--- title: Whale Reviews meta\_title: 'Whale Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 202 reviews by the users' company size, role or industry to find out how Whale works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 202 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Training eLearning url: https://www.g2.com/categories/training-elearning --- # Whale Reviews & Product Details Visit Website Turn scattered knowledge into scalable systems with Whale. Whale helps fast-growing teams capture processes, train employees, and answer questions — without the chaos of scattered docs or outdated wikis. What Whale Does: - AI process capture: Turn screen recordings, videos, or existing docs into structured SOPs in minutes - Alice (AI assistant): Employees get instant answers to "how do we do X?" in any language, any channel - Training built-in: Convert SOPs into onboarding flows and quizzes so people actually learn - Mobile-first access: QR codes and mobile app mean SOPs live where the work happens Why Teams Choose Whale: - Cut onboarding time by 50% by connecting training to live processes - Reduce documentation time by 70% with AI-powered capture - Keep knowledge current — not buried in Google Docs nobody reads Who Uses Whale: Operations leaders and HR teams at scaling companies (50-500 employees) who need to onboard faster and standardize without slowing down. * * * Product Website Whale Seller [Whale](https://www.g2.com/sellers/whale) Discussions [Whale Community](https://www.g2.com/products/whale/discuss) Languages Supported German, English, French, Dutch, Spanish Solution Type All-in-One Overview by Bram Billiet (Co-founder of Whale | User & business-focused product creator) Show More ## Pricing Pricing provided by Whale. ### Team $99.00 10 User Per Month [ View More Pricing Information ](https://www.g2.com/products/whale/pricing) ## Whale Integrations (7) What do users say about integrations? Verified by Whale [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Asana ](https://www.g2.com/products/asana/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") BambooHR ](https://www.g2.com/products/bamboohr/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Circle ](https://www.g2.com/products/circle-so-circle/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft SharePoint ](https://www.g2.com/products/microsoft-sharepoint/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Paycor ](https://www.g2.com/products/paycor/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Systemize ](https://www.g2.com/products/systemize/reviews) Show More ![Rachel K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachel K.") RK Rachel K. Communications and Marketing Manager Mid-Market (51-1000 emp.) 8/10/2026 "User-Friendly Yet Aesthetically Challenged" 4/5 What do you like best about Whale? I use Whale as a one-stop shop for providing equal access to information like policies and procedures for all employees. Whale allows us to organize everything efficiently, which is a huge help, especially since we have multiple companies, markets, and brands with some service overlap. Employees can stay organized with Whale. I am starting to use the training flow option more to create trainings for different positions that can be reused without needing the previous time commitment from existing team members. Despite some limitations, I appreciate that Whale is user-friendly and quick to get up and running. The initial setup and prolonged use have been very straightforward and user-friendly. Our employees are used to using Whale and automatically turn to the tool when they have questions. Review collected by and hosted on G2.com. What do you dislike about Whale? When creating cards, I find that the coding limits my ability to freely change fonts and formatting. Copying and pasting into Whale leads to aesthetic inconsistencies. Similar tools allow users to change fonts and font sizes freely, whereas Whale has a set text hierarchy and responds strangely to copying and pasting. This creates inconsistencies across cards, which is a real downside. Review collected by and hosted on G2.com. What problems is Whale solving and how is that benefiting you? I use Whale to give everyone equal access to information, keeping us organized across our multiple companies and markets. I like that the training flow reduces training time for team members. It's user-friendly and quick to start, making it easy for employees to find information. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Small-Business (50 or fewer emp.) 8/10/2026 "Whale Makes SOP Creation Fast and Effortless" 5/5 What do you like best about Whale? It will create the SOP from a screen recording or from phone video. You can also ask it create one from scratch and you can edit it as necessary. It saved me so much time since this is our company's first time doing an SOP. Review collected by and hosted on G2.com. What do you dislike about Whale? Not much at this point. In the beginning I wish there were features that they didn't have. Whale is excellent about feedback from their customers and everything I wished it could do has since been added. Review collected by and hosted on G2.com. What problems is Whale solving and how is that benefiting you? Writing the SOPS and creating the layout Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Small-Business (50 or fewer emp.) 8/10/2026 "Easy to Use, Well-Organized Platform with Great AI Integrations" 5/5 What do you like best about Whale? The overall layout of the program ease of us, AI integrations, App, the overall organization of information, included org chart, how it combines loom and scribe into one platform, integration of QR codes. Review collected by and hosted on G2.com. What do you dislike about Whale? I haven't found anything yet that we do not like about whale. Review collected by and hosted on G2.com. What problems is Whale solving and how is that benefiting you? It is solving our lack of organization and structure for our processes and procedures. We can now have a centralized location to empower our team members to find information that is needed to be successful for both new and current team members. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ketan T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ketan T.") KT Ketan T. Environmental, Health and Safety Manager Mid-Market (51-1000 emp.) 4/20/2026 "Whale Keeps Department Training Organized with Boards, Libraries, and Playbooks" 5/5 What do you like best about Whale? Boards, Libraries and Playbooks help to keep company training in one place for each department, and it lets you generate videos, SOPs, and quizzes for each topic, among other materials. Review collected by and hosted on G2.com. What do you dislike about Whale? So far, there’s nothing I dislike about Whale. I can’t think of any issues or areas that need improvement at the moment, but I’ll definitely share feedback in the future as part of the improvement process. Review collected by and hosted on G2.com. What problems is Whale solving and how is that benefiting you? The product we were using for documents, training, and tracking wasn’t very efficient. Since implementing Whale, everything is now in one place, and it feels much more efficient and well managed. Review collected by and hosted on G2.com. Show More Response from Stijn Smet of Whale [Editedit](https://www.g2.com/survey_responses/whale-review-12655640/official_response/edit) Hey Ketan, This one was a joy to read. Thank you for taking the time to share it. You’ve nailed exactly what we want Whale to be for teams. One place where training actually lives and makes sense. Boards, Libraries, and Playbooks are there to give structure to what is usually scattered across tools, folders, and outdated docs. When each department has its own clear space, everything just clicks faster. Love that you’re using Whale to create not just SOPs, but also videos and quizzes. That combination is powerful. It turns static documentation into real training experiences that people can actually follow, learn from, and retain. That’s where we see teams go from “we have documentation” to “our team actually knows what to do.” And your point about replacing a less efficient system hits home. A lot of teams come to Whale because their knowledge is spread across multiple tools, hard to maintain, and even harder to use. Bringing everything into one place, with structure and consistency, is where the real efficiency gains show up. Faster onboarding, clearer processes, and way less back and forth internally. Also appreciate the note on not having any dislikes so far. We won’t get too comfortable though. We’re constantly improving the product, especially around scaling content, keeping things easy to manage, and making training even more engaging. If you ever want to go deeper, there’s a lot more you can unlock with Whale like: \* Recording processes and turning them into SOPs instantly \* Using AI Assist to speed up and standardize documentation \* Embedding tools and resources directly into your training \* Tracking progress so you know who actually completed what Really glad to hear Whale is making things feel more efficient and well managed on your end. Appreciate you being part of Whale. Stino Current UserValidated ReviewerSource: Organic ![Jennifer H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer H.") JH Jennifer H. WMS System Support Analyst Mid-Market (51-1000 emp.) 8/10/2026 "Whale Makes Creating Clear Documentation Effortless" 5/5 What do you like best about Whale? I really enjoy how easy it is to upload a document into Whale, or even a screen recording, and then create documentation in a clear, easy-to-use way. Review collected by and hosted on G2.com. What do you dislike about Whale? So far, there is nothing that I dislike about Whale. Review collected by and hosted on G2.com. What problems is Whale solving and how is that benefiting you? Creating documentation quickly! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jitender T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jitender T.") JT Jitender T. IT Manager Small-Business (50 or fewer emp.) 4/27/2026 "Effortless SOP Management with Stellar AI Search" 5/5 What do you like best about Whale? I like how Whale makes all the SOPs formalized with standard formatting and serves as a central point for team members to look for SOPs. It's easy to use and search, thanks to its really quick AI mode. The easy login using SSO via Google is great, letting me use one login for all different applications. The AI search mode is helpful for finding any SOP among hundreds of thousands of documents. Also, the support team is really helpful in implementing any suggestions we might have. Review collected by and hosted on G2.com. What do you dislike about Whale? NA Review collected by and hosted on G2.com. What problems is Whale solving and how is that benefiting you? I use Whale to formalize SOPs with standard formatting, making them centralized for team access. Its AI mode is quick and easy to search through numerous documents. Google SSO makes login simple, reducing the need for manual SOP creation. Review collected by and hosted on G2.com. Show More Response from Stijn Smet of Whale [Editedit](https://www.g2.com/survey_responses/whale-review-12692822/official_response/edit) Hey there, “Hundreds of thousands of documents” and still finding what you need in seconds… yeah, that’s exactly the kind of chaos we’re here to clean up 😄 Love that you’re seeing value in the AI search. That’s one of the biggest shifts we’re pushing. SOPs are only useful if people can \*actually find and use them\*. Alice is built to cut through all the noise and just give you the answer, instantly. Also great callout on standardization. Having SOPs is one thing, having them structured, consistent, and easy to follow across teams is a completely different level. That’s where you start seeing real impact in onboarding, quality, and day to day execution. And yes to SSO 🙌 Logging into five different tools just to do your job should not be a thing anymore. The smoother we can make access, the more your team actually uses the content. Really appreciate you mentioning the support team as well. We take that seriously. If you’re building your internal knowledge hub on Whale, you shouldn’t feel like you’re doing it alone. From what you’re describing, you’re already using Whale the way it’s meant to be used: \* Centralized knowledge \* Standardized SOPs \* Fast creation and even faster retrieval \* Low friction access for the team That’s the foundation of a team that scales without things breaking. No dislikes either… we’ll take that, but we won’t get lazy 😉 If you ever want to go even further, there’s still a lot you can unlock with things like recording workflows into SOPs, using AI Assist to speed up creation, or layering in training with quizzes and playbooks. Appreciate you being part of Whale. Stino 😄 Validated ReviewerSource: Organic KS Koos S. Managing director. Small-Business (50 or fewer emp.) 12/20/2021 "Great and fast support from our neighbouring country ;)" 4/5 What do you like best about Whale? The fast response time, the system ease, and the onboarding service. Plus, we like the feeling we always have one person that is right around the corner to help us. Also, the pricing is not too high, which is always a great plus! :) Review collected by and hosted on G2.com. What do you dislike about Whale? I don't have any points of dislike - yet. ;) The Whale plugin could use some overall stability, but we haven't used it that much yet, for my judgment to be fair. Review collected by and hosted on G2.com. What problems is Whale solving and how is that benefiting you? Onboarding of new colleagues Training of colleagues (existing and new) The main goal of the system for us: write procedures to know what everyone is doing and how to do it best. Review collected by and hosted on G2.com. Show More 6/1/2026 Validated ReviewerSource: Organic ![Kevin M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin M.") KM Kevin M. Enterprise (\> 1000 emp.) 5/12/2026 "Simplifies Documentation and Training, Easy to Use" 5/5 What do you like best about Whale? I find Whale easy to use, and I'm excited about its huge potential moving forward. The initial setup seemed quite simple, making it user-friendly from the start. It's effective for searching documented processes and watching monthly meetings, which streamlines information access for employees. Instead of needing to ask several people or managers, having a single resource for documented processes is a significant convenience. After switching from SharePoint, where the interface was challenging to navigate, Whale has been a refreshing change. Review collected by and hosted on G2.com. What do you dislike about Whale? N/A Review collected by and hosted on G2.com. What problems is Whale solving and how is that benefiting you? I use Whale for searching documented processes and watching monthly meetings, so employees can refer to one quick resource instead of asking multiple people, which was challenging with previous systems like SharePoint. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Jessica B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica B.") JB Jessica B. HR Manager Mid-Market (51-1000 emp.) 11/8/2024 "Run don't walk!!" 5/5 What do you like best about Whale? As a Medical Spa that has expanded from five to nine locations over the past two years, with no intention of slowing down, we've found Whale to be incredibly helpful. We have created 490 Standard Operating Procedures via whale, and the majority of our team uses Whale during every single shift. It allows our employees to quickly access the most important information exactly when they need it. They can simply ask Alice, the AI tool, any question, and she responds with answers drawn from our own documents. We've implemented a variety of software solutions, but Whale has easily been the smoothest and most well-supported rollout I've experienced. While many other platforms claim to offer customer support, it often becomes difficult to get real help once the paperwork is signed and payment is made. In contrast, I have a single point of contact at Whale who consistently provides answers faster than I expect. The platform is extremely user-friendly and has truly been a game changer for our company. Review collected by and hosted on G2.com. What do you dislike about Whale? I cannot think of any downsides at this time. Review collected by and hosted on G2.com. What problems is Whale solving and how is that benefiting you? Previously, our main challenge was not being able to tell which document was the latest version. With Whale, we now have a single source of truth, so our team can be confident that they are always accessing the most current information. Review collected by and hosted on G2.com. Show More 12/11/2025 Current UserValidated ReviewerSource: Organic ![Anouk V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anouk V.") AV Anouk V. Mid-Market (51-1000 emp.) 3/18/2026 "Streamlines Documentation with Ease" 5/5 What do you like best about Whale? I use Whale for creating company handbooks, regulations, how-to's, and manuals. I love that it provides a streamlined way of documenting everything on a single platform, which makes it easy and quick to make guides, saving us time. Whale's feature of creating a step-by-step plan with screenshots by just following my screen movements is fantastic. This feature probably saves me an hour of time for each guide. I also found the initial setup of Whale to be super easy. Review collected by and hosted on G2.com. What do you dislike about Whale? Access management could go to a deeper level, for example the lowest level can't be hidden from certain users, so we need to create a new playbook for those hidden manuals. Review collected by and hosted on G2.com. What problems is Whale solving and how is that benefiting you? Whale solves the problem of answering repetitive questions and provides a streamlined platform for documentation. It makes creating guides quick and easy, saving me an hour per guide. Review collected by and hosted on G2.com. Show More Response from Stijn Smet of Whale [Editedit](https://www.g2.com/survey_responses/whale-review-12506648/official_response/edit) This is amazing to read, thank you so much for taking the time to share this 🙌 You’re basically describing exactly what we want Whale to be: one place to document everything, without it turning into a time-consuming project. Hearing that you’re saving up to an hour per guide with the step-by-step recorder… that’s huge. Also love that you called out the ease of setup. Getting started should feel effortless, not like another tool you need training for. On access management, that’s very fair feedback. We know there’s more depth we can unlock there, especially when it comes to structuring visibility without needing workarounds like separate playbooks. This is definitely something we’re continuing to improve. And the fact that Whale is helping reduce repetitive questions? That’s the dream. More time doing actual work, less time answering the same things over and over. Validated ReviewerSource: Organic ## Questions about Whale? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Whale ](https://www.g2.com/products/whale/discussions/new) GU Guest User • Last activity almost 3 years ago What is Whale used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-whale-used-for) GU Guest User How has Whale supported your team’s knowledge sharing, and what features do you find most valuable? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/how-has-whale-supported-your-team-s-knowledge-sharing-and-what-features-do-you-find-most-valuable) [ View all Discussions ](https://www.g2.com/products/whale/discuss) ## Pricing Options Pricing provided by Whale. ### Team $99.00 10 User Per Month ### Scale $299.00 25 User Per Month ### Enterprise Contact Us Per Year [ View More Pricing Information ](https://www.g2.com/products/whale/pricing) Whale Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_51b53ca684b236bc3c48f752ddbf0021/trainual.png "Product Avatar Image") Trainual 4.7/5(1,075) [ Compare Now ](https://www.g2.com/compare/trainual-vs-whale) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3b73013e243ea3ed9f50342fe35512bf/scribe%282%29.png "Product Avatar Image") Scribe 4.8/5(921) [ Compare Now ](https://www.g2.com/compare/scribe-vs-whale) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ca83ecb753a7cc21f8d33facb583bee3/process-street.png "Product Avatar Image") Process Street 4.6/5(463) [ Compare Now ](https://www.g2.com/compare/process-street-vs-whale) ##### ##### Whale Features Platform Customization Internationalization User, Role, and Access Management Training & eLearning Content Storage and Management Task Tracking Activity Feed Task Schedules Comments Checklist Options Templates Native Forms Downloadable Manuals [ View More Features ](https://www.g2.com/products/whale/features) ## Top-Rated Alternatives [ ![Trainual](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Trainual") Trainual 4.7/5(1,075) ](https://www.g2.com/products/trainual/reviews) [ ![Scribe](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scribe") Scribe 4.8/5(921) ](https://www.g2.com/products/scribe/reviews) [ ![Process Street](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Process Street") Process Street 4.6/5(463) ](https://www.g2.com/products/process-street/reviews) [ View All Alternatives ](https://www.g2.com/products/whale/competitors/alternatives) ##### Categories on G2 [Onboarding](https://www.g2.com/categories/onboarding-software)[Training Management Systems](https://www.g2.com/categories/training-management-systems)[Standard Operating Procedures](https://www.g2.com/categories/standard-operating-procedures) ##### Explore More [Brandwatch Consumer Intelligence vs Sprout Social for a marketing team that needs solid listening and competitor tracking without paying for features they will never use?](https://www.g2.com/discussions/brandwatch-consumer-intelligence-vs-sprout-social-for-a-marketing-team-that-needs-solid-listening-and-competitor-tracking-without-paying-for-features-they-will-never-use)[What are the most popular RPA solutions for retail businesses?](https://www.g2.com/discussions/what-are-the-most-popular-rpa-solutions-for-retail-businesses)[Blender vs KeyShot vs Cinema 4D for product visualization: which makes the most sense for a small studio?](https://www.g2.com/discussions/blender-vs-keyshot-vs-cinema-4d-for-product-visualization-which-makes-the-most-sense-for-a-small-studio) [What are the best C/C++ integrated development environments (IDEs) for teams wanting all development tools in one integrated place?](https://www.g2.com/discussions/what-are-the-best-c-c-integrated-development-environments-ides-for-teams-wanting-all-development-tools-in-one-integrated-place)[Most user-friendly CRM for sales teams](https://www.g2.com/discussions/crm-most-user-friendly-crm-for-sales-teams)[Pros and Cons Details](https://www.g2.com/products/whale/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)