NewOaks AI Reviews & Product Details

It is a refreshing, no bullshit AI chatbot! I tested it with a basic prompt, and then an advanced prompt and the bot adjusted real fast! It's a bot on steroids! It comes with integrations right out of the hood! It's fast, the UI is awesome and user friendly! The bot set up is a breeze - set it up in 10 seconds! Ray has been super in engaging with feedback over mail, zoom or even on some groups! I love the voice assistant feature! Overall, it's a well rounded, very well thought out platform that absolutely is a bang for the buck! I have tried it and tested it with some of our kids, and we plan to use it much much more frequently in the coming weeks after we've trained it with enough data! Review collected by and hosted on G2.com.

I would really love to see monthly credits with an option to top up at an additional fee if we run out! Review collected by and hosted on G2.com.

It has all the features you need to create high quality conversational AI chatbots that really sounds like human and care for the relationship wiht the customer 24x7! Very easy to use interface. Very generous features form the product owner. Go and explore it. Offers great customer support - their Chat Bot agent itself is already a great support even helping with integration. Review collected by and hosted on G2.com.

I would like to see more CSS capability that is easier to navigate. Some voice features that is not supported in some countries yet, thing this will be resolved in the future. Review collected by and hosted on G2.com.

Bi-directional API: This feature allows seamless integration with existing systems and facilitates real-time data exchange, which is crucial for keeping your chatbot informed and responsive. Review collected by and hosted on G2.com.

Sometimes, the instructional resources may not be as robust or readily available, which can hinder effective utilization of the platform. Not that we need much anyway. Platform is extremely intuitive. Review collected by and hosted on G2.com.

Newoaks is an evolving platform with its share of challenges as it evolves to be the powerhouse platform it is in the mainstream. As such, the level of support available, quality of information provided, and speed with which problems are resolved is critical.

As we work to incorporate Newoaks into our business operations, this support is one of the key attributes which led us to select Newoaks. As you can see from many of the other reviews, the platform is very comprehensive and easy to use. The level of integration, API and webhooks available make connecting bots to other systems very easy.

I look forward to being very successful as a result of the platform provided by Newoaks. Review collected by and hosted on G2.com.

The platform is new, comprehensive, and solves myriad problems in very elegant ways. As such, learning how to leverage all of the capabilities has a bit of a learning curve. Since the platform is new and evolving rapidly, documentation and training lags the capabilities a bit.

It is this learning curve I expect to see diminish over time as the platform matures. Review collected by and hosted on G2.com.

NewOaks AI is a unique Chatbot creator because it uses AI for the ChatBot you create to interact with your website visitors, customers, and potential customers.

They initially have been targeting the use case of people being able to book appointments and meetings using NewOaks ChatBot. However, the use cases are many more. For example, I am more interested in and use it for answering questions that my website visitors have and my online courses students.

The NewOaks AI Chatbot is trained by "feeding" it several types of sources including website URLs, pages, and posts; text file input, and breaking up "training text" for formatted, proper, and more concise response by the bot you build.

NewOaks AI allows one to use several AI models including OpenAI and Claude per bot or per workspace basis.

They have a few integrations with Google, Twilio, and Facebook, and will be adding as appropriate going forward.

Their White-Label feature is super good for agencies.

Customer support quickly responds. Building chatbots is super easy. Review collected by and hosted on G2.com.

There's not much to dislike per se. They are developing extremely fast and have developed a lot since their initial launch. This is really critical for their success in this niche. The founder listens to their customers and potential customers and acts extremely fast tirelessly! Review collected by and hosted on G2.com.

Listen, I was skeptical at first. AI chatbot? Sounded like something out of a sci-fi movie. But let me tell you, NewOaks AI isn't just some gimmick. It' changed how I handle customer service and lead generation on my website.

24/7 Support: This thing is always "on," answering questions and booking appointments even while I'm sleeping

Lead Capture: It's like having a little sales assistant who never takes a break. It chats with visitors, gathers their info, and even nudges them to book appointments.

Easy to Train: You don't need to be a tech genius to use this. One click, and it starts learning from your website and documents. Review collected by and hosted on G2.com.

Honestly, not much. But if I had to nitpick:

Customization: It would be cool to have more options to personalize the chatbot's appearance.

Learning Curve: While it's easy to get started, mastering all the features might take a bit of time. But hey, that's what their support team is for! Review collected by and hosted on G2.com.

Easy to use with custom prompts support, setting up AI chatbots with Newoaks is a matter of minutes. Review collected by and hosted on G2.com.

Although the platform's functionality works well, the UI of the platform can be improved. Review collected by and hosted on G2.com.

Talk about "SAVING MONEY" in overhead. GREAT SAVINGS to avoid un-responsive, lazy VAs or Assistants and Employees that call in sick or who knows what. I am sooo stoked that NewOaks.ai is giving me SUPER INEXPENSIVE option of automating so many of my required "conversations" with my new and current clients where I just feed my bot(s) by uploading the specific information that I want disclosed and VOILA!!! Think about it, compare how much does each of your VAs/Assistants/Employees cost you on a monthly basis Vs. for a "fraction of the costs" having 24/7 Ai Employees that just "do" as they're told, automatically. Literally "set and forget it". Thank you Ray Luan for your commitment to this project. I plan to frequent using them for everything within their abilities, and they're growing. Easy to use and implement and integrate with my Google Voice numbers too!!! BOOM, that's a Bonus!!! Great Customer Support with hyper active and responsive their Discord platform team. Review collected by and hosted on G2.com.

Can't think of anything, except that I can't wait for them to come out with their conversational VOICE Ai chatbots. Review collected by and hosted on G2.com.

NewOaks is an impressive chatbot platform that stands out for its ease of use and exceptional customer support.

The setup process is incredibly straightforward, allowing users to have a fully functional chatbot up and running in just 10 minutes. This user-friendly approach extends to their fantastic customer service team who are always ready to assist with any questions or issues.

The performance of the chatbot itself is commendable. Once deployed, it integrates seamlessly into your website, providing accurate information to visitors and facilitating more appointments through engaging conversations. The ability to monitor these interactions ensures the chatbot maintains high-quality service at all times.

Another highlight is NewOaks' commitment to continuous improvement. Despite being a relatively new product, they've demonstrated an impressive capacity for regular updates and enhancements based on user feedback. Review collected by and hosted on G2.com.

There's always room for improvement and some may find it restrictive to only use it on a website. However, it's great to see the team already working on new integrations, to use your chatbot on more than just websites. Review collected by and hosted on G2.com.

I appreciated the ease of use of NewOaks AI. I've used several other AI agents and chatbots. This one allowed me to be able to add contextual information about my brand with lots of variety. Instead of taking days to set up, it took a few hours and I was ready to install the widget on my websites.

The one issue I did have was not theirs, but there was a challenge with my Messenger app their support team helped me fix. Ray and the team stayed on top of the problem and ultimately met with me over Zoom to see where the source of the issue was. Within a day after that, problem solved! I really appreciate the customer service and attention to making the space for me to use this platform without frustration. That was impressive. Review collected by and hosted on G2.com.

I'm pretty satisfied with the platform for the purposes I needed it for. Since it's still new, there are features I would like to see down the road such as being able to have communication with Instagram messages. My understanding is this is on the way, so I'm patient and ready to see what else they come up with that I can use for my business.

On my pie-in-the-sky wishlist, I'd love to also be able to have communication with my YouTube comments for my weekly livestream. Review collected by and hosted on G2.com.