goHappy Reviews & Product Details

goHappy helps leading employers connect with their frontline workforce via text, with no apps or adoption needed. 98% of our texts are read within 3 minutes, and we currently connect HR teams with over 1,000,000+ frontline workers. Our automation, segmentation, and auto-translation features help HR teams increase productivity and help lower turnover, because a happier frontline leads to a healthier bottom line. The team at goHappy has been operating in the frontline employee space for over 25 years and its mission is to help ALL frontline workers feel more valued and connected so they can reach their full potential. Our deep-rooted experience in frontline communication platforms, frontline employee engagement, frontline employee recognition, and more sets us apart. goHappy has six core solutions. Frontline Messaging is the gateway to all things goHappy. With our frontline communication platform, you can review contact lists, craft new messages, set up automations, manage triggers, text your frontline, and so much more. Our Feedback solutions allow you to conduct employee engagement and surveys via text to increase response rate. Surveys are anonymous, and automated: goHappy surveys yield faster, more authentic, and more reliable results. goHappy also serves in the employee rewards and employee recognition space: with shout-outs and rewards. goHappy Rewards are fully customizable to your organization: point values, milestones, who can award points, and what is redeemable is fully up to your organization. goHappy launched the Frontline Engagement Hub, which is a frontline employee intranet in 2025. This is an app-free, instant access intranet that allows you to share company resources with your frontline workforce. See it all come together with goHappy analytics and referrals. A more engaged workforce will lead to less turnover, and a happier frontline. Take advantage of your best recruiting assets, your employees, with the only referral tool designed for the frontline. Launch referral campaigns in minutes — tailored by role, location, or timeframe, and let your employees share via text, QR code, or social media, all without an app or login. Texting your frontline? That's just the beginning. goHappy is a frontline worker communication platform, but the truth is, it's a complete package to automatically and seamlessly engage and enable your frontline.

Product Website

Seller

goHappy Labs

Discussions

goHappy Community

Overview by

Jason Deitz

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

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goHappy Integrations

(9)

Verified by goHappy

goHappy Media

Employers segment their workforce by any element that is contained within their HRIS. They then draft their text message, add any image or video, and then hit send or schedule it to go out at a later time or day. No app to download means they can reach all employees on day one….including those wi...

[Overview] Build a happier, more engaged workforce with goHappy

Text your entire frontline with goHappy Messaging

Improve retention and increase engagement with goHappy Feedback

Frontline Engagement Hub

Official Downloads

(1)

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goHappy's 2025 State of the Frontline Worker Report

Interactive Demo

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Try an interactive demo created by the software seller (right here on G2).

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goHappy Reviews (23)

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Verified User in Food Production

Enterprise (> 1000 emp.)

11/3/2025

"Game-Changer for Frontline Communication, But Needs Better Team Visibility"

5/5

What do you like best about goHappy?

Having the capability to reach our team members who do not have access to a company email account has been a complete game-changer for our engagement. goHappy has significantly improved the way we communicate with our frontline workforce. Review collected by and hosted on G2.com.

What do you dislike about goHappy?

We have 2-3 goHappy users at each of our manufacturing locations, and while our Admins can see the messages each user is sending, the users at each plant cannot see what their team is sending. We think it would improve the way our plant goHappy teams work together if they could see the messages each of them are sending to (1) avoid sending duplicate texts and (2) reference what they have all sent in the past to keep a consistent voice/tone regardless of who is sending the texts. Review collected by and hosted on G2.com.

What problems is goHappy solving and how is that benefiting you?

The main reason that we implemented goHappy was to close the gap in communication/engagement between our salaried and hourly workforce. Historically we had not had a way to communicate directly with frontline workers because they do not have a company email address, so we were heavily relying on plant managers and local HR teams to cascade important information and company news to their hourly teams. Now that we have access to goHappy, we have been able to engage, protect, and celebrate our frontline employees more efficiently and most importantly, more directly. Review collected by and hosted on G2.com.

Response from Jason Deitz of goHappy

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Thanks so much for sharing this thoughtful feedback! We’re thrilled to hear that goHappy has been a game-changer in helping you close the communication gap with your frontline team — that’s exactly why we built it 🙌.

We also really appreciate your note about visibility for multi-user teams. That’s great input, and we’re actively exploring ways to make collaboration even easier for teams like yours across different locations.

We’re so grateful for the partnership and love seeing how you’re using goHappy to engage, protect, and celebrate your frontline employees every day.

Krista R.

Executive Advisory Board

Enterprise (> 1000 emp.)

8/12/2025

"A powerhouse for communication, engagement, recognition & insights!"

5/5

What do you like best about goHappy?

Our goHappy partnership has been richly rewarding over the last 3+ years. The benefits of goHappy include: the constant connection and immediacy in delivering important information to all employees; the early engagement surveys and exit interviews along with insights; the continued evolution of the product to achieve higher levels of customer satisfaction and utilization. Review collected by and hosted on G2.com.

What do you dislike about goHappy?

The only downside with goHappy is that is a 1-way communication vehicle and doesn't receive or handle inbound messages. Review collected by and hosted on G2.com.

What problems is goHappy solving and how is that benefiting you?

Before goHappy, we didn't have the ability to connect, and communicate, with all company employees. The onset of the pandemic made this clear and identified the need for a solution. Today, we have the connection point and can reach all employees or targeted employee populations with a message, update or information immediately.

We've also been able to implement a series of automated early engagement survey as well as automated exit survey. These early-employment and post-employment insights allow us to better understand the employee experience and take action where needed. Review collected by and hosted on G2.com.

Response from Jason Deitz of goHappy

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Krista, thank you for such a thoughtful review and for being an outstanding partner for over three years! We’re thrilled to hear how goHappy has helped you keep a constant, immediate connection with your employees and empowered you with early engagement and exit survey insights.

It’s especially rewarding to know that these tools are helping you better understand the employee experience and take timely action where it’s needed most. We’re grateful for the trust you’ve placed in us and excited to keep evolving so we can deliver even greater impact for you and your team.

Here’s to many more years of connection, engagement, and insight!

Christopher P. M.

Pricebook/Back Office Manager

Mid-Market (51-1000 emp.)

8/7/2025

"You need goHappy!!"

5/5

What do you like best about goHappy?

Very easy to use and is a great way for us to communicate with ALL of our frontline employees. Not just the store manager via an email. Our frontline employees actually get our messaging now. There is now even an intranet we are housing important documents that all employees have access to. We are also utilizing new hire surveys at their 30, 60, and 90 day marks as well as annual engagement surveys. We have been able to improve our operations due to the results of these surveys. When we customer support, it very easy to get the help we need. The system itself is very easy to implement. Review collected by and hosted on G2.com.

What do you dislike about goHappy?

I have not seen any down sides to goHappy. Review collected by and hosted on G2.com.

Response from Jason Deitz of goHappy

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Christopher, we love hearing how goHappy has made it simple to reach every frontline employee, boost engagement with surveys, and give your team easy access to important documents. We’re thrilled it’s improving your operations and keeping everyone connected. Thanks for letting us be part of your success! 🌟

— The goHappy Team

Sandy B.

SVP of People and Talent

Enterprise (> 1000 emp.)

12/15/2025

"Effortless Targeted Communication Made Simple"

5/5

What do you like best about goHappy?

Extremely easy tool to use with easy implementation. We love the ability to do targeted communication to targeted groups. Review collected by and hosted on G2.com.

What do you dislike about goHappy?

Wish it had two-way communication capability. Understand that is coming soon. Review collected by and hosted on G2.com.

What problems is goHappy solving and how is that benefiting you?

Before we implemented Go Happy, we had no formal way to directly communicate with our front-line workers, especially with a consistent message. This tool has benefitted us in the area of communication, culture evolution, and driving engagement within the company. We have seen incredible results in our engagement survey scores and in the reduction of turnover. Review collected by and hosted on G2.com.

Response from Jason Deitz of goHappy

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Thanks so much, Sandy! We appreciate you taking the time to share this and for partnering with goHappy.

We’re glad to hear the rollout was easy and that targeted messaging has helped you consistently reach the right frontline groups. Seeing positive movement in engagement, culture, and turnover is exactly why we do this work.

And you’re right on two-way messaging — it’s coming very soon, and we’re excited about what it will unlock for teams like yours 😊

Hilary K.

Director of Operation Systems & Development

Enterprise (> 1000 emp.)

8/7/2025

"Great System & Amazing Company To Work With"

5/5

What do you like best about goHappy?

goHappy has allowed us to easily and quickly communicate important updates to our family members and team members during crises. We have had hurricanes hit our communities, and we have been able to send out updates multiple times a day to all of our family members regarding the state of the community and their loved ones. goHappy has greatly improved communication with families and team members on not just crises of everyday items. Review collected by and hosted on G2.com.

What do you dislike about goHappy?

I don't really see a downside. I want more enhancements so that I can continue to leverage the system for surveys. goHappy is very open to my feedback is working on those enhancements. Review collected by and hosted on G2.com.

What problems is goHappy solving and how is that benefiting you?

Is has helped to solve the break down in communication. For example, once we had goHappy and it was open enrollment for benefits, our corporate team sent out text messages via goHappy to alert all team members about benefit enrollment deadlines and meetings that they could join to learn about benefits. Due to this communication tool, we didn't have to rely on the Executive Directors to give this information out to their team members. Year over year our benefit enrollment went up 50% due to the use of goHappy. We are also using it for new hire surveys to work on making our new hire experience better. We will be expaning our use of the surveys and am looking forward to exploring the employee intranet and recognition program. Review collected by and hosted on G2.com.

Response from Jason Deitz of goHappy

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Hilary, thank you for sharing such a powerful example of goHappy in action. We’re so glad it’s helped you communicate quickly during crises, keep families and team members informed, and even boost benefit enrollment by 50%. We love hearing how you’re expanding your use to surveys and recognition — and we’re excited to keep supporting your goals! 🌟

— The goHappy Team

Rachel P.

Human Resources Manager

Enterprise (> 1000 emp.)

8/7/2025

"Great Product, Great People!"

5/5

What do you like best about goHappy?

The people at GoHappy are so helpful. The product also provides us the ability to communicate with our 1800+ employees scattered throughout 8 states with ease. I love how easy to use it is and the insights it gives us also. Review collected by and hosted on G2.com.

What do you dislike about goHappy?

I can't really think of a downside... the only things that have been difficult have been because of my company's IT stuff being in the stone ages, not any fault of GoHappy. Review collected by and hosted on G2.com.

What problems is goHappy solving and how is that benefiting you?

GoHappy helped us solve our mass communication deficiency. Previously, we didn't have a good way to get a message out to everyone, it was slow and inefficient if it happened at all. Now we can get a message to anyone or everyone, and can see whether or not they received it and read it.

GoHappy also helped reduce the number of calls to our support office about things that could easily be found with the new text menu.

GoHappy also helped us with a one off survey when we had an issue with the work environment in one of our restaurants. It helped us target the problem areas so we could work on improving. Review collected by and hosted on G2.com.

Response from Jason Deitz of goHappy

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Rachel, we’re so glad goHappy has made it easy to reach all 1,800+ employees across 8 states — and that the insights, reduced support calls, and survey tools have helped you improve communication and operations. We’re thrilled our team has been so helpful along the way. Thanks for trusting us to keep your people connected! 🌟

— The goHappy Team

Verified User in Restaurants

Enterprise (> 1000 emp.)

8/11/2025

"goHappy Makes Everyone HAPPY"

5/5

What do you like best about goHappy?

goHappy is a user friendly platform that allows our business to stay connected with our frontline workers. Additionally, their team is always ready and eager to jump into action any time there are questions or suggestions. goHappy goes above and beyond in every way possible! Review collected by and hosted on G2.com.

What do you dislike about goHappy?

It's hard to come up with anything to dislike about goHappy! They're the kind of folks that if we're unhappy with something, they do everything they can to get us back on the happy side! Review collected by and hosted on G2.com.

What problems is goHappy solving and how is that benefiting you?

We are currently running our yearly Snoozer Perspectives Survey, which is giving us critical, actionable data to use when determining the problems + issues our Snoozers are facing. We wouldn't have the same access to feedback and engagement without goHappy's partnership! Additionally, they give us the ability to connect with frontline Snoozers in an instant via text! Review collected by and hosted on G2.com.

Response from Jason Deitz of goHappy

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Thank you so much for sharing this! We’re grateful for our partnership and love hearing how goHappy is helping you stay closely connected with your frontline Snoozers, especially through your Snoozer Perspectives Survey.

It’s wonderful to know that the instant text communication and actionable feedback are giving you the insights you need to address challenges quickly. Our team takes pride in jumping in whenever you need us, and it’s great to hear that’s made a difference for you.

Here’s to keeping every Snoozer informed, engaged, and most importantly - happy!

Jeremy E.

Keynote Speaker and Leadership Consultant

Enterprise (> 1000 emp.)

8/8/2025

"The Gold Standard in Employee Communication and Engagement Tools"

5/5

What do you like best about goHappy?

goHappy has revolutionalized how we engage and communicate with our teams. Their platform is not only easy to use, but packs an powerful punch of impact on our culture, employee engagement, and our ability to communicate woith our employees. Pair that with the high level of customer service we receive from the team, and we are incredibly happy customers. With each new feature, it is easy to implement. We use the goHappy platform daily, and are immensely happy with everythign it has to offer. Review collected by and hosted on G2.com.

What do you dislike about goHappy?

The only thing we wish it could do better was a simple solution to sending the same message to multiple timezones. In current state, we have to duplicate the message 4 times, and send at specific times. The ideal solution would allow us to create one message and send at "X:XX" am/pm local time. Review collected by and hosted on G2.com.

Response from Jason Deitz of goHappy

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Hi Jeremy, thank you so much for your kind words and for calling us “the gold standard” 🌟 We’re so grateful for our partnership and love knowing that goHappy has made it easier and more impactful for you to connect with your teams. Hearing that it’s improving your culture, engagement, and day-to-day communication means a lot to us.

We also appreciate you sharing your thoughts on scheduling messages across time zones. Feedback like this helps us keep making goHappy even better for you and your teams.

Thanks again for trusting us to help keep your people engaged. We’re so glad to have you in the goHappy family!

— The goHappy Team

Verified User in Farming

Enterprise (> 1000 emp.)

7/29/2025

"A True Partner in Frontline Engagement"

5/5

What do you like best about goHappy?

Working with goHappy has been an incredible experience. Not only have they been a trusted partner in texting our frontline employees through The SSCOOP, but they’re also powering our soon-to-launch intranet site—and we couldn’t be more excited.

They’ve been a dream to work with: true collaborators who are eager to understand our needs and solve for them creatively. They consistently go the extra mile, take our feedback seriously, and turn our ideas into even better realities. Their commitment to delivering a seamless user experience and helping us get important information to our people is unmatched.

goHappy truly are experts in frontline engagement and communication. We couldn’t ask for a better team, and we’d highly recommend them to anyone looking for a thoughtful, responsive, and innovative partner. Review collected by and hosted on G2.com.

What do you dislike about goHappy?

I honestly have nothing negative to say. They've always gone above and beyond and exceeded our expectations. Review collected by and hosted on G2.com.

What problems is goHappy solving and how is that benefiting you?

goHappy has been a game changer in how we communicate with our deskless employees. By meeting them where they are, on their phones. We’ve gone from reaching just 34% of our people to an incredible 96%. That kind of leap has transformed our ability to share timely, relevant information with the teams who need it most.

With goHappy’s texting platform and the upcoming launch of our new intranet, we’re now able to save our employees time and frustration by helping them access the information they need quickly and easily. The experience is intuitive, mobile-friendly, and built with the frontline in mind.

We couldn’t ask for a better partner. goHappy truly understands the challenges of frontline engagement and consistently goes above and beyond to tailor solutions to our needs. They’re responsive, collaborative, and deeply committed to helping us create the best possible experience for our people. Review collected by and hosted on G2.com.

Response from Jason Deitz of goHappy

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We’re so glad to hear goHappy has helped you reach 96% of your deskless employees and save time with faster, more relevant communication. It’s exciting to see how texting and your upcoming intranet launch are making such a big impact. We’re grateful for your trust and love being your partner in frontline engagement! 🌟

— The goHappy Team

George G.

CHRO

Enterprise (> 1000 emp.)

7/28/2025

"GoHappy is a Game-Changer for Frontline Communication"

5/5

What do you like best about goHappy?

Gohappy has completely transformed the way we communicate with our frontline teams. We have people spread across airports and travel plazas nationwide and traditional methods just weren’t cutting it. With Gohappy our messages actually reach people quickly, clearly, and in a way that feels personal. The platform is easy to use and gets results. But what really makes Gohappy stand out is the team behind it. They’ve been with us every step of the way listening, adapting, and genuinely caring about our success. It’s rare to find a vendor that feels this much like a partner. Review collected by and hosted on G2.com.

What do you dislike about goHappy?

There isn’t much to dislike. If anything I’d love to see even more real-time data insights and reporting features but knowing the GoHappy team they’re probably already working on it. They move fast and always take feedback seriously. Review collected by and hosted on G2.com.

What problems is goHappy solving and how is that benefiting you?

GoHappy is solving one of the biggest challenges in our industry which is getting important information to our frontline teams in real time. Traditional communication channels just don’t work for a workforce that doesn’t sit at a desk or check email regularly. With GoHappy we’re able to reach our team members directly on their phones with updates, announcements, recognition, and more. It has increased engagement, improved transparency, and helped us build a stronger connection with our teams across all locations. It’s not just communication. It’s culture building. Review collected by and hosted on G2.com.

Response from Jason Deitz of goHappy

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George, we’re thrilled goHappy has transformed your frontline communication — helping you reach teams quickly, clearly, and personally. It’s great to hear the impact on engagement, transparency, and connection across all your locations. We’re grateful for your trust and proud to be your partner in building not just communication, but culture. 🌟

— The goHappy Team