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G2 recognized UKG Pro
UKG Pro

By UKG

4.3 out of 5 stars

How would you rate your experience with UKG Pro?

UKG Pro Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

UKG Pro Media

UKG Pro Demo - UKG Payroll
UKG Payroll
UKG Pro Demo - UKG Pro Employee Experience
UKG Pro Employee Experience
Transform your organization with a truly connected global workforce experience — moving beyond traditional definitions of human capital management (HCM) to look further and combine transformative HR technology with robust payroll functional
Play UKG Pro Video
Transform your organization with a truly connected global workforce experience — moving beyond traditional definitions of human capital management (HCM) to look further and combine transformative HR technology with robust payroll functional
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UKG Pro Reviews (2,086)

View 4 Video Reviews
Reviews

UKG Pro Reviews (2,086)

View 4 Video Reviews
4.3
2,086 reviews

Pros & Cons

Generated from real user reviews
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Verified User in Food Production
AF
Mid-Market (51-1000 emp.)
"Empowers Admins with Easy Self-Service"
What do you like best about UKG Pro?

It gives the functionality to the admin to make the changes without reaching out to the support team. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

A few reports are missing. Like the W2 Columnar report, just like T4. Review collected by and hosted on G2.com.

Response from Litz Simon of UKG Pro

Thank you for your feedback! We're glad to hear that you appreciate the self-service functionality for admins in UKG Pro.

Siva R.
SR
SR.HRIS Consultant
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"UKG Pro Effortless Navigation Makes Tasks a Breeze"
What do you like best about UKG Pro?

easy to navigate and easy to find the required information Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

multiple screens for different transactions Review collected by and hosted on G2.com.

Response from Litz Simon of UKG Pro

Hi Siva! Thank you for your feedback!

Verified User in Accounting
AA
Mid-Market (51-1000 emp.)
"UKG Functionality"
What do you like best about UKG Pro?

What I like about UKG Pro is the ease of use. I use UKG Pro daily as I am the admin of it for my company. Once you get yourself familiar with the layout and functionality it flows pretty smoothly. The effective dating is nice especially when it comes to payroll. There are times where it can be confusing, but I know it all depends on when the payroll dates fall into place. Another thing I like is the support we receive when issues come across. UKG is very efficient and responsive when it comes to case ticket issues. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

What I dislike about UKG Pro is that there is limited access to a lot of things within the set up of certain functions. The business rules is a good example. There are times where I have to go in and check on earning codes and the access within the code set up itself is limited. I'm sure it's that way for a reason, but more functionality would be nice. Sometimes the effective dating is confusing as well, but that is nothing really. Another thing that I dislike is the functionality of the retroactive pay. That does not work as intended and it is very annoying. If a wage increase is to be implemented 1/2 way through the pay period, it will cover the entire pay period and not the actual day it started. I had to make quite a few corrections last year because of this. Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

Thank you so much for your feedback!

Raveign R.
RR
Program Associate
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Efficient, but not the best"
What do you like best about UKG Pro?

Seeing timesheets from current and past weeks Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

You can see how many total hours you worked when looking at previous timesheets Review collected by and hosted on G2.com.

Verified User in Human Resources
GH
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"UKG ATS"
What do you like best about UKG Pro?

Back when we used to have my company, we used to use UKG. It was an interesting platform that we used to manage candidates through the ATS. The use of it was not that bad, and it was easy to implement, and the customer support was readily available. I used it on a daily basis to navigate candidates and disposition them. They had all kinds of features, such as key resume search and a roll-up score on an application. It integrates well and is easy to toggle to various sourcing channels. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

The buildout of what you want it to do may take some time. It really depends on what function of the platform you are trying to use. Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

Thank you so much for your feedback!

Verified User in Non-Profit Organization Management
AN
Enterprise (> 1000 emp.)
"UKG pro is Efficient and User friendly application"
What do you like best about UKG Pro?

It efficiently handles payroll processing,HR service,Onboarding and business processes ensuring a seamless experience for both administrators and employees.I use UKG on daily basis. Excellent Customer support Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

It does not feed all the data from Ready,We face issues sometimes with the intergration. Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

Thank you so much for your feedback!

DU
Administrator
Enterprise (> 1000 emp.)
"Thanking a Colleague"
What do you like best about UKG Pro?

Mo is really easy to use, it is great that you can select a topic for the type of Moment you are creating. Also like that dependant on the type there is also renumerations suggested already. Mo is less onerous than the previous system and you can choose who see's the Award too.

Also think it is great that you can see how much money is left in the pot and when it is due to refresh. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

So far I don't dislike anything about the Mo system. It is so much of an improvement on our previous system. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Mid-Market (51-1000 emp.)
"User friendly for the most part"
What do you like best about UKG Pro?

User Friendly, Easy to use and process time & payroll. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

The reporting system that is used, BI or People Analytics. It is not user friendly. Review collected by and hosted on G2.com.

Response from Litz Simon of UKG Pro

Thank you! We're glad to hear that you find UKG Pro user-friendly and easy to use for time and payroll processing.

MW
HRIS Specialist
Enterprise (> 1000 emp.)
"Easy to Use with Excellent Training Classes"
What do you like best about UKG Pro?

UKg is easy to use and the training classes are wonderful Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

I wish the reporting system was all one system not one for WFM and one for PRO Review collected by and hosted on G2.com.

Response from Litz Simon of UKG Pro

We're thrilled that UKG Pro has been beneficial for you in unifying the system and saving you time!

GR
Senior Manager of Employee Programs & Features
Enterprise (> 1000 emp.)
"HR Professional Perspective"
What do you like best about UKG Pro?

UKG effectively integrates core HR tasks—payroll, timekeeping, benefits administration, into a single platform, streamlining processes and reducing administrative overhead. The platform’s reporting capabilities are highly flexible, allowing for custom dashboards, scheduled reports, and ad hoc queries. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Some workflow automations require custom scripting or manual setup, which may not be feasible for smaller HR teams without technical expertise. Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

We're glad to hear that you find UKG Pro's integration and reporting capabilities beneficial for streamlining HR processes. Thanks for the review!

Pricing Insights

Averages based on real user reviews.

Time to Implement

5 months

Return on Investment

23 months

Average Discount

10%

Perceived Cost

$$$$$

How much does UKG Pro cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 10 purchases.

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UKG Pro Features
User, Role, and Access Management
Reporting
Reporting and Dashboards
Payroll Entry
Time Off Accrual
Direct Deposit
Web Portal
Tax Calculation
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