Acorn PLMS Reviews & Product Details

Our nonprofit has finally took the plunge to get an LMS, and Acorn has made this transition super smooth. The system is user friendly and intuitive, and the customer support has been excellent. Review collected by and hosted on G2.com.

As new LMS-users, there is a bit of a learning curve to the system, and we are having to upload most of our content ourselves. Acorn has provided guidance, but we weren't prepared for the number of staff hours this would take. Review collected by and hosted on G2.com.

I really appreciate Acorn PLMS as a good central hub for information and programming. The support team, including Jenny, always responded quickly, which was crucial when we faced functionality issues. There are plenty of resources available to learn more about the platform. We often use the momentum feature, as well as the courses and live sessions, which we find quite valuable. Review collected by and hosted on G2.com.

The reporting isn't my favorite. Also, we use it in conjunction with Articulate courses, and there's no easy way to ensure the data collected by Articulate ends up in Acorn PLMS. I want the ability to report on users' SCORM progress/results within Acorn. The platform should allow discussion forum posts to notify all users, not just those who have commented on the forum. I also wish it was easier to copy and transfer momentum across multiple sites and tenancies. We are still experiencing some functionality issues. Review collected by and hosted on G2.com.

⭐️⭐️⭐️⭐️⭐️

Acorn has been an absolute game changer for our company. Our previous LMS was missing many modern features, but Acorn has exceeded expectations—especially with the ability to fully personalize the homepage to reflect our company branding. We love how customizable it is, from the types of reports we can pull to the workflows and the ease of creating the catalog.

The biggest highlight, though, has been the outstanding customer support from Stan and Jenny. They were incredibly responsive, quick to provide solutions, and shared guides that were actually useful. Their support made the transition smooth and stress-free.

We’re excited about our partnership with Acorn and can’t wait to see the continued impact it will have on our team’s learning and development. Review collected by and hosted on G2.com.

I wouldn’t say this was entirely Acorn’s fault, but we did experience a few hiccups when setting up the workflows. It took some extra configuring before everything was running as expected. That said, glitches are to be expected when working with a new platform. Once we connected with Jenny and Stan and got on the same page, the integration went smoothly and everything came together perfectly. Review collected by and hosted on G2.com.

My favorite part of using Acorn PLMS is how customizable the site is. We were able to simply build custom dashboards that match our company branding and are modern and inviting. We’ve been able to create workflows to simplify our processes and automate tasks that used to take us hours each week in our previous platform. Review collected by and hosted on G2.com.

Some of the workflows can be a little wonky to learn. We’ve had a few hiccups with them after thinking we had things set up correctly. One example would be due dates to be based on assignment, not on course. Review collected by and hosted on G2.com.

We have been using Acorn PLMS for just about 6 months. There are three primary improvements compared to our use of a previous system.

1) Improved Learner Experience: ​With Acorn's multi-tenancy features, we have the ability to easily provide targeted, branded experience to our Client-Partners and other teams. We have not had negative feedback from any learners regarding difficul​ty using the site - it is intuitive for learners.

2) Improved Visual Experience for learners and administrators: With Acorn's Widget Dashboards, we are able to more quickly provide a home page or reports dashboard, as well as display in a variety of formats.

3) Improved Administrative Experience: Ease of access, design, and super-responsive support and partnership from our technical account manager and the client success and support teams, as well as original sales team. Review collected by and hosted on G2.com.

This is not a dislike, it is an adjustment in expectations and processes. In a previous system, our administrators had more freedom to manage and adjust user data. With Acorn, if we need to adjust user data (usually administrator error in enrollments, occasionally user error), I submit a ticket to request an adjustment to the database. It is an extra step, and provides checks and balances to ensure we are correctly adjusting data. We are moving from independence to partnership and improved quality. Review collected by and hosted on G2.com.

First and foremost, the team at Acorn demonstrates a strong commitment to customer satisfaction. We faced a complex implementation for an external use case, and they devoted both time and technical expertise to ensure it functioned exactly as we required. As our needs have changed, they have adapted alongside us, acting as genuine partners throughout the process. We also greatly appreciate the user interface and the ease with which we can customize and white label for our clients. Additionally, Acorn's dedication to continuous improvement, regular feature updates, and responsiveness to our needs is something we truly value. We are not quite ready to leverage Capabilities, but are excited about the additional feature to create high-impact, tailored learning journeys. Review collected by and hosted on G2.com.

Likely solved by adding Momentum, but for our external use case, we offer 1-year licenses. It would be great to have more flexibility for automated emails that include reminders of a subscription expiring and ability to easily renew. Review collected by and hosted on G2.com.

Acorn PLMS has been such a positive experience. The platform itself is very intuitive, easy to navigate and not overly complicated to figure out on your own. What set Acorn apart is their team. They are always willing to answer questions, and they make the onboarding process smooth by holding weekly check-in calls. Having that consistent support while also working with a straightforward system has made this change simple and stress-free. Review collected by and hosted on G2.com.

Honestly, nothing to report that I disliked about working with Acorn. Review collected by and hosted on G2.com.

This PLMS is an all generation friendly LMS. We opted for the Performance package, and have automated our forms and evaluations. Finally found a way to get supervisors and staff aligned and accountable for their evaluation due dates. The format is easy to brand and easy for staff to learn right away. Our employee usage at 7 months into Acorn is up by 87%! The back end had a few tricks to learn, but the Acorn staff was literally holding my hand the whole time through implementation and in making sure I and my team knew how to use the features. The Acorn Academy training was perfect for review when I forgot something, and videos of trainings were sent out so we could use as a refresher as some sections you only update occasionally. But the support is something I need to talk about - hands down, the BEST group I have ever worked with period. Issues are handled immediately, and it's all hands on deck when something comes up as an issue. They have had a blazing fast turnaround on support tickets, and my support rep, Jenny has been an incredible resource as well as a kind and patient human being. I have interacted with multiple Acorn staff, and all I can say is what a wonderful group of people - all wanting to help and doing their best to ensure the customer had what they needed. We had two popular LMS for years, and we sometimes waited weeks for any kind of support response. My issues are usually fixed the day I email. I love the fact they have continual updates, and patch notes are put out every two weeks with new features. This system has more features for half the price of most of the giants out there. Huge recommendation for organizations looking to expand their learning and automate forms! Review collected by and hosted on G2.com.

Overall, the Acorn team did an incredible job with our implementation. The holdups we had were from our HRIS side, which took our implementation longer than planned. We had one add-on to Acorn that had an issue, and both of us missed it. Acorn did jump on the issue right away, and upper leadership even got involved to make it right. I love the momentum feature, but I think there could be a way to make the builder more user friendly, with blocks that auto-connect, or a type in feature for what you need and the system builds it automatically, so those with no experience can easily develop their forms. Capabilities are awesome - and the support for that also, but assigning them to every video and training is very cumbersome for almost 2k in content trainings that the organization needs to do at implementation. Review collected by and hosted on G2.com.

There are so many great things about Acorn PLMS! First, working with their staff from the research/demo phase to implementation has been phenomenal. I can't say enough how helpful and patient they have been through the whole process of purchasing and implementation (still ongoing for me).Our company is building a training department from scratch, and as Training Manager, one of my first priorities was to research and find an LMS that works well for our company. At a conference, I met Jon Pettigrew, and thus began the consideration of Acorn PLMS. Acorn has a great LMS to catalog all your learning, whether it is content you have created internally or integrated from a partnered library.

What makes Acorn PLMS even better than other LMSs is its additional features, Capabilities and Momentum. Capabilities adds another layer to understanding where your learners are and where they may need some extra attention. We are excited to implement Capabilities in our company so that employees can see not only where they are, but also what they need to work on to advance within the company and proactively work toward those goals. Although I haven't done much with Momentum yet, I have LOTS of ideas for it, and being a training department of one, any automation in processes will help me out tremendously.

I also love the user-friendliness of the platform, and am confident our employees will feel the same when they get to use the system soon! Review collected by and hosted on G2.com.

To be honest, there really isn't anything worth noting that I dislike at this time. I am still in the implementation stage, but everything has gone smoothly. Maybe a future suggestion would be for SCORM files to open and be interactive within the platform itself instead of taking you to another window for an even more seamless structure, but certainly not a deal-breaker! Review collected by and hosted on G2.com.

How easy the platform is to use, doesn't matter if you are an admin or a user. The platform is extremely user friendly. Jenny has been fantastic throughout the entire process. She is quick to respond to any and all communication and is available for calls whenever needed. I look forward to building what we have inside of Acorn and being able to use the platform to its full capacity in the next couple of years. Review collected by and hosted on G2.com.

Momentum has almost all of the features our company needs. They did develop a couple while we were implementing but this would have been the thing I disliked the most. The ADP integration was also not as easy as I thought it would be. We are still working on solutions on our end to make ADP reports fit the field Acorn needs. Review collected by and hosted on G2.com.