UKG Pro
Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anticipates people’s needs beyond just work. We partner with you every step of the way to drive better business outcomes and create great workplaces for all.
Average Rating: 4.3/5.0
Total Reviews: 2,200
Who Is the Company Behind UKG Pro?
- Seller: UKG
- Company Website:
- Year Founded: 1977
- HQ Location: Weston, FL
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Twitter: @UKGInc
42,629 Twitter followers -
LinkedIn® Page: www.linkedin.com
16,190 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Payroll Manager, HR Generalist
- Top Industries: Hospital & Health Care, Oil & Energy
- Company Size: 48% Medium, 46% Large
What Do G2 Reviewers Say About UKG Pro?
AI-generated summary from verified user reviews
Pros
- Users find UKG Pro to be highly user-friendly, appreciating its intuitive navigation and valuable self-service features.
- Users find UKG Pro helpful due to its user-friendly navigation and robust features for efficient HR and payroll management.
- Users appreciate the quick responsiveness of customer support, enhancing their overall experience with UKG Pro.
- Users value UKG Pro's easy access, ensuring reliable information is available whenever needed for efficient management.
- Users value the intuitive navigation of UKG Pro, which simplifies HR tasks and enhances overall productivity and satisfaction.
Cons
- Users express frustration with UKG Pro's poor customer support, citing endless service tickets and difficulty finding resolutions.
- Users find UKG Pro not user-friendly, struggling with navigation and accessing support options effectively.
- Users find the learning curve steep for UKG Pro, facing challenges with reporting tools and integration complexities.
- Users find UKG Pro to be not intuitive, reporting challenges with data entry, payroll processing, and poor integrations.
- Users express frustration over limited features in UKG Pro, affecting the setup and functionality of key functions.
What Are Recent G2 Reviews of UKG Pro?
"Powerful Reporting with Dataviews and Excellent Support"
Rating: 5.0/5.0 stars
— Heather T.
"Simplified Employee Management with UKG Pro"
Rating: 5.0/5.0 stars
— Metall S.

