
AG
Alyson G.
Practice Manager
Enterprise (> 1000 emp.)
"Easy Review Tracking Across Platforms with Helpful AI Reply Support"
What do you like best about Birdeye?
Easy to use and navigate. The prompt emails I receive once a review is left on any platform and the easy tracking it provides straight across all platforms. If you ever struggle with leaving responses, AI is there to help and you can adjust the wording to better reflect you as a person and not solely rely on AI. I like it, easy to use and all in one location. Review collected by and hosted on G2.com.
What do you dislike about Birdeye?
The only downside I found was when using AI for replying to reviews it's all the same general wording for each review, so there is no difference or tailoring to that review and what is states. Review collected by and hosted on G2.com.