Cognito Forms Reviews & Product Details

Cognito Forms is a powerful form builder that enables users to create, manage, and automate their data collection process. Start with simple drag-and-drop form fields and build your form in minutes – no coding experience is needed. Get started faster with customizable industry-specific templates. Take it further with robust features that work seamlessly on every form and create complex and connected forms. Power your complex business processes with Workflow Automation. Whether there are one or one thousand incoming form entries, acting on the data is vital to business function. Set up conditional logic rules to automate and document approvals, signatures, payments, and other repetitive tasks requiring user input in your workflow. Bring both internal and external User Roles involved in your process at the exact time they are needed. Display only the necessary data for users to perform an action and move the entry to the next Status. Email notifications and generated documents route vital information to your customers and teams. In-app Workflow Tasks are automatically assigned to specific Users or Roles to request signatures, approvals, or other actions on the entry. Take control of your data without waiting for the budget allocation, developers’ time, or IT to create a custom solution. Collect accurate and actionable data every time. Anyone can build complex forms with our intuitive interface. For additional help, there are step-by-step support guides and online support. Our customer success team is highly responsive and provides skilled and helpful assistance for all tickets. Create the flow of information you need with features like powerful calculations, conditional logic, repeating sections, lookup fields, and integrations. Ensure branding continuity with custom form themes. Trust that your data is secure with data encryption, single sign-on, and two-factor authentication. Make your forms GDPR, HIPAA, and CCPA compliant. Provide clients, partners, and members with a secure, self-service Client Portal that allows them to submit forms, view their previous submissions, and track progress. Allow them to access, complete, and manage forms and related tasks in a centralized, branded hub. Whether you're managing client submissions, approvals, or internal reviews, the Client Portal provides a personalized experience, streamlines interactions, and keeps everyone on the same page. Overall, Cognito Forms delivers a powerful yet approachable solution for anyone looking to streamline data collection and automate workflows. Its advanced features, user-friendly design, and flexible pricing make it a valuable tool for businesses, teams, and solo entrepreneurs.

Product Website

Seller

Cognito, LLC

Discussions

Cognito Forms Community

Languages Supported

English

Overview by

Jennifer Dellacroce

Pricing

Pricing provided by Cognito Forms.

Pro

$19.00

Per Month

View More Pricing Information

Cognito Forms Integrations

(1)

Verified by Cognito Forms

Cognito Forms Media

Cognito Forms Demo - Easily build powerful forms

Sign up for a free account or free premium trial. Browse the template gallery for inspiration. Search support content for easy-to-understand instruction and tutorials. Or, jump right in and start building.

Cognito Forms Demo - Cognito Forms Builder

Use our drag-and-drop form builder, visual conditional logic, and intuitive expressions to create your own online forms. It's powerful enough for developers yet simple enough for anyone.

Cognito Forms Demo - Cognito Forms Workflow

Build flexible, efficient workflows that help you engage the right people at the right time with role-based email links.

Cognito Forms Demo - Manage form entries

Cognito Forms allows you to easily sort, filter, and organize your form submissions to build complex business workflows.

Cognito Forms Demo - Cognito Forms Style and Share your Form

From the Publish page of your form builder, you can customize the styling of your form and then share it with the world.

Cognito Forms Demo - Cognito Forms Calculations

Use our intuitive expressions to perform an number of calculations directly in your forms. Accelerate your data collection and processing by getting the form to do the work for you.

Cognito Forms Reviews (88)

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Tony E.

IT Administrator & Operations Coordinator

Information Technology and Services

Enterprise (> 1000 emp.)

11/26/2025

"Intuitive, Powerful, and Essential for Effortless Form Building"

5/5

What do you like best about Cognito Forms?

What I like best about Cognito Forms is how intuitive and powerful it is. I use it daily, and it has completely streamlined the way I create and manage forms. I love that I can build anything from a simple contact form to a complex multi-step application without needing any coding skills. The ability to add conditional logic, perform calculations, and integrate with other platforms or custom APIs that makes it incredibly versatile for automating workflows.

What really stands out is the balance between simplicity and advanced functionality. It’s rare to find a tool that’s this easy to use yet offers so much depth. The pricing is fair, and the value for what you get is excellent. Cognito Forms has become an essential part of my workflow because it saves time, reduces errors, and provides a professional experience for anyone filling out my forms.

Overall, I highly recommend Cognito Forms to anyone looking for a reliable, flexible, and user-friendly form-building solution. Review collected by and hosted on G2.com.

What do you dislike about Cognito Forms?

Limited design customisation compared to some competitors Review collected by and hosted on G2.com.

What problems is Cognito Forms solving and how is that benefiting you?

Cognito Forms addresses several important challenges for me. It removes the hassle of manual data entry and eliminates the reliance on paper-based processes. By allowing me to collect information digitally, it not only saves time but also helps minimize errors. Additionally, the platform enables me to automate workflows using features like conditional logic, calculations, and API integrations. As a result, I no longer need to spend hours transferring data between systems, since the process is handled automatically. Review collected by and hosted on G2.com.

Response from Amy Jussel of Cognito Forms

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Thanks for the great review! We’re glad to hear Cognito Forms has made form building and workflow automation easier and more efficient for you, from simple forms to complex applications—without needing to code.

We also appreciate your feedback on design customization. It’s helpful input as we continue to improve the platform.

Thanks again for the recommendation and for making Cognito Forms part of your daily workflow!

Bracy C.

DC Administrator

Manufacturing

Mid-Market (51-1000 emp.)

12/29/2025

"Effortless Implementation and User-Friendly Experience"

5/5

What do you like best about Cognito Forms?

Easy to implement and easy to use, with quick changes and it's accessible. Review collected by and hosted on G2.com.

What do you dislike about Cognito Forms?

So far there's nothing I don't like about them. Review collected by and hosted on G2.com.

Roberto M.

MDR L1

Small-Business (50 or fewer emp.)

11/21/2025

"Creating Forms Has Never Been So Easy and Intuitive"

5/5

What do you like best about Cognito Forms?

I like how easy it is to create forms and the way I can integrate them directly into my web pages. Review collected by and hosted on G2.com.

What do you dislike about Cognito Forms?

that the forms need a bit more customization Review collected by and hosted on G2.com.

Response from Amy Jussel of Cognito Forms

edit

Thanks for the review! We’re glad to hear how easy and intuitive form creation and website integration have been for you, especially without needing to write code. We also appreciate your feedback on customization—it’s helpful as we continue to improve Cognito Forms.

Kat H.

Patient Coordinator

Consumer Services

Mid-Market (51-1000 emp.)

11/24/2025

"Effortless Navigation and User-Friendly Design"

5/5

What do you like best about Cognito Forms?

Its easily to navigate and understand. Its nice to have all referrals in one place. Review collected by and hosted on G2.com.

What do you dislike about Cognito Forms?

No comment, no complaints. Theres nothing worth mentioning. Review collected by and hosted on G2.com.

Response from Amy Jussel of Cognito Forms

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Thanks for the review! We’re happy to hear you find Cognito Forms easy to navigate and that having all your referrals and inquiries in one place is helpful for your team. We appreciate you taking the time to share your experience!

Jessica V.

Student Account Manager

Small-Business (50 or fewer emp.)

9/30/2025

"Helpful and easy to create forms"

5/5

What do you like best about Cognito Forms?

I like that it is easy to create forms and that there is a workflow option if it needs to go to multiple people for approval Review collected by and hosted on G2.com.

What do you dislike about Cognito Forms?

Nothing at this time. I like it just fine. Review collected by and hosted on G2.com.

Response from Amy Jussel of Cognito Forms

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Thanks for the review! We’re glad you’re finding it easy to create forms and that workflows are helping with multi-step approvals. It’s great to hear Cognito Forms is supporting important processes at your college—thanks for sharing your experience!

Abdul G.

Accounts Payable Manager

Small-Business (50 or fewer emp.)

8/5/2025

"Productive tool, but need leave since we are using Adobe"

4/5

What do you like best about Cognito Forms?

Easy to create any forms in Cognito and just "drag and drop". Review collected by and hosted on G2.com.

What do you dislike about Cognito Forms?

I don't anything I dislike with Cognito. If they can give an option to take printable forms, could be helpful. Review collected by and hosted on G2.com.

Felix F.

Manager

Construction

Mid-Market (51-1000 emp.)

5/20/2025

"Very easy to use and easy to implement"

5/5

What do you like best about Cognito Forms?

Setting up forms and creating them is very easy. Different features that I find every time. Review collected by and hosted on G2.com.

What do you dislike about Cognito Forms?

The spacing of the fields when you print can be bad. I wish you could format the printing. Review collected by and hosted on G2.com.

Response from Amy Jussel of Cognito Forms

edit

Thank you for your review, Felix! Glad to hear you are enjoying Cognito Forms.

We generally do not recommend printing directly from entries. If it's something you frequently do, you can create a custom document to format it to print exactly how you want. The document will be generated with entry data and emailed after a form has been submitted.

If we can assist you further, please email us at support@cognitoforms.com.

See how Cognito Forms improved

Pranav J.

Market Research Intern

Small-Business (50 or fewer emp.)

8/23/2024

"Helpful in survey for research paper"

4.5/5

What do you like best about Cognito Forms?

Easy user interface, great feature&support Review collected by and hosted on G2.com.

What do you dislike about Cognito Forms?

the font and the table options can be worked Review collected by and hosted on G2.com.

Russell B.

CEO

Small-Business (50 or fewer emp.)

12/21/2023

"Easy to use but powerful form creation"

3.5/5

What do you like best about Cognito Forms?

Easy to create a responsive form using conditional logic, answer piping, and automation with stripe/zapier. Easy to share templates between accounts. Easy to embed forms into a website. Review collected by and hosted on G2.com.

What do you dislike about Cognito Forms?

Can't change name of firm without breaking every existing form link.

Changing a form also changes every previously submitted copy so there is no permanence.

Formatting is unattractive and wastes space when exporting a copy to PDF.

The syntax for their calculation formulas is nearly incomprehensible if you want to do anything beyond basic math.

No way to monetize templates. Review collected by and hosted on G2.com.

What problems is Cognito Forms solving and how is that benefiting you?

I was looking for a way to securely and easily collect information from my clients that was relatively convenient for them. Cognito Forms allows me to do this while shaping the client experience and making sure that clients are not asked more questions than are necessary. With Zapier, I am able to take the information from Cognito Forms and perform numerous automations with it. Review collected by and hosted on G2.com.

Stef B.

Sole Proprietor

Real Estate

Small-Business (50 or fewer emp.)

2/6/2024

"Design complex workflows with drag/drop simplicity."

4/5

What do you like best about Cognito Forms?

Forms are the front door to my company. I tend to use multpile companies to take advantage of all their strengths. Cognito started as our basic intake forms but over time, thanks to the option ecommerce, our cofnito forms became the events ticketing and deposit workflow. The design was simple. Ecommerce elevated our existing form to close the sale faster. Previoulsy, we were using a CRM called Streak and an automation tool called Zapier for our Cognito workflows. These ran smooth as silk. Zapier allowed us to use URI's to fill in the same form for multiple cases versus having multiple forms. It ade our internal and external processes efficient and simple for anyone to understand.

Data colletion was shared to Streak and Google Docs ( merge) via Zapier. You can also use the storage options on the Cognito platform. If you have heavy traffic, it's best to back it up to Good Sheets or Grist.

Designing your forms does take a bit of planning. Especially if you are using calculations, exporting to PDF ( yes, it does that!) making merge docs in the form, and even updating other forms. The tech support FAQ's are well written. I found more than I expected and great examples that I could copy and customise. For speacial requests, I found the support team to be creative and open to suggestions for added features.

Non techies, this is for you. Small bsuiness needs automation to keep costs down. Cognito is a great choice to start on workflows for your company. The tiered pricing will let you grow into your needs without breaking the bank. Review collected by and hosted on G2.com.

What do you dislike about Cognito Forms?

I would like more options for the look and feel. Embedding into Wordpress or any HTML website is an option. With some CSS you can get a more custom feel to your forms. Review collected by and hosted on G2.com.