The best thing about Voyado is that it is specifically designed for the retail sector. It is a brilliant combination of 'Engage' and 'Elevate', functioning as a hub for CRM and marketing automation. Together, Voyado Engage and Voyado Elevate make the customer experience very personalized and easy to use. Its interface is intuitive and user-friendly, so the marketing team does not feel the lack of technical knowledge for complex tasks. I have greatly benefited from the hyper-personalization feature, which is not limited to just names but provides the right offer to customers at the right time. With an omnichannel experience, it gives brands a 360-degree view of customers. It is capable of creating emotional engagement for loyalty, not just discounts. What I like most is its AI-driven capability, which not only stores data but also turns it into 'action'.

t’s a smooth and efficient way to run a membership club, where we can easily collect a lot of information from our members and then communicate with them through newsletters.

Swedish support, fast support, great new features and overall great impression