# Best Online Fax Software

  *By [Nana Serwah Nkrahene](https://research.g2.com/insights/author/nana-nkrahene)*

   Online fax software enables users to securely send and receive faxes digitally. These platforms can transmit faxes through the software platform itself, by email, or from a platform’s mobile app, essentially turning a computer into a fax machine.

These tools save businesses the cost of paper, ink, and the machine itself. These solutions enable users to securely store documents as well as digitally sign and edit faxes, all without printing out documents. Online fax software platforms also remove hassles like a busy fax line. Additionally, a business has an existing fax number, they can transfer it to the fax software solution.

Online fax software performs the same functions as a fax machine, including the sending and receiving of faxes. These tools should not be confused with [email software](https://www.g2.com/categories/email). Online fax software sends electronic documents, typically in PDF format, directly to the recipient’s inbox via a fax number, while email software enables users to send electronic messages straight to the intended recipient’s inbox. While very similar, online fax is the preferred method for sending documents, specifically signed or confidential ones, as the transmission of information is typically more secure than email.

To qualify for inclusion in the Online Fax category, a product must:

- Allow users to send and receive a fax directly from the platform, an email account, or a mobile app
- Give users the ability to edit and sign documents within the tool
- Provide the ability to integrate with an existing fax number





## Category Overview

**Total Products under this Category:** 71


## Trust & Credibility Stats

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 4,200+ Authentic Reviews
- 71+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


## Best Online Fax Software At A Glance

- **Leader:** [RingEX](https://www.g2.com/products/ringex/reviews)
- **Highest Performer:** [iFax](https://www.g2.com/products/ifax/reviews)
- **Easiest to Use:** [Documo](https://www.g2.com/products/documo/reviews)
- **Top Trending:** [iFax](https://www.g2.com/products/ifax/reviews)
- **Best Free Software:** [iFax](https://www.g2.com/products/ifax/reviews)


---

**Sponsored**

### iFax

iFax is an enterprise-grade, cloud-based fax and document exchange platform built for regulated industries that require secure, compliant, and scalable communication workflows. Designed for healthcare, finance, government, and legal operations, iFax provides HIPAA, GLBA, FERPA, and SOC 2 aligned workflows, complete with audit logs, encryption, BAAs, and granular admin controls. iFax replaces legacy fax servers and outdated FoIP systems with a modern, cloud-native platform that supports secure transmissions, EHR/EMR integrations, MFP connectivity, and developer-friendly APIs. Teams can send, receive, automate, and monitor high-volume fax workflows across departments and distributed environments using web, email, or mobile apps. With a mature infrastructure, global availability, and a proven track record across thousands of organizations, iFax enables regulated teams to exchange sensitive data with high reliability and at scale. The platform supports automated routing, AI-assisted data extraction, and no-code workflows, helping enterprises meet strict compliance requirements while reducing operational burden.



[Try for Free](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&amp;secure%5Bad_slot%5D=category_product_list&amp;secure%5Bcategory_id%5D=1466&amp;secure%5Bdisplayable_resource_id%5D=1466&amp;secure%5Bdisplayable_resource_type%5D=Category&amp;secure%5Bmedium%5D=sponsored&amp;secure%5Bplacement_reason%5D=page_category&amp;secure%5Bplacement_resource_ids%5D%5B%5D=1466&amp;secure%5Bprioritized%5D=false&amp;secure%5Bproduct_id%5D=81124&amp;secure%5Bresource_id%5D=1466&amp;secure%5Bresource_type%5D=Category&amp;secure%5Bsource_type%5D=category_page&amp;secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fonline-fax&amp;secure%5Btoken%5D=5f9cb2cb19eb0d7525b65a8139bd534d5592e5b530f35008b91add881dc6ed57&amp;secure%5Burl%5D=https%3A%2F%2Fwww.ifaxapp.com%2Flogin%2Fhttps%3A%2F%2Fwww.ifaxapp.com%2Flogin%2F%3Futm_source%3Dg2%26utm_medium%3Dcta%26utm_campaign%3Dfree_trial&amp;secure%5Burl_type%5D=free_trial)

---

## Top-Rated Products (Ranked by G2 Score)
  ### 1. [RingEX](https://www.g2.com/products/ringex/reviews)
  RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, and SMS, all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. With built-in AI capabilities like the RingCentral Personal AI Assistant, RingEX helps every employee work smarter. Capture and summarize meetings automatically, generate follow-up actions, and compose clear messages in seconds. AI-driven insights make conversations more productive and ensure that critical information never gets lost. New: Customer Engagement Bundle For customer-facing teams, RingEX now offers the Customer Engagement Bundle — a new tier purpose-built for small to mid-sized businesses that need to deliver faster, more connected support without the complexity of a full contact center. The bundle seamlessly blends voice and SMS support in one unified workspace, so your team can manage every customer conversation together. Key capabilities include: Shared SMS Inbox: Give teams shared visibility into customer text threads to ensure no message is missed. SMS Opt-Out Compliance: Simplify regulatory adherence and protect customer trust. Reply Templates: Speed up response times while maintaining a consistent brand voice. Queue Transparency: Show callers their place in line or offer convenient callbacks to reduce frustration. RingCentral Live Reports: Gain real-time visibility into call queues and agent performance to optimize staffing and improve service quality. Why RingEX: Whether your team is connecting internally or engaging customers, RingEX delivers reliability, flexibility, and intelligence in one platform. Built on a 99.999% uptime SLA and backed by enterprise-grade security, RingEX helps you stay connected and responsive at every moment that matters. RingEX customers gain: Smarter communication with AI — Work faster and reduce manual tasks with the built-in Personal AI Assistant. Unified collaboration — Seamless voice, video, messaging, and SMS in one platform. Better customer experiences — Real-time insights, automated workflows, and faster responses through the Customer Engagement Bundle. RingEX isn’t just a phone system. It’s how modern businesses keep every conversation — internal or external — connected, intelligent, and impactful.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 1,311

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.6/10 (Category avg: 8.8/10)
- **Storage:** 8.1/10 (Category avg: 8.5/10)
- **Contact Management:** 8.9/10 (Category avg: 8.5/10)


**Seller Details:**

- **Seller:** [RingCentral](https://www.g2.com/sellers/ringcentral)
- **Company Website:** https://www.ringcentral.com
- **Year Founded:** 1999
- **HQ Location:** Belmont, CA
- **Twitter:** @RingCentral (62,114 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/60868/ (6,686 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Office Manager, Owner
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 56% Small-Business, 34% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (216 reviews)
- Customer Support (127 reviews)
- Phone Calls (109 reviews)
- Helpful (108 reviews)
- Reliability (107 reviews)

**Cons:**

- Poor Customer Support (55 reviews)
- Complex Processes (49 reviews)
- Customer Service (49 reviews)
- Call Issues (47 reviews)
- Customer Support (47 reviews)

  ### 2. [iFax](https://www.g2.com/products/ifax/reviews)
  iFax is an enterprise-grade, cloud-based fax and document exchange platform built for regulated industries that require secure, compliant, and scalable communication workflows. Designed for healthcare, finance, government, and legal operations, iFax provides HIPAA, GLBA, FERPA, and SOC 2 aligned workflows, complete with audit logs, encryption, BAAs, and granular admin controls. iFax replaces legacy fax servers and outdated FoIP systems with a modern, cloud-native platform that supports secure transmissions, EHR/EMR integrations, MFP connectivity, and developer-friendly APIs. Teams can send, receive, automate, and monitor high-volume fax workflows across departments and distributed environments using web, email, or mobile apps. With a mature infrastructure, global availability, and a proven track record across thousands of organizations, iFax enables regulated teams to exchange sensitive data with high reliability and at scale. The platform supports automated routing, AI-assisted data extraction, and no-code workflows, helping enterprises meet strict compliance requirements while reducing operational burden.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 462

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.5/10 (Category avg: 8.8/10)
- **Storage:** 8.8/10 (Category avg: 8.5/10)
- **Contact Management:** 8.5/10 (Category avg: 8.5/10)


**Seller Details:**

- **Seller:** [iFax](https://www.g2.com/sellers/ifax)
- **Company Website:** https://ifaxapp.com/
- **Year Founded:** 2008
- **HQ Location:** San Francisco, US
- **Twitter:** @ifaxapp (207 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/ifax/ (32 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Hospital &amp; Health Care, Health, Wellness and Fitness
  - **Company Size:** 17% Small-Business, 3% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (229 reviews)
- Faxing Services (161 reviews)
- Simple (92 reviews)
- Speed (54 reviews)
- Convenience (33 reviews)

**Cons:**

- Expensive (70 reviews)
- Fax Issues (62 reviews)
- Limitations (18 reviews)
- Slow Performance (15 reviews)
- Limited Customization (7 reviews)

  ### 3. [Upland InterFAX](https://www.g2.com/products/upland-interfax/reviews)
  Upland InterFAX is an enterprise-class cloud fax solution designed to facilitate the sending and receiving of documents for global organizations. This innovative platform streamlines digital workflows while enhancing fax capabilities for AI-driven data processing. By leveraging cloud technology, InterFAX allows businesses to operate efficiently, regardless of their physical location, making it an essential tool for modern workplaces. The target audience for Upland InterFAX includes businesses of all sizes that require reliable and secure document transmission. This solution is particularly beneficial for organizations with remote workforces, as it enables employees to manage their faxing needs from anywhere, thus improving productivity. InterFAX is well-suited for industries such as healthcare, finance, and legal services, where secure document handling is paramount. With its robust features, it addresses the challenges of traditional faxing methods by offering a more streamlined and efficient approach. One of the key features of Upland InterFAX is its seamless integration with various applications, allowing users to incorporate faxing capabilities directly into their existing workflows. This is complemented by a scalable and customizable Developer API, which provides organizations with the flexibility to tailor the solution to their specific needs. By automating fax processes, businesses can reduce manual errors and save time, ultimately leading to enhanced operational efficiency. Additionally, Upland InterFAX prioritizes security, ensuring that sensitive information is protected during transmission. The platform complies with industry standards, making it a trustworthy choice for organizations that handle confidential documents. The ability to enhance faxes for AI-driven data processing further distinguishes InterFAX from traditional fax solutions, as it enables users to extract valuable insights from their documents, facilitating better decision-making. Overall, Upland InterFAX stands out in the cloud fax category by offering a comprehensive solution that meets the demands of modern businesses. Its combination of ease of use, robust security features, and integration capabilities makes it a valuable asset for organizations looking to improve their document management processes. By embracing this cloud-based solution, companies can enhance their workflows and adapt to the evolving landscape of remote work.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 143

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.3/10 (Category avg: 8.8/10)
- **Storage:** 8.2/10 (Category avg: 8.5/10)
- **Contact Management:** 8.4/10 (Category avg: 8.5/10)


**Seller Details:**

- **Seller:** [Upland Software](https://www.g2.com/sellers/upland-software)
- **Company Website:** https://uplandsoftware.com/
- **Year Founded:** 2010
- **HQ Location:** Austin, TX
- **LinkedIn® Page:** https://www.linkedin.com/company/3139095/ (828 employees on LinkedIn®)
- **Ownership:** NASDAQ:UPLD

**Reviewer Demographics:**
  - **Top Industries:** Hospital &amp; Health Care, Medical Practice
  - **Company Size:** 49% Small-Business, 35% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (35 reviews)
- Faxing Services (33 reviews)
- Simple (14 reviews)
- Setup Ease (12 reviews)
- Reliability (10 reviews)

**Cons:**

- Fax Issues (10 reviews)
- Limitations (2 reviews)
- Limited Customization (2 reviews)
- Messaging Issues (2 reviews)
- Outdated Design (2 reviews)

  ### 4. [eFax Online Fax Service](https://www.g2.com/products/efax-online-fax-service/reviews)
  eFax is a leading online cloud fax service that enables users to send and receive faxes using the Internet instead of a phone line. Handle all your fax communications conveniently rom your desktop or mobile device. No fax machine required! eFax has revolutionized how businesses manage their faxing needs, offering the utmost in convenience and secure faxing capabilities. eFax offers: - Dedicated local or toll-free fax numbers. - Scalable online fax solution - Easy setup. - HIPAA-compliant fax options to ensure data security and compliance. - Seamless integration with Enterprise API for streamlined workflows. - HITRUST-CSF certified enterprise fax options, providing peace of mind for sensitive information transmission. - User-friendly iOS/Android mobile and desktop apps for convenient management of online fax communications. - Global faxing capabilities to 200 countries, enabling businesses to connect with clients worldwide. Whether you&#39;re an enterprise business, or a small office or personal fax user, eFax has a plan for you. Sign up today at www.efax.com. For enterprise fax and HIPAA-compliant options, call 1 (888) 532-9265 for a personalized quote.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 188

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.8/10 (Category avg: 8.8/10)
- **Storage:** 8.7/10 (Category avg: 8.5/10)
- **Contact Management:** 8.1/10 (Category avg: 8.5/10)


**Seller Details:**

- **Seller:** [Consensus Cloud Solutions](https://www.g2.com/sellers/consensus-cloud-solutions)
- **Company Website:** https://www.consensus.com/
- **Year Founded:** 1995
- **HQ Location:** Los Angeles, CA
- **Twitter:** @ConsensusCS (1,291 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/consensus-cloud-solutions/ (464 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner
  - **Top Industries:** Hospital &amp; Health Care, Health, Wellness and Fitness
  - **Company Size:** 71% Small-Business, 20% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (53 reviews)
- Faxing Services (43 reviews)
- Fax Services (33 reviews)
- Easy Access (19 reviews)
- Convenience (14 reviews)

**Cons:**

- Fax Issues (37 reviews)
- Slow Performance (5 reviews)
- Technical Issues (5 reviews)
- Connection Issues (4 reviews)
- Expensive (4 reviews)

  ### 5. [GoTo Connect](https://www.g2.com/products/goto-connect/reviews)
  GoTo Connect is the ultimate business communications solution for small, midsize, and multi-location organizations, delivering powerful cloud-based voice, video, and messaging—plus advanced features—all in one seamless platform. Our award-winning, all-in-one system is simple to deploy, manage, and scale, empowering teams to connect right away. With AI-driven tools like AI Receptionist, robust cloud infrastructure, and deep integrations, GoTo Connect streamlines communication, boosts productivity, and drives seamless collaboration. Connect anywhere, any way: Join meetings, calls, and chats from any device with GoTo Connect’s unified platform, keeping your teams and customers connected—wherever work happens. Easy to use and manage: Our fully hosted system ensures fast setup, effortless scaling, and straightforward management—no IT required. Unmatched reliability: Ensure 99.999% uptime, crystal-clear voice, and top-rated support so your business never misses a beat. Modern automation &amp; AI: GoTo Connect’s built-in AI Receptionist welcomes callers, routes conversations, and automates routine tasks—no third-party apps needed. Built for growth: Enhance your telecommunications with contact center and customer engagement tools that scale as you do. With award-winning support, industry-leading uptime, and top customer satisfaction scores, GoTo Connect isn’t just a phone system—it’s the backbone of meaningful and reliable business communication. Whether you’re streamlining internal calls, running virtual meetings, or enhancing customer engagement, GoTo Connect ensures every interaction is effortless, effective, and ready to help your business succeed.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 1,369

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.0/10 (Category avg: 8.8/10)
- **Storage:** 8.0/10 (Category avg: 8.5/10)
- **Contact Management:** 8.5/10 (Category avg: 8.5/10)


**Seller Details:**

- **Seller:** [GoTo](https://www.g2.com/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86)
- **Company Website:** https://www.goto.com
- **Year Founded:** 2003
- **HQ Location:** Boston, MA
- **Twitter:** @goto (41,287 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/37788/ (1,011 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner, President
  - **Top Industries:** Information Technology and Services, Hospital &amp; Health Care
  - **Company Size:** 70% Small-Business, 24% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (128 reviews)
- Customer Support (46 reviews)
- Reliability (44 reviews)
- Easy Setup (40 reviews)
- Features (34 reviews)

**Cons:**

- Call Issues (30 reviews)
- Limitations (20 reviews)
- Limited Features (19 reviews)
- Customer Service (18 reviews)
- Poor Customer Support (18 reviews)

  ### 6. [HelloFax](https://www.g2.com/products/hellofax/reviews)
  By removing paper from the process, HelloFax has removed your need to own a fax machine. With HelloFax, everyone in your company can conveniently send and receive faxes online.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 57

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.3/10 (Category avg: 8.8/10)
- **Storage:** 8.4/10 (Category avg: 8.5/10)
- **Contact Management:** 9.1/10 (Category avg: 8.5/10)


**Seller Details:**

- **Seller:** [Dropbox](https://www.g2.com/sellers/dropbox)
- **Year Founded:** 2007
- **HQ Location:** San Francisco, California
- **Twitter:** @Dropbox (3,290,173 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/167251/ (4,030 employees on LinkedIn®)
- **Ownership:** NASDAQ: DBX

**Reviewer Demographics:**
  - **Company Size:** 44% Small-Business, 42% Mid-Market


  ### 7. [OpenText Core Fax](https://www.g2.com/products/opentext-core-fax/reviews)
  XM Fax is the leading software-based, enterprise-grade Fax over IP (FoIP) solution that makes reliably sending and receiving faxes as easy as using email. At the same time, it also reduces costs and improves security. XM Fax is available either on-premises or via certified ISO/IEC 27001:2013 and PCI DSS compliant cloud solution. XM Fax is designed from the ground up to streamline compliance with HIPAA, GDPR, FERPA, SOX, PCI DSS, and other regulations through features like an event log and optional zero retention. Integrations with MFPs, EMR/EHR solutions, and Exchange/Outlook, as well as free XM Fax iOS/Android mobile apps, further simplify workflows. OpenText is a global leader in the field of enterprise communications solutions. Its suite of enterprise-grade on-premises and cloud fax solutions enable businesses to exchange sensitive and confidential data that meets and exceeds industry regulatory compliance requirements. The company serves businesses, enterprises, and service providers through a global team of customer-focused employees. Its solutions are deployed worldwide across a number of sectors, including education, finance, government, healthcare, manufacturing, retail, and legal services.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 46

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.2/10 (Category avg: 8.8/10)
- **Storage:** 9.4/10 (Category avg: 8.5/10)
- **Contact Management:** 8.4/10 (Category avg: 8.5/10)


**Seller Details:**

- **Seller:** [OpenText](https://www.g2.com/sellers/opentext)
- **Year Founded:** 1991
- **HQ Location:** Waterloo, ON
- **Twitter:** @OpenText (21,588 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2709/ (23,339 employees on LinkedIn®)
- **Ownership:** NASDAQ:OTEX

**Reviewer Demographics:**
  - **Top Industries:** Higher Education, Information Technology and Services
  - **Company Size:** 47% Mid-Market, 40% Enterprise


  ### 8. [Documo](https://www.g2.com/products/documo/reviews)
  Documo is an AI-powered healthcare document automation platform combining HIPAA-compliant cloud fax with Intelligent Document Processing (IDP) to automate the full lifecycle of unstructured clinical document intake, from the moment a document arrives through classification, data extraction, patient matching, and direct delivery into the EHR. Where most cloud fax solutions stop at secure transmission, Documo goes further, treating every inbound document as structured data waiting to be unlocked. Its AI automatically reads, classifies, and extracts field-level information from referrals, prior authorizations, lab results, consent forms, and clinical records, then routes that data directly into PointClickCare, ModMed, NextGen, and other connected EHR and practice management systems with no manual intervention required. Built for mid-to-large health systems, healthcare organizations, and healthtech integrators, Documo eliminates the document processing bottlenecks that slow care coordination, create compliance risk, and consume clinical and administrative staff time every day. Documo customers see dramatic reductions in manual document handling, faster care coordination, and measurable ROI from day one. If your team is still manually processing faxed referrals, prior authorizations, or clinical records, Documo can help. Schedule a demo today and see how leading healthcare organizations are turning document chaos into automated, EHR-ready workflows.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 187

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.4/10 (Category avg: 8.8/10)
- **Storage:** 8.8/10 (Category avg: 8.5/10)
- **Contact Management:** 8.8/10 (Category avg: 8.5/10)


**Seller Details:**

- **Seller:** [Documo](https://www.g2.com/sellers/documo)
- **Company Website:** https://www.documo.com
- **Year Founded:** 2014
- **HQ Location:** Wilmington, DE
- **LinkedIn® Page:** https://www.linkedin.com/company/18105417/ (52 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner, CEO
  - **Top Industries:** Hospital &amp; Health Care, Information Technology and Services
  - **Company Size:** 61% Small-Business, 31% Mid-Market


#### Pros & Cons

**Pros:**

- Faxing Services (40 reviews)
- Ease of Use (35 reviews)
- Reliability (25 reviews)
- Simple (17 reviews)
- Affordable (16 reviews)

**Cons:**

- Fax Issues (17 reviews)
- Limitations (6 reviews)
- Difficult Learning Process (3 reviews)
- Expensive (3 reviews)
- Interface Usability (3 reviews)

  ### 9. [Fax.Plus](https://www.g2.com/products/alohi-fax-plus/reviews)
  Fax.Plus is an extremely secure HIPAA and SOC 2 Type 2 compliant online faxing solution for businesses of all sizes, from large enterprises to SMEs and even individuals. Fax.Plus Features: • Extremely easy to use with availability on multiple platforms, including web, mobile, email, and more. • Set up team with the option to assign one/multiple fax numbers to one/multiple members. • Programmable fax API to integrate online fax functionalities into your own software. • Compliant with the world’s strictest data regulations such as ISO 27001, SOC2 Type 2, … • HIPAA compliant faxing solution for healthcare providers to transmit individuals’ protected health information (PHI). • Data encryption in transit and at rest. • Date residency to meet all your data compliance requirements. • Extensive integrations: Slack, Zapier, Google Workspace, Microsoft, ... • Single Sign-On (SSO). See the full features set here: https://www.fax.plus/features


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 58

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.8/10 (Category avg: 8.8/10)
- **Storage:** 8.3/10 (Category avg: 8.5/10)
- **Contact Management:** 8.6/10 (Category avg: 8.5/10)


**Seller Details:**

- **Seller:** [Alohi](https://www.g2.com/sellers/alohi-1e373f22-1781-409c-acbb-dabe35550433)
- **HQ Location:** Plan-les-Ouates, Geneva
- **LinkedIn® Page:** https://www.linkedin.com/company/alohi/ (29 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner
  - **Top Industries:** Health, Wellness and Fitness, Hospital &amp; Health Care
  - **Company Size:** 76% Small-Business, 24% Mid-Market


#### Pros & Cons

**Pros:**

- Faxing Services (15 reviews)
- Ease of Use (13 reviews)
- Helpful (7 reviews)
- Customer Support (6 reviews)
- Affordable (5 reviews)

**Cons:**

- Expensive (5 reviews)
- Fax Issues (4 reviews)
- Limitations (3 reviews)
- Poor Customer Support (3 reviews)
- Billing Issues (1 reviews)

  ### 10. [Sfax](https://www.g2.com/products/sfax/reviews)
  Designed to withstand the rigors of healthcare, Sfax enables you to send, receive, annotate, digitally sign and manage faxes without printing a single physical document. All your documents are protected by strong encryption within our SSAE16 Type 2 data centers. Safely manage all your faxing with powerful, easy to use features and enterprise-level flexibility with our Fax API for easy interoperability.


  **Average Rating:** 3.7/5.0
  **Total Reviews:** 14

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.6/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Consensus Cloud Solutions](https://www.g2.com/sellers/consensus-cloud-solutions)
- **Year Founded:** 1995
- **HQ Location:** Los Angeles, CA
- **Twitter:** @ConsensusCS (1,291 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/consensus-cloud-solutions/ (464 employees on LinkedIn®)
- **Ownership:** NASDAQ: CCSI

**Reviewer Demographics:**
  - **Top Industries:** Hospital &amp; Health Care
  - **Company Size:** 64% Small-Business, 14% Mid-Market


  ### 11. [CocoFax](https://www.g2.com/products/cocofax/reviews)
  CocoFax is an online HIPAA-compliant fax solution provider, integrated with Google, Microsoft, Slack and many others. It offers an easy-to-use alternative to fax machines for individual users, allowing them to fax from Google(Google Drive, Docs, Sheets), Microsoft(Word, PPT…) and email to fax(Gmail, hotmail, Yahoo..) , whether with a computer, cell phone or a Mac. Businesses can also easily integrate CocoFax into their workflow, adding team members and assigning roles and numbers in their account. With its 2FA and TLS 1.2 and AES 256 encryption measures, CocoFax makes sure that all data is well protected for businesses of all sectors and sizes. Users can also port their existing numbers to CocoFax at zero cost. It is easy, quick, secure with 24/7 live support for all possible queries. For enterprises, CocoFax also supports API connections to customize easy faxing solutions.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 184

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.6/10 (Category avg: 8.8/10)
- **Storage:** 9.4/10 (Category avg: 8.5/10)
- **Contact Management:** 9.2/10 (Category avg: 8.5/10)


**Seller Details:**

- **Seller:** [CocoFax](https://www.g2.com/sellers/cocofax)
- **HQ Location:** Singapore
- **Twitter:** @coco_fax (1,506 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/cocofax/about (5 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Hospital &amp; Health Care, Accounting
  - **Company Size:** 73% Small-Business, 21% Mid-Market


#### Pros & Cons

**Pros:**

- Faxing Services (4 reviews)
- Ease of Use (3 reviews)
- Email Notifications (1 reviews)
- Free Services (1 reviews)
- Implementation Ease (1 reviews)

**Cons:**

- Billing Issues (1 reviews)
- Difficult Setup (1 reviews)
- Fax Issues (1 reviews)
- Limitations (1 reviews)
- Limited Customization (1 reviews)

  ### 12. [WestFax](https://www.g2.com/products/westfax/reviews)
  WestFax is an enterprise-grade cloud fax and document delivery platform built for regulated industries, enabling organizations to send, receive, and automate fax workflows with unmatched delivery performance, compliance, and integration flexibility. Designed for healthcare, government, legal, and financial services, WestFax delivers secure, reliable faxing through a cloud-first architecture backed by expert U.S.-based support. WestFax offers multiple delivery options—secure web portal, email-to-fax/fax-to-email, REST API, and MFP/print drivers—making it easy to integrate into existing IT environments without costly re-platforming. Centralized administration includes granular user roles, audit trails, retention policies, and eDiscovery-ready exports. Elastic capacity, number porting, and enterprise SSO ensure the platform scales with business needs. Key features and benefits include: High delivery success rates through carrier-grade routing, smart retries, and proactive monitoring Compliance and security with HIPAA alignment, BAAs, encryption in transit/at rest, IP allowlists, and detailed audit logs. Flexible integrations with Microsoft 365, Teams, Outlook, EHR/RCM systems, SFTP/folder watch, and APIs. SLA-backed reliability with transparent pricing, predictable billing, and zero hidden fees. U.S.-based senior support delivering fast, knowledgeable assistance for regulated IT environments. AI-powered automation for OCR, document classification, and rules-based routing into downstream systems. By combining compliance-grade security, SLA-driven uptime, and integration versatility, WestFax helps enterprises achieve higher fax completion rates, streamline document workflows, and reduce operational costs. Whether deployed as a standalone secure fax service or embedded into existing applications, WestFax provides the delivery performance, transparency, and support that mission-critical organizations demand.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 31

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.3/10 (Category avg: 8.8/10)
- **Storage:** 8.5/10 (Category avg: 8.5/10)
- **Contact Management:** 8.9/10 (Category avg: 8.5/10)


**Seller Details:**

- **Seller:** [WestFax](https://www.g2.com/sellers/westfax)
- **Company Website:** https://westfax.com
- **Year Founded:** 1999
- **HQ Location:** Centennial, US
- **Twitter:** @westfaxinc (866 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/westfax-inc./ (15 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Hospital &amp; Health Care
  - **Company Size:** 26% Mid-Market, 23% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (19 reviews)
- Faxing Services (16 reviews)
- Setup Ease (9 reviews)
- Implementation Ease (8 reviews)
- Features (7 reviews)

**Cons:**

- Difficult Setup (4 reviews)
- Fax Issues (4 reviews)
- Poor Interface Design (3 reviews)
- Limitations (2 reviews)
- Outdated Design (2 reviews)

  ### 13. [OpenText Fax (RightFax)](https://www.g2.com/products/opentext-fax-rightfax/reviews)
  OpenText™ RightFax is a centralized fax server solution that provides the best foundational platform for secure faxing capabilities across an entire organization. As the most powerful fax server in the industry, organizations leverage RightFax to build a robust communication ecosystem that is integrated and automated to reduce risk, enable compliance, and accelerated time to revenue. RightFax integrates fax with email, desktop, and document management applications, and enables high-volume, automated fax delivery from CRM, ERP, ECM, vertical and other host applications. When you need to integrate fax with applications that control your business processes, RightFax is the fax server that accelerates the speed at which you do business.


  **Average Rating:** 4.1/5.0
  **Total Reviews:** 20

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 7.0/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.1/10 (Category avg: 8.8/10)
- **Storage:** 10.0/10 (Category avg: 8.5/10)
- **Contact Management:** 10.0/10 (Category avg: 8.5/10)


**Seller Details:**

- **Seller:** [OpenText](https://www.g2.com/sellers/opentext)
- **Year Founded:** 1991
- **HQ Location:** Waterloo, ON
- **Twitter:** @OpenText (21,588 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2709/ (23,339 employees on LinkedIn®)
- **Ownership:** NASDAQ:OTEX

**Reviewer Demographics:**
  - **Top Industries:** Hospital &amp; Health Care, Insurance
  - **Company Size:** 55% Enterprise, 32% Mid-Market


  ### 14. [FaxZero](https://www.g2.com/products/faxzero/reviews)
  Send faxes for free to anywhere in the U.S. and Canada


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 15

**User Satisfaction Scores:**

- **Ease of Use:** 10.0/10 (Category avg: 8.8/10)
- **Storage:** 10.0/10 (Category avg: 8.5/10)
- **Contact Management:** 10.0/10 (Category avg: 8.5/10)


**Seller Details:**

- **Seller:** [Faxzero](https://www.g2.com/sellers/faxzero)
- **HQ Location:** N/A
- **Twitter:** @faxzero (496 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 63% Small-Business, 31% Mid-Market


  ### 15. [MyFax](https://www.g2.com/products/myfax/reviews)
  MyFax is an internet-based fax service provider that facilitates the transmission of faxes through a local, toll-free or international fax number. It was developed to provide a simple alternative to traditional fax machines. MyFax provides busy professionals with the convenience and financial advantages that come with the ability to receive and send a fax online. Because everything is handled in the cloud, there is no need for any software or specialized equipment. MyFax gives you powerful tools to simplify faxing: Fax, print, store, and access PDFs anytime. Send and receive faxes directly from email. Use up to five email addresses to transmit documents. Deliver faxes to as many as 50 different numbers. Get quick help with responsive email and chat support. Access a knowledge base with answers to common questions. Fax on the go with the MyFax mobile app. Check, send, and receive faxes from anywhere on Android or iOS with a flexible monthly or annual plan.


  **Average Rating:** 2.8/5.0
  **Total Reviews:** 9

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10)
- **Ease of Use:** 6.0/10 (Category avg: 8.8/10)
- **Storage:** 6.7/10 (Category avg: 8.5/10)
- **Contact Management:** 5.8/10 (Category avg: 8.5/10)


**Seller Details:**

- **Seller:** [Consensus Cloud Solutions](https://www.g2.com/sellers/consensus-cloud-solutions)
- **Year Founded:** 1995
- **HQ Location:** Los Angeles, CA
- **Twitter:** @ConsensusCS (1,291 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/consensus-cloud-solutions/ (464 employees on LinkedIn®)
- **Ownership:** NASDAQ: CCSI

**Reviewer Demographics:**
  - **Company Size:** 60% Small-Business, 40% Mid-Market


  ### 16. [Fax.to](https://www.g2.com/products/fax-to/reviews)
  Easy, affordable online fax service.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 6

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10)
- **Ease of Use:** 10.0/10 (Category avg: 8.8/10)
- **Storage:** 9.2/10 (Category avg: 8.5/10)
- **Contact Management:** 10.0/10 (Category avg: 8.5/10)


**Seller Details:**

- **Seller:** [Fax.to](https://www.g2.com/sellers/fax-to)
- **Year Founded:** 2018
- **HQ Location:** Paphos, CY
- **LinkedIn® Page:** https://www.linkedin.com/company/sms-to (2 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 67% Small-Business, 33% Mid-Market


  ### 17. [Fenestrae SDX](https://www.g2.com/products/fenestrae-sdx/reviews)
  Faxination Digital Business Platform helps companies all over the world to transform into a digital business and integrate all business document flows with connected systems.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 3

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)
- **Ease of Use:** 7.5/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Fenestrae](https://www.g2.com/sellers/fenestrae)
- **Year Founded:** 1990
- **HQ Location:** The Hague, NL
- **LinkedIn® Page:** https://www.linkedin.com/company/fenestrae (19 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 67% Mid-Market, 33% Enterprise


#### Pros & Cons

**Pros:**

- Security Focus (1 reviews)
- User-Friendly Interface (1 reviews)

**Cons:**

- Integration Difficulty (1 reviews)
- Poor Customer Support (1 reviews)
- Slow Performance (1 reviews)
- Training Required (1 reviews)

  ### 18. [ActFax](https://www.g2.com/products/actfax/reviews)
  ActFax manages, transmits, and receives all incoming and outgoing faxes. It runs on most popular operating systems and supports print-to-fax, so users can send faxes from any application that supports printing. ActFax maintains tight security and automatically routes incoming messages to the correct person.


  **Average Rating:** 3.5/5.0
  **Total Reviews:** 2

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10)
- **Ease of Use:** 7.5/10 (Category avg: 8.8/10)
- **Storage:** 8.3/10 (Category avg: 8.5/10)
- **Contact Management:** 6.7/10 (Category avg: 8.5/10)


**Seller Details:**

- **Seller:** [ActFax Communication-Software GmbH](https://www.g2.com/sellers/actfax-communication-software-gmbh)
- **HQ Location:** Krems an der Donau, Austria
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 50% Enterprise, 50% Mid-Market


  ### 19. [FaxTalk FaxCenter Pro](https://www.g2.com/products/faxtalk-faxcenter-pro/reviews)
  FaxTalk is a family of three products built around fax capability for Windows environments. It&#39;s available in three versions: FaxCenter Pro, FaxServer, and Messenger Pro. Each has its own usefulness, depending on what the user wants to accomplish–fax transmission, email messaging, voice messaging, and the management of each activity.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 2

**User Satisfaction Scores:**

- **Ease of Use:** 8.3/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [FaxTalk](https://www.g2.com/sellers/faxtalk)
- **HQ Location:** N/A
- **Twitter:** @FaxTalkSoftware (6 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Small-Business


  ### 20. [GFI FaxMaker](https://www.g2.com/products/gfi-faxmaker/reviews)
  GFI FaxMaker is a leading digital fax solution that makes sending and receiving faxes simple, efficient, and affordable. It eliminates the hassles associated with manual faxing. GFI FaxMaker enables users to send and receive faxes directly from their email client and other applications. Your team will be able to: • Fax securely from anywhere using your computer, tablet or smartphone • Ensure security and compliance with regulations • Save time while having higher quality communications With GFI FaxMaker, the return on investment is high and the benefits of executing the solution can be realized literally in minutes.


  **Average Rating:** 3.8/5.0
  **Total Reviews:** 2

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.3/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Aurea SMB Solutions](https://www.g2.com/sellers/aurea-smb-solutions)
- **Year Founded:** 1992
- **HQ Location:** Austin, US
- **Twitter:** @GFISoftware (29,667 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/gfi-software (194 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 33% Enterprise, 33% Mid-Market


  ### 21. [eGoldFax](https://www.g2.com/products/egoldfax/reviews)
  Eliminate conventional paper-based fax devices and improve productivity with GoldFax. With low overhead costs, this solution can archive all fax documents. Integrate GoldFax with any enterprise resource planning, document management, or other application for automated faxing.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 1

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.3/10 (Category avg: 8.8/10)
- **Storage:** 6.7/10 (Category avg: 8.5/10)


**Seller Details:**

- **Seller:** [DPD International](https://www.g2.com/sellers/dpd-international)
- **HQ Location:** N/A
- **Twitter:** @GoldFaxUSA (29 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1864764 (16 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Mid-Market


  ### 22. [ExtraFax](https://www.g2.com/products/extrafax/reviews)
  ExtraFax is a faxing solution that enables users to send and receive faxes directly from their e-mail or web client. Easy to use and to learn, ExtraFax for Microsoft Exchange and ExtraFax for Notes/Domino are add-on applications that were built from the ground up. Completely scalable to meet the needs of any organization – from SMB to large enterprises. ExraFax Enterprise Cloud Faxing is a high-capacity, reliable, and globally accessible service that enables transmission and reception of faxes from any internet-connected application, with no installations.


  **Average Rating:** 3.5/5.0
  **Total Reviews:** 1


**Seller Details:**

- **Seller:** [Extracomm](https://www.g2.com/sellers/extracomm)
- **HQ Location:** Pickering, CA
- **LinkedIn® Page:** http://www.linkedin.com/company/extracomm-inc. (3 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Small-Business


  ### 23. [FaxBack](https://www.g2.com/products/faxback/reviews)
  FaxBack provides fax servers with its NET SatisFAXtion software to businesses large and small, offering an affordable product with the benefits of a network fax solution.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)
- **Ease of Use:** 10.0/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [FaxBack](https://www.g2.com/sellers/faxback)
- **HQ Location:** Portland, US
- **Twitter:** @FaxBack_Inc (368 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/68002 (17 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Small-Business


  ### 24. [FaxLogic](https://www.g2.com/products/faxlogic/reviews)
  FaxLogic is the technology leader in HIPAA-compliant cloud fax solutions. Standard features include email-fax, web-fax, API-fax and fax machine integration. Our multi-user web portal lets users collaborate and share documents online. Our secure REST API lets you send high-volume faxes directly from mission-critical applications. AES-256 and TLS 1.2 encryption ensure that documents are secure in-transit and at-rest. At FaxLogic, our scalable fax solutions are secure, affordable, and easy to use.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1


**Seller Details:**

- **Seller:** [FaxLogic](https://www.g2.com/sellers/faxlogic)
- **Year Founded:** 2009
- **HQ Location:** Dallas, US
- **Twitter:** @FaxLogic (33 Twitter followers)
- **LinkedIn® Page:** http://www.linkedin.com/company/faxlogic-llc (9 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Small-Business


  ### 25. [Genius Fax](https://www.g2.com/products/genius-fax/reviews)
  Genius Fax offers the ability to both send and receives the fax.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 1

**User Satisfaction Scores:**

- **Ease of Use:** 10.0/10 (Category avg: 8.8/10)
- **Storage:** 8.3/10 (Category avg: 8.5/10)


**Seller Details:**

- **Seller:** [Grizzly Labs](https://www.g2.com/sellers/grizzly-labs)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Mid-Market




## Parent Category

[Collaboration &amp; Productivity Software](https://www.g2.com/categories/collaboration-productivity)





