UKG Pro Reviews & Product Details

the convince of the phone app and being able to check my benefits and paystubs from anywhere Review collected by and hosted on G2.com.

sometimes the overall speed of the app and website makes it difficult toto clock in and out on time Review collected by and hosted on G2.com.

All employee and pay data in one place. Ease of running payrolls. UKG Community and support. Review collected by and hosted on G2.com.

Changing of product names is confusing, number of emails received about down time & issues can cause confusion since they don't always relate to the software we have. Review collected by and hosted on G2.com.

It helps with time management for employees, and the configuration is easy to set up. Review collected by and hosted on G2.com.

Sometimes system works very slow and employee face difficulties logging their time. Review collected by and hosted on G2.com.

Ease of configuration, ease of use for the end user, product navigation is intuitive, product is feature rich, UKG customer care is excellent, UKG Pro is frequently updated. Review collected by and hosted on G2.com.

The ability to create custom pages is limited, the ability to pull from all parts of Ukg for reports is limited. Review collected by and hosted on G2.com.

UKG houses plenty of important employee information, and the reporting is valuable. The customer support is helpful, and they have plenty of resources for personal leanring. Review collected by and hosted on G2.com.

The cost of UKG can be high, and if you do not take full advantage of what it has to offer, it may not have the best return on investment. It's important to maximize the tool. Review collected by and hosted on G2.com.

Ability to multiple tasks in one browser window as well as the phone app. Review collected by and hosted on G2.com.

The only downside I have encountered is that when punching out for the day, there is a lag between this action, and acceptance that causes the clock to continue ticking changing the time result for that punch out. So if I punch out at 5:30pm as the company requires, the processing time may change that to 5:31pm instead of the actual time of punch. Review collected by and hosted on G2.com.

It's nice to be able to access information when you need it. I can see pay and PTO when it works (which isn't often) Review collected by and hosted on G2.com.

I have frequent problems logging in and pages take forever to load, often freezing up entirely. The lack of support makes these issues even worse. Also, the process of logging in and switching between apps feels clunky, and frequent updates often makes it less functional. This is over the course of years, and somehow there's still new problems almost every time I log in. Review collected by and hosted on G2.com.

I work in payroll and I feel it's user friendly and straight forward Review collected by and hosted on G2.com.

I would prefer to have a live chat incase if we have any issues or questions and which could be resolved in a faster manner Review collected by and hosted on G2.com.

The dashboard makes it simple to find my schedule, time card, and other information. One suggestion for improvement would be to make the pages load faster and simplify navigation by reducing the number of clicks needed to complete common tasks. Clear labels and easier access to frequently used features would also improve the user experience.he Review collected by and hosted on G2.com.

overall , the new experience is a positive improvement and has made it easier to manage my work information. Area of improvement would be faster page load. Review collected by and hosted on G2.com.

I like how the experience is on it. It is easy to run payroll. Review collected by and hosted on G2.com.

I don't like all the loading screens we have to click through now on the new experience. It makes it hard to go back when you have to start back from the very beginning. It wastes too much time and slows down my performance. Review collected by and hosted on G2.com.