[ UKG Pro Reviews ](https://www.g2.com/products/ukg-pro/reviews) [ UKG Pro Reviews ](https://www.g2.com/products/ukg-pro/reviews) # UKG Pro Features ##### ## Core HR (22) Organization Management Organizes employees in an org structure that can be used throughout the application for reporting, permissions, etc. Time, Attendance, and PTO Tracks time, attendance, paid time-off (PTO), sick time, schedules, and other workforce-related information. Salary Structures Manages position descriptions and pay grades/structures for each role Compliance Helps protect risk areas by ensuring compliance standards are met through tracking and reporting Benefits Administration Enables employees to manage their benefit plans by viewing plans, make changes during open enrollement, and for life event changes. Employers can report and manage payroll deductions based on selected plan options Goal Management Allows employees to set and manage work or career related goals Benefits Management Record employee's benefit plans and selections throughout career progression Employee Management Track employee schedules, availability, and performance across projects and tasks Workflow Management Create, design and manage workflows for repetitive tasks HR Management Automates core HR functions such as talent management, employee evaluation and learning management Recruitment Management Tools to find, assess, and hire suitable candidates for a job within an organization Payroll Management Manage employee salary processes, data, taxes, and records administration efficiently Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Document Management Store, manage, and track all electronic documents in a centralized location Calendar Management Track and manage schedules and meetings via an integrated calendar Performance Management Organize and manage the accomplishments and development of employees or performance of applications or systems Time Off Management Track and manage employee time-off, vacation, and sick leave requests Compensation Management Manages compensation such as salary, bonus, and benefits processes, aligning with policies Training Management Track employee/learner's progression through training programs Timesheet Management Track the amount of time spent on a job or task Talent Management Integrate with Talent Managment software to better track learners progress and training sessions Commission Management Tracking, calculating, and paying commissions and earnings to employees Show More ##### ## Platform (106) Customization Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views. Integration APIs Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications. Internationalization Enables users to view and transact business with the same content in multiple languages and currencies. User, Role, and Access Management Grant access to select data, features, objects, etc. based on the users, user role, and groups. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Mobile Access Access software remotely via mobile devices Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Training Management Track employee/learner's progression through training programs Goal Management Allows employees to set and manage work or career related goals Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Action Management Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal Mobile Access Access software remotely via mobile devices Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Benefits Dashboard Use a dashboard to view benefits that are selected by employees or offered by employers Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Performance Management Organize and manage the accomplishments and development of employees or performance of applications or systems Recruitment Management Tools to find, assess, and hire suitable candidates for a job within an organization Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Training Management Track employee/learner's progression through training programs Calendar Management Track and manage schedules and meetings via an integrated calendar Employee Management Track employee schedules, availability, and performance across projects and tasks Orientation Workflow Management Create orientation programs for new employees or students Task Management Create, manage and track all task activities and progression HR Management Automates core HR functions such as talent management, employee evaluation and learning management Help Desk Management Managing service requests, incidents, IT issues & support with a ticketing system Mobile Access Access software remotely via mobile devices Payroll Management Manage employee salary processes, data, taxes, and records administration efficiently Document Management Store, manage, and track all electronic documents in a centralized location Job Description Management Create, share, and manage the distribution of job descriptions/duties Social Media Integration Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Mobile Access Access software remotely via mobile devices Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Third-Party Integrations Set up connections to third-party platforms to improve business processes Assessment Management Creation, administration, and evaluation of assessments or tests Social Media Integration Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Mobile Access Access software remotely via mobile devices Third-Party Integration Addition of necessary external data, applications, tools, or features Initiative Management Create and manage internal campaigns to improve company culture or business strategy. Workflow Management Create, design and manage workflows for repetitive tasks Community Management Enable students, customers or employees to engage with each other in a particular space online or offline Employee Referral Management Manage and track employee referrals for open job positions Candidate Management Build, track, and maintain relationships with candidates Workflow Management Create, design and manage workflows for repetitive tasks Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Advertising Management Manage advertising space and its sales within your network or publication Application Management Track, manage and store the applications of potential future members, customers or candidates Email Management Manage, store and organize emails within the system or via third-party apps Job Management Manage and track all job information and associated tasks Discount Management Track products that are for sale at a reduced price or part of coupon promotions Pipeline Management Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. File Management Create, save, and store files Job Management Manage and track all job information and associated tasks Data Storage Management Manage and store data in a database Compensation Management Manages compensation such as salary, bonus, and benefits processes, aligning with policies Employee Management Track employee schedules, availability, and performance across projects and tasks Job Application Management HR Management Automates core HR functions such as talent management, employee evaluation and learning management Competency Management Catalog, manage, and develop employee skill sets Performance Management Organize and manage the accomplishments and development of employees or performance of applications or systems Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Job Description Management Create, share, and manage the distribution of job descriptions/duties Evaluation Management Create, share, and manage the distribution of job descriptions/duties User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Role-Based Permissions Set & manage permission levels based on user roles and restrict access to only authorized individuals Third-Party Integrations Set up connections to third-party platforms to improve business processes Reporting Access pre-built and custom reports and dashboards. APIs / Integration Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications. Internationalization Enables users to view and transact business with the same content in multiple languages and currencies. Performance and Reliability Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took. Mobile User Support Allows software to be easily used on multiple mobile devices include phone and tablet devices. Accounting Integration Integrate with a third-party accounting system QuickBooks Integration Integrates with QuickBooks Real-Time Reporting Active reporting of data and metrics Third-Party Integrations Set up connections to third-party platforms to improve business processes Payroll Integration Facilitates integration with multiple third-party payroll systems Accounting Integration Integrate with a third-party accounting system Payroll Reporting View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more User, Role, and Access Management Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. Performance and Reliability Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took. Scalability Allows administrator to easily add employees and grow payroll process as their company grows. Payroll Reporting View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Compensation Management Manages compensation such as salary, bonus, and benefits processes, aligning with policies Timesheet Management Track the amount of time spent on a job or task Performance Management Organize and manage the accomplishments and development of employees or performance of applications or systems Benefits Management Record employee's benefit plans and selections throughout career progression Document Management Store, manage, and track all electronic documents in a centralized location Payroll Management Manage employee salary processes, data, taxes, and records administration efficiently Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Cash Flow Management Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period Team Management Organizing a group of people to accomplish a task Policy Management Create, manage, and track policies and procedures within an organization Calendar Management Track and manage schedules and meetings via an integrated calendar Mobile Access Access software remotely via mobile devices Attendance Management Manage attendance for classes, shifts, meetings, or events Deduction Management Determine what amounts employees should contribute towards their benefits from each paycheck Employee Management Track employee schedules, availability, and performance across projects and tasks Reimbursement Management Manage compensation for out-of-pocket expenses incurred by an employee, client or another party Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Receipt Management Upload, track, and submit receipts in a central database Time Off Management Track and manage employee time-off, vacation, and sick leave requests Workflow Management Create, design and manage workflows for repetitive tasks Expense Management Plan, pay and track business related expenses. Show More ##### ## Time Tracking (5) Ease of Completing Timesheets Timesheet entry takes little time and is intuitive for new users Tracking Time to Project/Task Users can easily track time based on task or activity and assign to projects Billable Time Rate Management Allows users and administrators to adjust rates based on user, role, task, project assignments, etc. Reimbursement Management Manage compensation for out-of-pocket expenses incurred by an employee, client or another party Task Progress Tracking Track the status and progress of tasks Show More ##### ## Client Invoicing (2) Biometric Recognition Facial or other physical recognition to confirm identity Optical Character Recognition Ability to recognize printed or written text within digital images or scanned documents Show More ##### ## Mobile Time Tracking (15) Project Time Tracking Measure time to completion or hours worked for projects Expense Tracking Monitor and record expenses such as purchases or charges incurred Progress Tracking Reporting on how each user, task or process has advanced since its initiation Activity Tracking Track and document all activities across devices, networks, and other systems Time Tracking by Client Track time worked per client Project Tracking Monitor the progress of projects from start to finish Billable Items Tracking Track the list of items required to be billed/invoiced to clients Attendance Tracking Track the attendance of specific individuals or groups Vacation/Leave Tracking Request, track, and manage time off requests and vacation time Project Time Tracking Measure time to completion or hours worked for projects Leave Tracking Manage and track employee attendance Budget Tracking Track actual spending to ensure it's in line with the planned budget Online Time Tracking Track employee and task times using internet connection Offline Time Tracking Track employee and task times without internet connection Location Tracking Identify the physical location of an individual, asset, device, etc. Show More ##### ## Administration (26) Business Tool Integration Provides standard connectors for popular Finance, Payroll, HRMS and CRM systems Workflow Routes Timesheets, Invoices, Expense reports through approval process. Easy to maintain and administer Automated Reminders Sends automatic reminders to employees that have not completed expenses reports and/or timesheets Policy Compliance Management Enables administrators to create rules that enforce compliances of corporate time and expense policies User, Role, and Access Management Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. Timesheet Management Track the amount of time spent on a job or task Payroll Management Manage employee salary processes, data, taxes, and records administration efficiently Employee Management Track employee schedules, availability, and performance across projects and tasks Invoice Management Captures invoice data and maintains comprehensive records for auditing and reporting purposes Calendar Management Track and manage schedules and meetings via an integrated calendar Workflow Management Create, design and manage workflows for repetitive tasks Task Management Create, manage and track all task activities and progression Mobile Access Access software remotely via mobile devices Mobile Access Access software remotely via mobile devices Workflow Management Create, design and manage workflows for repetitive tasks Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Payroll Entry Allows administrator to enter payroll for all employees based on salary or total hours worked. Time Off Accrual Calculation and tracking of sick and vacation days. Direct Deposit Automatically deposits paychecks into employees' bank accounts. Expense Reimbursement Allows administrator to reimburse employees for business-related purchases. Pre-tax Deductions Automatically deducts wages for health care, 401(k) plans, etc. from paychecks. Wage Garnishment Allows administrator to set up for wage garnishments to be deducted automatically from employers' paychecks. Approvals Administrator can submit payroll approval request and the approver can approve, deny, or re-assign it to the appropriate approver. Check/W-2 Printing Allows administrators to print valid paychecks and W-2 forms. Check/W-2 Delivery Sends printed checks to administrator to distribute to employees. Split Deposits Allow employees to allocate a fixed portion or percentage of their paycheck each pay period into designated accounts. Show More ##### ## Employee Self Service (4) Web Portal Allows employees to access current and past pay stubs, W-2 forms, and additional salary information. Benefits Manager Allows employees to answer or update questions pertaining to benefits and receive information about benefit providers. Mobile Allows employees to view pay stub and W-2 information via a smartphone app or mobile optimized website. Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Show More ##### ## Taxes (3) Tax Calculation Calculates taxes due and may include resources or tools for federal and state tax compliance. Tax Filing Files payroll tax forms automatically for federal, state, and local taxes. Automatic Tax Payment Allows payroll vendor, via power of attorney, to make electronic payments of withheld taxes to government. Show More ##### ## Integration (10) API / Integration Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications. Time Tracking Integration Enables administrator to import hours from time tracking systems. Accounting Integration Provides standard integration with third party accounting software. Core HR Integration Provides standard integration with third party core HR software. API Application programming interface that allows for integration with other systems/databases 401(k) Tracking Track 401(k) participant contributions and employer match Expense Tracking Monitor and record expenses such as purchases or charges incurred Vacation/Leave Tracking Request, track, and manage time off requests and vacation time Third-Party Integrations Set up connections to third-party platforms to improve business processes Third-Party Integration Addition of necessary external data, applications, tools, or features Show More ##### ## Workforce Management Platform Features (29) Labor Forecasting Predict the number and types of employees necessary to meet anticipated demand to control labor costs. Shift Scheduling Plan employee work shifts according to availability and provide notifications to employees when they are scheduled. Time & Attendance Tracking Let employees track the hours they have worked through integrations with time tracking products or built in time tracking features. Absence & Leave Management Employees can submit paid time off (PTO) or leave of absence requests that managers can approve or deny within the platform. Succession Planning Identify high performing employees with potential to be promoted with minimal development. Workforce Analytics Tools designed to help analyze employee data and develop baselines for evaluating and optimizing workforce management. Self-Service Capabilities Web portals through which employees can view their schedules, submit PTO requests, configure work availability and preferences, and self-schedule from available work times. Mobile Shift Scheduling Managers and employees can create or claim available work shifts and receive notifications on their mobile device. Team Communication Message other team members or managers through built-in text or emailing functions and communicate scheduling or leave requests. Budgeting/Forecasting Create budgets based on historical data and future projections Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Employee Scheduling Assign working shifts or tasks to employees based on their availability Time Off Management Track and manage employee time-off, vacation, and sick leave requests Workflow Management Create, design and manage workflows for repetitive tasks Timesheet Management Track the amount of time spent on a job or task Recruitment Management Tools to find, assess, and hire suitable candidates for a job within an organization Performance Management Organize and manage the accomplishments and development of employees or performance of applications or systems Payroll Management Manage employee salary processes, data, taxes, and records administration efficiently Attendance Management Manage attendance for classes, shifts, meetings, or events Calendar Management Track and manage schedules and meetings via an integrated calendar Employee Management Track employee schedules, availability, and performance across projects and tasks Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Compliance Tracking Track and report regulatory data to either internal management or external stakeholders Activity Tracking Track and document all activities across devices, networks, and other systems Sick Leave Tracking Track and manage sick leave time Vacation/Leave Tracking Request, track, and manage time off requests and vacation time Skills Tracking Track employee skills, competencies, training & qualifications Variable Workforce Utilize third party services to cover unforeseen labor needs Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Show More ##### ## Sourcing (7) Candidate Search Searches for qualified candidates by integrating with career sites. Career Page Configuration Configures branded career page for the users website. Candidate Sourcing Proactive search for potential hires to fill current and future job openings and build talent pipelines Job Posting Posts job listings to job boards. Candidate Sourcing Metrics Reports where applicants are finding job listings. Boolean Search Capability to use a search engine via operators like AND, NOT, and OR Resume Search Search through the software for stored resumes Show More ##### ## Candidate Management - Applicant Tracking System (18) Candidate Evaluations Enables users to share feedback on candidates. Applicant Data Management Stores applicant data that can be accessed by multiple people on a team. Hiring Processes Tracking Tracks a candidates spot in the hiring process. Automated Resume Parsing Analyzes resumes and applicant data based on user-selected preferences. Scheduling Integrates with calendars and allows the scheduling of phone screens and interviews. Candidate-Facing Statuses Enables candidates to view their position in the process. Workflow Building Enables the building of custom recruiting workflows. Application Management Track, manage and store the applications of potential future members, customers or candidates Candidate Management Build, track, and maintain relationships with candidates Task Management Create, manage and track all task activities and progression Pipeline Management Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Calendar Management Track and manage schedules and meetings via an integrated calendar Workflow Management Create, design and manage workflows for repetitive tasks Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Compliance Tracking Track and report regulatory data to either internal management or external stakeholders Approval Workflow Route documents and other data through one or more stakeholders for review and approval Application Management Track, manage and store the applications of potential future members, customers or candidates Job Management Manage and track all job information and associated tasks Show More ##### ## Platform Content (15) Forms Library Provides users with a pre-built library of templated forms related to the hiring process. E-Forms Provides electronic forms for employees to complete. E-Signature Enables new hires to sign forms electronically. Background Checks Enables the employer to perform background checks. Offer Letter Approvals Provides user with offer letter templates. Offer Letter Templates Enables all stakeholders to approve offer letters. Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Employee Pulse Surveys Distribute short, customizable culture-focused surveys or polls to employees to measure the various factors of employee engagement, including job, environment, and pay satisfaction. Survey Customization Customize various components of surveys, including individual questions, distribution frequency, audience size, and anonymity. Goal and Challenge Creation Set professional and personal goals with customizable due dates and milestones within the system. Share these goals with other users and track and measure performance using built in tools. Science-based templates Provides content templates built by academics and/or practitioners and leverage science and research. Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Process/Workflow Automation Streamlining repetitive tasks and activities through automated and predefined workflows File Sharing Provides robust sharing options for communication with both internal and external stakeholders. Content Library Provides users with a pre-built library of useable content. Show More ##### ## Platform Additional Functionality (17) Self-Service Portal Enables employees to login and view their onboarding process. Automated Team Introductions Introduces new hires to employees based on org chart. Compliance Training Provides training on relevant compliance issues. Automated Onboarding Workflows Provides workflows which track new hire progress. Onboarding Notifications Provides notifications about the onboarding process to both the new hire and manager. Employee Segmenting Segment employees according to factors such as location, demographics, and position. Distribute surveys and filter survey results according to employee segments. Goal and Challenge Creation Set professional and personal goals with customizable due dates and milestones within the system. Share these goals with other users and track and measure performance using built in tools. Peer Recognition Send and receive recognition in the form of digital badges, awards, or messages to colleagues, employees, and managers. Recognition is displayed in real time in the platform on a live activity feed. Social Feedback Portal Communicate with team members and managers through a built-in customizable web portal. Users can communicate 1 on 1 with each other, and can ask questions, share frustrations, and make suggestions with varying degrees of anonymity. Employee Portal Online portal where employees can access and track their own information Surveys & Feedback Gauge satisfaction and receive information for improvement and success Peer-to-Peer Recognition Allows employees to praise one another in a social network-like feed visible to the whole organization Integrations Integrates with business solutions such as HRIS systems and social tools. Mobility Is accessible from a mobile device and by users on the go. Corporate Discounts Corporate discount platforms provide employees with access to discounts on products and services. Employee Engagement Provides employee survey and feedback features. Rewards Provides flexible and easy-to-manage employee reward options. Show More ##### ## Platform Data (3) Time-to-Productivity Reporting Provides metrics on the time it takes a new hire to reach productivity. Onboarding Process Reporting Provides holistic Metrics on the onboarding process. Visualization Contains tools to visalize data sets or workflows. Show More ##### ## Course Authoring (4) Course Builder Enables user to create courses. Role-Based Templates Provides templates for course creation based on industry or role. Assessments & Quizzes Designs and administrates tests and quizzes. Instructor-Led Training Enables for design of classes that are led by an instructor. Show More ##### ## Course Delivery (10) Learning Paths/Tracks Designing course materials to be completed in a sequential order for personalized learning purposes Communication & Notifications Provides functionality to communicate and send notifications to users. Assignment Scheduling Enables users to plan assignments and dispense them automatically. Self-paced Learning Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge Mobile Learning Access for students to complete learning materials on mobile platforms Blended Learning Supports learning paths that combine in-person classes with online/virtual courses Social Learning Create tools to promote social interaction and learning between students/trainees and instructors/trainers Synchronous Learning Real-time, interactive learning experiences where participants engage in learning activities simultaneously Extended Enterprise Learning Training that is provided to learners outside of a company Asynchronous Learning Supports flexible learning at different times (i.e., learners can access course materials at their own pace) Show More ##### ## Course Management (5) Gamification Motivates users by tracking points, achievements, and badges. Varied User Types Limits user access to certain functionality and courses. Certifications Provides custom certifications to distribute after course completion. Industry Compliance Provides training solutions that are compliant with industry regulations such as manufacturing, government, law enforcement, healthcare, and more. SCORM Compliance Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework Show More ##### ## LMS Marketplace (3) E-Commerce Enables user to sell their courses and receive compensation electronically. Course Marketplace Enables users to purchase and consume courses via an online marketplace. Subscriptions Enables user to sell and manage subscriptions to created courses. Show More ##### ## Interface (2) White Labeling Customizes LMS experience with custom branding, personalized URL, and more. Multilingual Provides multiple language choices. Show More ##### ## Basics (4) Reporting Provides analytics tools that reveal important business metrics and track progress. Interoperability Connects to external systems and applications as needed to complete team workflows. Performance Is consistently available (uptime) and allows users to complete tasks reliably. Real-Time Reporting Active reporting of data and metrics Show More ##### ## Additional Functionality (375) Client Portal Private online space that lets businesses securely share documents and provide information access to clients Dashboard Has a centralized dashboard for users to interact with Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Internal Talent Mobility Movement of employees across roles within the same company Employee Portal Online portal where employees can access and track their own information Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Approval Process Control Manage the process of evaluating documents or requests submitted for approval Duplicate Detection Compare new data with existing records to detect duplicate entries AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Customizable Reports Alter the layout and content of reports Role-Based Permissions Set & manage permission levels based on user roles and restrict access to only authorized individuals Employee Onboarding Process of familiarizing new employees with the company, their position, and responsibilities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Data Import/Export Import and export data to and from software applications Reminders Timed notification for any upcoming task, deadline, appointment, or activity Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Compensation Statements Create employee benefits statements that include all package details, including base salary, rewards, incentives, and other benefits Goal Setting/Tracking Establish measurable goals and objectives and track their progress over a specific period of time Automated Receipt Matching Match digital receipt images or data with corresponding expense entries Organizational Charting Diagram that shows the structure of an organization and the relationships between parts Market Data Analysis Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies Employee Reward Programs Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs Employee Portal Online portal where employees can access and track their own information Compensation Plan Modeling Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels Employee Database Electronic storage of staff/employee contact information and job status in a centralized repository Audit Trail A record of all activities within the system, including user access, changes made, etc. Real-Time Reporting Active reporting of data and metrics Customizable Branding Add customized logos and colors to align with company branding Rewards Program Point or incentive based programs loyalty programs designed to increase customer engagement Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Learning & Development Facilitate training materials that help employees grow and progress in their positions Social Engagement Process of communicating with an online community and measuring the effectiveness of activity Chat/Messaging Communicate using direct chat or messages within the system Customizable Questions Tailored or customizable questions for more targeted and relevant data collection Customizable Reports Alter the layout and content of reports Commenting/Notes Leave comments and notes on documents for others to view Engagement Tracking Tracks metrics that provide insight into how a user interacts with any interface or product Generative AI Use AI to generate content in the form of text, images, videos, etc. Employee Profiles Centralized storage for employee data, records, and performance metrics Question Library Pre-written repository of questions that can be reused within a course or for assessment or interviews Gamification Games or game-like elements to track progress and reward accomplishments Real-Time Data Receive data and information in real time Performance Metrics A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Scoring Automatically calculate score after the assessment AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Offboarding Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Visual Analytics Interact with data visualization elements, such as charts and graphs, to drill down into data Employee Onboarding Process of familiarizing new employees with the company, their position, and responsibilities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Employee Database Electronic storage of staff/employee contact information and job status in a centralized repository Reminders Timed notification for any upcoming task, deadline, appointment, or activity Applicant Tracking Find and manage potential candidates and their applications and resumes through the recruiting life cycle Time & Attendance Track and manage employee's work hours to improve payroll accuracy Predictive Analytics Predict future data based on historical data sets Learning & Development Facilitate training materials that help employees grow and progress in their positions Employee Database Electronic storage of staff/employee contact information and job status in a centralized repository Employee Engagement Tools to improve and measure employee satisfaction and involvement Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Sick Leave Tracking Track and manage sick leave time Customizable Branding Add customized logos and colors to align with company branding Mobile App Access the system via a mobile application Access Controls/Permissions Define levels of authorization for access to specific files or systems Onboarding Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Customizable Reports Alter the layout and content of reports 360 Degree Feedback Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Succession Planning Planning, tracking and developing internal talent for future key position filling Data Import/Export Import and export data to and from software applications Approval Process Control Manage the process of evaluating documents or requests submitted for approval Surveys & Feedback Gauge satisfaction and receive information for improvement and success Offboarding Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Reminders Timed notification for any upcoming task, deadline, appointment, or activity Applicant Tracking Find and manage potential candidates and their applications and resumes through the recruiting life cycle Time & Attendance Track and manage employee's work hours to improve payroll accuracy Predictive Analytics Predict future data based on historical data sets Learning & Development Facilitate training materials that help employees grow and progress in their positions Employee Database Electronic storage of staff/employee contact information and job status in a centralized repository Employee Engagement Tools to improve and measure employee satisfaction and involvement Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Sick Leave Tracking Track and manage sick leave time Customizable Branding Add customized logos and colors to align with company branding Mobile App Access the system via a mobile application Access Controls/Permissions Define levels of authorization for access to specific files or systems Onboarding Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Customizable Reports Alter the layout and content of reports 360 Degree Feedback Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Succession Planning Planning, tracking and developing internal talent for future key position filling Data Import/Export Import and export data to and from software applications Approval Process Control Manage the process of evaluating documents or requests submitted for approval Surveys & Feedback Gauge satisfaction and receive information for improvement and success Offboarding Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Employee Profiles Centralized storage for employee data, records, and performance metrics For Cloud Software that is accessible through the cloud with an active internet connection Employee Training Time Off Requests Tools that allow employees to request/schedule time off AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Built-in Course Authoring Tools that allow users to create and publish courses and course material/content Reminders Timed notification for any upcoming task, deadline, appointment, or activity Academic/Education Software specialized for schools (K-12 & Post-Secondary) eLearning Companies Software specialized for companies that sell courses/content Virtual Classroom Classes/sessions accessible via web browser of built-in video conferencing Offline Access Ability of websites, web applications, or mobile applications to function without an active internet connection Personalization and Recommendation Generative AI models can create personalized recommendations for users based on their preferences and behavior. Video Conferencing Connect with meeting participants remotely over video Certification & Licensing Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders Single Sign On Allow users to access multiple services after entering their login credentials once API Application programming interface that allows for integration with other systems/databases Progress Reports Document and report the progress of ongoing projects Access Controls/Permissions Define levels of authorization for access to specific files or systems Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Customizable Branding Add customized logos and colors to align with company branding Discussions/Forums Online forums/groups where users can ask questions, share ideas, best practices, etc. Enrollment Confirmation Confirmation of the enrollment of a student in a course, class, activity, or program Customizable Reports Alter the layout and content of reports Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Third-Party Integrations Set up connections to third-party platforms to improve business processes Gradebook Track student's scores and grades on course materials Corporate/Business Software specialized for corporate use Workflow Automation Streamlining repetitive tasks and activities through automated and predefined workflows AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Customizable Reports Alter the layout and content of reports Approval Process Control Manage the process of evaluating documents or requests submitted for approval Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Customizable Branding Add customized logos and colors to align with company branding Employee Database Electronic storage of staff/employee contact information and job status in a centralized repository Activity Tracking Track and document all activities across devices, networks, and other systems Data Security Protect sensitive data for digital privacy Employee Handbook Create and share a new employee handbook with helpful information Data Import/Export Import and export data to and from software applications Generative AI Use AI to generate content in the form of text, images, videos, etc. Reminders Timed notification for any upcoming task, deadline, appointment, or activity Role-Based Permissions Set & manage permission levels based on user roles and restrict access to only authorized individuals Customizable Fields Customize data fields to support various needs and use cases Applicant Tracking Find and manage potential candidates and their applications and resumes through the recruiting life cycle Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Data Import/Export Import and export data to and from software applications Question Library Pre-written repository of questions that can be reused within a course or for assessment or interviews Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Reminders Timed notification for any upcoming task, deadline, appointment, or activity Recruiting Firms Designed to be used by external or 3rd party recruiting or staffing firms Talent Pool Database of potential candidates who can meet immediate or long-term job vacancy needs and track their interest in role AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Scoring Automatically calculate score after the assessment Candidate Profiles Record candidates' information such as role, professional qualifications, experiences, skills or attributes Job Board Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences Internal HR Designed to be used by internal recruiters or HR hiring managers Reference Checking Process used by hiring managers to get more information about a candidate by contacting previous employers Careers Page Web page to host job postings, show role descriptions or receive applications from potential candidates Resume Storage Upload and store resumes Customizable Branding Add customized logos and colors to align with company branding Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Tagging Attach digital tags to documents and assets for identification, search, or monitoring purposes Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Matching Engine Algorithm that connects jobs, orders, properties, and other data based on parameters like candidates, skills, quantity, and pricing Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Social Recruiting Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more Onboarding Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns For Small Businesses Designed for small businesses Background Screening Researching and validating a person's criminal, educational, job or financial records Commenting/Notes Leave comments and notes on documents for others to view Billing & Invoicing Create, manage, and send invoices or bills to customers CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Resume Database A searchable repository of candidate profiles Email Marketing Create and send email blasts/campaigns Searchable Database A collection of records that can be retrieved based on specific queries GDPR Compliance Ensure compliance with the General Data Protection Regulation protocols Job Requisition Request a new hire, explain the need, and determine available budget Reminders Timed notification for any upcoming task, deadline, appointment, or activity Employee Profiles Centralized storage for employee data, records, and performance metrics Generative AI Use AI to generate content in the form of text, images, videos, etc. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges W-2 Preparation Automatically create and distribute W-2/1099 tax forms to employees. Multi-Country Pay employees in multiple countries using correct currencies and correct tax deduction amounts Employee Database Electronic storage of staff/employee contact information and job status in a centralized repository Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Employee Self Service Gateway through which employees can access the system AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Data Import/Export Import and export data to and from software applications Multi-State Pay employees in multiple states with correct tax deduction amounts in each Approval Process Control Manage the process of evaluating documents or requests submitted for approval Tax Compliance Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors Access Controls/Permissions Define levels of authorization for access to specific files or systems Time Tracking Measure and track time including hours worked and paid time off (PTO) Customizable Reports Alter the layout and content of reports Web-based Deployment SaaS, web-based, online deployment Payroll Outsourcing Delegate payroll processing to third party vendors Expense Claims Attaching relevant receipts or supporting documents to submit expenses for reimbursement Multi-Currency Manage and handle various international currencies Corporate/Business Software specialized for corporate use Chatbot AI-based platform which conducts a conversation via auditory or textual methods 1099 Preparation Generate, file and review 1099 tax forms for IRS (Internal Revenue Service) Auto Update Automatic update of information / software Time & Attendance Track and manage employee's work hours to improve payroll accuracy AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Employee Onboarding Process of familiarizing new employees with the company, their position, and responsibilities Batch Processing Software's ability to perform similar action on multiple similar files simultaneously Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. For Accountants Software specialized for accountants and accounting firms For CPA Firms Software specialized for certified public accountants (financial advisors) who help outside entities reach financial goals Multi-Location Manage and support multiple locations Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data For Small Businesses Designed for small businesses Workflow Automation Streamlining repetitive tasks and activities through automated and predefined workflows Single Sign On Allow users to access multiple services after entering their login credentials once Succession Management Real-Time Analytics Analyze and gain insights into data in real-time Surveys & Feedback Gauge satisfaction and receive information for improvement and success Employee Onboarding Process of familiarizing new employees with the company, their position, and responsibilities Template Management Create, save, and re-purpose templates for emails, forms, etc. Employee Database Electronic storage of staff/employee contact information and job status in a centralized repository Goal Management Allows employees to set and manage work or career related goals Organizational Charting Diagram that shows the structure of an organization and the relationships between parts Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Succession Planning Planning, tracking and developing internal talent for future key position filling "What If" Scenarios Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities Talent Acquisition Recruiting, tracking, and interviewing candidates and onboarding/training new employees Training Management Track employee/learner's progression through training programs Compliance Management Track and manage adherence to policies for any service, product, process, or supplier API Application programming interface that allows for integration with other systems/databases Applicant Tracking Find and manage potential candidates and their applications and resumes through the recruiting life cycle Career Development Process of enhancing skills & experiences for continuous professional growth & advancement Progress Tracking Reporting on how each user, task or process has advanced since its initiation Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Workflow Management Create, design and manage workflows for repetitive tasks Customizable Reports Alter the layout and content of reports Recruitment Management Tools to find, assess, and hire suitable candidates for a job within an organization Employee Management Track employee schedules, availability, and performance across projects and tasks Employee Profiles Centralized storage for employee data, records, and performance metrics Learning Management Organize and track educational activities Approval Process Control Manage the process of evaluating documents or requests submitted for approval Compensation Management Manages compensation such as salary, bonus, and benefits processes, aligning with policies Individual Development Plans Document completed by employee to assist with career and personal development to reach short term and long term goals Email Reminders Reminders sent via email Generative AI Use AI to generate content in the form of text, images, videos, etc. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Document Storage Store and organize documents in a centralized system Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Assessment Management Creation, administration, and evaluation of assessments or tests Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Competency Management Catalog, manage, and develop employee skill sets Third-Party Integrations Set up connections to third-party platforms to improve business processes Performance Management Organize and manage the accomplishments and development of employees or performance of applications or systems Onboarding Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Customizable Branding Add customized logos and colors to align with company branding Reminders Timed notification for any upcoming task, deadline, appointment, or activity Employee Engagement Tools to improve and measure employee satisfaction and involvement Learning & Development Facilitate training materials that help employees grow and progress in their positions Data Import/Export Import and export data to and from software applications Estimating Estimate expected cost based on various factors before a project begins Timer Multi-Currency Manage and handle various international currencies Customizable Reports Alter the layout and content of reports Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Real-Time Updates Receive system updates as soon as any changes are made Projections Estimate or forecast of a future scenario based on the study of present trends Customizable Fields Customize data fields to support various needs and use cases Approval Process Control Manage the process of evaluating documents or requests submitted for approval Mobile App Access the system via a mobile application Generative AI Use AI to generate content in the form of text, images, videos, etc. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Billing & Invoicing Create, manage, and send invoices or bills to customers Budgeting/Forecasting Create budgets based on historical data and future projections Resource Allocation & Planning Assign available resources (human and/or non-human) to various projects and tasks Access Controls/Permissions Define levels of authorization for access to specific files or systems Real-Time Notifications Notifications that are delivered to users as soon as an event occurs AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Summary Reports Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Real-Time Data Receive data and information in real time Automatic Time Capture Automate recording of time to reduce human error Overtime Calculation Manage and record overtime hours for hourly employees Clock In/Out Track employees' arrival and departure timings for payroll purposes Productivity Analysis Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee Multi-Language Manage and support multiple languages Employee Scheduling Assign working shifts or tasks to employees based on their availability Employee Database Electronic storage of staff/employee contact information and job status in a centralized repository Billable & Non-Billable Hours Track billable hours and/or non-billable expenses for work performed Usage Tracking/Analytics Track and interpret metrics on the usage of company resources Real-Time Reporting Active reporting of data and metrics Shift Swapping Managing and trading shift details between employees AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Reminders Timed notification for any upcoming task, deadline, appointment, or activity Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Employee Database Electronic storage of staff/employee contact information and job status in a centralized repository Time Off Requests Tools that allow employees to request/schedule time off Approval Process Control Manage the process of evaluating documents or requests submitted for approval Performance Metrics A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Employee Onboarding Process of familiarizing new employees with the company, their position, and responsibilities Document Storage Store and organize documents in a centralized system Real-Time Data Receive data and information in real time Data Import/Export Import and export data to and from software applications Time & Attendance Track and manage employee's work hours to improve payroll accuracy Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Clock In/Out Track employees' arrival and departure timings for payroll purposes Customizable Reports Alter the layout and content of reports Generative AI Use AI to generate content in the form of text, images, videos, etc. Employee Portal Online portal where employees can access and track their own information Performance Metrics A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Generative AI Use AI to generate content in the form of text, images, videos, etc. Employee Management Track employee schedules, availability, and performance across projects and tasks Employee Profiles Centralized storage for employee data, records, and performance metrics Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Weighted Performance Measures Assess skills, outcomes and results using preset metrics and averages Third-Party Integrations Set up connections to third-party platforms to improve business processes Peer Appraisals Peer/teammate feedback and review on individual's performance Personalization and Recommendation Generative AI models can create personalized recommendations for users based on their preferences and behavior. Compensation Management Manages compensation such as salary, bonus, and benefits processes, aligning with policies Performance Appraisal Evaluation process that provides feedback on an employee's job performance Individual Development Plans Document completed by employee to assist with career and personal development to reach short term and long term goals Self Assessment An individual's evaluation of his or her own strengths, weaknesses, and skills Skills Assessment Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks Performance Review Management Create, fill out, and send performance reviews to individual employees Document Management Store, manage, and track all electronic documents in a centralized location Workflow Management Create, design and manage workflows for repetitive tasks Training Management Track employee/learner's progression through training programs Employee Database Electronic storage of staff/employee contact information and job status in a centralized repository Approval Process Control Manage the process of evaluating documents or requests submitted for approval AI Summarization Uses AI to condense large amounts of text, audio, or video data into a coherent form Competency Management Catalog, manage, and develop employee skill sets API Application programming interface that allows for integration with other systems/databases Employee Recognition Acknowledge and reward employees for reaching specific goals and/or for exemplary performance Onboarding Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Career Development Process of enhancing skills & experiences for continuous professional growth & advancement Customizable Branding Add customized logos and colors to align with company branding Reminders Timed notification for any upcoming task, deadline, appointment, or activity Employee Engagement Tools to improve and measure employee satisfaction and involvement Learning & Development Facilitate training materials that help employees grow and progress in their positions Workflow Automation Streamlining repetitive tasks and activities through automated and predefined workflows Employee Profiles Centralized storage for employee data, records, and performance metrics Goal Management Allows employees to set and manage work or career related goals eCards Digital greeting cards that are sent electronically, usually via email Incentive Management Manages incentive programs such as profit sharing, stock awards, and individual bonus plans Gamification Games or game-like elements to track progress and reward accomplishments AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Leaderboards Boards that use custom metrics to show how leading performers compare to other individuals/teams Chat/Messaging Communicate using direct chat or messages within the system Budget Control Manage and monitor spending to align with the financial constraints or goals Mobile Access Access software remotely via mobile devices Single Sign On Allow users to access multiple services after entering their login credentials once API Application programming interface that allows for integration with other systems/databases Peer-to-Peer Recognition Allows employees to praise one another in a social network-like feed visible to the whole organization Employee Reward Programs Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Ongoing Performance Tracking Provides real-time feedback and assessments on employee performance, skills, and accomplishments Customizable Branding Add customized logos and colors to align with company branding Nominations Formally proposing oneself or choosing someone as a candidate for a job, responsibility, or award Recognition Tracking Track accrued recognition and rewards at an individual employee level Social Recognition Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement Awards Management Distribute awards to winners via prizes, coupons, giveaways, items, redemption codes, etc. Engagement Tracking Tracks metrics that provide insight into how a user interacts with any interface or product Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Customizable Reports Alter the layout and content of reports Reminders Timed notification for any upcoming task, deadline, appointment, or activity Rewards Catalog A catalog which lists a selection of rewards for incentive programs, loyalty programs, referral programs, and more Manager-to-Employee Recognition Allows managers to praise, recognize skills, and give feedback to their employees 360 Degree Feedback Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Commenting/Notes Leave comments and notes on documents for others to view Generative AI Use AI to generate content in the form of text, images, videos, etc. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Multi-Language Manage and support multiple languages Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Surveys & Feedback Gauge satisfaction and receive information for improvement and success Show More ##### ## Content (2) Automation Automates some or all operation related tasks File Sharing Provides robust sharing options for communication with both internal and external stakeholders. Show More ##### ## Training & eLearning (18) Assessments and Practice Provides quizzes, testing, and software simulations to reinforce and measure effectiveness of materials. Content Delivery and Tracking Includes self-led, instructor-led, web-based collaboration, and tracking of completion for compliance. Content Creation Creates training materials for instructor- and self-led courses. Customer Training Training courses can be offered outside organization to customers and partners. Can include e-commerce functionality for customers to purchase training courses. Manager Portals Allows managers to see progress of team members. Content Storage and Management Provides functionality to store, organize, and search all training content. Content Libraries Provides pre-created content (Courseware) on standard topics that can be used as part of a curriculum. Compliance Tracking Track and report regulatory data to either internal management or external stakeholders Course Tracking Track which progress and course materials have been completed by each user Progress Tracking Reporting on how each user, task or process has advanced since its initiation eCommerce Management Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Knowledge Base Management Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Course Management Create, organize, and assign courses to users Assessment Management Creation, administration, and evaluation of assessments or tests Training Management Track employee/learner's progression through training programs Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Learner Portal Students can access materials and communicate with instructors via their online student profile Show More ##### ## Recruiting and Onboarding (2) Interview Scheduling Coordinates interview scheduling via email, phone, or text Onboarding Tracks key steps in onboarding process including new employee orientation and employee payroll documents. Show More ##### ## Operations (5) Personnel Management Maintains, tracks, and reports on stored records and database of all medical employees and personnel Talent Management Assists HR responsibilities throughout the entire employee lifecycle, from recruitment and hiring to offboarding Regulation and Compliance Ensures and maintains compliance across the health care organization Metrics and Reporting Tracks and generates metrics and reports regarding the health and vitality of the organization Third-Party Integrations Streamlines integration with third-party HR solutions for comprehensive employee, facility, and benefits management Show More ##### ## Platform Basics (6) Performance Benchmarking Compare survey results to industry benchmarks to locate key areas for improvement. Evaluate survey results at either a high-level or individual employee level. Reporting & Dashboards Survey results can be visualized and reported on in real time, with manager dashboards and automated reporting tools. Reports can be customized and distributed to aid in organizational improvement and employee performance reviews. Interoperability Connects to external systems and applications as needed to complete team workflows. Reporting Provides analytics tools that reveal important business metrics and track progress. Dashboard Has a centralized dashboard for users to interact with. Performance Is consistently available (uptime) and allows users to complete tasks reliably. Show More ##### ## Performance reviews (5) 360 Reviews Facilitates 360-degree feedback between managers, employees, and peers. Customizable Forms Provides customizable employee review forms and questions. Review Cycle Tracking Follow the progression of a task associated with performance reviews Ongoing Performance Tracking Provides real-time feedback and assessments on employee performance, skills, and accomplishments Applicant Tracking Find and manage potential candidates and their applications and resumes through the recruiting life cycle Show More ##### ## Goals (2) Goal Setting/Tracking Establish measurable goals and objectives and track their progress over a specific period of time Company Goals And OKRs Manages high-level company priorities or Objectives and Key Results (OKRs) and aligns them with employee goals. Show More ##### ## Feedback (6) Continuous Feedback Collects continuous feedback for employees; facilitates recording and storage of ongoing notes about each individual’s performance. Requesting Feedback Allows employees or managers to request feedback from other employees. 1-On-1 Meetings Facilitates check-ins or 1-on-1 meetings between managers and employees, including managing agendas, action items, or notes. Public Praise Provides a forum for employees or managers to deliver public praise for exceptional employee performance. Surveys & Feedback Gauge satisfaction and receive information for improvement and success 360 Degree Feedback Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Show More ##### ## Data (4) Dashboards And Reports Generates in-depth visual dashboards and reports based on employee performance data. Historical Data Retains historical performance review data or integrates with third-party applications where historical data can be maintained. Customizable Reports Alter the layout and content of reports Real-Time Data Receive data and information in real time Show More ##### ## Generative AI (9) AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. Generative AI Use AI to generate content in the form of text, images, videos, etc. AI Text Summarization Condenses long documents or text into a brief summary. Generative AI Use AI to generate content in the form of text, images, videos, etc. AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. AI Text-to-Image Provides the ability to generate images from a text prompt. Generative AI Use AI to generate content in the form of text, images, videos, etc. Show More ##### ## Platform - Compensation Planning (8) Compensation Budgeting Structures compensation pools and pay brackets that include the pay rules to facilitate continual planning for the organization. Merit Cycle Planning Manages compensation for merit cycles and transparently shares payscales when employees are eligible for raises and bonuses. Pay Transparency Provides open access when it comes to company salary ranges, as well as displaying reasoning for salary decisions from management. Automated Compliance Maintains compliance with corporate policies, state mandates, and federal regulations regarding compensation with builtin compliance features, including automated identification and flagging of unapproved behaviors. Reward Structuring Defines the various components of compensation packages, allowance plans, base pay, bonuses, and equity. Compensation History Accesses employee compensation history and talent records when evaluating compensation planning strategies. Succession Planning Planning, tracking and developing internal talent for future key position filling Salary Planning Budgets, benchmarks and tracks all salary processes and associated costs Show More ##### ## Additional Features - Compensation Planning (3) Reporting Capabilities Creates standard reports on compensation data from the company, as well as graphical representations of data displayed by analytics dashboards. Workflow Automation Streamlines compensation planning processes by establishing triggers and alerts that automatically notify users when their input is required. Integrations Intergrates with other pay tools such as compensation management, salary and benchmarking, and pay equity software - as well as other HR solutions. Show More ##### ## Fatigue Management - Fatigue Risk Management (6) Education and Training Modules Offers educational content and training modules to help employees understand and manage fatigue. Work Schedule Analysis Analyzes work schedules to identify periods of high fatigue risk and suggest optimal scheduling adjustments. Fatigue Monitoring Tracks and monitors employee fatigue levels using various metrics, algorithms, and self-reporting tools. Wearable Device Support Supports a range of wearable devices to capture real-time data related to fatigue and overall health. Customizable Risk Models Allows organizations to customize fatigue risk models based on specific operational needs and environments. Alerts and Notifications Provides real-time alerts and notifications to employees and managers when high fatigue levels are detected. Show More ##### ## Platform Capabilities - Fatigue Risk Management (3) Reporting and Analytics Generates comprehensive reports and employs advanced analytics to help organizations understand fatigue trends and make informed decisions. Fleet Management Integrations Integrates with fleet management systems to monitor and manage driver fatigue in real-time. Mobile Support Provides mobile applications that enable employees to easily input data and access fatigue management tools on the go. Show More ##### ## Agentic AI - Performance Management (3) Succession Planning Manages talent pool to ensure key indivduals are being prepared for key roles. Multi-step Planning Ability to break down and plan multi-step processes Natural Language Interaction Engages in human-like conversation for task delegation Show More ##### ## Agentic AI - Corporate Learning Management Systems (3) Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Multi-Language Manage and support multiple languages Show More ##### ## Agentic AI - Applicant Tracking Systems (ATS) (3) Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Onboarding (5) Autonomous Task Execution Capability to perform complex tasks without constant human input Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## AI - Applicant Tracking Systems (ATS) (4) Predictive Insights Admin can use predictive AI analytics to better match candidates to positions. AI Job Description Users can generate job descriptions with generative AI. Chatbot Provides an AI chatbot to guide users through the hiring process. Generative AI Use AI to generate content in the form of text, images, videos, etc. Show More ##### ## Conversational Automation - AI Agents for HR (2) Conversational Assistants Helps to engage employees through natural-language dialog to answer HR questions and guide workflows. Multi‑Language Support & Localization Interacts fluently across multiple languages and regions, adapting tone and HR context. Show More ##### ## Task Automation - AI Agents for HR (1) Autonomous Task Execution Helps perform end-to-end HR tasks like onboarding, leave approvals, or resume screening with minimal guidance. Show More ##### ## Predictive Analytics - AI Agents for HR (1) Attrition and Engagement Prediction Supports analysis sentiment and behavior data to signal disengagement or flight risk. Show More ##### ## Compliance & Policy - AI Agents for HR (1) Policy Enforcement & Compliance Automatically enforce local regulation and company policy during HR workflows. Show More ##### ## Multi‑System Integration - AI Agents for HR (1) System Integration & Data Access Helps fetch data from HRIS, ATS, payroll, ERP, and external sources to inform agent actions. Show More ##### ## Proactive Intervention - AI Agents for HR (1) Proactive Nudges & Conversation Support Initiate timely prompts like nudges for development, simulated difficult conversations, or manager reminders. Show More ##### ## Agent Governance - AI Agents for HR (1) Human‑in‑the‑Loop Governance Helps routing complex or critical decisions to humans, keeping oversight central to operations. Show More ##### ## Talent Acquisition & Recruitment - AI Agents for HR (2) AI‑Powered Candidate Screening Automates the evaluation of applicants by matching resumes to job requirements and shortlisting top candidates. Interview & Scheduling Agent Autonomously schedules interviews, follows up with candidates, and manages communication. Show More ##### ## Usage Tracking/Analytics (1) Usage Tracking/Analytics Track and interpret metrics on the usage of company resources Show More ##### ## Compliance Management (1) Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Show More ##### ## Autonomous Task Execution (1) Autonomous Task Execution Completes tasks independently without constant human intervention Show More ##### ## Third-Party Integration (1) Third-Party Integration Addition of necessary external data, applications, tools, or features Show More ##### ## Conversational AI (1) Conversational AI Utilize NLP or speech recognition to understand conversational requests and provide accurate, context-aware responses Show More ##### ## Multi-Language (1) Multi-Language Manage and support multiple languages Show More ##### ## Predictive Analytics (1) Predictive Analytics Predict future data based on historical data sets Show More ##### ## Workflow Automation (1) Workflow Automation Streamlining repetitive tasks and activities through automated and predefined workflows Show More ##### ## HR System Integration (1) HR System Integration Integrate with core HR systems such as HRIS, ATS, knowledge bases, and payroll software Show More ##### ## Escalation Management (1) Escalation Management Define a process for transferring calls/tickets to management Show More ##### ## Proactive Tasking (1) Proactive Tasking Provide proactive or multi-step task support, not only reactive conversational responses Show More ##### ## Proactive Intervention (1) Proactive Intervention Initiate timely prompts like nudges for development, simulated difficult conversations, or manager reminders Show More ##### ## AI‑Powered Candidate Screening (1) AI‑Powered Candidate Screening Automates the evaluation of applicants by matching resumes to job requirements and shortlisting top candidates Show More ##### ## Policy Enforcement (1) Policy Enforcement Automatically enforce local regulation and company policy during HR workflows. Show More ##### ## Interview & Scheduling Agent (1) Interview & Scheduling Agent Autonomously schedules interviews, follows up with candidates, and manages communication Show More ##### ## Agent Governance (1) Agent Governance Helps routing complex or critical decisions to humans, keeping oversight central to operations Show More ##### ## HR Automation (1) HR Automation Autonomously perform or assist with HR tasks across the employee lifecycle Show More ## Top-Rated Alternatives [ ![Paycom](https://images.g2crowd.com/uploads/product/hd_favicon/770f0a3b32b7b97c9e00cf3c0a3a83a1/paycom.svg "Paycom") Paycom 4.6/5(6,942) ](https://www.g2.com/products/paycom/reviews) [ ![Paycor](https://images.g2crowd.com/uploads/product/hd_favicon/3d4b526c8b16bcdbe6eeeb5586149ed5/paycor.svg "Paycor") Paycor 4/5(1,910) ](https://www.g2.com/products/paycor/reviews) [ ![SAP SuccessFactors HCM](https://images.g2crowd.com/uploads/product/hd_favicon/edf2d15ffc689390deffd10a34a9fc03/sap-sap-successfactors-hcm.svg "SAP SuccessFactors HCM") SAP SuccessFactors HCM 4.1/5(1,657) ](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) [ View All Alternatives ](https://www.g2.com/products/ukg-pro/competitors/alternatives) ## Technology Glossary Features View full feature definition View definitions of the features and discover new technology terms. [View Glossary](/glossary) [Policy Compliance Management](/glossary/policy-compliance-management) Policy and compliance management is a process to centrally manage standards, policies, and internal control processes cross-mapped to external regulatory standards. Learn more about policy and compliance management best practices and the associated benefits. [Shift Scheduling](/glossary/shift-scheduling) Shift scheduling is the process of creating work schedules to support company needs and employee satisfaction. Learn more about shift scheduling and how to create a successful process. [Peer Recognition](/glossary/peer-recognition) Peer recognition is how colleagues express appreciation to one another. Learn more about the benefits of a peer recognition program and its best practices. [Wage Garnishment](/glossary/wage-garnishment) Wage garnishment can take its toll not only on employees but also on employers. Learn more about wage garnishment, how it can impact a business, and what to do if an employee receives a garnishment of their wages. [Labor Forecasting](/glossary/labor-forecasting) Labor forecasting is the process of predicting future labor needs. Learn more about forecasting staffing needs, different prediction methods, and how to implement a unique strategy. UKG Pro Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8395387ee44810a236a1b25a8f94b413/workday-hcm.png "Product Avatar Image") Workday HCM 4.1/5(1,698) [ Compare Now ](https://www.g2.com/compare/ukg-pro-vs-workday-hcm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_de7b0518c01aad23330b32c4acb323dd/adp-workforce-now.jpg "Product Avatar Image") Workforce Now 4.2/5(4,324) [ Compare Now ](https://www.g2.com/compare/adp-workforce-now-vs-ukg-pro) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_cac7f9ce289eaae52b299fac3ae5ef66/paylocity.jpg "Product Avatar Image") Paylocity 4.4/5(6,156) [ Compare Now ](https://www.g2.com/compare/paylocity-vs-ukg-pro) ## Consulting Services for UKG Pro [ ![Sability](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c13b2fe2625a49137ff13b9805a15c42/sability.jpeg "Sability") Sability 4.9/5(11) ](https://www.g2.com/products/sability/reviews) [ ![Wise Consulting](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f9adbc75cf96dd5fca3938da6c6e74cd/wise-consulting.jpg "Wise Consulting") Wise Consulting 5/5(2) ](https://www.g2.com/products/wise-consulting/reviews) [ ![Hive Tech HR](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6fb3dd20861df404bb1de1fb08953e88/hive-tech-hr.jpeg "Hive Tech HR") Hive Tech HR ](https://www.g2.com/products/hive-tech-hr/reviews) [See all UKG Pro Providers](https://www.g2.com/products/ukg-pro/implementation) ##### Categories on G2 [Employee Engagement](https://www.g2.com/categories/employee-engagement)[Payroll](https://www.g2.com/categories/payroll)[Time Tracking](https://www.g2.com/categories/time-tracking-software) [Employee Engagement](https://www.g2.com/categories/employee-engagement)[Payroll](https://www.g2.com/categories/payroll)[Time Tracking](https://www.g2.com/categories/time-tracking-software)[Performance Management](https://www.g2.com/categories/performance-management)[Core HR](https://www.g2.com/categories/core-hr)[Employee Recognition](https://www.g2.com/categories/employee-recognition)[Onboarding](https://www.g2.com/categories/onboarding-software)[Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats)[Workforce Management](https://www.g2.com/categories/workforce-management)[HCM Software](https://www.g2.com/categories/hcm-software)[Corporate Learning Management Systems](https://www.g2.com/categories/corporate-learning-management-systems)[Compensation Planning](https://www.g2.com/categories/compensation-planning)[AI Agents for HR](https://www.g2.com/categories/ai-agents-for-hr)[Healthcare HR](https://www.g2.com/categories/healthcare-hr)[Succession Planning](https://www.g2.com/categories/succession-planning)[Fatigue Risk Management](https://www.g2.com/categories/fatigue-risk-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which K-12 SIS platforms work best for small private schools that need attendance, grades, tuition, and parent messaging in one system?](https://www.g2.com/discussions/which-k-12-sis-platforms-work-best-for-small-private-schools-that-need-attendance-grades-tuition-and-parent-messaging-in-one-system)[Which technology review platforms address data privacy and security concerns when companies share detailed implementation information in reviews?](https://www.g2.com/discussions/which-technology-review-platforms-address-data-privacy-and-security-concerns-when-companies-share-detailed-implementation-information-in-reviews)[Best iPaaS for small business software integration](https://www.g2.com/discussions/what-s-the-best-ipaas-for-small-business-software-integration) [Which purchasing platforms can a procurement team actually manage without a dedicated IT department or consultant to set it up?](https://www.g2.com/discussions/which-purchasing-platforms-can-a-procurement-team-actually-manage-without-a-dedicated-it-department-or-consultant-to-set-it-up)[What patient identity resolution tools maintain HIPAA compliance during deduplication so healthcare organizations do not create compliance risk while cleaning records?](https://www.g2.com/discussions/what-patient-identity-resolution-tools-maintain-hipaa-compliance-during-deduplication-so-healthcare-organizations-do-not-create-compliance-risk-while-cleaning-records)[Pros and Cons Details](https://www.g2.com/products/ukg-pro/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)