--- title: Trainual Reviews meta_title: 'Trainual Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1064 reviews by the users' company size, role or industry to find out how Trainual works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 1064 scale: '5' date_modified: '2026-07-20' parent_category: name: Training eLearning url: https://www.g2.com/categories/training-elearning --- # Trainual Reviews **Vendor:** Trainual **Category:** [Training Management Software](https://www.g2.com/categories/training-management-systems) **Average Rating:** 4.7/5.0 **Total Reviews:** 1,064 ## About Trainual Trainual is the training, learning, and knowledge management platform that connects your entire company to how work actually gets done. Every role. Every process. Every policy. All in one place — searchable, assignable, and built to keep every team member aligned and accountable from day one to one thousand. As companies grow more complex, consistency becomes harder to maintain. The way things get done varies by manager, standards slip across locations, and getting new teammates up to speed takes longer than it should. Trainual fixes that by giving your company one central system — where everything your team needs to know is documented, organized by role, and delivered to the right person at the right time. Trainual is the go-to platform for teams across various industries including business services, real estate, construction, healthcare, technology, marketing, legal and cleaning. Build role-based training paths that get every new teammate up to speed the same way, every time. Standardize how work gets done across departments, locations, and roles — then track it to make sure it's actually happening. And when something changes, update it once and it's live everywhere. The built-in AI assistant knows everything your company knows — so instead of pinging a manager or digging through a shared drive, your team gets instant, accurate answers the moment they need them. Think of it as your smartest teammate, always on, always right. Assign responsibilities. Track progress. Automate accountability. No micromanaging required. The result? Faster ramp times. Consistent execution. Higher-performing people. ## Trainual Pros & Cons **What users like:** - Users find Trainual to be **incredibly easy to use** , streamlining training and improving onboarding processes effectively. (166 reviews) - Users appreciate the **user-friendly design** of Trainual, facilitating easy training management and process updates. (84 reviews) - Users value the **clarity and ease of Trainual's training system** , ensuring effective onboarding and compliance across teams. (81 reviews) - Users appreciate the **intuitive and user-friendly features** of Trainual, enhancing training with multimedia and easy updates. (67 reviews) - Users find Trainual's **intuitive interface** simplifies onboarding and training, enhancing team efficiency and consistency. (63 reviews) - Users find the **organizational structure helpful** for managing content and ensuring team alignment effortlessly. (57 reviews) - Course Creation (54 reviews) - Easy Setup (53 reviews) - Onboarding (52 reviews) - Organization (50 reviews) **What users dislike:** - Users express frustration over **limited features** , wishing for more customization and flexibility in Trainual's platform. (41 reviews) - Users express concerns over **missing features** and limited customizations, impacting their overall experience with Trainual. (41 reviews) - Users find the **limited customization** options frustrating, impacting efficiency and the overall user experience with Trainual. (35 reviews) - Users face **organizational difficulties** with Trainual, struggling to manage course assignment and hierarchy effectively. (25 reviews) - Users find **poor navigation** within Trainual challenging, leading to confusion and difficulty in locating information efficiently. (24 reviews) - Confusion (22 reviews) - Users struggle with the **learning curve** of Trainual, finding it initially complicated and time-consuming to master. (21 reviews) - Limited Capabilities (21 reviews) - Not User-Friendly (21 reviews) - Formatting Issues (18 reviews) ## Trainual Reviews ### 1. Continuously Improving SOPs with Helpful Project Management Tools **Rating:** 4.5/5.0 stars **Reviewed by:** Vannesa Ann G. | HR, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about Trainual?** I like how it’s continuously improving, not only in the way our processes are stored through their learning system. They’re also incorporating project management tools that should help us improve how we work with employees on performance management and 1:1s. **What do you dislike about Trainual?** Not really a dislike but I think two things to improve. I hope they can give us more options on how to make each SOPs creative by using more font styles and sizes not just limited to 5 templates. Also, I hope there is an option to make the whole SOP turned into a word or pdf-like summary or like easy generation when other employees needed a pdf format of the SOPs **What problems is Trainual solving and how is that benefiting you?** I think Trainual is giving solutions to it by these platforms where they are really connecting with the users and getting their opinions on how to improve their system. By doing this, they can ensure that the improvements they will be doing in the future are all based on the user's best experience. I can also see that they are not just collating ideas but they are also doing something to take action on those recommendations. **Official Response from Rachel Astori:** > Really glad the platform evolution is landing well — there's a lot more coming. The PDF export and expanded formatting options are great callouts and we'll pass them along to our product team. Thanks for being part of the community! ### 2. Fast, Reliable, and Intuitive—Trainual Templates and AI Search Make Policy Building Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Jenny S. | Co-Owner/Chief Operating Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2026 **What do you like best about Trainual?** The product is easy to use in that creating a policies or process doesn’t take long and is somewhat intuitive. I like the templates in Trainual to get you started with ideas of how to lay out policies and procedures. The only integrations we use are Google and Gusto. We don’t use SLACK so I don’t get the benefit of that integration. Trainual’s speed and reliability are great. I like that I can search for anything and AI will help me find it. I also like the AI summaries that can be produced. The outlines sometimes don’t quite fit for my line of work, but when it’s general they are great. **What do you dislike about Trainual?** It’s very overwhelming when you have a lot of subjects. If you don’t start your Trainual organization correct from the start with groups, it’s difficult to sort through all of the subjects. I wish the test section was more robust in that I can give feedback when someone gets an answer incorrect or even when correct. Research show immediate feedback when answer test questions is more effective than answering test questions without feedback. We still use Google for this task. **What problems is Trainual solving and how is that benefiting you?** I like having all policies and processes in one place and that I can send out notifications when anything is updated. I like that it tracks who has completed subjects or how far along they are. **Official Response from Rachel Astori:** > The test feedback feature is a genuinely great idea! We'll pass this along to our product team to ensure they have eyes on it. Really glad the templates and AI search are making policy building faster. Thanks for sharing! ### 3. The training solution I've been needing! **Rating:** 5.0/5.0 stars **Reviewed by:** Vanessa G. | Practice Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Trainual?** I am new to Trainual and it is an absolute life saver. Training has always been an issue for our office even though we use training binders, videos, hands-on, typed outlines, it was always a struggle for training staff to stay on track and have material ready for training. Trainual has everything in one place. I can add all my training videos, PDFs, bullet point lists, procedures and processes all in ONE place and I'm able to track each staff members progress. I can't wait to finish it. It is very user friendly. I watched the training video but it's so user friendly I'm able to figure out how to build my training processes easily. It's going to streamline and make our lives so much easier, so we are able to put more energy into other projects. **What do you dislike about Trainual?** If you want to use Loom to record videos without a timelimit you have to pay for an account. But you could use YouTube video links if you don't want to pay, however, I like the Loom recording process better than YouTube. **What problems is Trainual solving and how is that benefiting you?** Having our training material all in ONE place and tracking staff training. **Official Response from Rachel Astori:** > Welcome to Trainual — sounds like it's already clicking! Everything in one place, progress tracked, and energy freed up for what actually matters. The Loom feedback is a fair callout and we appreciate you sharing it. Can't wait for you to see it fully built out! ### 4. Trainual Keeps Training Organized and Makes Onboarding Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Vanessa G. | Practice Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Trainual?** What I like most about Trainual is that it keeps all of our office processes, training materials, and SOPs in one well-organized place. It has made onboarding new employees much easier, and it helps ensure everyone is trained consistently. The progress tracking and quizzes also give us confidence that staff truly understand our workflows and expectations. **What do you dislike about Trainual?** The initial setup takes a lot of time, but once everything is built out, it's been well worth it for our team. **What problems is Trainual solving and how is that benefiting you?** Trainual solves the problem of inconsistent training and information being scattered across different places. It gives our team one central location for processes, policies, and training materials, which has made onboarding new employees much easier and more efficient. It also helps ensure everyone is following the same procedures and expectations, saving time and reducing repetitive questions. They have somewhere to reference at anytime. **Official Response from Rachel Astori:** > The setup investment paying off in consistent onboarding and fewer repeat questions — totally worth it. Thanks for sticking with it and for sharing! ### 5. Human Services Compliance and Training Review **Rating:** 5.0/5.0 stars **Reviewed by:** Robyn C. | Compliance Managen, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2026 **What do you like best about Trainual?** I love that you can use any contect to create your trainings - such as youtube, other videos and text - but it all looks the same. I also LOVE the quiz feature. We are requried to do these through our federal and state funding agreements **What do you dislike about Trainual?** I would love more ways to download and show info on the completion of training for certain users - we are in a very strict compliance field with DDS and are not able to show completion by subject in a clean way. More report filters and formats. **What problems is Trainual solving and how is that benefiting you?** trainual is solving our large employee training needs and the ability to break down by type of funder/participant as we have very different trianing requirements wand compliance dependent on state funding so for expample a dds patient requires differernt trianing that mass ability **Official Response from Rachel Astori:** > So glad the quiz feature is checking your compliance boxes — we know how important that is in the dental field. Better reporting and export options for completion data is a great callout and something our team has been looking into recently. We'll be sure to get this feedback to the right people. Thanks so much for being part of the community! ### 6. Great for Building Training Paths and Organizing Processes **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2026 **What do you like best about Trainual?** The ability to create a training path with Trainuals The basic outline of pages and steps Organizing by processes and policies Importing a pdf version from previous training manuals The ability to use AI to create a Trainual Tracking team member progress **What do you dislike about Trainual?** Lack of capability to set default formatting options (most frustrating). Specific examples: I always have to move tables from the center to the left and add borders. I always have to change the font type - especially when copying and pasting from another document. Not being able to send an unpublished document to team member(s) for input. There should be an intermediate step along the lines of "Share for Input" or "Team Review" ***Stupid screenshot upload won't let me upload. I tried 2 formats with no luck. .png, .jpeg, My file sizes are 243kb and 215kb, respectively*** **What problems is Trainual solving and how is that benefiting you?** New team member training is all in one place, with a clear path for training modules. **Official Response from Rachel Astori:** > You clearly put a lot of thought into how you build training — thanks for laying this out so honestly. Love hearing how training paths, AI, and progress tracking are working for you. The formatting defaults and share idea make a ton of sense, we'll send this to our product team as they continue to make enhancements. That screenshot upload issue sounds frustrating, our support team would definitely want to help you troubleshoot that if you’re open to it. Really appreciate you taking the time to share your experience. ### 7. Effortless Documentation and Training **Rating:** 5.0/5.0 stars **Reviewed by:** Catalina M. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about Trainual?** I really like Trainual because it's easy to use for both documenting projects and training purposes. It's super easy to set up, and I didn't face any issues getting started. It’s valuable to me as it helps keep all processes and training materials organized in one place, making it easier to document procedures and ensuring the information is readily available whenever I need to review or update a process. When I have a question about a process that I don't perform very often, I can simply go to Trainual and review the step-by-step instructions to refresh my memory. **What do you dislike about Trainual?** I would like to have the option to reorganize the steps of each process without having to open the process itself, and instead do it directly from the index. **What problems is Trainual solving and how is that benefiting you?** I use Trainual to document all processes and as a training manual. It helps me review instructions easily and keeps all training material organized for quick updates or review, making it invaluable for managing processes efficiently. **Official Response from Rachel Astori:** > Great callout on the index reorganization, that's a really smart workflow improvement and we're always looking for ways to make things more effecient. We'll be sure to get this to our product team. So glad Trainual is your go-to for quick refreshers and keeping everything in one place! ### 8. Versatile LMS with Multilingual Support and Easy Editing **Rating:** 4.0/5.0 stars **Reviewed by:** Melisa L. | Senior People Business Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Trainual?** I use Trainual as a Learning Management System for operations and compliance, and I love the ease of editing and managing from both a user and employee perspective. It's especially helpful for entry-level managers who are new to LMS software because it's easy to navigate. The multiple language feature is fantastic since our company has many non-English speakers. Being able to provide training content and modules in English, Spanish, Korean, and Chinese without manually translating is a miracle for our diverse team. **What do you dislike about Trainual?** I find some of the editing components to be a bit outdated, especially when compared to Canva and similar tools. It would be great if embedding or inserting links could be more seamless, and having transitions for text boxes or slides would enhance the experience. Also, the initial setup was a bit clunky, and while we eventually got it to where we needed, it could definitely be improved. Another issue is that while we use Asana and Slack, they are not integrated with Trainual. **What problems is Trainual solving and how is that benefiting you?** I use Trainual as an LMS for operations and compliance, simplifying onboarding and capturing digital agreements, which ensures compliance learning. The multiple language feature is crucial, allowing us to deliver content to over 200 staff in their preferred language without manual translation. **Official Response from Rachel Astori:** > Three locations, 180+ teammates, one place to manage it all — that's exactly what Trainual's built for. This is music to our ears and we are so happy to hear Trainual has helped you organize your processes and policies. Thanks for being part of the Trainual community! ### 9. User-Friendly, Flexible, and a Huge Time-Saver **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2026 **What do you like best about Trainual?** I love how user-friendly it is, and how it gives you plenty of options to create exactly what you need. I regularly use the document and test features for employees. The "write with AI" option saves me a lot of time, and it corrects my mistakes while also giving me ideas when I need them. **What do you dislike about Trainual?** I would love to have more text editing options, similar to what we find in Microsoft Word or Google Docs. For example, when creating a document, there’s no option to choose the font or adjust the font size. This really limits our choices when modifying the content. If it’s possible to add these options during document creation, that would be great. **What problems is Trainual solving and how is that benefiting you?** Before using Trainual, we used to write our policies and procedures in a Word document and then share that file with our employees. However, it became a nightmare whenever we had even a few changes to make or an update to apply, because we had to resend everything to everyone all over again. Trainual really changed the game for us: now everything is in one place and much more accessible for everyone. It’s also much easier when we need to make a quick change or update, and it saves us a lot of time. On top of that, it looks more aesthetic and polished. **Official Response from Rachel Astori:** > AI content creation saving time and catching mistakes is exactly what it's built for. Font and text editing options are a popular request and we'll make sure it gets to the product team. Thanks for sharing! ### 10. Trainual: A Game-Changer for Staff Training **Rating:** 5.0/5.0 stars **Reviewed by:** John C. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about Trainual?** I love how easy and simple it is to use Trainual, not only from an admin end to set it up but also in making it gamified and fun for the staff to use. It's easy to measure and monitor, and the staff love seeing their results and how they stack up against their peers. The initial setup was actually a lot easier than I thought it would be, with the ability to drop files in, organize, upload, and edit in real time before publishing. Now, with all the updates Trainual has implemented, it has become far superior and much easier to use. Updating new processes and SOPs today is so much more simplified and quick. **What do you dislike about Trainual?** The only thing that doesn't work as well or could be improved on are the departments versus the roles versus how everybody is registered. That is a little confusing and can be very cumbersome. If it was simplified into just departments or broken down into just roles, that would be a lot easier than having so many different variations of the same training in different areas. **What problems is Trainual solving and how is that benefiting you?** Trainual helps us solve issues with staff training by ensuring our SOPs and processes are updated and reviewed with our staff. **Official Response from Rachel Astori:** > Staff competing on leaderboards and actually enjoying training is a huge win in our book! The departments vs. roles structure feedback is a really helpful callout and something our Customer Experience team would be happy to help work through with you if you're interested. Thanks for sharing! ## Trainual Discussions - [Can I use Trainual for onboarding to externals?](https://www.g2.com/discussions/can-i-use-trainual-for-onboarding-to-externals) - 1 comment, 1 upvote - [How do I train the team with live videos on Trainual?](https://www.g2.com/discussions/42601-how-do-i-train-the-team-with-live-videos-on-trainual) - 1 comment, 1 upvote - [Not sure how to word my question, but I find the layout to be a little been "broken up".](https://www.g2.com/discussions/not-sure-how-to-word-my-question-but-i-find-the-layout-to-be-a-little-been-broken-up) - 1 comment, 1 upvote - [Would you be able to add a "screenshot function" instead of attachment dragging for Microsoft PC?](https://www.g2.com/discussions/would-you-be-able-to-add-a-screenshot-function-instead-of-attachment-dragging-for-microsoft-pc) - 1 comment, 1 upvote - [search for employees by name - set up departments and track training progress of teams - content](https://www.g2.com/discussions/search-for-employees-by-name-set-up-departments-and-track-training-progress-of-teams-content) - 1 comment, 1 upvote - [View Trainual pricing details and edition comparison](https://www.g2.com/products/trainual/reviews/trainual-review-13085646?section=pricing&secure%5Bexpires_at%5D=2026-07-20+13%3A17%3A30+-0500&secure%5Bsession_id%5D=3287a905-0bba-459a-a3d1-1a12e4507f86&secure%5Btoken%5D=7f821094e5c26f6c2605bb89b3851b5b1680e065a0d3842c069281a359e61ff8&format=llm_user) ## Trainual Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Albi](https://www.g2.com/products/albi/reviews) - [Asana](https://www.g2.com/products/asana/reviews) - [Azure](https://www.g2.com/products/hopem-azure/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Basecamp](https://www.g2.com/products/basecamp/reviews) - [ChatGPT](https://www.g2.com/products/chatgpt/reviews) - [Cognito Forms](https://www.g2.com/products/cognito-forms/reviews) - [Dayforce](https://www.g2.com/products/dayforce/reviews) - [Deel HR](https://www.g2.com/products/deel-hr/reviews) - 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Course Builder - Role-Based Templates - Assessments & Quizzes **Knowledge Base** - Q & A - Link Sharing - Searchable **Checklist Options** - Templates - Native Forms - Downloadable Manuals **Course Management** - Gamification - Assessments - Certifications - Manager Portals - Feedback **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Course Delivery** - Learning Paths - Communication & Notifications - Assignment Scheduling **Security** - Verification - Role-Based Permission - Public vs Private **Software Availability** - Integrations - Permissions - Mobile Application - Desktop Application **Platform** - File support - Mobile support - Integration **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Course Management** - Gamification - Varied User Types - Certifications - Industry Compliance **Content** - Trackable Analytics - 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