Subtext Reviews & Product Details

Instant communication with engaged readers. Feels like a conversation, versus a one-way street. The interface and UX is easy, too. Review collected by and hosted on G2.com.

It would be nice it there was a way to set it up so it felt like a true group chat. Ie., for subscribers to be able to talk to each other within the confines of the chat itself. Review collected by and hosted on G2.com.

Subtext is easy to use and manage with multiple accounts. The customer service is great their team is incredibly responsive. I love the metrics available and the preview the platform provides for each message. Its great to be able to set up and schedule the texts to go out at any desired time. Review collected by and hosted on G2.com.

I would like to be able to see the account name within the draft section of Subtext. I would also like to be able to see the number of subscribers when the text is scheduled, prior to it sending. Review collected by and hosted on G2.com.

Our rep has been nothing but great. She is quick and thorough with her responses. Implementation on site, work flows, and creating forms are easy. I've trained multiple newsrooms staff on Subtext all within 10 minutes. Review collected by and hosted on G2.com.

We haven't run into any negatives thus far. Review collected by and hosted on G2.com.

The texting service is straightforward and user-friendly, making it easy for people to sign up. Review collected by and hosted on G2.com.

At this moment, I have no cons to mention. Review collected by and hosted on G2.com.

Subtext allows us to get directly in front of our customers which allows us to maintain relevancy and stay top of mind. Review collected by and hosted on G2.com.

There is nothing we have issue with at this time Review collected by and hosted on G2.com.

I like the ability to schedule broadcasts to send in the future. I like being able to track the CTR on the links I send. My contact at Subtext is very responsive. Review collected by and hosted on G2.com.

I wish you could rearrange the scheduled broadcasts. I would like to sort them by date to be sent, not by date of creation. I would like the ability to personalize the shortened links so our subscribers are more likely to click on them. Review collected by and hosted on G2.com.

How quickly my rep responds. Megyn is great! Review collected by and hosted on G2.com.

Limitations in terms of length of the tex Review collected by and hosted on G2.com.

Subtext's platform is incredibly user friendly and easy to get off the ground. Our Subtext reps have been incredible advocates for meeting our goals. The platform has a variety of features including automation that are easy to implement. It also can intigrate easily with existing tools. Review collected by and hosted on G2.com.

The one area I'd like improvement in is the in-platform analytics tool. While not everything we'd like to see is in there, the Subtext folks are always very responsive in getting us requested data. Review collected by and hosted on G2.com.

It's very easy to use, and the team has been great about sharing best practices. Review collected by and hosted on G2.com.

There's not much I don't like. More metrics would always be great, but you could say that about most technologies. Review collected by and hosted on G2.com.

I love the ease and user interface of the platform. The team we work with is incredible responsive and always available to us, especially when we have events or marketing blasts that take place at unconventional hours. Review collected by and hosted on G2.com.

I wish users didn't have to save contact cards so that various attachments were easier to send. Other than that, fantastic platform. Review collected by and hosted on G2.com.