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FPT.AI
33 reviews
- 1 profiles
- 4 categories
Average star rating
4.6
Serving customers since
2017
FPT.AI Reviews
BT
Bùi Ngọc Phương T.
Best virtual assistant
One of the most valuable features is the dashboard, which makes it very easy to manage and track leads as well as customer requests in one place. This visibility allows me to monitor campaign performance more effectively and quickly adjust strategies when needed. It significantly helps in optimizing our digital marketing campaigns.
Another strong point is the integration of AI powered by LLMs, which enables the system to analyze and extract customer insights efficiently. This helps us better understand customer needs, personalize interactions, and improve engagement throughout the funnel.
BT
Bùi Lê Minh T.
Marketing Executive
FPT.AI Chatbot understands natural language well, providing smooth responses. It also leverages multilingual LLMs, allowing the chatbot to support multiple languages effectively.
We integrated the chatbot into our mobile app, social media channels, and website to support customer service and information lookup. This enables customers to easily access information through self-service, helping us handle inquiries more efficiently.
UI
Verified User in Information Technology and Services
Fast, Easy AI Agent Creation for Internal Teams
What I like the most is how easy and fast it is to create an AI Agent, even for someone who does not have deep technical knowledge. I was able to build internal agents such as an HR Agent and a Training Agent in about 10 minutes. The process is simple: upload documents, define the agent persona, and the system can already start responding to users. The agent learns quite well from the provided materials and helps answer common internal questions automatically. It’s very practical for companies that want to quickly deploy AI to support internal operations.
About
What is FPT.AI?
FPT.AI is a platform offering comprehensive AI solutions developed by FPT Corporation, a leading technology and IT services company. The platform provides a range of artificial intelligence services, including natural language processing, speech recognition, and computer vision, aimed at transforming businesses and enhancing customer experiences. FPT.AI is designed to automate business processes, improve customer engagement, and drive digital transformation across various industries. Their solutions cater to diverse needs, such as virtual assistants, chatbots, and OCR (optical character recognition) technology, helping organizations improve efficiency and productivity.
Details
Year Founded
2017
Website
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