Trainual Reviews & Product Details

Trainual turns documentation into execution — and chaos into confidence. Trainual is an AI-powered training, learning, and knowledge management platform built for teams that need clarity, consistency, and accountability. Think of it as your all-in-one knowledge base meets modern LMS — where every how-to, role, process, and policy lives in one central place. No more disconnected teams or scattered docs. With Trainual, your SOPs, training content, and company knowledge are centralized, searchable, and assignable — so the what, how, and who stays crystal clear. Whether you're training new hires, upskilling your team, or handing off responsibilities, Trainual ensures everyone knows how to do things the right way — right when they need to. Start by documenting how work gets done. Create step-by-step guides and process documentation in minutes with AI-powered tools that help you move fast and stay consistent. Then, turn that into role-based training paths tailored to each job function. From operations and orientation to policies and procedures and even compliance, Trainual aligns your team and makes your systems scalable. Assign individual and role-based responsibilities, track training progress, and automate accountability. And with AI-powered search, smart suggestions, and a connected knowledge base, answers are always easy to find — and even easier to follow. The result? Faster training. Clearer expectations. Aligned, happy teams.

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Trainual

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Product Description

Train employees, contractors, salespeople, interns, vendors, and customers with one simple system.

Overview by

Jonathan Ronzio

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

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Trainual Integrations

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Verified by Trainual

Trainual Media

Trainual Demo - Stay on top of training in one, easy-to-access spot

The Home page is your snapshot of everything you need to do (and know!) in Trainual. From here, you can view progress at a glance, reference assignments you’ve completed, and jump right into training to-dos. Plus, quickly access training and team insights.

Trainual Demo - One organized spot for all your processes, policies, and people

Trainual is more than an onboarding and training tool. It’s an interactive wiki for your business. Once your team starts documenting what they do, you’re on your way to building a turnkey operations manual and playbook for every role in your business.

Trainual Demo - Easy step-by-step training with videos, GIFs, and 700+ content integrations

Do you people prefer to watch videos instead of reading an employee manual? Probably. Do people love GIFs? Yup. Trainual makes training easy and fun! Embed videos, GIFs, and images, slides, etc. right into your step-by-step training modules whenever you want to make it easier or more fun to expla...

Trainual Demo - Easily start with 300+ Templates

Get a head start on documentation with our pre-built library Templates. Simply add any template to your account and customize it to fit your unique business. We have templates for HR, Marketing, Sales, specific tools like Slack and Zoom, and so many more.

Trainual Demo - Assign roles and responsibilities to team members and groups

Use the role chart to map out your current (and future) reporting structure by role. Plus, get a snapshot of where employees should — and shouldn’t — spend their time with the Delegation Planner. Who's accountable for what has never been more clear.

Trainual Demo - Keep tabs on training and onboarding with people and subject reports

See snapshots of team-wide and individual training progress, plus the team’s overall completion for each training. Giving you a quick glance at what’s overdue, what’s been e-signed, test results, and more! (Google Docs can’t do that.)

Meet Trainual. The easiest way to train and grow your team - all in one place.

Get to Know Trainual: Explore Key Features and How it Works

Instead of scattered Google Docs, forgotten emails, and tired printed paper manuals that no one reads, make a Trainual. All your processes, policies, and procedures in one place—searchable, teachable, trackable, scalable.

Meet: the Trainual Delegation Planner. Helping you determine where employees should — and shouldn’t — spend their time. So you can build a more engaged and productive team, optimize resource allocation, streamline operations, and more!

Official Downloads

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150+ Topics to Document in Your Business (Checklist)

Interactive Demo

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Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

8/7/2025

"Trainual makes documenting easy"

4.5/5

What do you like best about Trainual?

The training videos are amazing and show by example what you should be doing with your own training and documentation to encourage widespread adoption. They show you how to chunk out material, add memes and images for humor and clarification, and they build quizzes for you. We had a hodge-podge of documentation scattered across Google and Microsoft documents, in various drives, or just living on people's computers. Trainual helped us bring them all together and makes it easy to view completion rates for team members training on the documentation. Review collected by and hosted on G2.com.

What do you dislike about Trainual?

There really are very few downsides. Even moving existing materials into Trainual is easy and doesn't require much reformatting. To make documents truly engaging with images, graphics, call outs, etc does take time, but much of that is optional. Review collected by and hosted on G2.com.

Response from Ben Lofrumento of Trainual

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Wow, this is such a solid breakdown — thank you for taking the time!

We love that the training videos helped guide your team’s setup and bring some fun and clarity to the process (memes ftw). And bringing all that scattered documentation into one place? Major win.

Totally fair that adding visuals takes a bit of time — but glad it’s mostly optional and worth it in the end. Appreciate you sharing your experience! 💜

Micheal T.

Operations Manager

Mid-Market (51-1000 emp.)

2/6/2025

"Great resource to house SOP's and for New Hire training"

4/5

What do you like best about Trainual?

Everything is housed in one spot. There are lots of suggestions for templates. Good support Review collected by and hosted on G2.com.

What do you dislike about Trainual?

I don't like when it was switched to groups. Employees that log in just see a bunch of processes and there is no real order or organization so it makes it hard to find what they are looking for. Review collected by and hosted on G2.com.

Response from Ben Lofrumento of Trainual

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Hey, Micheal!

Thanks for sharing your thoughts! We’re glad to hear that you love having everything in one spot and find the template suggestions and support helpful — that’s what we aim for! 🙌

We understand your frustration about the switch to groups. A clear structure is crucial for easy navigation, and we appreciate your feedback. We’re looking into ways to improve, and we appreciate your transparency with your experience.

Thanks again for your insights!

Humar R.

Shipping Specialist

Small-Business (50 or fewer emp.)

10/20/2025

"Easy, Organized, and Seamless Step-by-Step Experience"

5/5

What do you like best about Trainual?

The process is straightforward and well-organized, with each step clearly laid out before moving on to the next. Review collected by and hosted on G2.com.

What do you dislike about Trainual?

So far, I haven't come across anything about Trainual that I dislike. Review collected by and hosted on G2.com.

Response from Rachel Astori of Trainual

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Thanks for the kind words! We’re so glad the step-by-step clarity is making your experience smooth and stress-free 🙌 If anything ever does come up, our team’s always here to help — but we love hearing it’s been all good so far!

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

8/7/2025

"Huge fan of Trainual"

5/5

What do you like best about Trainual?

I love the ability to create tests and use AI to generate the questions. I've been using Trainual for over 5 years and use it to store all our training documentation. I like the ability to create "groups" to lump several different topics together. Review collected by and hosted on G2.com.

What do you dislike about Trainual?

Sometimes it feels like data is buried within subject > topic > steps and it's hard to remember where to find things. We have a TON of data stored in trainual so it feels like "where did I put that?" We utilize the search bar for key words a lot. Review collected by and hosted on G2.com.

Response from Ben Lofrumento of Trainual

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Huge thanks for sticking with us for over 5 years 🙌 That’s incredible! Love hearing how you’re using AI to build tests, group topics, and keep all your training docs in one place.

Totally get the “where did I put that?” moment — especially with a ton of content. Glad the search bar helps, and we’re always working on ways to make finding things even easier. 💜

Allison W.

Implementation / IT

Mid-Market (51-1000 emp.)

7/28/2025

"User Friendly and Easy Accountability"

5/5

What do you like best about Trainual?

Versatile access from laptop, tablet or phone. Easy to navigate for users. Review collected by and hosted on G2.com.

What do you dislike about Trainual?

Some navigation is a little clunky, would be nice if there were menus to access other pages more easily. Formatting tools are sometimes glitchy. Review collected by and hosted on G2.com.

What problems is Trainual solving and how is that benefiting you?

We still roll out most new initiatives and training in person, but having Trainual for those topics at the time of roll out helps act as a backstop for people who need repeated information or need a refresher down the road.

Staff repeatedly state how nice it is to have a video they can watch, rewind and pause for some more technical aspects. Review collected by and hosted on G2.com.

Response from Rachel Astori of Trainual

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Allison, thank you so much for the glowing review! Hearing Trainual’s become that go-to backup for your team is what we live for! Glad the videos are helping with those trickier topics, and we appreciate the heads-up on navigation and formatting as we’re always looking for ways to smooth things out.

Alexander F.

Corporate Systems Trainer

Mid-Market (51-1000 emp.)

5/15/2025

"Everything in one place"

5/5

What do you like best about Trainual?

I love the AI feature that when you ask a question it pulls any information you have in trainual. I love how I can link specific content to the tools and software we use. I overall like the features that they have come out with so far, quizzes, flow charts. It is user friendly, and has an app you can do training on the go. Review collected by and hosted on G2.com.

What do you dislike about Trainual?

Importing documents, require formatting. Somethings are harder to get on than others. Review collected by and hosted on G2.com.

Response from Rachel Astori of Trainual

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Thanks so much for the thoughtful review! We love hearing that you're enjoying the AI search, quizzes, flowcharts, and the flexibility to link content to your tools and even train on the go. That’s exactly what we built Trainual for! 🙌

Appreciate the note on importing and formatting, we know it can be a bit finicky, and we're always working to make that smoother. And yes, gamification is definitely something we've been noodling on, so stay tuned!

Thanks for being part of the Trainual journey!

Emir I.

Dispatch Operations & Quality Manager

Small-Business (50 or fewer emp.)

5/13/2025

"Essential for Training Consistency and Scaling Operations"

5/5

What do you like best about Trainual?

Trainual is incredibly easy to use and has helped standardize our onboarding and training processes across departments. The ability to create structured, step-by-step SOPs and assign them to teams ensures nothing falls through the cracks. I especially appreciate the tracking features that let us verify training completion and compliance. Review collected by and hosted on G2.com.

What do you dislike about Trainual?

There’s a bit of a learning curve when setting up the initial structure, and customizing the interface to match our branding is somewhat limited. I'd also love to see more advanced reporting options and deeper integrations with other platforms we use. Review collected by and hosted on G2.com.

What problems is Trainual solving and how is that benefiting you?

Trainual has helped us eliminate inconsistencies in training and ensure every new employee receives the same, up-to-date onboarding. It’s especially beneficial in our fast-paced environment, where documenting and updating SOPs is crucial. We've also improved accountability, as team members can’t skip steps without it being tracked. Review collected by and hosted on G2.com.

Response from Rachel Astori of Trainual

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Thanks so much for the great review! We love hearing how Trainual is helping you create consistency, improve accountability, and keep onboarding smooth across the board, music to our ears! 🎶

Totally hear you on the initial setup and branding limitations. We're always working on ways to make customization and reporting even better, so feedback like yours is super helpful.

Appreciate you being part of the Trainual fam and here’s to scaling smarter! 🚀

Verified User in Construction

Mid-Market (51-1000 emp.)

10/29/2025

"Effortless Training Tracking and Certification with Trainual"

5/5

What do you like best about Trainual?

Trainual makes it easy to see if people have completed the training we've assigned them. It's also very helpful that it can auto generate a certificate once someone has completed their training. Review collected by and hosted on G2.com.

What do you dislike about Trainual?

It's not very easy to export information into a spreadsheet. Review collected by and hosted on G2.com.

Response from Rachel Astori of Trainual

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Thanks so much for sharing! We’re happy to hear Trainual’s helping your team stay on top of training and certifications — especially with everyone spread out. Great callout on exporting data — that’s an area we’re looking to make more flexible and user-friendly. Stay tuned for some exciting new updates coming soon. Appreciate the feedback!

Ashley P.

Administrative Assistant

Small-Business (50 or fewer emp.)

5/12/2025

"Easiest Way To Onboard and Train"

4.5/5

What do you like best about Trainual?

I think the design of Trainual makes it incredibly user friendly at all levels. I also appreciate the integrations with Loom for video recording, as well as the easy ability to link other content. Their support staff and continued learning also has been a huge help and makes me believe we could stick with them for a long time. Review collected by and hosted on G2.com.

What do you dislike about Trainual?

There's very little I don't like about Trainual. They are extremely receptive to feedback and are constantly finding new ways to improve. Review collected by and hosted on G2.com.

Response from Ben Lofrumento of Trainual

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Hey Ashley — this review totally made our day. Thank you!

Love that Trainual’s been a smooth ride for your team — and even more so that it’s helped make onboarding and cross-training fun (music to our ears 🎶). Also, big cheers for the support shoutout — they’ll be stoked to hear it!

And quick heads up: you can actually upload videos directly to Trainual now — no need to go through Loom or YouTube if you don’t want to. Just drag, drop, and done.

Appreciate you sharing your experience — we’re lucky to be part of your team’s growth journey 🙌

See how Trainual improved

Daniela V.

Senior Coordinator

Small-Business (50 or fewer emp.)

5/22/2025

"Amazing cheatsheet for processes!"

5/5

What do you like best about Trainual?

The ease with which you can search for the processes and also edit them on the go. I can include videos and pictures and make everything super digestible for those who are reading the instructions I am giving.

Also, once everyone got the gist of how it worked it was easy to implement it in our daily tasks as for some processes we need to consult the information we stored on a daily making it one of the most frequently used tools we have at our disposal. Review collected by and hosted on G2.com.

What do you dislike about Trainual?

Until now I am pretty happy with the tool. Review collected by and hosted on G2.com.

Response from Rachel Astori of Trainual

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Love hearing that Trainual has become your team’s go-to cheatsheet! Making processes easy to find, follow, and update is exactly what we’re here for. Thanks for making it part of your daily workflow—we're glad it's clicking!