UKG Pro Reviews & Product Details

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anticipates people’s needs beyond just work. We partner with you every step of the way to drive better business outcomes and create great workplaces for all.

Product Website

Seller

UKG

Discussions

UKG Pro Community

Languages Supported

Danish, German, English, French, Italian, Malay, Dutch, Portuguese, Spanish, Swedish

Product Description

Overview by

Natalie Arenal (Associate Manager, Social Media at UKG)

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

View More Pricing Information

UKG Pro Integrations

(35)

Verified by UKG Pro

UKG Pro Media

UKG Payroll

UKG Pro Employee Experience

Transform your organization with a truly connected global workforce experience — moving beyond traditional definitions of human capital management (HCM) to look further and combine transformative HR technology with robust payroll functional

Official Downloads

(4)

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Verified User in Civic & Social Organization

Mid-Market (51-1000 emp.)

5/9/2025

"UKG Pro Product Ease"

5/5

What do you like best about UKG Pro?

UKG Pro provides insight and trainings to assist with learning every aspect of how your organization uses the product with HR, payroll, etc. It is very easy to use and the UKG community is very supportive with any issues that may arise. It is very easy to implement and integrate with what your organization needs. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

I currently do not have any dislikes about the product. Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

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Thank you for sharing your positive experience with UKG Pro. We're glad to hear that the product has been easy to implement and integrate with your organization's needs.

Jessica G.

Admin Assistant

Mid-Market (51-1000 emp.)

5/6/2025

"User Friendly and Efficient"

5/5

What do you like best about UKG Pro?

The layout is easy to follow and simple to use.

I also like how customizable it is to fit your company's needs. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

I don't dislike anything about UKG Pro.

It works just as it is intended to. Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

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Thank you for sharing your positive experience with UKG Pro. We strive to provide a simple and effective platform for our users.

Caity D.

Receptionist

Mid-Market (51-1000 emp.)

7/26/2025

Guest users or non-business users of the software, not included in G2 scores.

"How great ukg software is and to use"

5/5

What do you like best about UKG Pro?

The service is great and it works awesome Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Nothing it is a very helpful and useful program to use to clock in and clock out and to check how much you get paid every month or week. Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

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Thank you so much for your feedback!

Verified User in Financial Services

Mid-Market (51-1000 emp.)

5/5/2025

"All in one simple HR and Payroll software."

4/5

What do you like best about UKG Pro?

UKG Pro is all in one and easy to use. The software has helped our organization streamline processes. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

New features and integrations are very expensive. Customer support is slow and support personnel are not very knowledgeable about the suite of products. They only know one area of the application and do not fully understand how the data flows or impacts other features or modules outside of their area of expertise. Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

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We're glad to hear that UKG Pro has helped streamline your organization's processes. We understand your concerns about the cost of new features and integrations, as well as the level of customer support. We appreciate your feedback and will share it with our team for further improvement.

Lily L.

Regional HR Manager

Enterprise (> 1000 emp.)

5/5/2025

"HRIS program that is user friendly"

5/5

What do you like best about UKG Pro?

The system is easy to use, and having all the employees data at your fingertips is great. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Too many filters to get certain reports, a simpler process ore one click of a button would be easier. Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

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Thank you so much for your feedback!

Jorge S.

Senior Desktop Support

Mid-Market (51-1000 emp.)

5/7/2025

"Easy to use for payroll and PTO information"

4.5/5

What do you like best about UKG Pro?

Easy to keep track of my work compensation and manage direct deposits/time off. Conveniently syncs with our Active directory. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

I have not run into any issues during my time using UKG. Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

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We're glad to hear that you find UKG Pro easy to use for managing your payroll and PTO information. It's great to know that the system conveniently syncs with your Active directory. Thank you for sharing your positive experience!

Karla A.

Technical Trainer

Mid-Market (51-1000 emp.)

5/5/2025

Guest users or non-business users of the software, not included in G2 scores.

"Overall expierence on UKG"

5/5

What do you like best about UKG Pro?

It very easy to navigate and organize your goals and other personal matters regarding the company. Have not ran into any errors or complications. But the best part is that it is super understandable to navigate even when I train new employees they grasp onto to the information quick!! Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

The delay communication between the app on the phone verses when you log into to the computer. Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

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Thank you so much for your feedback!

Tiffany H.

Assistant General Manager

Small-Business (50 or fewer emp.)

5/6/2025

"Very easy to use"

5/5

What do you like best about UKG Pro?

UKG is dedicated to helping businesses become great places to work for all employees. Their solutions are designed to ensure that employees feel valued, supported, and engaged, which is crucial for organizational success 2 Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

I have not had any negative experiences so far. Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

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We're glad to hear that you find UKG Pro easy to use and that it helps businesses create great workplaces for their employees. Thank you for your positive feedback!