What do you like best?
We were looking for a tool that gave pulse checks on how our teams, both remote and local, were doing, and how they were responding to change initiatives. Officevibe sata gives us this information clearly and directly, across relevant metrics.
We also needed the ability to deliver real-time feedback to our teams. The feedback tool in Officevibe is brilliant - particularly the ability to continue a conversation with someone, even when they chose to remain anonymous.
The ideas and tools available to Team Leaders has proven very effective. Simple guides to assist in building on the results.
The fun way to answer questions has helped with engagement, along with the colourful and simple reports that we can share information with teams.
What do you dislike?
Set up was relatively easy, however could be improved. i think as long as you have a member of the team prepared to "own" it, you have an expert trained to manage the solution.
We were nervous that being on the other side of the world would impact on the level of after sales service we would receive, however this has not been the case. There is a delay in response time, however the approach has always been to make it work for us.
What problems are you solving with the product? What benefits have you realized?
We have certainly improved the metrics involving relationships (with peers and managers). The relationship to the larger organisation is an area of focus.
We have navigated through consistent change in the past 18 months. The information from Officevibe (data and feedback) has helped us understand the impact.
We are working to improve fun and wellness into the workplace with Wellbeing initiatives, informed by our Officevibe results.