--- title: Ring.io Reviews meta_title: 'Ring.io Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 62 reviews by the users' company size, role or industry to find out how Ring.io works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 62 scale: '5' date_modified: '2026-06-24' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Ring.io Reviews **Vendor:** Ring.io **Category:** [Auto Dialer Software](https://www.g2.com/categories/auto-dialer) **Average Rating:** 4.5/5.0 **Total Reviews:** 62 ## About Ring.io Ring.io is a sales engagement platform that is all about bringing your prospects closer to your sales reps. Ring.io uses carefully picked, data-backed, high-engagement channels that let you reach your prospects and not hear crickets: SMS/MMS, email, phone, and video for sales. It's an all-in-one platform and, by leveraging integration with your CRM, you can finally focus on selling and forget about chasing another magic software to add to your toolbox. Ring.io helps you build sequences, making them data-driven and non-linear. Fancy way of saying that your selling process now dynamically adapts to the changes, be that your CRM data, manual input, or signals detected by Ring.io - you get more deals closed, faster. ## Ring.io Pros & Cons **What users like:** - Users find Ring.io's **ease of use** exceptional, allowing efficient note-taking and seamless CRM integration for high-volume calling. (16 reviews) - Users highlight the **helpfulness of admin tools** in Ring.io, enhancing their sales and customer support experiences. (9 reviews) - Users value the **easy integrations** with their CRM, enhancing productivity and maintaining seamless communication. (8 reviews) - Users love the **CRM integration** of Ring.io, which enhances usability and streamlines caller management directly from the dashboard. (7 reviews) - Users appreciate the **seamless CRM integration** of Ring.io, enhancing user experience and efficiency across devices. (7 reviews) - Users love the **simple integration** of Ring.io, making their workflow seamless and efficient with no complications. (7 reviews) - Users appreciate the **fast customer support** from Ring.io, greatly enhancing their overall experience and satisfaction. (6 reviews) - Users praise the **automated dialing system** of Ring.io, enhancing productivity and streamlining communication effortlessly. (6 reviews) - Calling Services (5 reviews) - Call Recording (5 reviews) **What users dislike:** - Users experience **call issues** , including glitches and limitations in messaging functionality, but fixes are usually prompt. (7 reviews) - Users desire a **texting option** and improved features like call transcription and better contact management in Ring.io. (6 reviews) - Users experience occasional **software bugs** that disrupt functionalities, though they are generally addressed quickly. (5 reviews) - Users experience **glitches in chat functionality** and limitations in sending/receiving media, affecting overall communication. (4 reviews) - Users experience occasional **glitches and limitations** in app functionality, affecting messaging and web phone performance. (3 reviews) - Dialer Issues (3 reviews) - Dialer Limitations (3 reviews) - Users find the service **expensive** , with costs higher than expected for the features provided. (3 reviews) - Mobile App Issues (3 reviews) - Users report occasional **software glitches** during calls and messaging, but support resolves them swiftly. (3 reviews) ## Ring.io Reviews ### 1. Ring.Io is efficient and foolproof **Rating:** 5.0/5.0 stars **Reviewed by:** Mitchell Piers K. | National Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2019 **What do you like best about Ring.io?** the program works without hiccups 99.9% of the time. The .01% of calls that experience a hiccup can be quickly mitigated via the aptly named "magic-fixer" button which serves as exactly that. The ability to "bluff" dial-out numbers is exceedingly useful as is the automatic "ring-local" call option. **What do you dislike about Ring.io?** sometimes I feel as though it doesn't always display inbound calls, especially when already interacting with a live call. my desk phone should be the device indicating the inbound, yes, though an indication of inbound while on a call would be an excellent addition. **Recommendations to others considering Ring.io:** If you primarily operate by means out outbound calls, this is a fantastic tool for organization and call recording purposes. The recordings are clear, in full, and very rarely cut short or otherwise have issues. **What problems is Ring.io solving and how is that benefiting you?** work-flow is easy as can be ### 2. Great with Zoho CRM! **Rating:** 5.0/5.0 stars **Reviewed by:** Cheryl V. | Director of Marketing, Human Resources, Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2019 **What do you like best about Ring.io?** It works well with Zoho CRM and the implementation time took us less than a day. It's simple, straight forward, and easy to train on. **What do you dislike about Ring.io?** It's a little buggy when recording calls but not a deal breaker! **Recommendations to others considering Ring.io:** If you use Zoho CRM and are looking for a power dialer, take my advice, use Ring.io first and save yourself a lot of frustration. **What problems is Ring.io solving and how is that benefiting you?** We have had a tough time finding a power dialer that integrates easily with Zoho CRM. Ring.io is by FAR the best solution we have tried. We were up and running in less than a day. ### 3. Amazing Support and Software **Rating:** 5.0/5.0 stars **Reviewed by:** Rod W. | Singer/Songwriter/RecordingArtist/Performer, Hospitality, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2018 **What do you like best about Ring.io?** Ring.io has been our chosen platform for recording calls and working within our CRM for the last 5 years. We love it for many reasons. 1. Easy 2. User interface 3. great supoprt **What do you dislike about Ring.io?** I wish they had a mobile application. Once they have that completed they will be 100% effective. It is imperative for us to record each booking to prevent errors and for training. Ringio is the best application I have found yet that merges with our CRM and makes it easy to go back and listen to the sound file. Bravo ! **Recommendations to others considering Ring.io:** Once your using it you will never switch to anyone else. **What problems is Ring.io solving and how is that benefiting you?** We are a hotel booking company and we need accuracy for bookings and we use it to train new hires. Ring.io also has launched a SMS platform and it working great.. We are now sending itinerary numbers to our clients cell phones and getting responses within our CRM. That in itself it a great feature. ### 4. Smoothest dialer deployment of my career **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan F. | Sr Director of Sales Operations, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2018 **What do you like best about Ring.io?** The Salesforce integration is superb. Made it supereasy to log calls exactly how my team wanted them. Dashboards on calling activities worked like a charm. Reps love the softphone and calling from their computers. The addition of SMS gives reps one more kind of touchpoint. Love getting local presence connect rates right in my SF reports. **What do you dislike about Ring.io?** There's nothing major (hence the 10/10). I'd like to see them support conference calling in the future. **Recommendations to others considering Ring.io:** Consider buying quality USB headsets for team and ditching your office phone system. **What problems is Ring.io solving and how is that benefiting you?** We have a 35 person sales prospecting team that has significant call workloads. We were unhappy with InsideSales because their platform was buggy for us, and there were days when the sales floor was quiet because of downtime. The other vendors we talked to had long deployment cycles, and they were not as quick to customize. We were able to roll out the new calling system in one week and sales mgmt is happy. ### 5. Great Customer Service and Communication. **Rating:** 4.0/5.0 stars **Reviewed by:** Zack C. | Sales Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2018 **What do you like best about Ring.io?** I like that we could use their voicemail drop feature and the fact that it is super easy to get the call recording and easy to generate reports! **What do you dislike about Ring.io?** Sometimes there were a few bugs in the number dial function, but the team was quick to get on it. **What problems is Ring.io solving and how is that benefiting you?** We needed a VOIP provider that has a voicemail drop function. Ring.io suited our needs perfectfly as they also integrated with ZOHO. ### 6. Sales Executive Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2018 **What do you like best about Ring.io?** being able to help hide my number when reaching potential clients **What do you dislike about Ring.io?** nothing to dislike so far as we are in a free trial at the moment **Recommendations to others considering Ring.io:** none at this time **What problems is Ring.io solving and how is that benefiting you?** Helping hide where I am from or who I am calling from ### 7. Ring.io had a good idea but failed to execulte **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2018 **What do you like best about Ring.io?** The app is very simple to use and the google chrome extension is nice **What do you dislike about Ring.io?** RELIABILTY! Ring.io is down all the time and often misses recorded calls/ double dials **Recommendations to others considering Ring.io:** look elsewhere if possible **What problems is Ring.io solving and how is that benefiting you?** call management and tracking- having our call data easily accessible is very important for our business ### 8. It does the job **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2018 **What do you like best about Ring.io?** I like being able to listen to voicemails from the app as well as redialing missed calls **What do you dislike about Ring.io?** not very user friendly or very intuitive. **What problems is Ring.io solving and how is that benefiting you?** we utilize it for outbound prospecting calls ### 9. Great price! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2017 **What do you like best about Ring.io?** It integrates very well and quickly with ZoHo CRM. It is a great price for a smaller shop like us. **What do you dislike about Ring.io?** The reporting is very robust but then again it meets our needs with great features like recorded calls and local dialing. **What problems is Ring.io solving and how is that benefiting you?** High dials and high touches. ### 10. Good phone system when all is working **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2016 **What do you like best about Ring.io?** Being able to toggle on and off the app. Google chrome plug in for copy and pasting the number **What do you dislike about Ring.io?** Over the course of using Ringio I've had some lost calls and dropped calls. **Recommendations to others considering Ring.io:** good most of the time **What problems is Ring.io solving and how is that benefiting you?** it connects with salesforce so thats great to see who is calling and track it ### 11. good idea **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2016 **What do you like best about Ring.io?** ease of use, not to many unneeded buttons. but customer support is great **What do you dislike about Ring.io?** call quality is sometimes lacking which can hurt when talking to your clients. **What problems is Ring.io solving and how is that benefiting you?** connecting with my clients ### 12. Perfect Marriage of CRM and Cloud Telephony!! **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie M. | Customer Success Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2014 **What do you like best about Ring.io?** Disclosure: We are both a User and Partner of this Vendor. We spent months reviewing Cloud Telephony platforms to add to our portfolio and had very stringent requirements. Exigo Group is a "Born in the Cloud" Systems Integration firm and we choose Vendor solutions very careful as we only incorporate "nimble" integration ready technology into our mix. We found many platforms that we (with a lot of effort) could string together to get an all inclusive hosted PBX, CTI, IVR cloud telephony end product out of but at the end of the day the cost and effort was excessive. We had hoped Ring Central would come into play with API we need for connectivity to Zoho and the Zoho Suite of solutions however, the roadmap for that has long been delayed and our clients couldn't wait. We found Ringio. We launched them in our own corporate infrastructure and have never looked back! We have now deployed Ringio in over 5 client environments and not one unsatisfied human nor any major gotchas along the way. VERY pleased and happy to also add that not only does Ringio integrate with Google and Zoho but the newest announcement from Zoho/Ringio is deeper integration within the CRM platform for Screen Pop and even more kick-butt features!! It just gets better!! Highly recommend this solution and yes, we are a Alliance Partner now with Ringio as they are a perfect fit in our ecosystem to recommend to our client base. **What do you dislike about Ring.io?** Would love to see conference calling feature added. **Recommendations to others considering Ring.io:** 100% recommended solution and ask for Emily as she is amazing and one of the best support POC's we've had the pleasure to work with. CEO Sam and Tech Mehrtash are equally amazing and hands on with their clients and partners! Great team! **What problems is Ring.io solving and how is that benefiting you?** Full integration of phone and CRM platform affords massive lift in productivity and workflow! ## Ring.io Discussions - [What is Ring.io used for?](https://www.g2.com/discussions/what-is-ring-io-used-for) - 2 comments - [View Ring.io pricing details and edition comparison](https://www.g2.com/products/ring-io-ring-io/reviews?page=2&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-06-25+07%3A24%3A11+-0500&secure%5Bsession_id%5D=a9232acc-95b5-4313-ad83-64e879fc5d94&secure%5Btoken%5D=767d762809c31c115b6564a7b723ecac4ddd875bd360268461e55a72e118be5f&format=llm_user) ## Ring.io Integrations - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) ## Ring.io Features **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records **Dialing Options** - Preview Dialing - Progressive Dialing - Predictive Dialing **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - MMS Marketing - Personalization - Transactional SMS **Channels** - Voice - Mobile SMS - Email **Generative AI** - AI Text-to-Speech **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Email Tracking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Analytics** - Open Rates - Link Activity **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording **Functions** - Session Routing - Session Queuing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Contacts** - Personalization - Information Locater - Record Prospect Data **Customizations** - Email Platform Integration - Email Scheduling - Notifications - Templates **Personalization** - Custom Reports - Dashboards - Goal Setting **Automation** - Voice Activity Detection - Interactive Voice Response (IVR) - Call Scrubbing **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording **AI and Automation** - Lead Prioritization - Lead Scoring **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking **Administrative** - Integration - Behavior Monitoring **SMS Platform** - Reporting - Automation - Short Codes - API Integration **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis ## Top Ring.io Alternatives - [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) - 4.8/5.0 (852 reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) - 4.4/5.0 (1,566 reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,355 reviews)