When researching the features of the WebinarKit platform in compared to other webinar platforms, it sounded perfect. When looking for reviews, most of the reviews sounded positive and one review even said that the customer support was quick and responsive. (Typically responding within a few hours) Review collected by and hosted on G2.com.
I signed up with WebinarKit the morning of January 15th, 2026 and paid for an annual subscription. Fairly quickly, I received an email with my "sign-in" and temporary password along with a link to sign-in to WebinarKit.
Using the "sign-in" credentials given in the email from WebinarKit, I tried logging in and the website displays a message that my email address is not recognized. Since webinarKit emailed me at this very email address, I knew they had my email address in their system. I tried logging in again two more times but I simply got the same "Email not recognized" message.
WebinarKit does not offer any kind of customer support phone number but they provide both an email address to get help as well as a link to "create a ticket" at the bottom of their website. Their website instructs the public to email them and that they "typically" respond within a few hours. So I sent them an email immediately in hopes of gaining access to the website.
I waited 24 hours for a response but no response. So then I go to their website and "create a ticket" to get help because once again, their website states that they typically respond within a few hours. It has now been 48 hours and still no response to my ticket. So far.... they don't deserve a positive review. When you sign up, they give you 7 days for a $1 and I was hoping to use those 7 days to learn the website and make sure it is a good fit for my needs but I'm already 3 days into the 7 day trial and I haven't been able to log-in due to the site not recognizing my email address.
For these reasons, webinars gets a "failing grade" from me. Review collected by and hosted on G2.com.
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Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.





