Products

Omni-Channel Sales, Customer Order Management and Service in the Cloud

Acorn PLMS (performance learning management system) is a dynamic AI-powered platform for learning experiences synchronized to business performance. It guides learners step by step to master the specific capabilities of their roles that will accelerate organizational performance. By presenting contextual and peer-based learning opportunities, Acorn equips people to excel in precisely the ways that positively impact outcomes. Designed to operationalize capabilities to improve organizational effici

With advanced AI and machine learning capabilities and a dedicated customer success team to match, Sailthru by Marigold is purpose-built for relationship marketing. Leverage cross-channel personalization across the entire customer lifecycle to meet each customer in the right channel, at the right time, with the right message. Sailthru by Marigold is the marketing solution designed for rapid activation across media, publishing and retail businesses. Seller Description: Marigold is a global martec

Microsoft Dynamics 365 Customer Insights helps to drive engagement through intelligent customer analytics and give employees the relevant insights they need to better understand and engage with customers.

WSO2 Identity Server, part of WSO2’s CIAM suite, is the market’s leading open-source CIAM solution. It provides modern identity and access management capabilities that can be easily built into your organization’s customer experience (CX) mobile apps or websites, or even deployed to fulfill workforce IAM requirements.

RedRoute is your customer service voice assistant. Anyone who calls, anytime, will immediately be greeted with an Alexa like experience. RedRoute will help your customers complete simple requests, and smoothly pass more complex situations to your team. We solve for when your call volume is highest and some tasks need to be automated with a human approach

FPT Smart Cloud is a leading technology company that provides Artificial Intelligence (AI), Cloud Computing, and Data services. Established in 2017, FPT.AI offers a comprehensive AI platform with 04 inclusive solutions: CX Enhancement, Digital Workforce, Operational Excellence, and Increase Sales Efficiency. We have empowered over 1000 enterprises across the world to transform the business and amplify productivity with AI.

Herdify is a SaaS platform that helps marketers increase sales by amplifying the power of offline word-of-mouth and herd behaviour. Powered by AI, Herdify targets offline word-of-mouth influence to amplify sales. Humans are innately herd animals and follow those around us - 95% of us trust recommendations from friends and family over advertising. By detecting where those offline conversations are happening, Herdify can amplify that herd behaviour to drive more sales for a business. To do this

Bikky is the #1 CDP for multi-location restaurants. We break down guest data silos across operating and marketing systems to activate your guest data in one place. Bikky surfaces the insights you need and empowers marketers and c-suite leaders to see customers and to act faster to grow the business.

BlueConic is a customer data platform that harnesses the data required to power the recognition of an individual at each interaction, and then synchronizes their intent across the marketing ecosystem.

Watch your website translate into 100+ languages expanding your business into uncharted territories! Your website will instantly be displayed to the visitor in their device language.

BitGo is the digital asset infrastructure company, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have been focused on accelerating the transition of the financial system to a digital asset economy. With a global presence and multiple regulated entities, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldw

As a leading provider of customer engagement and marketing technology services, EngageLab has established partnerships with hundreds of leading enterprises in various industries, including tech, Internet, smartphone, video, media, auto, finance, healthcare, and e-commerce. It continues to gain market share thanks to its ability of rendering stable and efficient multichannel message marketing services consistently.

HockeyStack learns your winning pattern from the buyer journey and deploys Revenue Agents across prospecting, news business and expansion. Run your proven processes across every deal and every account, so each rep becomes your best rep.

Smallest AI's Voice AI Suite enables enterprises to automate high-volume customer interactions across voice, text, and email through secure, multilingual AI agents. With in-house models optimized for speed (~100ms latency) and privacy (no third-party data exposure), our product integrates seamlessly into existing workflows- from telephony and messaging platforms to CRM systems—without heavy engineering lift. Use cases span across customer support, debt collection, lead qualification, and recruit

Chatwoot is a customer support tool for instant messaging channels that can help businesses to provide exceptional customer support through an omnichannel inbox. The codebase for the product is completely open-source and is available under MIT license.

Sweet Analytics, at the centre of all your data. Sweet connects with all the marketing platforms that you know and love and brings it all under one roof. Helping you understand customer retention and acquisition to drive your business forward. What we do... Customer Data To understand your customers you first need to understand all their interactions. Armed with a deep understanding of each of our customers, Sweet Analytics can help you to reach them more effectively with our unique personali

Verizons Voice Call Back (VCB) is a network based queue-management solution that allows callers to receive a call back holding their same place in line, or at a convenient time rather than wait on hold for an agent.

elevio offers self service support for Saas companies.

replient.ai is an AI-supported software that automates customer support on social media. It is aimed at companies that want to intensify their customer interactions and scale their customer support. The software responds automatically and quickly to comments, minimizes negative effects on advertisements and enables customer support to be scaled without additional personnel costs. It ensures brand voice compliance in customer communications and offers multilingual support. Pricing is tiered, with