personalization across the entire customer lifecycle to meet each customer in the right channel, at the right time, with the right message. Sailthru by Marigold is the marketing solution designed for rapid activation across media, publishing and retail businesses. Seller Description: Marigold is a global martec
Dataroid is an enterprise-level digital analytics and customer engagement platform designed to help businesses gain deep, actionable insights into customer behavior across multiple channels. By collecting and unifying data from web, mobile, and other digital touchpoints, Dataroid enables organizations to analyze real-time customer interactions, develop personalized engagement strategies, and enhance overall user experiences. The platform combines analytics, engagement, and AI-driven data m
ReachInbox is an advanced cold email outreach tool designed to help businesses scale their email campaigns, improve deliverability, and increase conversions through AI driven personalization and smart automation features.
Mapp are experts in helping marketers easily build personalized customer experiences through our very own SaaS platform: Mapp Marketing Cloud. Our powerful platform combines AI-powered digital analytics and marketing automation to collect customer data, extract insights, and trigger highly personalized campaigns across email, SMS, apps, and websites. Our platform helps B2C and D2C companies: - Unify customer data from various sources like websites, eCommerce, loyalty platforms, CRMs, and mobile
SourceWhale is a recruitment productivity platform designed to streamline the entire recruitment process, from initial outreach to final placement. By automating routine tasks and integrating seamlessly with existing tools, SourceWhale enables recruiters to focus on building relationships and closing deals, thereby increasing efficiency and revenue. Key Features and Functionality: - Sourcing: Utilizes AI-powered search capabilities to find candidates and clients across various platforms, inclu
Folloze is an AI-powered personalization platform designed for modern B2B go-to-market teams. The platform enables marketers and sellers to deliver dynamic, relevant buyer experiences across every stage of the journey—from campaigns and websites to field events and sales engagement. Folloze combines no-code simplicity with a suite of embedded AI Agents that help teams generate personalized content, identify buying signals, and scale high-impact engagement without resource constraints. Key capabi
Microsoft Dynamics 365 Commerce is a comprehensive, cloud-based solution designed to unify physical and digital retail operations, delivering seamless and personalized shopping experiences across all channels. By integrating in-store, online, and back-office functions, it empowers retailers to enhance customer engagement, optimize operations, and drive business growth. Key Features and Functionality: - Omnichannel Retail Engagement: Provides a consistent and personalized customer journey by co
The Voyado customer experience cloud lets you create personalized journeys that your customers will love. Voyado enables you to be data-driven throughout the entire customer’s lifecycle and empowers you with AI and automation. This allows marketing teams to shift their priorities to more critical strategic tasks and enables the machines to handle the monotonous work. The platform has two integrated solutions that can be combined for hyper-personalization or implemented standalone. Voyado Engage,
Infobip's Customer Service solution is a comprehensive, cloud-based platform designed to enhance customer interactions by providing personalized, efficient, and omnichannel support. It enables businesses to engage with customers across their preferred communication channels, ensuring a seamless and satisfying experience. Key Features and Functionality: - Omnichannel Support: Engage customers through various channels, including SMS, WhatsApp, Live Chat, Email, and more, all managed from a u
NewOaks AI is an advanced conversational AI platform designed to automate client engagement, lead qualification, and appointment scheduling across multiple channels. By leveraging custom-trained ChatGPT models and voice-first AI agents, it enables businesses to provide 24/7 personalized interactions via SMS, web chat, and social media platforms such as Facebook Messenger, WhatsApp, and Instagram. With support for over 50 languages and seamless integration with CRMs, Google Calendar, Twilio, and
WebinarKit is an AI-powered platform designed to automate and enhance webinar experiences, enabling businesses to conduct engaging, high-converting presentations without the need for live hosting. By leveraging artificial intelligence, WebinarKit streamlines the creation, management, and execution of webinars, allowing users to generate leads and drive sales around the clock. Key Features and Functionality: - AI-Powered Automation: WebinarKit utilizes AI to build complete sales presentations,
Jetlink is the new front line of your customer service, empowering businesses to provide personalized automated experiences at scale - Jetlink's low-code / no-code powerful AI chatbot platform raises CSAT, reduces churn, and drives revenue - while freeing live agents to have greater impact. Jetlink’s Probabilistic AI™ and 3 layer NLP engine, your virtual assistant has the conversational intelligence to truly understand every customer. Your chatbot not only recognizes what customers are asking
Studio by Gan.AI offers a cutting-edge platform for personalized video outreach, enabling businesses to connect with their audience at scale. Leveraging AI, the platform transforms a single recording into personalized videos for thousands of recipients, complete with personalized names, companies, or more. With tools like dynamic scrolling backgrounds, personalized thumbnails, and branded landing pages, Studio ensures every video feels unique and aligned with brand identity. Designed for seamles
Google Agentspace is an AI-powered platform designed to enhance enterprise productivity by integrating advanced reasoning capabilities with comprehensive search functionalities and secure access to organizational data. By connecting to widely used applications such as Google Drive, Jira, Confluence, SharePoint, and Salesforce, Agentspace enables employees to efficiently locate, synthesize, and act upon information across various systems. This integration facilitates the automation of complex tas