ROI Healthcare Solutions, founded in 1999, is a CloudSuite specialized, Birst Enabled Infor Alliance Partner and KLAS Category Leader that works with providers to reduce costs, increase efficiency, create confidence, and drive success of planning, implementation, and optimization of Infor's ERP & BI solutions. ROI's differentiators are centered around the deep business experience, technical knowledge, passion, and integrity of our team members within the healthcare and Infor Lawson communiti
ServiceNow CSM enhances every aspect of the customer lifecycle by utilizing AI-driven capabilities to optimize omnichannel self-service and improve issue resolution. It automates customer operations across departments and empowers agents with real-time intelligence and productivity tools. Key features and capabilities include: AI Agents: Handle routine tasks and complete processes autonomously, freeing up human agent time and scaling the call center operations 24/7. Self-Service: Empower custo
Reflektive is the leading performance management platform that accelerates business growth through continuous improvement. With Reflektive, organizations can scale constructive, ongoing conversations that increase employee engagement and productivity by 2X.
Trusted by more than 35 million users worldwide, Jotform is a powerful online form builder designed to help individuals and organizations create, customize, and publish forms in minutes, from any device. With an intuitive drag-and-drop interface, Jotform makes it simple for anyone to build professional, mobile-responsive forms without writing a single line of code. As a fully no-code platform, Jotform empowers users to automate workflows, streamline data collection, and digitize processes. Jotfo
GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade fea
KrispCall is a virtual cloud phone that provides safer, reliable, and the most affordable cloud telephony service for businesses of all types and sizes. Its integrated call contact center software with support for CRM integration, allows you to unleash a plethora of features useful for your business communication. The presence of number sharing, number porting, Interactive Voice Response (IVR), intelligent call routing, customized greeting, call recording, and the most sought-after Unified Callb
Pipeline-centric CRM built and priced for small businesses
Ameyo by Exotel Could Contact Center is an AI-driven solution that manages customer communication channels, including inbound and outbound calls, chatbot interactions, text messages, social media engagement, and video communications through an IP-based connection. It eliminates the need for telecom hardware, reducing deployment time and upfront costs while increasing scalability. Ameyo by Exotel Could Contact Center solution leverages advanced technologies to offer real-time dashboards and a
Calabrio ONE is an integrated solution to help optimize the workforce in call centers by giving you accurate information in a multi-channel environment, under one system.
Vendasta Yesware is an email tool for salespeople. Track emails, create templates, CRM sync, and more. Yesware helps you close more deals faster.
Mentimeter is a powerful collaboration and presentation software featuring unlimited votes, polls, word clouds, multiple choice questions, quiz and more.
Turn your call centres into true contact centres with our BT Contact hosted services. By blending email, web chat and voicemail with intelligent routing and traditional voice technologies you can create a multi-channel contact centre at minimum expense.
AdvantageClub.ai is a global AI‑powered engagement and rewards platform that brings multiple offerings together in one place. It delivers end‑to‑end solutions to strengthen stakeholder engagement by digitizing HR and business policies, helping organizations drive better employee, partner, and customer experiences. Key offerings include: ➤ Advantage Recognition Platform ➤ Advantage Rewards Platform ➤ Advantage Wellness ➤ Advantage Loyalty ➤ Advantage Incentive Automation ➤ Advantage Communities ➤
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.
Limeade Listening is a lightweight solution that captures anonymous feedback from your team to reveal insights, trends, and opportunities to improve retention, culture, and results.
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