Acorn Reviews & Product Details

Thanks for the detailed feedback during your implementation, and apologies for the slow reply here. Good to hear the content, knowledge check and assessment tools are working well as a central repository with reliable completion tracking. On the delayed knowledge check results after submit, that isn't expected behaviour, so please have your success manager log it with support and we'll investigate. The audio read-aloud for questions and the optional video autoplay are both noted as feature requests; on the video side, a tangentially related enhancement did land in Release 1.7.16 (July 2026) with configurable video completion percentage thresholds, though that controls how much of a video counts as complete rather than autoplay itself. Accessibility also remains an active area of investment, with text scaling and screen-reader improvements in Releases 1.7.13 (June 2026) and 1.7.15 (July 2026), though question read-aloud specifically isn't available today. Our Quiz Plus guide at https://help.acorn.works/help-centre/how-to-create-a-quiz-plus-activity covers the current question and feedback options, and your success manager can set up a session focused on your use case, which also addresses the implementation guidance you were after.

Thanks for the detailed feedback, we wanted to circle back on it. Good to hear the move from spreadsheets and forms has gone smoothly and that the support has helped you settle in. On the content-upload effort, you're not alone in finding the first-time load heavier than expected; our migration guide at https://help.acorn.works/help-centre/migrating-users-courses-and-completions-to-acorn and the bulk upload tools for users, enrolments and completions can take a lot of the manual work out of it, and your success manager can help sequence the remaining content so it's less staff-intensive. On the automation you're looking forward to, Release 1.7.13 (June 2026) rebuilt the Momentum experience so reminders, emails and workflows are easier to build and test, which should pay off once your content is in. Appreciate you taking the time.

Thanks so much for the kind words about the team — it really means a lot to hear, and we're glad the onboarding experience set you up well.

It's great to know the Tenancy system has been such a strong tool for delivering branded learning experiences across multiple organisations and helping you build new revenue streams — that's exactly what it's designed to do.

On the SCORM quiz results point, you've identified a good idea: results from quizzes built inside a SCORM package don't currently flow into Acorn's own reporting and quiz tools — those are separate systems. That's a feature request we've noted.

In the meantime, there are a couple of things worth knowing:

SCORM Logs — You can view each learner's SCORM activity in detail, including the events and actions they took within the package. This gives you visibility into attempt-level data, though it's best suited for reviewing individual learner activity rather than aggregated reporting.

Feedback and Form activities — If you want to collect information from learners without scoring it as right or wrong, our Feedback and Form activity types are designed for exactly that. They capture open-ended responses, checkbox selections, and other input without applying a pass/fail result.

xAPI activities — For richer result tracking where your content supports it, xAPI (also known as Tin Can) is available as a separate activity type with its own completion tracking.

Thanks again for the detailed and balanced feedback — it's genuinely useful for us. Please don't hesitate to reach out if there's anything else we can help with.

We appreciate your feedback on the configuration flexibility—training external retail customers is a valuable use case that demonstrates Acorn's adaptability. We thought you might like Release 1.7.16 (July 2026) adds configurable video completion thresholds for retail training workflows. Learn how to set it up at https://help.acorn.works/help-centre/video-acompletion-threshold.

Thanks for the detailed feedback, we wanted to circle back. It's useful to hear Acorn has helped digitise your PDA process, assess your organisational capabilities, and rework your reporting. On MS Teams, the Live Learning integration is available and can be enabled through support at https://help.acorn.works/hc/en-us/articles/7565181496079-How-to-Create-a-Live-Learning-Integration-with-Microsoft-Teams, and Adobe Connect and GoToWebinar work as alternative session integrations if you need to keep the rollout moving in the meantime. Since your concern is specifically about how passwords are stored, the most relevant recent addition is self-serve Single Sign-On in Release 1.7.15 (July 2026), which lets users sign in with their existing Microsoft Entra identity rather than a password stored in Acorn.

Thanks for the note, we wanted to follow up. Good to hear the UI and admin experience are making it straightforward to get your custom courses out to businesses that are new to an LMS. On catalogue order, the catalogue was rebuilt in Release 1.7.0 (November 2025) and now includes Newest, Z-A and Most Relevant sort options; our catalogue search guide at https://help.acorn.works/help-centre/how-to-search-the-course-catalogue covers how to apply them. Fully manual ordering is a separate request we've logged. Appreciate the feedback.

Appreciate the note that easy navigation keeps integration setbacks manageable, and the feedback on the Salesforce timeline is well taken. Release 1.7.15 (July 2026) added self-serve connection management and Single Sign-On directly in the Integrations Hub, along with several webhook reliability fixes that improve how connected systems sync. Our Integrations Hub guide at https://help.acorn.works/help-centre/integrations-hub covers managing these, and our newly formed Integrations team can walk through the Salesforce setup with you to tighten the timeline on any future connections.