--- title: Trainual Reviews meta_title: 'Trainual Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1072 reviews by the users' company size, role or industry to find out how Trainual works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 1072 scale: '5' date_modified: '2026-07-25' parent_category: name: Training eLearning url: https://www.g2.com/categories/training-elearning --- # Trainual Reviews **Vendor:** Trainual **Category:** [Training Management Software](https://www.g2.com/categories/training-management-systems) **Average Rating:** 4.7/5.0 **Total Reviews:** 1,072 ## About Trainual Trainual is the training, learning, and knowledge management platform that connects your entire company to how work actually gets done. Every role. Every process. Every policy. All in one place β€” searchable, assignable, and built to keep every team member aligned and accountable from day one to one thousand. As companies grow more complex, consistency becomes harder to maintain. The way things get done varies by manager, standards slip across locations, and getting new teammates up to speed takes longer than it should. Trainual fixes that by giving your company one central system β€” where everything your team needs to know is documented, organized by role, and delivered to the right person at the right time. Trainual is the go-to platform for teams across various industries including business services, real estate, construction, healthcare, technology, marketing, legal and cleaning. Build role-based training paths that get every new teammate up to speed the same way, every time. Standardize how work gets done across departments, locations, and roles β€” then track it to make sure it's actually happening. And when something changes, update it once and it's live everywhere. The built-in AI assistant knows everything your company knows β€” so instead of pinging a manager or digging through a shared drive, your team gets instant, accurate answers the moment they need them. Think of it as your smartest teammate, always on, always right. Assign responsibilities. Track progress. Automate accountability. No micromanaging required. The result? Faster ramp times. Consistent execution. Higher-performing people. ## Trainual Pros & Cons **What users like:** - Users find Trainual to be **incredibly easy to use** , streamlining training and improving onboarding processes effectively. (166 reviews) - Users appreciate the **user-friendly design** of Trainual, facilitating easy training management and process updates. (84 reviews) - Users value the **clarity and ease of Trainual's training system** , ensuring effective onboarding and compliance across teams. (81 reviews) - Users appreciate the **intuitive and user-friendly features** of Trainual, enhancing training with multimedia and easy updates. (67 reviews) - Users find Trainual's **intuitive interface** simplifies onboarding and training, enhancing team efficiency and consistency. (63 reviews) - Users find the **organizational structure helpful** for managing content and ensuring team alignment effortlessly. (57 reviews) - Course Creation (54 reviews) - Easy Setup (53 reviews) - Onboarding (52 reviews) - Organization (50 reviews) **What users dislike:** - Users express frustration over **limited features** , wishing for more customization and flexibility in Trainual's platform. (41 reviews) - Users express concerns over **missing features** and limited customizations, impacting their overall experience with Trainual. (41 reviews) - Users find the **limited customization** options frustrating, impacting efficiency and the overall user experience with Trainual. (35 reviews) - Users face **organizational difficulties** with Trainual, struggling to manage course assignment and hierarchy effectively. (25 reviews) - Users find **poor navigation** within Trainual challenging, leading to confusion and difficulty in locating information efficiently. (24 reviews) - Confusion (22 reviews) - Users struggle with the **learning curve** of Trainual, finding it initially complicated and time-consuming to master. (21 reviews) - Limited Capabilities (21 reviews) - Not User-Friendly (21 reviews) - Formatting Issues (18 reviews) ## Trainual Reviews ### 1. Making your onboardings stand out with Trainual **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Trainual?** The think I like most about Trainual is how easy it is to navigate. Both the user experience as well as the creator perspective are very comfortable and easy to navigate. **What do you dislike about Trainual?** I wish there were more option to implement test and proof of knowledge. **What problems is Trainual solving and how is that benefiting you?** Trainual helps us to automate onboarding processes. It helps us to get our employees started by providing information about systems and tools we use. **Official Response from Mallory Glessner:** > It's awesome to hear that you're finding Trainual easy to navigate from both the user and creator perspectives. We've worked hard to create a seamless experience, and it's great to know that it's making your life easier. We hear you on wanting more options for implementing tests and proof of knowledge. It's a valuable suggestion, and we're always looking for ways to help our users ensure that their teams are retaining the information they need. We'll definitely keep this in mind as we continue to enhance Trainual's test features. Thank you for taking the time to share your thoughts with us. We're stoked to have you as part of the Trainual community! ### 2. The best way to train your employees! **Rating:** 5.0/5.0 stars **Reviewed by:** Julie L. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2024 **What do you like best about Trainual?** Trainual has made onboarding our new employees a breeze! We have uploaded all our policies and procedures and can easily track what has been completed. We also added quizes as well to test! Policies are also super easy to update! Customer service has been wonderful as well anytime we have a question. Overall a great timesaving addition to our company procedures! **What do you dislike about Trainual?** No dislikes for us! We have found it easy to use! **What problems is Trainual solving and how is that benefiting you?** Trainual is solving how we track what SOP's our employees have read **Official Response from Mallory Glessner:** > Hi Julie! This is so rad to hear. We're honored to play a part in your new hire's onboarding experience and to put some time back in your day. Way to go on using reporting and knowledge checkpoints! *fistbump* More coming soon there, so keep your eye out! πŸ‘€ Thanks so much for this thoughtful review. ### 3. The staff have loved it and are using it. The platform is fun and easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Debbie T. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Trainual?** The ease of use, it is fun and can hold a lot of important trainings for staff. **What do you dislike about Trainual?** The reminders. You can set them for once per week but it reminds people on weekends when they dont work **What problems is Trainual solving and how is that benefiting you?** We are looking to have a platform that will track completion of onboarding training and policy changes. It works great for those items. **Official Response from Mallory Glessner:** > Thanks for sharing, Debbie! Love hearing when Trainual not only makes training easier but also more FUN. Heck yeah! Noted on the reminder timing. We shot that over to our team. Thanks again for a five-star review! ### 4. Trainual review **Rating:** 4.0/5.0 stars **Reviewed by:** Michael M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2024 **What do you like best about Trainual?** I am a new user of Trainual and I really like the fact that it is extremely User friendly and that is very logical. **What do you dislike about Trainual?** I have not encountered any negative aspects on Trainual at this time. **What problems is Trainual solving and how is that benefiting you?** Trainual is helping us establish a user friendly onboarding method that can be used by more than one person. **Official Response from Mallory Glessner:** > Short and sweet - glad to have you Michael! More to come. :) ### 5. Strong System for Training Team Members **Rating:** 5.0/5.0 stars **Reviewed by:** Hayden E. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Trainual?** Trainual is great for training new Team Members after hiring! We use Trainual to onboard and train them on the various aspects of our business. It took some work to add all our SOPs to the database, but with that in our rearview mirror, it's been smooth sailing. Trainual is also useful for documenting infrequent processes, such as how to assemble our Christmas decorations each holiday season. Their customer support is pretty solid. I've brought a few requests their way, and they usually have them solved within a couple days. Trainual is an integral part of our business, and we use it daily to document procedures and keep our team fully trained. **What do you dislike about Trainual?** Trainual is very helpful, and most bugs we find are quickly resolved. That being said, the mobile app does not support editing of content - it only allows you to view it. It's a fine tool for training, but requires any editing to be done from a desktop environment. Since Trainual is always improving itself, bugs do occur. However, they're typically good about fixing them in a timely manner. **What problems is Trainual solving and how is that benefiting you?** A lot of our training was built upon paper SOPs that were not effectively updated. Different documents were stored in different locations. We relied heavily upon trainers to train new team members, costing lots of labor and lowering productivity. Trainual has significantly reduced the time needed to onboard new Team Members. It also has compiled our knowledge into one database; no more "his way" or "her way," but instead we have the ONE way we do things. **Official Response from Mallory Glessner:** > Hey Hayden! We're pumped Trainual has been so helpful for onboarding new team members and documenting those key processes. We know getting content built can be work up front, so major props for pushing through that initial ramp-up! Glad to hear it’s been smooth sailing since. And thanks for the kudos on our support team - we strive to be rockstars for customers like you. Appreciate you calling out the mobile app limitations and bugs that can pop up (& thanks for the kudos too). We hear you and will continue to improve that experience. Thanks so much for taking the time to leave such thoughtful feedback. We appreciate you! ### 6. One of My Favorite Solutions, Ever! **Rating:** 5.0/5.0 stars **Reviewed by:** Brenda T. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Trainual?** Managing a team that is responsible for hundreds upon hundreds (maybe even thousands) of tasks and responsibilities can be challenging, but Trainual makes it so simple and easy. The look and feel also makes it easy to look at and fun. This system allows me to ensure my team is on the same page, it improves time to productivity for new hires with documented SOPs, it allows me to send easy updates/changes, and keeps my work life beyond organized. I am forever grateful for this solution! This is a tool that we use on a daily basis and one that has kept my team organized and happier! They are better equipped and supported to do their best work. **What do you dislike about Trainual?** There is no downside from my experience. Honestly! **What problems is Trainual solving and how is that benefiting you?** Documented SOPs to ensure my team has the same access to the same information. This increases time to productivity. This helps my staff also feel more confident in the work that they do. **Official Response from Mallory Glessner:** > Hey Brenda! We are OVER THE MOON reading your amazing review! Seriously, you made our day. Hearing Trainual has been a game-changer for managing your team's responsibilities means everything. And that it's helped with onboarding, keeping folks aligned, staying organized - that's exactly what we strive for! For real, customers like you inspire us daily and keep us focused on making Trainual the best it can be. From the bottom of our hearts, thank you for taking the time to leave such thoughtful and uplifting feedback. You rock! ### 7. Incredibly User Friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2023 **What do you like best about Trainual?** The user experience is super user friendly and easy to understand. It is particularly helpful for onboarding new staff members and providing them with an easy place to refer back to subjects when learning company procedures. Existing staff also use it almost daily to double check subjects they need a refresher on. The team at Trainual are very supportive if you have any queries. I've attended webinars hosted by the team and they were both engaging and helpful. **What do you dislike about Trainual?** The only negative thing I can think of is that sometimes the search feature can be a little unreliable when you're looking for something specific. **What problems is Trainual solving and how is that benefiting you?** Trainual provides us with a space to document all of our business processes in an easy to use portal. It gives us real time feedback on our staff training whilst also providing that staff with a place to revisit anything they are unsure of at anytime. **Official Response from Mallory Glessner:** > Hey there! Pumped to read your review. We geek out on making Trainual as user-friendly as humanly possible, so your feedback is great to hear. Onboarding is our jam. We take pride in ensuring from new hires to senior staff, everyone can access what they need. We're also stoked you've found our webinars engaging and helpful. Thanks for sharing so much positivity with us. And we hear you on search and are actively working to make this feature even better - stay tuned! Really appreciate you calling out the search functionality. We're actively working to improve search so you can instantly find any info you need. Definitely let us know if you have any other ideas on how we can level up. You rock for taking the time to leave such thoughtful feedback! Customers like you are why we do what we do. Keep being awesome! ### 8. A great tool for pulling my team together **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Trainual?** The ease of creating training modules, all of the organizational tools, being able to transfer most of previous company information **What do you dislike about Trainual?** The new groups feature is still a little confusing to me. **What problems is Trainual solving and how is that benefiting you?** Once the learning material has been created in Trainual, it saves hours and hours of in person training time by only needing to review questions. I can let my team members know they can refer to Trainual first to find the answers they need. The search feature is so great, including the embedded search feature integrated into your internet browser **Official Response from Mallory Glessner:** > Thanks for pulling this review together! ;) Love to hear how you're staying organized and streamlined from biz to biz. Hear you on the Groups feature - I shared that with the team. Thanks so much for a 5-star review. We appreciate you so much! ### 9. Trainual is smart and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Tope A. | Human Resource, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Trainual?** Trainual make customisation on process and training easy. It is a very smart AI app, that has the ability to translate your thoughtans process it accurately. **What do you dislike about Trainual?** There is nothing i dislike about Trainual. **What problems is Trainual solving and how is that benefiting you?** Trainual has made my company documentation of process very fast. Customization of trainings is also seamless. **Official Response from Mallory Glessner:** > Really love this "very smart AI that translates your thoughts and processes". Heck yeah. Appreciate your kind review, Tope! ### 10. Flexible, Intuitive, Best in Class **Rating:** 5.0/5.0 stars **Reviewed by:** Gary A. | Chief Technology Officer, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2023 **What do you like best about Trainual?** Trainual allows all of our employees to keep their own content up-to-date and allows our team leaders to oversee those efforts so maintenance of content doesn't fall to one person. Trainual's search feature is great and we love the staff directory and profiles. **What do you dislike about Trainual?** The differentiation between Company, Policy, and Process sections isn't intuitive but is easy to work around. The Process section, for example, allows for Collections, whereas the Company and Policy sections don't. We prefer to keep related policies and processes together within one Trainual Subject so having separate areas within Trainual to document them seems odd to us. **What problems is Trainual solving and how is that benefiting you?** We were using a Google Site prior to Trainual as a way of documenting company policies, processes, and procedures. Before that we used a WordPress site where all edits had to flow through one team member. We've found Trainual to be far superior to both options. Trainual allows all of our employees to keep their own content up-to-date and allows our team leaders to oversee those efforts so maintenance of content doesn't fall to one person. Trainual's search feature is great and we love the staff directory and profiles. **Official Response from Mallory Glessner:** > Thanks for sharing, Gary! Content ownership is a super important element of long-term business success. Appreciate you calling that out! And we are SO CLOSE to sharing a major update on content organization and making the scenario you describe much more intuitive and aligned with your idea of content management. Keep an eye out! You're going to love it. 😍 ### 11. Great UI and easy to adapt to your trainings **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Design | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Trainual?** The UI is easy for both user and those that add training content. Lots of flexibility. **What do you dislike about Trainual?** Not dislike.... just like all systems it is dependant on the content being created. **What problems is Trainual solving and how is that benefiting you?** Our team works remote and it helps us all get on the same page about best practices **Official Response from Mallory Glessner:** > Thanks for the kind words! We're thrilled to hear that you're loving the user interface and finding it easy to navigate, both for users and content creators. That's exactly what we were going for – a platform that's flexible and user-friendly for everyone. You make a great point about the importance of content creation. Have you checked out our template library of over 400+ templates and the AI tool that will write processes for you? Would love to show you both. Plus, we're always here to help if you need any tips or guidance on creating killer training materials. Our team is full of experts who are passionate about helping you crush it. Thanks again for taking the time to share your feedback. We really appreciate you! ### 12. I love that I can train employees with such an effective tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Curtis R. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2024 **What do you like best about Trainual?** That it breaks down the processes. In this industry many things need to be step by step. This allows us to explain it amazingly. Also that there are templates. **What do you dislike about Trainual?** I wish Trainual would offer suggestions relative to the current content we provide. Also I wish it would remind employees regularly to get up to 100% completion. **What problems is Trainual solving and how is that benefiting you?** We teach our employees utilizing a step by step process. **Official Response from Mallory Glessner:** > So glad Trainual has been an effective tool to help you train your team! Really appreciate you highlighting what you like about easily breaking down processes and using our customizable templates. Love your suggestions too - GREAT NEWS - we just launched smart tools that can enhance your existing content! I'll drop more info below. Thanks again for this awesome review. Reach out and let us know what you think of smart tools! ### 13. Good functionalities and user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth F. | Deputy Corporate Secretary / Risk & Compliance Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Trainual?** Trainual is an amazing way for us to deliver training opportunities to our staff and Board of Governors. We were able to easily generate a gull training deck with tests on each chapter and Trainual also allows us to keep track on who has completed, started and/ or who is due. **What do you dislike about Trainual?** More functionalities to upload videos, instead of pulling them from other platforms. **What problems is Trainual solving and how is that benefiting you?** We are able to onboard and train our staff and Board of Governors in an efficient way. Users can complete at their own pace. **Official Response from Mallory Glessner:** > Thank you so much for sharing your feedback, Elizabeth! So glad to hear that Trainual has been instrumental in delivering training efficiently to your staff and Board of Governors. Tracking progress sounds like a game-changer for you - what an awesome win. We hear you loud and clear on native video. Thanks so much for this awesome review and helping us to level-up! ### 14. Build a stronger organization. **Rating:** 5.0/5.0 stars **Reviewed by:** Priscila S. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2023 **What do you like best about Trainual?** It's made easy to give training to the employees. **What do you dislike about Trainual?** Sometimes it's delete things after saved and it need to be done again. You guys shoudl have a PDF convert so we can print the manuals. **What problems is Trainual solving and how is that benefiting you?** It helps the company have all the policy in one place and easily found. **Official Response from Mallory Glessner:** > Hey Priscila! Pumped you've found it easy to train the team with Trainual. That's what we're here for! Bummer about the deletion issue. We feel your pain - losing work is the worst! No worries, we're all over it and cooking up ways to keep your hard work safe. Hit us up if any other weirdness pops up! Thanks for keeping it real - appreciate your review! ### 15. Clear and concise, excellent presentation **Rating:** 5.0/5.0 stars **Reviewed by:** Travis R. | Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Trainual?** I particularly enjoyed the overall presentation of the material being presented as well as the fact it was broken down into modules. **What do you dislike about Trainual?** I actually don't have anything bad to say. **What problems is Trainual solving and how is that benefiting you?** It was able to educate me on how my company onboards new employees, expectations, policies and procedures. **Official Response from Mallory Glessner:** > Clear, concise and most excellent review, my friend! So glad you enjoyed your Trainual experience. Appreciate your feedback. ### 16. Ease of use and set up is simple to understand **Rating:** 4.5/5.0 stars **Reviewed by:** Brent L. | Chief Compliance Officer (CCO), Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2023 **What do you like best about Trainual?** Great resopurces to add content and get up and running as quickly as possible **What do you dislike about Trainual?** The video editing would be nice if it defaulted to take out filler words and moments of silence in videos without have to edit. **What problems is Trainual solving and how is that benefiting you?** Better tracking and updating of policies and processes **Official Response from Mallory Glessner:** > Thanks for sharing, Brent! That's an awesome video suggestion, I'll pass this along. If you're a Loom user, you can use their editing tool to accomplish this before uploading your video. Definitely something we can keep in mind on our end too! ### 17. Great for scalability and accountability **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Trainual?** We've found this platform instrumental in the standardization of our processes as we've grown. It's easy to navigate and extrememly user friendly. We have found that our teams have strengthened thanks to the platform. Integration took some time but was on the whole an easy process. **What do you dislike about Trainual?** The one aspect that isn't helpful, is that it doesn't support MP4 files, you have to go through another 3rd party platform to embed them into the content. **What problems is Trainual solving and how is that benefiting you?** With a growing number of stores around the State, we were finding that more veteran managers were training their teams differently to our newer managers. Trainual has helped to standardize processes and make sure everyone is fully trained up when a new procedure or update happens. **Official Response from Mallory Glessner:** > Thanks for the review! We're so pumped to hear that Trainual has been instrumental in helping you scale and keep everyone accountable. Standardization and strengthening teams is what we're all about! As for the MP4 file situation, we totally hear you on that. I'll plus 1 the native video request with our product team stat. Thanks again for taking the time to share your thoughts! ### 18. Trainual has made documenting SOPs fun! **Rating:** 5.0/5.0 stars **Reviewed by:** Kathleen W. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Trainual?** Trainual is a great place to keep all your SOPs in one place! I love that you can integrate Loom video recordings and create step by step processes. Easy to assign trainings to the appropriate team members, expecially with a new hire! **What do you dislike about Trainual?** I wish you could organize tranings better by category or department. Maybe having an option for category folders, and then drop the pertinent trainings there to keep things together, rather than one big long list. **What problems is Trainual solving and how is that benefiting you?** One central place to keep trainings and videos. Previously we had things saved in different places and now Trainual is the hub! **Official Response from Mallory Glessner:** > Hi Kathleen! Thank you so much for sharing your experience! We love hearing that you've found it a great central place for SOPs and enjoy the video integration and step-by-step process building. Making documentation and training fun and engaging is our goal! Have you seen the new update for creating Groups!? It just dropped and we're super excited about it. Check it out and let us know what you think. Thanks again for sharing your review! ### 19. Very easy and simple to use **Rating:** 5.0/5.0 stars **Reviewed by:** Dylan T. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Trainual?** It's very easy for my technicians to use and allows me to put all my processes into it! **What do you dislike about Trainual?** You cannot tell how long they spent on the quiz or reading material. **What problems is Trainual solving and how is that benefiting you?** It's helping me create processes and increasing value of my company **Official Response from Mallory Glessner:** > Appreciate the 5 stars here, Dylan! Easy to use is something we aim for - nice to know we're delivering there. Hear you loud and clear on the deeper dive into reporting metrics. I've passed that along. Thanks so much for a glowing review! ### 20. Best thing we have done for our training program **Rating:** 5.0/5.0 stars **Reviewed by:** Amy H. | Corporate Training Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2024 **What do you like best about Trainual?** With Trainual we are able to streamline so many areas of training and reach employees at different locations at the same time. **What do you dislike about Trainual?** The only improvement I could imagine would be limiting the # of times the user can take the knowledge checks. **What problems is Trainual solving and how is that benefiting you?** Closing the communication gaps on some operations. It's in writing and available to all employees. **Official Response from Mallory Glessner:** > Hi Amy! Such a powerful headline - Thanks for sharing your feedback. We're so glad you're able to streamline training for multiple locations. And your feedback on test attempts is already on our radar. ;) ### 21. Clinical Training **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Trainual?** We found a clear, didactic platform that allowed us to give quality training to our employees. The platform is easy to manage and use and they have excellent customer support. **What do you dislike about Trainual?** It would be nice to have the option to design in trainual directly the content with more colorful fonts and images instead to have just embed it. **What problems is Trainual solving and how is that benefiting you?** ongoing training needs and content review from currect employees to use as a tool when they look for information. **Official Response from Mallory Glessner:** > Round of applause for another shout-out to our service team! (Thanks for that - they love hearing these.) And we love hearing that you've been able to level up your team training. Nice work! Noted on the in-app content design feedback. Thanks so much for a great review! ### 22. Clear features (including AI), great support team. **Rating:** 4.5/5.0 stars **Reviewed by:** Rico R. | IT Support & Training Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2023 **What do you like best about Trainual?** Using Trainual helped give us a repository of easily creatable, editable and assignable trainings for our staff. Tracking and managing trainings and users is easy. **What do you dislike about Trainual?** Not much to dislike. Some features with managers' visibility into their teams' content used to confuse me. Seems to be improved though. The content editor can be a little buggy when formatting sometimes. Most of the time, it's excellent! **What problems is Trainual solving and how is that benefiting you?** Trainual helps us disperse important training content to staff around the globe. It helps make sure onboarding and reference material are uniform and accessible. It gives staff a central place to look for usable training and standard operating procedures. We're starting to use it more for teams and departments to build there own content for the benefit of their team and the organization. **Official Response from Mallory Glessner:** > Hey Rico! πŸ‘‹ Awesome to hear Trainual creates an easy training and development environment for the team. If your managers are seeing more than their employees assigned to their team please reach out to support@trainual.com so we can take a look at what settings might be allowing for this. More to come on content editor soon - keep your eyes open. πŸ‘€ ### 23. A great modern solution for process documentation. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Trainual?** Trainual is easy to navigate, has a user-friendly interface for importing or creating conmtent. **What do you dislike about Trainual?** The differences between permissions levels can be confusing, and it would be ideal if there were more permissions levels to choose from. In many cases, I can't designate the appropriate level of access to a particular role. **What problems is Trainual solving and how is that benefiting you?** Allows our organization to have a "one-stop-shop" library of all SOPs and organize them according to role or group. **Official Response from Mallory Glessner:** > Thanks so much for the review! We're thrilled to hear you're finding Trainual to be a modern and user-friendly solution for documenting your processes. Easy navigation and content creation are huge priorities for us, so it's awesome to know we're hitting the mark there. We hear you loud and clear on the permissions feedback. Passed that one off to the team as a plus one! Thanks again for the review - your feedback helps us level up! ### 24. I β™₯ Trainual **Rating:** 5.0/5.0 stars **Reviewed by:** Katey B. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2023 **What do you like best about Trainual?** Your Support Team is amazing and always answers questions promptly and helpfully. You're open and willing to add new features, like the AI tool. Your webinars are incredibly helpful, Sean and Rach are awesome! **What do you dislike about Trainual?** I wish Trainual had checklists - it would make the most sense to be able to put SOPs into Steps for repetitive tasks. This would cut down our usage of tools like Wrike. I know Trainual is not a project management platform, but it would still be nice to have a step-by-step, check items off the checklist, feature. Also, we had a formatting issue where a link we embedded was not able to be removed. I was working with Heaven on this. Of course, this is a one-off situation. **What problems is Trainual solving and how is that benefiting you?** Having all our company SOPs, policies, processes, and procedures in one place. **Official Response from Mallory Glessner:** > Thanks so much, Katey! 😍 Excited to pass this feedback along to Support, Shawn & Rach. They're AMAZING. I'll pass along your idea for checklists as well. Appreciate the detail there. P.S. We πŸ’œ you right back! ### 25. Update to admin view helps organization. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Trainual?** It significantly reduces my time as the company owner in training new employees and the sections are easy to edit when our SOP changes. **What do you dislike about Trainual?** The one area that I felt needed improvement was locating content between the different sections (company, policy, processes). It was a bit confusing having content split which I see was cleaned up with the update because all content is now viewed on the same page. Also, the pay per user plan is a bit pricy for a company such as mine, which is a startup and I'm not sure if Trainual will continue to be the right fit in the long run. **What problems is Trainual solving and how is that benefiting you?** Speeding up the learning curve with new staff and a place to store case studies to refer back to. **Official Response from Mallory Glessner:** > Hi there! Thanks for the review. Awesome to hear that Trainual's reduced your new employee training time. Appreciate the feedback on content organization pre-update - we agree the new experience is smoother. Understand the pricing concern for a startup company. We have a ton of love and admiration for our founder community but recognize that our product is designed for growing teams that need to delegate and train new hires. Let us know if you want to chat through it further - we'd be happy to. ### 26. Trainual rocks! **Rating:** 5.0/5.0 stars **Reviewed by:** Heather S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Trainual?** The AI portion of trainual is great. It is super easy to navigage **What do you dislike about Trainual?** nothing really....maybe make it easier to get back in to edit with AI **What problems is Trainual solving and how is that benefiting you?** using it for training and employee handbook **Official Response from Mallory Glessner:** > No YOU rock, Heather! Love when folks lean into all the AI tools available. Saves a ton of time right?! Keep up the awesome work. And thanks so much for a fun review. ### 27. Trainual: A Game-Changer for YossiG Interior Design - Streamlining Excellence and Scaling Success **Rating:** 5.0/5.0 stars **Reviewed by:** Simcha B. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2023 **What do you like best about Trainual?** Trainual has been an absolute game-changer for our Interior designer firm, YossiG! We rely on it daily to document our processes, streamlining training for both new and current employees. As we scale, it ensures that our amazing experience and excellence in our product become a predictable success, delivering exceptional results to our clients every time. If you want to scale your business and ensure predictable, top-notch results, I can't recommend Trainual enough! It's simply the best documentation software out there. Simcha Beller - COO at YossiG Interior design **What do you dislike about Trainual?** I like everything about it. Its a great software for creating your playbook. **What problems is Trainual solving and how is that benefiting you?** Trainual is the ultimate solution for YossiG Interior Design, addressing our documentation and training needs. It streamlines processes, ensures consistent excellence, and facilitates scalability, resulting in enhanced overall performance and success. **Official Response from Mallory Glessner:** > Hi Simcha! πŸ‘‹ Thank you so much for sharing YossiG's experience using Trainual. Love to hear that you use it consistently each day to instill best practices and streamline the biz as you scale. And major win that it improves the consistency of the client experience! πŸ’ͺ That's what it's all about. ### 28. Best way to train your team and save time! **Rating:** 5.0/5.0 stars **Reviewed by:** Cam H. | Chief Strategy Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Trainual?** As a manager and head trainer, I don't have to spend as much hands on time with new hires. I've brain dumped everything into Trainual! Very easy to set up. Can do words or videos or both, tests and quizzes, links, etc etc. **What do you dislike about Trainual?** Updating it as things change is time consuming but that's not really Trainual's fault. **What problems is Trainual solving and how is that benefiting you?** The biggest thing Trainual solved is the huge amount of time I had to spend training all of our new hires. It has freed up my bandwidth significantly. **Official Response from Mallory Glessner:** > Hey Cam! So awesome to hear you've saved time on training and onboarding by getting everything into Trainual - that makes us pumped! We love that you've found it easy to set up and flexible with words, videos, quizzes, etc. Keeping things intuitive is our top goal, so your feedback means a lot. We feel you on updates taking time, even though it's for an important reason. We've got lots of resources to help you out there. Don't hesitate to reach out. Thanks for taking the time to leave such helpful feedback. Cheers! ### 29. Foxy Box Hamilton **Rating:** 5.0/5.0 stars **Reviewed by:** Crystal V. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Trainual?** Easy to use and I liked that I could track my employees progress **What do you dislike about Trainual?** Some of the videos wouldn't load, but that may have intentional? **What problems is Trainual solving and how is that benefiting you?** No probelms **Official Response from Mallory Glessner:** > Thanks for sharing your feedback, Crystal! We're pumped to hear that you found it easy to use and appreciate the ability to track your employees' progress. That's what we're all about – making your life easier and keeping everyone on the same page. As for the videos not loading, that definitely shouldn't be happening - let's chat about this at support@trainual.com. Appreciate you! ### 30. Excellent experience and product **Rating:** 5.0/5.0 stars **Reviewed by:** Annie B. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2023 **What do you like best about Trainual?** The platform is incredibly user-friendly both to create content and to use. **What do you dislike about Trainual?** Recently locations of content created has been in flux which makes it hard to locate and refind but once found we are good to go. **What problems is Trainual solving and how is that benefiting you?** It is putting all our standard operating procedures in one place both for onboarding and for a continuing resource for the companies. **Official Response from Mallory Glessner:** > A simple, great user experience is so important to us! You're right; we recently made big changes to improve how content is organized in the platform. Thankfully, we won't be moving the content structure again anytime soon. Thanks for your patience as we worked to streamline and improve the content experience. How you can organize, create & share content is now better than ever - and we're just scratching the surface. Always here to help if you ever need additional support. Appreciate your feedback & review! ### 31. Easy to use organization for standards **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Trainual?** We are able to document and communicate our company's expectations and standards more easily than we have in the past. **What do you dislike about Trainual?** It can be complex for some users and takes a learning curve. The notifications, reminders, and emails can be a lot at times. **What problems is Trainual solving and how is that benefiting you?** We are able to better communicate our standards and expectations to the whole team, while building a team culture in the process. **Official Response from Mallory Glessner:** > Cheers to setting the standard! Noted on the communication touchpoints across Trainual - I've passed along your feedback. Thanks so much for leaving a 5-star review! ### 32. Learn Effectively and Forever **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2024 **What do you like best about Trainual?** I love that the infromation is detailed and that it remains there so we can return to it and brush up on our information. It is easy to use and easy to setup for others! **What do you dislike about Trainual?** When I add in a user for manage users and try to add them to a training after I click on their name is disappears. However the person is still added which is a plus. **What problems is Trainual solving and how is that benefiting you?** The probelm of misinfromation, because you will always have access to the right answer anywhere and anytime. **Official Response from Mallory Glessner:** > Repetition and review are essential for consistency - so awesome to hear that you do this. Have you reported that hiccup to the team? We can take a look and help you out. Cheers to life long learning and effective training! ### 33. Has been a helpful tool that has saved us a ton of time on training new employees **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Trainual?** Saves us a ton of time on training new team members. Has been helpful on preseting material to them in a way that they can learn. We only have to record it once, and can keep using it over and over again to train the new team members. We love the quizes so we can see who is retaining the knowledge vs who needs some more practice. **What do you dislike about Trainual?** Sometimes I feel like the user interface could be a little better. I also wish that you could host the video content on Trainual. **What problems is Trainual solving and how is that benefiting you?** Trainual helps us quickly onboard new team members, and save times for our managers, who don't have to spend a ton of time training. **Official Response from Mallory Glessner:** > Thanks a bunch for the kind review! Saving you time, while helping provide the best learning experience for your team is a dream come true outcome for us We'll pass along your feedback to design! Thanks a million for your support and keep the awesome feedback coming. We so appreciate it (and you)! ### 34. Very responsive support team! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Trainual?** Trainual is awesome in allowing us to document our processes, celebrate our people, and share information with the entire company at the touch of your fingertips. **What do you dislike about Trainual?** The platform can be very confusing at times. **What problems is Trainual solving and how is that benefiting you?** Trainual helps us make sure that we are compliant, that all of our employees are trained annually, and that we can add policies and procedures as business needs change. **Official Response from Mallory Glessner:** > We love our support team too - they seriously rock. Your comments will mean so much to them. Ooo.. I'd love to hear more about the ways you're using Trainual to celebrate your people! I love that use case. If you have specific examples of where you're getting hung up, we'd love to not only address those with you, but also share that feedback with our team. Feel free to share more with support@trainual.com. Thanks so much for a glowing review! ### 35. Easy to use and so practical for daily use! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Performing Arts | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2023 **What do you like best about Trainual?** The simplicity of it all and how useful it is on a daily basis. It's really easy to write a task description, add images and play with it all to make it easier to read for people. Processes in my company always change and often need to be updated, it's an ever evolving machine that needs constant changes, Trainual made it a breeze to keep track of the changes and to be able to refer back to a subject any time, removing the stress of having to remember all process at all time. **What do you dislike about Trainual?** Only the new design, I got used to the previous way it looked and it was easier for me to find something, now I'm struggling to remember where everythin is with the new design. I only use the search bar now. **What problems is Trainual solving and how is that benefiting you?** It solves the issue of having to remember a lot of different process that always ended up changing, it saves a lot of time and reduced the room for errors massively. **Official Response from Mallory Glessner:** > Thanks a ton for your glowing feedback! Sounds like you're getting the most out of Trainual and we commend you for it - your leadership is shining through! We appreciate your honesty about the new design, and we understand that changes can be an adjustment. We're always here to help you with the transition if needed. Feel free to chat us. Thanks so much for taking the time to share this. Keep up the awesome work! ### 36. Trainual has been a useful tool to help grow our company **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Trainual?** I love the ease in editing individual pages - it's very straightforward and user friendly **What do you dislike about Trainual?** I think the interface could use a little work - it's not always incredibly clear where to find certain sections of work that have been created. **What problems is Trainual solving and how is that benefiting you?** It's been incredibly easy to document company processes and train new employees on how things are supposed to be done. **Official Response from Mallory Glessner:** > Really awesome to hear how Trainual is helping your company grow! (And doing so with ease is chef's kiss.) Streamlining is our love language - we hear you on the user experience of finding content. We'll continue to keep this at the forefront of our designs! Thanks for a solid review! ### 37. Intuitive and easy to keep your team on the same page. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** December 29, 2023 **What do you like best about Trainual?** It is easy to learn and deploy contect to the entire team. **What do you dislike about Trainual?** Honestly I cannot think of any, this is one platform that walks its talk. However I wish it was fully intrgrated with MS365 and Teams. **What problems is Trainual solving and how is that benefiting you?** Being a small business we have limited funds for training Trainual allows us to get maximum bang for our buck! **Official Response from Mallory Glessner:** > Thanks for sharing your review! "Walking the talk", dang that feels good! Appreciate the kind words. P.S. Send us a note; we'd love to hear more about what you'd want to see in a Teams integration. ### 38. User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Environmental Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Trainual?** I find the AI tool and Loom to be very helpful for creating policies and processes, as well as training. **What do you dislike about Trainual?** I have not found anything I dislike about Trainual. **What problems is Trainual solving and how is that benefiting you?** Training is helping me to organize all company policies, processes, and training. Employees can find everything in one place and they can access it from their phones. **Official Response from Mallory Glessner:** > Efficiency for the win! Glad you're diving into the AI tools that make process and policy documentation a breeze. Appreciate your short and sweet review! ### 39. The Best Onboarding Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Ashelley W. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Trainual?** Trainual is very user friendly...a 5gh grader could use it! The tutorials provided are amazing and very detailed. I love the additional features like Loom that allow me to record content inside of Trainual. **What do you dislike about Trainual?** I wish the e-signature feature was included in the enterprise package **What problems is Trainual solving and how is that benefiting you?** Trainual helps solve our agencies issue with staff not having access to training, as well as provides more flexibility for staff to attend trainings as well. The reporting features also provides management with the support that they need to ensure their staff are adeuqately trained. Trainual's reporting systems also helps place a heightened sense of accountability over ensurgin staff take the assigned training to assist with work performance measures. **Official Response from Mallory Glessner:** > So easy a 5th grader could do it! Love this, Ashelley! Appreciate you highlighting the training resources provided. Our team is really passionate about bringing you the best guides and resources. They'll enjoy hearing this feedback. πŸ’œ ### 40. Trainual is the best way to create training videos for our company. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Trainual?** By using Trainual, we have a stored database of videos on how to use the different functions and programs in our company. It allows our staff to get help at their fingertips. **What do you dislike about Trainual?** I can't think of anything that I dislike about this product. **What problems is Trainual solving and how is that benefiting you?** It allows me to train new employees faster and more efficiently. **Official Response from Mallory Glessner:** > No, you're the best! Thanks so much for a raving review. Love the knowledge base you're building for your team to prosper. Appreciate you a ton! ### 41. Platform for Effective and Convenient Procedure Dissemination **Rating:** 5.0/5.0 stars **Reviewed by:** Nate M. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2023 **What do you like best about Trainual?** I like the amount of time Trainual saves me from having to go over training materials with staff "manually" or in-person. If an associate has a question, I am able to reference the module in Trainual and get them started on the material without having to disrupt my personal workflow. **What do you dislike about Trainual?** Nothing of note, aside from how to get started with making a training modual. I was unsure of how to input my procedures until I learned about templates in the help section of the website. **What problems is Trainual solving and how is that benefiting you?** Trainual solves the issue of having to "reinvent the wheel" every time a new staff member joins the team. I feel that this system ensures that no stone is left unturned. **Official Response from Mallory Glessner:** > Saving time and creating efficiency is what we're all about! Thanks for sharing your review, Nate. If there's ever a template you'd love to see in Trainual - send me a note (mallory@trainual.com) - love hearing that you find value in using them. ### 42. Great platform for storing business playbook **Rating:** 5.0/5.0 stars **Reviewed by:** Tamara H. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2023 **What do you like best about Trainual?** Trainual is a great tool for our business to store all of our business processes procedures. It's easy to navigate and has some great integrations that help fuel productivity for our staff. **What do you dislike about Trainual?** We're in Australia and were told the servers are US based so we do experience slowness and lagging. However we weere warned about this prior to going ahead and so it's not a huge problem for us. **What problems is Trainual solving and how is that benefiting you?** They are providing an easy to nagivate platform to store all processes and procedures so to operate our business we store everything all in the one place. It has been incredibly helpful to have it all stored in an organised manner in one platform. **Official Response from Mallory Glessner:** > Thanks for sharing this review, Tamara! Love hearing that Trainual is fueling your team's productivity. Best practices absolutely make us more efficient. We'll pass along your feedback on site speed. Appreciate you sharing your experience. ### 43. Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Anne C. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2023 **What do you like best about Trainual?** I love how streamlined trainual is. It makes it super easy to have all content in one place. **What do you dislike about Trainual?** I do not dislike anything about trainual at all. **What problems is Trainual solving and how is that benefiting you?** We needed a place to put all of the front desk training materials. Now we have that and it teaches the material in a fun way. **Official Response from Mallory Glessner:** > Hi Anne! Thanks so much for the love here. Happy to hear you're streamlining with Trainual. Appreciate your feedback. ### 44. Everything we need under one platform **Rating:** 5.0/5.0 stars **Reviewed by:** Jae Alexandria S. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Trainual?** It slows my team and I to create content easily for our employees and track their progress. We have used it for policy making and quite frankly our whole handbook. **What do you dislike about Trainual?** Because I am a little impatient, I'm guessing the thing I disliked was the training before I could get started. BUT essentially it was needed. **What problems is Trainual solving and how is that benefiting you?** All of our back office goals are being met by using trainual. **Official Response from Mallory Glessner:** > Hey Jae Alexandria! You rock for taking the time to review us. We're pumped the platform's helped you easily create training content and track progress. Having everything in one place is the dream! We feel you on the initial training requiring some patience, but you crushed it and now you're off to the races. (Also check out the Templates library - we drop new templates every week). Thanks again for this awesome review. ### 45. Great Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Krysten S. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2023 **What do you like best about Trainual?** I like that you can easily share process documents with multiple employees. **What do you dislike about Trainual?** Nothing, it's great! I wouldn't change anything about it. **What problems is Trainual solving and how is that benefiting you?** Trainual is solving the problem of having important process documentation all in one place with an outline of how those processes work. **Official Response from Mallory Glessner:** > Sharing is caring - am I right? Thanks so much for the review, Krysten! We appreciate you. ### 46. If you love documentation and processes... **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Trainual?** Central location for documentation and procedures! **What do you dislike about Trainual?** Once I got used to a new feature, it was taken away. It was great "bundle" topics for specific teams or similar software uses, but then it was gone. **What problems is Trainual solving and how is that benefiting you?** Anyone should be able to do my assigned tasks in my absence. **Official Response from Mallory Glessner:** > Cheers to our love of processes, policies and procedure! Noted on the speed of our product evolvement - we're taking steps here to make this a better experience. Appreciate the kind review! ### 47. An experience for guidance in how your company operates and maintains practices. **Rating:** 4.5/5.0 stars **Reviewed by:** Bethany K. | Customer Service Representative/Install Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2022 **What do you like best about Trainual?** Trainual has always been so helpful in maintaining training habits. As I receive emails that remind me to complete my subjects, it is helpful to stay accountable in finishing subjects that will better my skills and habits. **What do you dislike about Trainual?** I have not noticed anything significant that I have disliked about Trainual. The amount of information that is able to be provided and the way it is displayed is extremely easy to follow and ultimately helps in accomplishing these subjects to better my habits. **What problems is Trainual solving and how is that benefiting you?** Trainual has been seeming to solve the dashboard that displays our profile and subjects. This in turn has been tremendous in helping with the ease of use of this website. **Official Response from Mallory Glessner:** > Hey Bethany! πŸ‘‹ Thanks so much for sharing your review. It's awesome to hear how Trainual is helping to build great learning habits. We appreciate you! πŸ’œ ### 48. Accessible and allows for knowledge **Rating:** 5.0/5.0 stars **Reviewed by:** Julianne A. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Trainual?** I think what's most helpful about Trainual is that its features allow for so much to be entered and to be shared to workers and administrators alike, from policies to processes, anything that defines and shapes a company can be written in Trainual to be passed down to new employees in such an easy way, which I truly appreciate. **What do you dislike about Trainual?** I think Trainual has a tendency to not save entered data right away, which sometimes deters content creators' abilities to add more into the information that they are writing down. Also, when you leave the site for too long, the page turns white and will not reload unless refreshed. **What problems is Trainual solving and how is that benefiting you?** Training has been so much easier with the help of Trainual. Whenever we have somebody new coming in, we can leave them in the hands of our Trainual to build knowledge regarding the company's processes and policies. **Official Response from Mallory Glessner:** > Thanks so much for sharing this feedback, Julianne! Love the way you describe Trainual as another person on your team. We want Trainual to be the most tenured member of your team. It's great to hear that you trust "leaving [employees] in the hands of Trainual to build knowledge regarding the company's processes and policies". And appreciate the note on content creation as well. We're excited to be releasing a new text editor soon, which will improve content creation and saving. ### 49. Trainual has been very easy to use and navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Trever B. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Trainual?** Everything is very easy to access and one click away. Keeps me up to date with my completion rate. **What do you dislike about Trainual?** Honestly there isn't too much negative feedback I can give you about trainual. **What problems is Trainual solving and how is that benefiting you?** It's making it easier to train and read about the different departments in my company. Allowing me to gain the knowledge before I actually do any hands on training. **Official Response from Mallory Glessner:** > We love hearing that you've found Trainual super easy to use and navigate - music to our ears! Keeping everything intuitive and accessible is our top priority, so your feedback means the world. Thanks for leaving a review! ### 50. Helpful with Streamlining training **Rating:** 4.5/5.0 stars **Reviewed by:** TJ H. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2023 **What do you like best about Trainual?** The ability to add media in various forms has been my favorite part about Trainual. We have many subjects that have Youtube videos, Loom videos, attached PDFs, etc. Also the ability to link content from one subject to another subject has been helpful as we have many positions that overlap responsibilities **What do you dislike about Trainual?** The recent update has been hard to navigate, even more so as I don't think we were properly prepared for the change **What problems is Trainual solving and how is that benefiting you?** Centralizing all training content into a single platform, ability to quickly switch someones roles and have all training content available immediately **Official Response from Mallory Glessner:** > Hey TJ! Really appreciate you taking the time to share your feedback. We love hearing how much you enjoy adding media to your content - definitely one of our fave features too! We totally understand the recent update has been an adjustment, and we sincerely apologize that the change left you feeling underprepared. Don't hesitate to reach out to our awesome Customer Success crew if you need any help getting re-oriented with the new navigation. We're here to help make sure you get the absolute most out of Trainual. Highly recommend checking out Trainual U for the latest and greatest. Thanks again for the candid review! ## Trainual Discussions - [Can I use Trainual for onboarding to externals?](https://www.g2.com/discussions/can-i-use-trainual-for-onboarding-to-externals) - 1 comment, 1 upvote - [How do I train the team with live videos on Trainual?](https://www.g2.com/discussions/42601-how-do-i-train-the-team-with-live-videos-on-trainual) - 1 comment, 1 upvote - [Not sure how to word my question, but I find the layout to be a little been "broken up".](https://www.g2.com/discussions/not-sure-how-to-word-my-question-but-i-find-the-layout-to-be-a-little-been-broken-up) - 1 comment, 1 upvote - [Would you be able to add a "screenshot function" instead of attachment dragging for Microsoft PC?](https://www.g2.com/discussions/would-you-be-able-to-add-a-screenshot-function-instead-of-attachment-dragging-for-microsoft-pc) - 1 comment, 1 upvote - [search for employees by name - set up departments and track training progress of teams - content](https://www.g2.com/discussions/search-for-employees-by-name-set-up-departments-and-track-training-progress-of-teams-content) - 1 comment, 1 upvote - [View Trainual pricing details and edition comparison](https://www.g2.com/products/trainual/reviews?page=83§ion=pricing&secure%5Bexpires_at%5D=2026-07-26+05%3A22%3A44+-0500&secure%5Bsession_id%5D=df3a496d-785a-4d5f-9392-a5cdfc578686&secure%5Btoken%5D=f799edea843eb18e6de66ca17821360f31cd720f35746b5ed5c16f290e220516&format=llm_user) ## Trainual Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Albi](https://www.g2.com/products/albi/reviews) - [Asana](https://www.g2.com/products/asana/reviews) - [Azure](https://www.g2.com/products/hopem-azure/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Basecamp](https://www.g2.com/products/basecamp/reviews) - [ChatGPT](https://www.g2.com/products/chatgpt/reviews) - [Cognito Forms](https://www.g2.com/products/cognito-forms/reviews) - [Dayforce](https://www.g2.com/products/dayforce/reviews) - [Deel HR](https://www.g2.com/products/deel-hr/reviews) - [dotloop](https://www.g2.com/products/dotloop/reviews) - [Dropbox](https://www.g2.com/products/dropbox/reviews) - [Droplr](https://www.g2.com/products/droplr/reviews) - [Figma](https://www.g2.com/products/figma/reviews) - [GitHub](https://www.g2.com/products/github/reviews) - [Google](https://www.g2.com/products/google-google/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [guidde](https://www.g2.com/products/guidde/reviews) - [Gusto](https://www.g2.com/products/gusto/reviews) - [Harvest](https://www.g2.com/products/harvest/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Insperity](https://www.g2.com/products/insperity/reviews) - [iorad](https://www.g2.com/products/iorad/reviews) - [Jolt](https://www.g2.com/products/jolt/reviews) - [Justworks](https://www.g2.com/products/justworks/reviews) - [Lattice](https://www.g2.com/products/lattice/reviews) - [LinkedIn Premium](https://www.g2.com/products/linkedin-premium/reviews) - [Loom](https://www.g2.com/products/atlassian-loom/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Entra](https://www.g2.com/products/microsoft-entra/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Microsoft Teams Integration](https://www.g2.com/products/microsoft-teams-integration/reviews) - [Namely](https://www.g2.com/products/namely/reviews) - [Ninety.io](https://www.g2.com/products/ninety-io/reviews) - [Paychex](https://www.g2.com/products/paychex/reviews) - [Paycom](https://www.g2.com/products/paycom/reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - [Personio](https://www.g2.com/products/personio/reviews) - [Quickbase](https://www.g2.com/products/quickbase/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [QuickBooks Workforce](https://www.g2.com/products/quickbooks-workforce/reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) - [Square Payroll](https://www.g2.com/products/square-payroll/reviews) - [Teams Manager for Microsoft Teams](https://www.g2.com/products/teams-manager-for-microsoft-teams/reviews) - [TeamWork](https://www.g2.com/products/teamwork-2025-01-31/reviews) - [Time Doctor](https://www.g2.com/products/time-doctor/reviews) - [TriNet](https://www.g2.com/products/trinet/reviews) - [Typeform](https://www.g2.com/products/typeform/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [Vimeo](https://www.g2.com/products/vimeo/reviews) - [Workday](https://www.g2.com/products/workday-workday/reviews) - [Workday Workforce Management](https://www.g2.com/products/workday-workforce-management/reviews) - [Youtube Video Uploader](https://www.g2.com/products/youtube-video-uploader/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Trainual Features **Training & eLearning** - Content Delivery and Tracking - Customer Training - Manager Portals - Content Storage and Management **Task Tracking** - Activity Feed - Task Schedules - Comments **Course Authoring** - Course Builder - Questions - Instructor-Led Training - Customized Learning Paths - Video simulations **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation **Generative AI** - AI Text Summarization **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Course Authoring** - Course Builder - Role-Based Templates - Assessments & Quizzes **Knowledge Base** - Q & A - Link Sharing - Searchable **Checklist Options** - Templates - Native Forms - Downloadable Manuals **Course Management** - Gamification - Assessments - Certifications - Manager Portals - Feedback **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Course Delivery** - Learning Paths - Communication & Notifications - Assignment Scheduling **Security** - Verification - Role-Based Permission - Public vs Private **Software Availability** - Integrations - Permissions - Mobile Application - Desktop Application **Platform** - File support - Mobile support - Integration **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Course Management** - Gamification - Varied User Types - Certifications - Industry Compliance **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Onboarding** - Documentation - Coaching - Programs **Platform** - Customization - Integration APIs - User, Role, and Access Management - Dashboards **Communication** - Social Features - Tagging - Upload - Comments **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Interface** - White Labeling - Multilingual **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Customer Training - Manager Portals - Content Storage and Management - Content Libraries **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Corporate Learning Management Systems ** - Adaptive Learning - Natural Language Interaction ## Top Trainual Alternatives - [TalentLMS](https://www.g2.com/products/talentlms/reviews) - 4.6/5.0 (758 reviews) - [Whale](https://www.g2.com/products/whale/reviews) - 4.8/5.0 (197 reviews) - [Coassemble](https://www.g2.com/products/coassemble/reviews) - 4.6/5.0 (166 reviews)