--- title: NewOaks AI Reviews meta_title: 'NewOaks AI Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 23 reviews by the users' company size, role or industry to find out how NewOaks AI works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 23 scale: '5' date_modified: '2026-07-13' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # NewOaks AI Reviews **Vendor:** NewOaks LLC **Category:** [Conversational Support Software](https://www.g2.com/categories/conversational-support) **Average Rating:** 5.0/5.0 **Total Reviews:** 23 ## About NewOaks AI NewOaks AI is an advanced conversational AI platform designed to automate client engagement, lead qualification, and appointment scheduling across multiple channels. By leveraging custom-trained ChatGPT models and voice-first AI agents, it enables businesses to provide 24/7 personalized interactions via SMS, web chat, and social media platforms such as Facebook Messenger, WhatsApp, and Instagram. With support for over 50 languages and seamless integration with CRMs, Google Calendar, Twilio, and other business tools, NewOaks AI streamlines sales, customer support, and marketing processes, enhancing operational efficiency and customer satisfaction. Key Features: - Omnichannel Communication: Engage customers through SMS, live chat, voice calls, and social media from a unified platform. - AI Voice Agents with Real-Time Calls: Provide real-time AI voice calls with zero latency and multiple voice personas for natural, human-like conversations. - Multilingual Support: Communicate effectively with a global audience by supporting over 50 languages. - Automated Lead Qualification and Appointment Scheduling: Utilize AI-driven workflows to qualify leads, book appointments, and follow up automatically, reducing manual workload. - Seamless Integrations: Easily connect with CRMs, Google Calendar, Twilio, Webhooks, and APIs for streamlined business operations. - Mobile Management Apps: Monitor and manage AI interactions on the go with dedicated iOS and Android apps. Primary Value and Solutions: NewOaks AI addresses the challenges businesses face in managing client interactions by automating routine tasks and providing consistent, personalized communication. It enhances operational efficiency by reducing manual efforts in lead qualification and appointment scheduling, leading to increased conversion rates and customer satisfaction. The platform's 24/7 availability ensures that businesses can engage with clients at any time, catering to the needs of a global customer base. By integrating seamlessly with existing business tools, NewOaks AI offers a scalable solution that grows with the business, making it an invaluable asset for sales, customer support, and marketing teams. ## NewOaks AI Pros & Cons **What users like:** - Users praise the **seamless integrations** of NewOaks AI, enhancing chatbot functionality and user experience effortlessly. (3 reviews) - Users love the **high-quality conversational AI** capabilities of NewOaks AI, enhancing customer relationships effortlessly and efficiently. (2 reviews) - Users appreciate the **easy-to-use interface and robust features** of NewOaks AI for creating lifelike conversational chatbots. (2 reviews) - Users praise NewOaks AI for its **excellent customer support** , especially the helpful and efficient chatbot integration. (2 reviews) - Users rave about the **user-friendly interface and robust features** of NewOaks AI, enhancing conversational AI experiences. (2 reviews) - Users appreciate the **helpful customer service** of NewOaks AI, enhancing their experience and resolving issues quickly. (2 reviews) - Intuitive (2 reviews) - Time-saving (2 reviews) - Automation (1 reviews) - Users value the **customization options** of NewOaks AI, enabling quick setups and tailored experiences for various needs. (1 reviews) ## NewOaks AI Reviews ### 1. An outstanding newcomer in the AI Chatbot Space - Hyper Loaded With Awesomeness **Rating:** 5.0/5.0 stars **Reviewed by:** Shouri M. | Instructor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2024 **What do you like best about NewOaks AI?** It is a refreshing, no bullshit AI chatbot! I tested it with a basic prompt, and then an advanced prompt and the bot adjusted real fast! It's a bot on steroids! It comes with integrations right out of the hood! It's fast, the UI is awesome and user friendly! The bot set up is a breeze - set it up in 10 seconds! Ray has been super in engaging with feedback over mail, zoom or even on some groups! I love the voice assistant feature! Overall, it's a well rounded, very well thought out platform that absolutely is a bang for the buck! I have tried it and tested it with some of our kids, and we plan to use it much much more frequently in the coming weeks after we've trained it with enough data! **What do you dislike about NewOaks AI?** I would really love to see monthly credits with an option to top up at an additional fee if we run out! **What problems is NewOaks AI solving and how is that benefiting you?** New oaks has streamlined our education services where we can train the bot on specific subject areas, and students can review core concepts and get suggestions of topics and practice questions to accelerate their learning in class! We want to drive a hyper experiential real-time curriculum delivery system that optimises student learning outcomes! New Oaks is our perfect companion in our learning journey! PS: We coach kids to crack some competitive exams such as the SAT, GMAT etc. It's doing a great job in solving questions, extracting registration details etc from the training data ### 2. AI Agent Solution that is ahead of its time. **Rating:** 5.0/5.0 stars **Reviewed by:** Botlab Foundry . | Ai Integrator / Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2025 **What do you like best about NewOaks AI?** It has all the features you need to create high quality conversational AI chatbots that really sounds like human and care for the relationship wiht the customer 24x7! Very easy to use interface. Very generous features form the product owner. Go and explore it. Offers great customer support - their Chat Bot agent itself is already a great support even helping with integration. **What do you dislike about NewOaks AI?** I would like to see more CSS capability that is easier to navigate. Some voice features that is not supported in some countries yet, thing this will be resolved in the future. **What problems is NewOaks AI solving and how is that benefiting you?** They are always ahead of the game and alwyas listening to new feature requests and suggestions. They fix bugs quickly too! ### 3. Boosting biz with NewOaksAI & HighLevel Inbox. **Rating:** 5.0/5.0 stars **Reviewed by:** Hilton D. | C, Small-Business (50 or fewer emp.) **Reviewed Date:** January 01, 2025 **What do you like best about NewOaks AI?** Bi-directional API: This feature allows seamless integration with existing systems and facilitates real-time data exchange, which is crucial for keeping your chatbot informed and responsive. **What do you dislike about NewOaks AI?** Sometimes, the instructional resources may not be as robust or readily available, which can hinder effective utilization of the platform. Not that we need much anyway. Platform is extremely intuaitive **What problems is NewOaks AI solving and how is that benefiting you?** NewOaksAI is helping solve the problem of efficiently managing and storing data for real-time, accurate chatbot responses. The RAG system ensures your chatbot has the latest, most relevant information to interact with users effectively, enhancing customer engagement and support. ### 4. Fantastic AI chatbot environment with AMAZING support. **Rating:** 5.0/5.0 stars **Reviewed by:** Jay N. | VP Technology Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2024 **What do you like best about NewOaks AI?** Newoaks is an evolving platform with its share of challenges as it evolves to be the powerhouse platform it is in the mainstream. As such, the level of support available, quality of information provided, and speed with which problems are resolved is critical. As we work to incorporate Newoaks into our business operations, this support is one of teh key attribute which led us to select Newoaks. As you can see from many of the other reviews, the platform is very comprehensive and easy to use. The level of integration, API and webhooks available make connecting bots to other systems very easy. I look forward to being very successful as a result of the platform provided by Newoaks. **What do you dislike about NewOaks AI?** The platform is new, comprehensive, and solves myriad problems in very elegant ways. As such, learning how to leverage all of the capabilities has a bit of a learning curve. Since the platform is new and evolving rapidly, documentation and training lags the capabilities a bit. It is this learning curve I expect to see diminish over time as the platform matures. **What problems is NewOaks AI solving and how is that benefiting you?** Our agency helps B2C organizations employ and support the benefits of AI chatbots for sales and support purposes. The flexibility and sophistication of the Newoaks platform allows us to provide these capabilities within a single platform. ### 5. AI ChatBot From The Future! **Rating:** 5.0/5.0 stars **Reviewed by:** Anil A. | Founder, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2024 **What do you like best about NewOaks AI?** NewOaks AI is a unique Chatbot creator because it uses AI for the ChatBot you create to interact with your website visitors, customers, and potential customers. They initially have been targetting the use case of people being able to book appointments and meetings using NewOaks ChatBot. However, the use cases are many more. For example, I am more interested in and use it for answering questions that my website visitors have and my online courses students. The NewOaks AI Chatbot is trained by "feeding" it several types of sources including website URLs, pages, and posts; text file input, and breaking up "training text" for fomatted, proper, and more concise response by the bot you build. NewOaks AI allows one to use several AI models including OpenAI and Claude per bot or per workspace basis. They have a few integrations with Google, Twilio, and Facebook, and will be adding as appropriate going forward. Their White-Label feature is super good for agencies. Customer support quickly responds. Building chatbots is super easy. **What do you dislike about NewOaks AI?** There's not much to dislike per se. They are developing extremely fast and have developed a lot since their initial launch. This is really critical for their success in this niche. The founder listens to their customers and potential customers and acts extremely fast tirelessly! **What problems is NewOaks AI solving and how is that benefiting you?** NewOaks AI helps me create chatbots that can respond to questions from my customers, potential customers, and online course students. It's saving me a ton of time becuase I don't have to create questions and answers manually, although that's an option as well in case I needed it for some reason. ### 6. Innovative AI chat bot **Rating:** 5.0/5.0 stars **Reviewed by:** Ken M. | Founder - Singapore Lead Generation Agency for Service Businesses, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2024 **What do you like best about NewOaks AI?** Listen, I was skeptical at first. AI chatbot? Sounded like something out of a sci-fi movie. But let me tell you, NewOaks AI isn't just some gimmick. It' changed how I handle customer service and lead generation on my website. 24/7 Support: This thing is always "on," answering questions and booking appointments even while I'm sleeping Lead Capture: It's like having a little sales assistant who never takes a break. It chats with visitors, gathers their info, and even nudges them to book appointments. Easy to Train: You don't need to be a tech genius to use this. One click, and it starts learning from your website and documents. **What do you dislike about NewOaks AI?** Honestly, not much. But if I had to nitpick: Customization: It would be cool to have more options to personalize the chatbot's appearance. Learning Curve: While it's easy to get started, mastering all the features might take a bit of time. But hey, that's what their support team is for! **What problems is NewOaks AI solving and how is that benefiting you?** I used to spend so much time answering customer questions and scheduling appointments, it was eating into my personal time and preventing my business from growing. NewOaks AI takes care of all of that automatically, freeing up my time to focus on other important tasks. ### 7. A perfect AI chatbot solution to convert visitors into leads **Rating:** 5.0/5.0 stars **Reviewed by:** Arun S. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2024 **What do you like best about NewOaks AI?** Easy to use with custom prompts support, setting up AI chatbots with Newoaks is a matter of minutes. **What do you dislike about NewOaks AI?** Although the platform's functionality works well, the UI of the platform can be improved. **What problems is NewOaks AI solving and how is that benefiting you?** The bot responses are great and they have multiple models to choose from as per the need and we can train the bots from multiple resources which makes it even more perfect. I personally find it the right AI chatbot solution that covers two basic needs for my business lead collection & more conversion from frontend website as a sales bot & instant AI support to existing customers as a support bot. ### 8. 😳 WOW 😲😱 These Ai bots are my SMART Ai EMPLOYEES **Rating:** 5.0/5.0 stars **Reviewed by:** Michael R. | Real Estate Strategist, Solopreneur helping homeowners in distress, whether facing foreclosure or frustrated heirs not knowing what to do with their properties., Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2024 **What do you like best about NewOaks AI?** Talk about "SAVING MONEY" in overhead. GREAT SAVINGS to avoid un-responsive, lazy VAs or Assistants and Employees that call in sick or who knows what. I am sooo stoked that NewOaks.ai is giving me SUPER INEXPENSIVE option of automating so many of my required "conversations" with my new and current clients where I just feed my bot(s) by uploading the specific information that I want disclosed and VOILA!!! Think about it, compare how much does each of your VAs/Assistants/Employees cost you on a monthly basis Vs. for a "fraction of the costs" having 24/7 Ai Employees that just "do" as they're told, automatically. Literally "set and forget it". Thank you Ray Luan for your commitment to this project. I plan to frequent using them for everything within their abilities, and they're growing. Easy to use and implement and integrate with my Google Voice numbers too!!! BOOM, that's a Bonus!!! Great Customer Support with hyper active and responsive their Discord platform team. **What do you dislike about NewOaks AI?** Can't think of anything, except that I can't wait for them to come out with their conversational VOICE Ai chatbots. **What problems is NewOaks AI solving and how is that benefiting you?** All my Q&A's, Customer Questionaires, forms billed. Filtering, weeding out, calls and transferring calls good calls to a LIVE person when available, or setting a calendar call. It makes sure that the customer/client isn't left alone to go seek business or answers elsewhere. ### 9. Revolutionizing Customer Engagement with NewOaks **Rating:** 5.0/5.0 stars **Reviewed by:** Mark D. | Business Consultant, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2024 **What do you like best about NewOaks AI?** NewOaks is an impressive chatbot platform that stands out for its ease of use and exceptional customer support. The setup process is incredibly straightforward, allowing users to have a fully functional chatbot up and running in just 10 minutes. This user-friendly approach extends to their fantastic customer service team who are always ready to assist with any questions or issues. The performance of the chatbot itself is commendable. Once deployed, it integrates seamlessly into your website, providing accurate information to visitors and facilitating more appointments through engaging conversations. The ability to monitor these interactions ensures the chatbot maintains high-quality service at all times. Another highlight is NewOaks' commitment to continuous improvement. Despite being a relatively new product, they've demonstrated an impressive capacity for regular updates and enhancements based on user feedback. **What do you dislike about NewOaks AI?** There's always room for improvement and some may find it restrictive to only use it on a website. However, it's great to see the team already working on new integrations, to use your chatbot on more than just websites. **What problems is NewOaks AI solving and how is that benefiting you?** I've added a chatbot to my website to engage with visitors and encourage them to book a demo. ### 10. Great Support. Easy to Set Up and Lots of Features! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2024 **What do you like best about NewOaks AI?** I appreciated the ease of use of NewOaks AI. I've used several other AI agents and chatbots. This one allowed me to be able to add contextual information about my brand with lots of variety. Instead of taking days to set up, it took a few hours and I was ready to install the widget on my websites. The one issue I did have was not theirs, but there was a challenge with my Messenger app their support team helped me fix. Ray and the team stayed on top of the problem and ultimately met with me over Zoom to see where the source of the issue was. Within a day after that, problem solved! I really appreciate the customer service and attention to making the space for me to use this platform without frustration. That was impressive. **What do you dislike about NewOaks AI?** I'm pretty satisfied with the platform for the purposes I needed it for. Since it's still new, there are features I would like to see down the road such as being able to have communication with Instagram messages. My understanding is this is on the way, so I'm patient and ready to see what else they come up with that I can use for my business. On my pie-in-the-sky wishlist, I'd love to also be able to have communication with my YouTube comments for my weekly livestream. **What problems is NewOaks AI solving and how is that benefiting you?** The AI frees up time for me from having to respond to repetitive questions. This allows me to be more productive, especially since I operate my business solo. ### 11. Exceptional AI Chatbot with Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Sumit P. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2024 **What do you like best about NewOaks AI?** NewOaks AI stands out for its superior conversation quality and seamless integration capabilities. The optimized trunking strategy and advanced RAG technique ensure accurate information matching, making interactions highly effective. The Text SMS and live chat features are particularly impressive, allowing for easy appointment scheduling and real-time customer engagement through their mobile app. **What do you dislike about NewOaks AI?** While NewOaks AI offers a robust set of features, the initial setup and integration process can be somewhat complex for begginers. However, their support team is very responsive and helpful, which mitigates this issue to a great extent. **What problems is NewOaks AI solving and how is that benefiting you?** Its ability to manage appointments and engage through Text SMS and social media has streamlined our communication, leading to better lead conversion and higher ROI. ### 12. The Best Chatbot Tool for Lead Generation **Rating:** 4.5/5.0 stars **Reviewed by:** Subin S. | Founder and CEO of ElkQR, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2024 **What do you like best about NewOaks AI?** If you're looking for a top-notch chatbot tool, Newoaks is the way to go. It's the best out there for lead generation and appointment booking. The team is always adding new features, so it keeps getting better. Plus, the founder, Ray, is incredibly helpful and responsive. It is highly recommended! **What do you dislike about NewOaks AI?** It's not a dislike, but it's missing a WhatsApp chatbot. However, the team has assured me that it will be added soon. **What problems is NewOaks AI solving and how is that benefiting you?** Newoaks AI is solving the problem of efficiently managing lead generation and appointment booking. Automating these processes saves time and reduces the need for manual intervention. This optimization leads to better customer engagement and higher conversion rates. ### 13. Generic Chatbots are Passe. NewOaks takes RAG based chatbots to the next level **Rating:** 5.0/5.0 stars **Reviewed by:** Jagan M. | Deputy Registrar of Doctoral Programmes, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2024 **What do you like best about NewOaks AI?** NewOaks helps us train a Chatbot on Custom Data - our own business files, knowledge base and internal documents, and allowing us to create custom chatbots that can answer customer or visitor queries, capture high quality leads and ensure customer / visitor satistifaction. We use NewOaks for our Chatbot that helps students with answers to their doubts and help them prepare for competitive tests - the bots are trained on textbooks, assessments, MCQs and such. **What do you dislike about NewOaks AI?** So far, all good. Perhaps the UI is getting a bit dated and can do with a refresh. Dark mode too, please. **What problems is NewOaks AI solving and how is that benefiting you?** Deploying an in-house RAG (Retrieval Augumented Generation) is now merely a few clicks away that can be trained on internal knowledge, documents and data, transforming generic OpenAI or Anthropic Generative AI into custom, highly specific and advanced bots adapted to the needs of our customers, visitors and stakeholders. ### 14. A Simple and Rapidly Evolving Platform: My Experience with Newoaks **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2024 **What do you like best about NewOaks AI?** What I love most about Newoaks is the simplicity of the platform and the rapid development pace, with at least two updates each month. Booking appointments is easy, as the chatbot checks your calendar and suggests available slots. The latest templates for ecommerce and real estate are fantastic, allowing you to list products or properties and answer questions with links to their pages. It integrates with several LMMs and can be deployed on Messenger, with WhatsApp and Instagram coming soon. For those in Europe like me, we can choose to save our data in Europe, adhering to GDPR. Team has also developed a live agent feature, this showing their strong commitment. **What do you dislike about NewOaks AI?** This is not what I dislike but just a current lack of integration with WhatsApp and Instagram, but I know this is in development and will be available soon. **What problems is NewOaks AI solving and how is that benefiting you?** 1- Lead Generation: Newoaks deploys efficient assistants that generate leads for my business. 2- Boosting Conversion Rates: It helps increase conversion rates on my e-commerce site. 3- Time-Saving: The platform saves time by automating my website and Facebook page responses. ### 15. AI assistant with multi-channel integration **Rating:** 5.0/5.0 stars **Reviewed by:** Elberth J. | Gerente comercial, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2024 **What do you like best about NewOaks AI?** Offers multi-platform connectivity, easy training of the chatBot AI Assistant, connectivity with multiple LLMS models, Customer service is very timely, Ease of implementation and integration, Frequency of use is daily, for lead capture and customer support. **What do you dislike about NewOaks AI?** All is good and the opportunities for improvement are endless **What problems is NewOaks AI solving and how is that benefiting you?** It is a 24/7 sales assistant, allowing you to respond instantly, improving the customer experience, intuitive and efficient lead capture. ### 16. NewOaks is simple, powerful, evolving, and founder led **Rating:** 5.0/5.0 stars **Reviewed by:** Mark M. | Territory Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2024 **What do you like best about NewOaks AI?** I like how easy it is to train, setup, customize, embed, and refine. It works quite well, too! I have a few at work already; booking meetings, texting clients, and answering questions. **What do you dislike about NewOaks AI?** Nothing really - would like to see more templates and automated flows but those things are already being added and addressed. **What problems is NewOaks AI solving and how is that benefiting you?** Customers can get questions answered immediately, and book appointments. It drives business. ### 17. Best AI Sales and Supoort Chatbot **Rating:** 5.0/5.0 stars **Reviewed by:** Kurnia K. | Independent Options Trader, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2024 **What do you like best about NewOaks AI?** It is constantly changing and adding new features: - Conversational lead generation - Google Calendar scheduling - Webhook. - eCommerce Gsheet template - Real estate Gsheet template - Setting time interval to fetch new info from Gsheet. - Default prompt to select for sales and support. - Chat history. - Live assistant with mobile apps for Android and IOS. - etc, etc **What do you dislike about NewOaks AI?** So far, it is hard to dislike a software that adding features all the time and a very supportive founder. **What problems is NewOaks AI solving and how is that benefiting you?** 24/7 hours sales and support. It also can enhance the branding by having accurate answers. ### 18. Best chatbot builder available **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas H. | Private Investor, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2024 **What do you like best about NewOaks AI?** The features the flow and the capabilities. I use it for many things. **What do you dislike about NewOaks AI?** N/A just hoping they keep building upon it and adding more features to take over other hot markets at the moment. **What problems is NewOaks AI solving and how is that benefiting you?** able to be trained on a lot of data and easily uploaded to several platforms to be able to converse with clients/leads and convert. ### 19. Easy to use AI chatbot for Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Anurag C. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2024 **What do you like best about NewOaks AI?** The ease of implementation is what stands out for me in case of NewOaks AI. As compared to other tools, NewOaks was setup and go to go in a few hours and was deployed on my website. **What do you dislike about NewOaks AI?** I'am pretty much satisfied with the features they currently provide. But in the near future might like to see more options for templates. **What problems is NewOaks AI solving and how is that benefiting you?** My main concern was to respond to numerous queries taking up all the time and productivity. NewOaks has solved this for me making space for other important tasks in my business. ### 20. A simple yet exceptional tools that makes your operations easier **Rating:** 5.0/5.0 stars **Reviewed by:** Pranita G. | Co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2024 **What do you like best about NewOaks AI?** NewOaks AI stands out for its exceptional chatbot feature that is easy to use. The customer support makes it even better as you can navigate easily in your business operations with the added support. **What do you dislike about NewOaks AI?** The platform serves its purposes effectively, although UI can be improved. **What problems is NewOaks AI solving and how is that benefiting you?** Newoaks AI solves the challenge of handling lead generation and appointment scheduling with the help of Chatbot and text SMS feature. These features helps us in minimizing manual power. ### 21. Great chabot software and constantly evolving **Rating:** 5.0/5.0 stars **Reviewed by:** Venkat M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2024 **What do you like best about NewOaks AI?** The first thing I like about NewOaks AI is it is constantly improving and new features are being added by the founder. It is easy to integrate and use. Customer support is great. **What do you dislike about NewOaks AI?** I did not find anything based on my usage so far. **What problems is NewOaks AI solving and how is that benefiting you?** It is helping me create my AI Automation Agency. It is integral part of our business. The newest feature may make it very easy to prospecting. ### 22. Awesome AI tech with amazing team looking to advance it for users! **Rating:** 5.0/5.0 stars **Reviewed by:** Ross M. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2024 **What do you like best about NewOaks AI?** Newoaks is advancing very fast and has an amazing leadership team. they are not pulling any punches as they make the system better every day. **What do you dislike about NewOaks AI?** It is still newer, so it is lacking some premium features. THey are in the works, but I am inpatient lol. **What problems is NewOaks AI solving and how is that benefiting you?** We use NewOaks to help with customer support chat, initial intake, and many other applications. ### 23. The Fastest & Easiest AI Chatbot To Setup! **Rating:** 5.0/5.0 stars **Reviewed by:** Firdaus A. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2024 **What do you like best about NewOaks AI?** So easy to setup dan train the bot, with various data source type accepted such as file uploads, URLs, text and even Google Sheets. **What do you dislike about NewOaks AI?** Interface and UI UX not so great and does look outdated (or maybe very minimalist). **What problems is NewOaks AI solving and how is that benefiting you?** Making setting up and training AI chatbot very easy and straight forward. - [View NewOaks AI pricing details and edition comparison](https://www.g2.com/products/newoaks-ai/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-15+08%3A28%3A11+-0500&secure%5Bsession_id%5D=3c4660c2-3d6d-4df7-b330-349eb05e2398&secure%5Btoken%5D=2f67cfac1b3f43da59894e26223e939dcf02a8d1a2ffd4d38416dbd55a13ba80&format=llm_user) ## NewOaks AI Features **Messenger** - Sequencing - AI - Live Chat - Customization Interface **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Conversational Platform** - Personalization - Omnichannel - Contextual Engagement - Proactive Engagement **Channels** - Social Media - Website - Text Message (SMS) - Voice Assistants - Other **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information **Support Automation** - Intelligent Routing - Seamless Escalation - Transcripts - Self-Serve Support **Customers** - Targeting - Profiles - Analytics - Lead Gathering - Sales Conversion **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Conversational Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top NewOaks AI Alternatives - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,026 reviews) - [Fin](https://www.g2.com/products/fin/reviews) - 4.5/5.0 (3,719 reviews) - [GTM Studio - Powered by ZoomInfo](https://www.g2.com/products/gtm-studio-powered-by-zoominfo/reviews) - 4.5/5.0 (3,395 reviews)