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Chatwoot

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15 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.5
Serving customers since
2020
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Chatwoot Reviews

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Support R.
SR
Support R.
01/22/2026
Validated Reviewer
Verified Current User
Review source: G2 invite

Chatwoot Just Works: Easy Setup, Seamless Slack & Email Integration

Chatwoot just works and does everything that a small/startup team would want from an on-site chat support component. Implementation is quick and easy, integration is even easier. We use it with Slack and emails. Compared to other bloated products without transparent pricing it's a no-brainer. We use it daily with one support agent and loving it!
Alok S.
AS
Alok S.
| Immediate Joiner | Finance and Accounts with over 6+ years experience|MBA” Finance|R2R, GL, AP and AR|Business Analytics |Financial Modeling,Audit| well versed with month-end closing and Financial Reporting |
08/05/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Product rating chatwoot

Awesome platonic for instant sms chatwoot
Luca P.
LP
Luca P.
CTO - Growth Marketer full stack #MarTech | ⚡️ SaaS Advisor
12/25/2024
Validated Reviewer
Verified Current User
Review source: G2 invite

Best Intercom alternative

Pricing model is great and scalable on need UI: all is clean and clear A lot of features and integrations: - Website live chat - Chatbots - Workflows - Mobile apps - Team management Ability to self host it

About

Contact

HQ Location:
San Francisco, US

Social

What is Chatwoot?

Chatwoot Inc is a modern customer engagement platform designed to enhance communication and interaction between businesses and their customers. By consolidating communications from various channels—such as email, social media, live chat, and messaging apps—into a unified inbox, Chatwoot allows businesses to streamline their customer service operations. Its platform supports collaboration among team members, offers automation features, and provides insightful analytics to improve customer support efficiency. A versatile tool suitable for companies of all sizes, Chatwoot aims to improve customer satisfaction and engagement through its intuitive interface and robust feature set.

Details

Year Founded
2020