Smallest AI
21 reviews
- 1 profiles
- 3 categories
Average star rating
4.9
Serving customers since
2023
Smallest AI Reviews
AG
Ashriya G.
Associate HR at QGEffortless Call Transcription, Needs Better Documentation
I really like the added call transcription and language change adaptations in smallest.ai. It's great that we didn't have to build a correction layer before showing it to customers. The language changes from English to different languages are transcribed perfectly, and the initial setup was really easy.
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Varsha S.
Digital Marketing Executive at COLSTON BATH & SPA PVT. LTD.Doubles QA Efficiency with Real-Time Accuracy
I like that smallest.ai helps our QA team review twice the number of calls efficiently with its clean transcripts. The transcription keeps up with high call volumes without accuracy dropping, which is really impressive. Another feature I appreciate is that agents receive live captions while the customer is still speaking, which is incredibly practical.
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AMBER S.
Senior Associate Data Analytics | 4 Years of Experience | ETL | Reports & Dashboards | Automation | Skilled in Marketing Cloud Intelligence (Datorama), Power BI, Excel, SQL | Stakeholder ManagementEffortless Call Transcription, Minor Latency Issues
I appreciate that smallest.ai added call transcription as a feature, and our customers started using it without complaints from day one. It solved the persistent demand from our enterprise customers who had been asking for call transcription for months. I'm impressed that we didn't have to build a correction layer before showing it to customers. The initial setup of smallest.ai was really easy.
About
What is Smallest AI?
Smallest.ai is a research-first Voice AI company building proprietary speech models and production-grade voice agents for regulated enterprises. The company develops state of the art speech-to-text, text-to-speech, and real-time voice systems, enabling end-to-end automation of high-volume conversations across support, collections, onboarding, and servicing- without relying on stitched third-party APIs. Designed for financial services and other regulated industries, Smallest.ai is SOC 2, GDPR, HIPAA, and PCI compliant, supports on-prem and private cloud deployments, and operates reliably in multilingual environments. Its platform is used in production by enterprises across banking, insurance, BPO and telecommunications in the US and India.
Details
Year Founded
2023
Website
smallest.ai