# Best Nonprofit CRM Software *By [Emma Stein](https://research.g2.com/insights/author/emma-stein)* Nonprofit organizations use CRM software that has been specifically designed to manage the relationship between nonprofits and constituents, such as donors, volunteers and members. Nonprofit CRM software helps organizations attract and retain members who are willing to support the organization financially or through volunteer work. This type of software is mainly used by nonprofit employees responsible with outreach, marketing, PR, or fundraising. Managers use nonprofit CRM to track the efficiency of their marketing efforts and to estimate the involvement of their members in various activities (events, fundraising, etc.). This type of software integrates with [accounting](https://www.g2.com/categories/accounting) or payment solutions to track donations. Integration with other software solutions for nonprofit companies like [grant management](https://www.g2.com/categories/grant-management) or [fundraising](https://www.g2.com/categories/fundraising) is also important. Also, integration with other sales and marketing solutions is needed when these features are not included in the CRM solution. To qualify for inclusion in the Nonprofit CRM category, a product must: - Provide features to create, manage and track marketing campaigns - Include lead management functionality to prioritize marketing activities - Deliver online portals for members and donors to: create and manage profiles, make donations, or register for events - Facilitate communication with constituents using their preferred channels (email, phone, social media) - Manage constituents profile information as well as their contributions to activities or fundraising ## Top Nonprofit CRM Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Givebutter](https://www.g2.com/products/givebutter/reviews) | 4.7/5.0 (2,123 reviews) | Free fundraising campaigns with donor CRM | "[Big Savings on Card Fees for Nonprofits with GB](https://www.g2.com/survey_responses/givebutter-review-12920000)" | | 2 | [Zeffy](https://www.g2.com/products/zeffy/reviews) | 4.9/5.0 (991 reviews) | Fee-free fundraising with integrated donor CRM | "[Update after over 2 years of using the Zeffy Platform.](https://www.g2.com/survey_responses/zeffy-review-9950169)" | | 3 | [Donorbox](https://www.g2.com/products/donorbox/reviews) | 4.6/5.0 (1,467 reviews) | Embeddable donation forms with pay-per-use pricing | "[International Donations Made Easy, Needs Better Customization](https://www.g2.com/survey_responses/donorbox-review-12923887)" | | 4 | [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) | 4.6/5.0 (883 reviews) | Donor retention tracking with engagement scoring | "[Intuitive Donor Management with Outstanding Support](https://www.g2.com/survey_responses/bloomerang-crm-review-12978304)" | | 5 | [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) | 4.2/5.0 (423 reviews) | Donor tracking with automated stewardship workflows | "[Intuitive CRM with Powerful Dashboards and Room to Grow](https://www.g2.com/survey_responses/neon-crm-review-12562784)" | | 6 | [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) | 4.1/5.0 (82 reviews) | Donor and volunteer tracking with Salesforce customization | "[Effortless Donation and Volunteer Tracking](https://www.g2.com/survey_responses/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-review-11844107)" | | 7 | [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) | 3.9/5.0 (621 reviews) | Fundraiser-facing donor CRM with dual-view architecture | "[RE NXT Is Good for My Organization But Could Be Even Better With Enhanced Database Management Tools](https://www.g2.com/survey_responses/blackbaud-raiser-s-edge-nxt-review-12685217)" | | 8 | [Daxko Operations](https://www.g2.com/products/daxko-operations/reviews) | 4.3/5.0 (97 reviews) | Membership operations with program registration tracking | "[Easy to Navigate, Reliable Performance—Daxko Keeps Our Programs Organized](https://www.g2.com/survey_responses/daxko-operations-review-12855783)" | | 9 | [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) | 4.4/5.0 (562 reviews) | Donor acknowledgment and retention tracking workflows | "[Top-Notch Support: Chatbot, Helpline, and Clear Webinars](https://www.g2.com/survey_responses/donorperfect-review-12270274)" | | 10 | [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) | 4.1/5.0 (4,688 reviews) | Unified donor and fund-restriction tracking | "[NetSuite Unifies Core Processes with Powerful Visibility and Reporting](https://www.g2.com/survey_responses/netsuite-review-12967208)" | ## How Many Nonprofit CRM Software Products Does G2 Track? **Total Products under this Category:** 149 ### Category Stats (Jun 2026) - **Average Rating**: 4.14/5 (↑0.01 vs May 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: ChMeetings (+0.45%) - Among all products in this category, ChMeetings recorded the largest rating increase compared to last month *Last updated: June 25, 2026* ## How Does G2 Rank Nonprofit CRM Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 15,500+ Authentic Reviews - 149+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Nonprofit CRM Software Is Best for Your Use Case? - **Leader:** [Givebutter](https://www.g2.com/products/givebutter/reviews) - **Highest Performer:** [CharityEngine](https://www.g2.com/products/charityengine-charityengine/reviews) - **Easiest to Use:** [Zeffy](https://www.g2.com/products/zeffy/reviews) - **Top Trending:** [Givebutter](https://www.g2.com/products/givebutter/reviews) - **Best Free Software:** [Givebutter](https://www.g2.com/products/givebutter/reviews) --- **Sponsored** ### Veevart Veevart is the all-in-one platform purpose-built for museums and cultural institutions, bringing ticketing, memberships, fundraising, CRM, finance, retail, and operations together into a single source of truth. By replacing disconnected systems and eliminating data silos, Veevart helps organizations streamline workflows, simplify daily operations, and gain a complete view of visitors, members, donors, and transactions. With real-time insights and automated processes, teams can make better decisions, and strengthen audience engagement across every touchpoint. From growing memberships and increasing revenue to deepening donor relationships, Veevart empowers museums to work more efficiently and focus on what matters most: creating meaningful cultural experiences and advancing their mission. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=482&secure%5Bdisplayable_resource_id%5D=482&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=482&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=30610&secure%5Bresource_id%5D=482&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fnonprofit-crm&secure%5Btoken%5D=e2c6abcb3d45988f2a85704d6bd21c6a0d8683058085d028dec8cadc2dab80fc&secure%5Burl%5D=https%3A%2F%2Fveevart.com%2F%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3Dveevart%2Bg2&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Nonprofit CRM Software Products in 2026? ### 1. [Givebutter](https://www.g2.com/products/givebutter/reviews) Givebutter is the most-loved nonprofit fundraising platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple categories of tools, including donation forms, fundraising campaigns, events, auctions, donor management (CRM), email, texting, and more—all for free, thanks to a 100% transparent tip-or-fee model. As the #1 rated nonprofit software company on G2 across multiple categories, Givebutter is on a mission to power the next billion changemakers. For more information on Givebutter, visit https://givebutter.com. Givebutter: Raise more. Pay less. Give better. 💛 **Average Rating:** 4.7/5.0 **Total Reviews:** 2,123 **How Do G2 Users Rate Givebutter?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.5/10) - **Fundraising:** 9.0/10 (Category avg: 8.0/10) - **Reporting:** 8.3/10 (Category avg: 7.9/10) - **Donor Communications:** 8.7/10 (Category avg: 7.9/10) **Who Is the Company Behind Givebutter?** - **Seller:** [Givebutter](https://www.g2.com/sellers/givebutter) - **Company Website:** https://www.givebutter.com - **Year Founded:** 2016 - **HQ Location:** Wilmington, DE - **LinkedIn® Page:** https://www.linkedin.com/company/givebutter/about (177 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director, President - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 83% Small-Business, 11% Mid-Market #### What Are Givebutter's Pros and Cons? **Pros:** - Ease of Use (397 reviews) - Fundraising (216 reviews) - Intuitive (169 reviews) - Easy Setup (164 reviews) - Setup Ease (140 reviews) **Cons:** - Missing Features (82 reviews) - Donation Management (63 reviews) - High Fees (52 reviews) - Limited Customization (52 reviews) - Limited Features (46 reviews) ### What Do G2 Reviewers Say About Givebutter? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of Givebutter, allowing quick setup and effective data management for fundraising. - Users love the **easy fundraising and campaign management** capabilities of Givebutter, enhancing their event experiences effortlessly. - Users love the **intuitive interface** of Givebutter, appreciating its ease of use for effective fundraising management. - Users highlight the **easy setup** of Givebutter, enabling quick and effective use even for non-professionals. - Users praise the **easy setup** of Givebutter, making it accessible even for first-time fundraising users. **Cons:** - Users note the **missing features** in Givebutter, emphasizing the need for AI integration, bulk contact imports, and membership options. - Users face **donation management challenges** , particularly with pledges disappearing and tedious tip adjustments, complicating the process. - Users feel the **high fees** charged for credit card transactions are burdensome for nonprofits and donors alike. - Users find **limited customization options** frustrating, especially when refining contact lists and setting up campaigns. - Users find Givebutter's **limited features** frustrating, particularly for contact management and event settings functionalities. #### What Are Recent G2 Reviews of Givebutter? **"[Big Savings on Card Fees for Nonprofits with GB](https://www.g2.com/survey_responses/givebutter-review-12920000)"** **Rating:** 5.0/5.0 stars *— Laura T.* [Read full review](https://www.g2.com/survey_responses/givebutter-review-12920000) --- **"[No-Code Setup That Saves Time and Money](https://www.g2.com/survey_responses/givebutter-review-12925463)"** **Rating:** 4.0/5.0 stars *— Angela F.* [Read full review](https://www.g2.com/survey_responses/givebutter-review-12925463) --- #### What Are G2 Users Discussing About Givebutter? - [What is Givebutter used for?](https://www.g2.com/discussions/what-is-givebutter-used-for) - 4 comments - [What does Givebutter do?](https://www.g2.com/discussions/what-does-givebutter-do) - 6 comments - [What is give butter?](https://www.g2.com/discussions/what-is-give-butter) - 2 comments - [Is Give butter safe?](https://www.g2.com/discussions/is-give-butter-safe) - 3 comments - [How much does Givebutter cost?](https://www.g2.com/discussions/how-much-does-givebutter-cost) - 5 comments ### 2. [Zeffy](https://www.g2.com/products/zeffy/reviews) Zeffy is a nonprofit fundraising platform where every dollar raised stays with the mission. Unlike most fundraising tools, which charge 5% or more per transaction, Zeffy covers all credit card processing fees and platform costs — funded instead by optional tips donors leave at checkout. Development directors, fundraising coordinators, treasurers, and executive directors rely on Zeffy to run their entire fundraising operation from one place, whether they lead a small community organization or a national charity with thousands of donors. The fee problem is real: on a $100,000 campaign, transaction fees alone can redirect $5,000 or more away from programs before a single dollar reaches the cause. Zeffy eliminates this loss entirely. Nonprofits pay no platform fee, no monthly subscription, and no hidden charge — every processing cost is absorbed so the full amount raised goes to the mission. From one dashboard, organizations can create donation forms, sell event tickets, run raffles, manage online auctions, launch peer-to-peer campaigns, handle memberships with automatic renewal, and operate an online shop. In-person fundraising is handled through a tap-to-pay mobile app that accepts payments on the spot. For donor communications, Zeffy includes a built-in email and newsletter platform as well as a postmail service that sends physical letters and postcards directly to donors. Giving history, contact records, and automated tax receipts for eligible organizations are managed through a built-in CRM, with real-time reporting across all fundraising types. Zeffy connects with the tools nonprofits already use. Donation forms and campaign pages embed directly into WordPress, Wix, Squarespace websites and more! Donors can give through Apple Pay, Google Pay, PayPal, and Venmo alongside standard credit and debit cards. Teams that rely on Mailchimp, Constant Contact, or social outreach through Facebook, Instagram, and WhatsApp can continue using those channels alongside Zeffy. QuickBooks integration keeps financial records current without manual exports. More than 100,000 nonprofits — from Big Brothers Big Sisters chapters and local YMCAs to neighborhood food banks, faith communities, and grassroots advocacy groups — have raised over $2 billion through Zeffy, saving more than $100 million in fees that returned directly to programs. Organizations that switch to Zeffy typically eliminate platform fees on the first campaign — without changing how they fundraise. **Average Rating:** 4.9/5.0 **Total Reviews:** 991 **How Do G2 Users Rate Zeffy?** - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.5/10) - **Fundraising:** 9.4/10 (Category avg: 8.0/10) - **Reporting:** 8.5/10 (Category avg: 7.9/10) - **Donor Communications:** 9.5/10 (Category avg: 7.9/10) **Who Is the Company Behind Zeffy?** - **Seller:** [Zeffy](https://www.g2.com/sellers/zeffy-0fff6cf3-999d-4024-9587-e9575dd1d531) - **Company Website:** https://www.zeffy.com/ - **Year Founded:** 2017 - **HQ Location:** Montreal, CA - **LinkedIn® Page:** https://www.linkedin.com/company/zeffy/ (59 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director, President - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 59% Small-Business, 3% Mid-Market #### What Are Zeffy's Pros and Cons? **Pros:** - Ease of Use (441 reviews) - Easy Setup (270 reviews) - No Fees (268 reviews) - Setup Ease (250 reviews) - Fundraising (226 reviews) **Cons:** - Donation Management (60 reviews) - Missing Features (60 reviews) - Limitations (53 reviews) - Payment Issues (44 reviews) - Limited Customization (42 reviews) ### What Do G2 Reviewers Say About Zeffy? *AI-generated summary from verified user reviews* **Pros:** - Users find Zeffy to be a **streamlined and user-friendly platform** that meets their needs effectively. - Users find Zeffy's **easy setup** invaluable, streamlining fundraising events and enhancing donor communication effortlessly. - Users value the **no fees for non-profits** , maximizing their fundraising potential and enhancing donation efficiency. - Users find Zeffy's **setup ease** exceptional, allowing quick campaign creation and seamless event management for nonprofits. - Users commend Zeffy for its **effortless fundraising** , enhancing event donations and simplifying sponsor contributions effectively. **Cons:** - Users note that Zeffy can be **insufficient as a comprehensive donor CRM** , necessitating an additional platform for better management. - Users desire **missing features** like enhanced auction options and better event organization to improve their experience with Zeffy. - Users express a need for improved **design tools and flexibility in permission settings** for better campaign management. - Users are concerned about **payment transparency** , as fees are not visible and can lead to confusion and lost sales. - Users note the **limited customization options** on Zeffy, which may restrict advanced workflows and branding efforts. #### What Are Recent G2 Reviews of Zeffy? **"[Zeffy has saved our organization time and money!](https://www.g2.com/survey_responses/zeffy-review-13042439)"** **Rating:** 5.0/5.0 stars *— Sharmia J.* [Read full review](https://www.g2.com/survey_responses/zeffy-review-13042439) --- **"[Update after over 2 years of using the Zeffy Platform.](https://www.g2.com/survey_responses/zeffy-review-9950169)"** **Rating:** 4.0/5.0 stars *— denise c.* [Read full review](https://www.g2.com/survey_responses/zeffy-review-9950169) --- ### 3. [Donorbox](https://www.g2.com/products/donorbox/reviews) Donorbox is an all-in-one fundraising platform designed to help nonprofits overcome key challenges like donor drop-off, limited resources, and the need for sustainable growth. With fast, easy-to-use donation forms, an AI-powered CRM, and seamless in-person giving options like Donorbox Live™ Kiosk, we empower organizations to maximize donations, build lasting donor relationships, and streamline their fundraising efforts – online and on-location. Join 100K+ nonprofits who trust Donorbox to grow their impact and sustain their mission. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,467 **How Do G2 Users Rate Donorbox?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.5/10) - **Fundraising:** 8.9/10 (Category avg: 8.0/10) - **Reporting:** 8.5/10 (Category avg: 7.9/10) - **Donor Communications:** 8.5/10 (Category avg: 7.9/10) **Who Is the Company Behind Donorbox?** - **Seller:** [Donorbox](https://www.g2.com/sellers/donorbox-422bc4ae-80a0-47f5-8605-804bfe247faa) - **Company Website:** https://donorbox.org - **Year Founded:** 2014 - **HQ Location:** Arlington County, Virginia - **Twitter:** @Donorbox (6,037 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3704931/ (151 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director, Director - **Top Industries:** Non-Profit Organization Management, Religious Institutions - **Company Size:** 86% Small-Business, 3% Mid-Market #### What Are Donorbox's Pros and Cons? **Pros:** - Ease of Use (442 reviews) - Easy Setup (349 reviews) - Setup Ease (300 reviews) - Donations Management (236 reviews) - Fundraising (175 reviews) **Cons:** - High Fees (110 reviews) - Donation Management (100 reviews) - Pricing Issues (92 reviews) - Payment Issues (72 reviews) - Limited Customization (69 reviews) ### What Do G2 Reviewers Say About Donorbox? *AI-generated summary from verified user reviews* **Pros:** - Users rave about the **ease of use** of Donorbox, highlighting simple setup and seamless payment options. - Users value the **easy setup** of Donorbox, finding it quick and intuitive for their fundraising needs. - Users value the **setup ease** of Donorbox, enabling quick onboarding and efficient fundraising without complications. - Users value the **easy setup and functionality** of Donorbox, facilitating efficient donation management for nonprofits. - Users appreciate the **affordable fees and ease of setup** with Donorbox, enhancing their fundraising efforts effectively. **Cons:** - Users are frustrated with the **high fees** that reduce the donations received by their nonprofit organizations. - Users often notice that the **transaction fees** can deter smaller donations, affecting their overall giving experience. - Users find **pricing issues** with Donorbox, particularly regarding high costs for integrations and premium features. - Users express frustration with **payment issues** , including fees and the need for multiple accounts for payments. - Users desire more **customization options** in Donorbox to better match their branding and improve functionality. #### What Are Recent G2 Reviews of Donorbox? **"[Powerful tool for donation campaigns, but pay attention to the data](https://www.g2.com/survey_responses/donorbox-review-5158182)"** **Rating:** 5.0/5.0 stars *— Davide F.* [Read full review](https://www.g2.com/survey_responses/donorbox-review-5158182) --- **"[International Donations Made Easy, Needs Better Customization](https://www.g2.com/survey_responses/donorbox-review-12923887)"** **Rating:** 5.0/5.0 stars *— Aliesha V.* [Read full review](https://www.g2.com/survey_responses/donorbox-review-12923887) --- #### What Are G2 Users Discussing About Donorbox? - [Is Donorbox a payment processor?](https://www.g2.com/discussions/is-donorbox-a-payment-processor) - [Does Donorbox take a cut?](https://www.g2.com/discussions/does-donorbox-take-a-cut) - [What is Donorbox?](https://www.g2.com/discussions/what-is-donorbox) - [Is Donorbox a CRM?](https://www.g2.com/discussions/is-donorbox-a-crm) ### 4. [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) Bloomerang CRM helps you raise more by turning donor data into deeper relationships and smarter strategies. With a complete 360º view of every supporter, this intuitive solution makes it easy to identify top prospects, personalize outreach, and retain more donors—without the complexity of disconnected tools or messy spreadsheets. Engagement and Generosity Scores, real-time dashboards, and powerful mobile access help you see who’s ready to give and when to reach out—so you can fundraise with confidence. From first-time donors to lifelong champions, every interaction is an opportunity to inspire greater generosity. As part of the Bloomerang Giving Platform, Bloomerang CRM connects seamlessly with your fundraising, volunteer, and stewardship tools—giving your entire team a single, unified view of donor relationships. Whether you’re planning a campaign, segmenting your list, or building your year-end appeal, Bloomerang CRM helps you move faster, raise smarter, and grow stronger. Your mission deserves more than incremental progress. Unlock an unstoppable support engine with Bloomerang’s revolutionary Giving Platform, turning every action into deeper donor connections and a compounding cycle of growth. Raise more, retain more, and reach further than ever before. **Average Rating:** 4.6/5.0 **Total Reviews:** 883 **How Do G2 Users Rate Bloomerang CRM?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.5/10) - **Fundraising:** 8.7/10 (Category avg: 8.0/10) - **Reporting:** 8.9/10 (Category avg: 7.9/10) - **Donor Communications:** 8.8/10 (Category avg: 7.9/10) **Who Is the Company Behind Bloomerang CRM?** - **Seller:** [Bloomerang Giving Platform](https://www.g2.com/sellers/bloomerang-giving-platform) - **Company Website:** https://bloomerang.co - **Year Founded:** 2012 - **HQ Location:** Indianapolis - **Twitter:** @bloomerangTech (7,701 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2675499/ (577 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director, Director of Development - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 81% Small-Business, 18% Mid-Market #### What Are Bloomerang CRM's Pros and Cons? **Pros:** - Ease of Use (31 reviews) - Report Generation (14 reviews) - Reporting (14 reviews) - Intuitive (13 reviews) - Customer Support (12 reviews) **Cons:** - Limited Features (9 reviews) - Email Functionality (7 reviews) - Limited Customization (7 reviews) - Email Management (6 reviews) - Learning Curve (5 reviews) ### What Do G2 Reviewers Say About Bloomerang CRM? *AI-generated summary from verified user reviews* **Pros:** - Users find Bloomerang CRM to be **incredibly easy to use** , enhancing their experience with robust features and integrations. - Users love the **easy and accurate report generation** in Bloomerang, praising its intuitive design and helpful insights. - Users value the **robust reporting features** of Bloomerang CRM, which provide accurate and essential data effortlessly. - Users value the **intuitive design** of Bloomerang, finding it easy to navigate and manage donor information effortlessly. - Users praise the **exceptional customer support** of Bloomerang CRM, highlighting its helpfulness and dedication to user satisfaction. **Cons:** - Users express concern over **limited features** , such as poor survey customization and inadequate email tracking options. - Users find the **email functionality limited** due to its lack of customization and editing options before sending. - Users find the **limited customization options** in Bloomerang CRM restrictive, particularly in email and reporting features. - Users find the **email management limited** , needing better integration and features for customized communication with donors. - Users find the **learning curve steep** due to the numerous features and lack of personalized training support. #### What Are Recent G2 Reviews of Bloomerang CRM? **"[Bloom’s QuickBooks Integration & Mission Team Management Saves Us 45 Hours a Week](https://www.g2.com/survey_responses/bloomerang-crm-review-12972942)"** **Rating:** 5.0/5.0 stars *— Julie S.* [Read full review](https://www.g2.com/survey_responses/bloomerang-crm-review-12972942) --- **"[Intuitive Donor Management with Outstanding Support](https://www.g2.com/survey_responses/bloomerang-crm-review-12978304)"** **Rating:** 4.5/5.0 stars *— Juan H.* [Read full review](https://www.g2.com/survey_responses/bloomerang-crm-review-12978304) --- #### What Are G2 Users Discussing About Bloomerang CRM? - [What is Bloomerang used for?](https://www.g2.com/discussions/what-is-bloomerang-used-for) - [What is Qgiv used for?](https://www.g2.com/discussions/what-is-qgiv-used-for) - [What is donor management?](https://www.g2.com/discussions/what-is-donor-management) - 1 comment - [What does Qgiv do?](https://www.g2.com/discussions/what-does-qgiv-do) - [What is the best donor management software?](https://www.g2.com/discussions/bloomerang-what-is-the-best-donor-management-software) - 1 comment ### 5. [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) Neon CRM is the nonprofit relationship management platform that empowers small and midsize nonprofits to make and maintain the personal connections that drive real, long-term growth. Instead of juggling disconnected tools and spreadsheets, your team can manage fundraising, communications, events, and supporter data in one intuitive, modern platform—giving you a complete view of every supporter relationship. With all your data and tools in one place, Neon CRM provides a true 360° view of your supporters. You can see how donors give over time, how volunteers engage, and how participants show up across campaigns and events. This insight makes it easier to spot opportunities, like turning a first-time donor into a monthly supporter or nurturing a long-time volunteer into a future major giver. Neon CRM’s powerful fundraising tools help you raise more while building a stronger, more connected community. Create flexible, conversion-friendly donation forms, run targeted campaigns, and grow a sustainable recurring giving program. Engage supporters with built-in tools for peer-to-peer fundraising, volunteer management, memberships, and events—all fully connected to your donor data so every interaction deepens the relationship. As your organization grows, Neon CRM helps ensure you’re always communicating with purpose. You can easily set up automated welcome series, timely thank-you messages, and thoughtful re-engagement emails that feel personal and authentic. These automations save your team hours of manual work while ensuring supporters receive the right message at the right time—strengthening trust and increasing donor loyalty. Putting personal connections first leads to measurable results. Nonprofits using Neon CRM see an average donation growth of 33% in their first year. By unifying data, reducing manual work, and enabling more meaningful engagement, Neon CRM helps organizations grow without losing the human touch that makes their mission matter. Free live chat, email, and phone support are included with every Neon CRM plan! With a dedicated U.S.-based support hub, 24/7 intelligent troubleshooting, faster response times, and expanded weekend availability, Neon One now provides industry-leading customer support. At Neon One, we believe your technology should grow with you. That’s why Neon CRM offers fair, affordable pricing on a sliding scale based on your organization’s revenue, not the number of contacts in your database. You can focus on building relationships and increasing impact, confident that your platform is designed to support you at every stage of growth. **Average Rating:** 4.2/5.0 **Total Reviews:** 423 **How Do G2 Users Rate Neon CRM?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.5/10) - **Fundraising:** 8.3/10 (Category avg: 8.0/10) - **Reporting:** 7.8/10 (Category avg: 7.9/10) - **Donor Communications:** 8.1/10 (Category avg: 7.9/10) **Who Is the Company Behind Neon CRM?** - **Seller:** [Neon One, LLC](https://www.g2.com/sellers/neon-one-llc) - **Company Website:** https://neonone.com/ - **Year Founded:** 2018 - **HQ Location:** Chicago, IL - **Twitter:** @NeonOneTech (629 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/neonone/ (192 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director, Director of Development - **Top Industries:** Non-Profit Organization Management, Performing Arts - **Company Size:** 86% Small-Business, 10% Mid-Market #### What Are Neon CRM's Pros and Cons? **Pros:** - Ease of Use (56 reviews) - Features (43 reviews) - Customer Support (33 reviews) - Donor Management (33 reviews) - All-in-one Solution (22 reviews) **Cons:** - Difficult Learning (20 reviews) - Not Intuitive (20 reviews) - Lacking Features (16 reviews) - Missing Features (16 reviews) - Inefficient Reporting (15 reviews) ### What Do G2 Reviewers Say About Neon CRM? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Neon CRM, making it simple for anyone to navigate and learn quickly. - Users value the **user-friendly features** of Neon CRM, which streamline nonprofit tasks and enhance overall efficiency. - Users appreciate the **responsive and caring customer support** of Neon CRM, enhancing their overall experience with the platform. - Users value the **responsive support and efficient donor management** that simplifies record-keeping and communication efforts. - Users appreciate the **all-in-one solution** of Neon CRM, simplifying nonprofit tasks and enhancing workflow efficiency. **Cons:** - Users face a **difficult learning curve** with Neon CRM, needing extra training for advanced features and configurations. - Users find the **navigation not intuitive** , making it challenging to run reports and manage events effectively. - Users note the **lack of features** in Neon CRM, facing limitations and difficulties with setup and accessibility. - Users find the **missing features** in Neon CRM limit customization and complicate essential tasks like reporting and event management. - Users struggle with **inefficient reporting** , finding it complicated and requiring manual adjustments for accurate data representation. #### What Are Recent G2 Reviews of Neon CRM? **"[Intuitive CRM with Powerful Dashboards and Room to Grow](https://www.g2.com/survey_responses/neon-crm-review-12562784)"** **Rating:** 4.0/5.0 stars *— Alyssa A.* [Read full review](https://www.g2.com/survey_responses/neon-crm-review-12562784) --- **"[Flexible, Easy Donor Tracking with Excellent, Responsive Support](https://www.g2.com/survey_responses/neon-crm-review-12297340)"** **Rating:** 4.5/5.0 stars *— Edmund S.* [Read full review](https://www.g2.com/survey_responses/neon-crm-review-12297340) --- ### 6. [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) 1) At Salesforce.org, we believe technology when used for good can change the world. It is the most powerful equalizer of our time, providing access to data, knowledge, and above all, connections. Salesforce.org (http://salesforce.org/) offers solutions built on the Salesforce platform, designed for the needs of nonprofits, educational institutions, and foundations. As a social enterprise, the more missions our technology supports, the more we’re able to invest back into innovation and communities, creating an endless circle of good. 2) The Nonprofit Cloud offers nonprofits solutions in: \* Fundraising \* Reporting and Analytics \* Income Management \* Donor Engagement \* Donation Management \* Marketing Communications and Engagement \* Personalized Journeys \* Marketing Automation \* Community Portals \* Attribution & AI \* Program Management and Service Delivery \* Program Delivery \* Grants Management \* Impact Measurement \* Volunteer Management \* Advocacy \* Hotline/Helpline Management \* Case Management \* Project Management \* Salesforce.org (http://salesforce.org/) also offers Foundations and grantmaking nonprofits outbound grants management solutions. 3) The Nonprofit Cloud has solutions to help you manage and deliver your programs and services, raise more funds, engage more effectively with your stakeholders, and understand and share your impact all on a single technology platform. And you don't have to go it alone. Nonprofits have unique technology needs so Salesforce.org (http://salesforce.org/) offers Success Services for: \* Always-on expertise: learn from the people who know Salesforce best \* Data-driven insights: plan your strategic roadmap \* Design-led innovation: create experiences that delight your constituents We also have an incredible ecosystem of implementation partners with subject matter expertise to help you get your system configured right the first time and up and running quickly and effectively. Nonprofits everywhere are choosing the #1 CRM platform over Salesforce competitors like never before. Join them. \* 89% of Salesforce.org customers say Salesforce has helped improve their ability to achieve their mission \* +49% faster response to constituents \* +24% donor retention \* -32% service and support costs \* -17% cost per dollar raised **Average Rating:** 4.1/5.0 **Total Reviews:** 82 **How Do G2 Users Rate Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)?** - **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.5/10) - **Fundraising:** 7.5/10 (Category avg: 8.0/10) - **Reporting:** 8.8/10 (Category avg: 7.9/10) - **Donor Communications:** 7.2/10 (Category avg: 7.9/10) **Who Is the Company Behind Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)?** - **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce) - **Year Founded:** 1999 - **HQ Location:** San Francisco, CA - **Twitter:** @salesforce (579,511 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3185/ (83,223 employees on LinkedIn®) - **Ownership:** NYSE:CRM **Who Uses This Product?** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 62% Small-Business, 34% Mid-Market #### What Are Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)'s Pros and Cons? **Pros:** - Customizability (2 reviews) - Customization (2 reviews) - Features (2 reviews) - CRM Integration (1 reviews) - Data Storage (1 reviews) **Cons:** - Confusing Terminology (1 reviews) - Difficult Learning (1 reviews) - Difficult Learning Curve (1 reviews) - Expensive (1 reviews) - High Fees (1 reviews) ### What Do G2 Reviewers Say About Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **customizability** of Agentforce Nonprofit, enabling tailored solutions for seamless fundraising and program management. - Users appreciate the **customization options** of Agentforce Nonprofit, enhancing their fundraising and program management experience. - Users value the **customizability and extensive features** of Agentforce Nonprofit, enhancing fundraising and program management efficiency. - Users value the **flexible CRM integration** of Agentforce Nonprofit, enhancing program management and customizability for nonprofits. - Users value the **data storage capability** of Agentforce Nonprofit, enabling efficient information retrieval and accessibility. **Cons:** - Users find the **confusing terminology** in Agentforce Nonprofit challenging, though training helps mitigate some issues. - Users find **difficult learning** curves with Agentforce Nonprofit due to its differences from other Salesforce products. - Users find the **difficult learning curve** challenging, as it differs from other Salesforce products. - Users find the pricing of Agentforce Nonprofit to be **expensive** , compounded by aggressive billing practices. - Users express concerns about the **high fees** and find the billing process to be overly aggressive. #### What Are Recent G2 Reviews of Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? **"[Effortless Donation and Volunteer Tracking](https://www.g2.com/survey_responses/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-review-11844107)"** **Rating:** 5.0/5.0 stars *— Julio E. R.* [Read full review](https://www.g2.com/survey_responses/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-review-11844107) --- **"[A Win-Win Start: 10 Free Licenses to Try Before You Invest](https://www.g2.com/survey_responses/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-review-12458424)"** **Rating:** 5.0/5.0 stars *— Verified User in Pharmaceuticals* [Read full review](https://www.g2.com/survey_responses/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-review-12458424) --- #### What Are G2 Users Discussing About Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? - [What is Salesforce for Ngo?](https://www.g2.com/discussions/what-is-salesforce-for-ngo) - [Which non profits use Salesforce?](https://www.g2.com/discussions/which-non-profits-use-salesforce) - [What is the Salesforce Nonprofit Success Pack?](https://www.g2.com/discussions/what-is-the-salesforce-nonprofit-success-pack) - [How can Salesforce help non profits?](https://www.g2.com/discussions/how-can-salesforce-help-non-profits) - 1 comment ### 7. [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) On average, Raiser's Edge NXT customers experience: - 35% growth in number of donors - 48% growth in number of gifts - 44% growth in total dollars raised Blackbaud Raisers Edge NXT is a cloud-based fundraising and relationship management solution that's smart, fully integrated, and purpose-built exclusively for fundraising. Its advanced technology will streamline your data and reporting processes, increasing operational efficiency, and provide insight to every stage of the constituent lifecycle, helping you attract new supporters, engage them with the right communications according to their unique preferences, and grow their impact on your mission. **Average Rating:** 3.9/5.0 **Total Reviews:** 621 **How Do G2 Users Rate Blackbaud Raiser's Edge NXT?** - **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 8.5/10) - **Fundraising:** 7.1/10 (Category avg: 8.0/10) - **Reporting:** 6.6/10 (Category avg: 7.9/10) - **Donor Communications:** 6.1/10 (Category avg: 7.9/10) **Who Is the Company Behind Blackbaud Raiser's Edge NXT?** - **Seller:** [Blackbaud](https://www.g2.com/sellers/blackbaud) - **Company Website:** https://www.blackbaud.com/ - **Year Founded:** 1981 - **HQ Location:** Charleston, South Carolina - **Twitter:** @blackbaud (32,521 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/162724/ (3,233 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Development Associate, Development Coordinator - **Top Industries:** Non-Profit Organization Management, Higher Education - **Company Size:** 49% Mid-Market, 41% Small-Business #### What Are Blackbaud Raiser's Edge NXT's Pros and Cons? **Pros:** - Ease of Use (69 reviews) - Intuitive (30 reviews) - User Experience (29 reviews) - Features (25 reviews) - Donor Management (24 reviews) **Cons:** - Missing Features (34 reviews) - Database Issues (19 reviews) - Limited Features (18 reviews) - Limitations (17 reviews) - Limited Access (15 reviews) ### What Do G2 Reviewers Say About Blackbaud Raiser's Edge NXT? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Blackbaud Raiser's Edge NXT, enjoying its user-friendly interface and straightforward features. - Users appreciate the **intuitive design** of Blackbaud Raiser's Edge NXT, making it easy for all to navigate. - Users appreciate the **user-friendly interface** of Blackbaud Raiser's Edge NXT, making it accessible for all experience levels. - Users appreciate the **flexible and feature-rich** nature of Blackbaud Raiser's Edge NXT for effective fundraising and data management. - Users value the **extensive donor management capabilities** of Blackbaud Raiser's Edge NXT, which enhance daily operations and fundraising efforts. **Cons:** - Users find the **missing features** of Blackbaud Raiser's Edge NXT frustrating, particularly for event forms and limited database functionalities. - Users feel frustrated with the **database issues** in Blackbaud Raiser's Edge NXT, missing key functionalities from the database view. - Users find the **limited features** of Blackbaud Raiser's Edge NXT frustrating, impacting their ability to multitask effectively. - Users find the **limited functionality in WebView** frustrating, as it requires extra steps and workarounds for tasks. - Users find the **limited access** frustrating, as multiple features and integrations are still in development. #### What Are Recent G2 Reviews of Blackbaud Raiser's Edge NXT? **"[RE NXT Is Good for My Organization But Could Be Even Better With Enhanced Database Management Tools](https://www.g2.com/survey_responses/blackbaud-raiser-s-edge-nxt-review-12685217)"** **Rating:** 4.0/5.0 stars *— Rhiannon A.* [Read full review](https://www.g2.com/survey_responses/blackbaud-raiser-s-edge-nxt-review-12685217) --- **"[Industry Leader Trying to Modernize](https://www.g2.com/survey_responses/blackbaud-raiser-s-edge-nxt-review-8642016)"** **Rating:** 4.0/5.0 stars *— Daniel S.* [Read full review](https://www.g2.com/survey_responses/blackbaud-raiser-s-edge-nxt-review-8642016) --- #### What Are G2 Users Discussing About Blackbaud Raiser's Edge NXT? - [What is Blackbaud Raiser's Edge NXT used for?](https://www.g2.com/discussions/what-is-blackbaud-raiser-s-edge-nxt-used-for) - [How much does Raiser's Edge NXT cost?](https://www.g2.com/discussions/how-much-does-raiser-s-edge-nxt-cost) - [What is the difference between Raiser's Edge and Raiser's Edge NXT?](https://www.g2.com/discussions/what-is-the-difference-between-raiser-s-edge-and-raiser-s-edge-nxt) - 2 comments - [Is Raiser's Edge a CRM database?](https://www.g2.com/discussions/is-raiser-s-edge-a-crm-database) - [What is Raiser's Edge NXT?](https://www.g2.com/discussions/what-is-raiser-s-edge-nxt) - 1 comment ### 8. [Daxko Operations](https://www.g2.com/products/daxko-operations/reviews) Daxko Operations is a modern nonprofit management software platform that helps membership-based community organizations manage membership, programs, payments, reporting, and engagement in one secure, unified system. Built specifically for YMCAs, JCCs, Boys & Girls Clubs, and health and wellness organizations, it supports the operational and financial workflows required to run multi-location community centers at scale. Built to support the real-world complexity of nonprofit organizations, Daxko Operations handles high-volume check-ins, flexible program administration, recurring billing, and day-to-day staff workflows without relying on disconnected tools or manual workarounds. Core capabilities are live today and designed to work together out of the box, helping teams standardize processes and reduce operational friction across departments. Security, privacy, and compliance are foundational to the platform. Daxko Operations includes enterprise-grade security controls, role-based access, and strong data governance to help protect sensitive member and financial information. Integrated payments and financial workflows support accurate billing, and more reliable financial reporting, giving leadership teams confidence in operational performance. Built-in automation and intelligent insights help reduce administrative burden, improve accuracy, and give decision-makers clearer visibility into performance across the organization. With one source of truth for membership, programs, and financial activity, teams can operate more efficiently and focus more time on serving their communities. Key capabilities include: • Membership management and member account tools for community-based organizations • Program management software for registrations, schedules, events, and capacity-based offerings • Integrated payments that support revenue collection and reconciliation Dashboards and analytics for operational visibility and board-ready insights • Enterprise-grade data security, privacy protections, and role-based access controls • Automations and AI-powered insights that reduce manual effort and improve consistency Daxko Operations is trusted by nonprofit leaders who need software that works the way their organization works by delivering clarity, control, and reliability without depending on future feature promises. **Average Rating:** 4.3/5.0 **Total Reviews:** 97 **How Do G2 Users Rate Daxko Operations?** - **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 8.5/10) - **Fundraising:** 6.5/10 (Category avg: 8.0/10) - **Reporting:** 6.8/10 (Category avg: 7.9/10) - **Donor Communications:** 7.0/10 (Category avg: 7.9/10) **Who Is the Company Behind Daxko Operations?** - **Seller:** [Daxko](https://www.g2.com/sellers/daxko) - **Company Website:** https://www.daxko.com - **Year Founded:** 1998 - **HQ Location:** Birmingham, AL - **Twitter:** @Daxko (2,161 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/daxko (888 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Health, Wellness and Fitness, Non-Profit Organization Management - **Company Size:** 63% Mid-Market, 22% Small-Business #### What Are Daxko Operations's Pros and Cons? **Pros:** - Ease of Use (33 reviews) - Efficiency (11 reviews) - Efficiency Improvement (11 reviews) - Navigation Ease (11 reviews) - Functionality (9 reviews) **Cons:** - Technical Issues (9 reviews) - Missing Features (6 reviews) - Not User-Friendly (5 reviews) - Donation Management (4 reviews) - Accounting Limitations (3 reviews) ### What Do G2 Reviewers Say About Daxko Operations? *AI-generated summary from verified user reviews* **Pros:** - Users find Daxko Operations **easy to use** , appreciating its consistency and quick access to needed information. - Users value the **efficiency** of Daxko Operations, enabling immediate support and streamlined communication across departments. - Users love the **efficiency improvement** Daxko Operations delivers, streamlining admin tasks and enhancing community service efforts. - Users appreciate the **navigation ease** of Daxko Operations, finding it quick and straightforward to access essential information. - Users appreciate the **user-friendly interface and robust features** of Daxko Operations, enabling seamless management in health and wellness organizations. **Cons:** - Users face **technical issues** with Daxko Operations, including crashes and difficulties with equipment configuration and updates. - Users desire additional features, including a **credit application and easier access to help** for improved usability. - Users find Daxko Operations to be **not user-friendly** , with dated interface and cumbersome navigation for reports and data. - Users find the **constant changes and updates** frustrating, complicating the donor search and overall usability of Daxko Operations. - Users find **accounting limitations** in Daxko Operations, especially regarding payment scheduling and activity tracking. #### What Are Recent G2 Reviews of Daxko Operations? **"[Easy to Navigate, Reliable Performance—Daxko Keeps Our Programs Organized](https://www.g2.com/survey_responses/daxko-operations-review-12855783)"** **Rating:** 4.5/5.0 stars *— Hailey W.* [Read full review](https://www.g2.com/survey_responses/daxko-operations-review-12855783) --- **"[Easy-to-Understand UX, Strong Performance, and Great In-App Support](https://www.g2.com/survey_responses/daxko-operations-review-13038983)"** **Rating:** 5.0/5.0 stars *— Verified User in Non-Profit Organization Management* [Read full review](https://www.g2.com/survey_responses/daxko-operations-review-13038983) --- #### What Are G2 Users Discussing About Daxko Operations? - [What does Daxko Engage do?](https://www.g2.com/discussions/what-does-daxko-engage-do) - [What is Daxko ymca?](https://www.g2.com/discussions/what-is-daxko-ymca) - [How much does Daxko cost?](https://www.g2.com/discussions/daxko-engage-how-much-does-daxko-cost) - [What is Daxko mobile app?](https://www.g2.com/discussions/what-is-daxko-mobile-app) - [What does Daxko do?](https://www.g2.com/discussions/what-does-daxko-do) ### 9. [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) DonorPerfect is the nonprofit platform that makes it easy to do good. In a single system, development teams can make better decisions, build meaningful connections, and boost revenue by 25% in the first year. From solicitation to stewardship, DonorPerfect is known for its simple tools that drive community impact. Any size organization can manage contacts, automate tasks, analyze trends, measure progress, and share updates—all from one reliable source, and with top-rated support. Trusted by 75,000 nonprofit professionals, DonorPerfect makes it easy to do good. From sustaining your mission to simplifying daily tasks, DonorPerfect provides an all-in-one system for fundraising success, support, and sustainability. Out of the box, DonorPerfect includes powerful features like Constant Contact digital marketing, advanced custom reporting, and automated donor management, allowing nonprofits to make informed decisions and meaningful connections. **Average Rating:** 4.4/5.0 **Total Reviews:** 562 **How Do G2 Users Rate DonorPerfect?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.5/10) - **Fundraising:** 7.9/10 (Category avg: 8.0/10) - **Reporting:** 7.9/10 (Category avg: 7.9/10) - **Donor Communications:** 8.4/10 (Category avg: 7.9/10) **Who Is the Company Behind DonorPerfect?** - **Seller:** [DonorPerfect](https://www.g2.com/sellers/donorperfect) - **Company Website:** https://www.donorperfect.com - **Year Founded:** 1981 - **HQ Location:** Fort Washington, PA - **Twitter:** @DonorPerfect (6,877 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/showcase/donorperfect-software/ (277 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director, Director of Development - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 76% Small-Business, 22% Mid-Market #### What Are DonorPerfect's Pros and Cons? **Pros:** - Customer Support (64 reviews) - Ease of Use (63 reviews) - Staff Helpfulness (30 reviews) - Donor Management (28 reviews) - Features (27 reviews) **Cons:** - Missing Features (17 reviews) - Limitations (16 reviews) - Learning Curve (15 reviews) - Report Generation (14 reviews) - Not Intuitive (13 reviews) ### What Do G2 Reviewers Say About DonorPerfect? *AI-generated summary from verified user reviews* **Pros:** - Users rave about DonorPerfect's **timely and knowledgeable customer support** , making issue resolution easy and efficient. - Users appreciate the **ease of use** of DonorPerfect, enabling seamless customization and efficient donor management. - Users commend the **helpfulness of staff** , highlighting their timely, knowledgeable, and friendly support for effective problem-solving. - Users appreciate the **centralized and user-friendly donor management** of DonorPerfect, enhancing data accuracy and engagement. - Users value the **user-friendly interface and robust reporting** of DonorPerfect, enhancing team efficiency and donor management. **Cons:** - Users note that **missing features** and outdated functionalities hinder their experience with DonorPerfect. - Users face challenges with **limited reporting functionality** and lack of donor self-management features, complicating their workflow. - Users experience a **steep learning curve** with DonorPerfect, finding it overwhelming due to its many features. - Users find **report generation challenging** , with a steep learning curve and difficulty locating needed reports. - Users find DonorPerfect **not intuitive** , with scattered features and a confusing layout that complicates navigation. #### What Are Recent G2 Reviews of DonorPerfect? **"[Top-Notch Support: Chatbot, Helpline, and Clear Webinars](https://www.g2.com/survey_responses/donorperfect-review-12270274)"** **Rating:** 4.0/5.0 stars *— Beth D.* [Read full review](https://www.g2.com/survey_responses/donorperfect-review-12270274) --- **"[Modern, Intuitive CRM with Excellent Support and Reporting](https://www.g2.com/survey_responses/donorperfect-review-12203584)"** **Rating:** 4.0/5.0 stars *— Emily K.* [Read full review](https://www.g2.com/survey_responses/donorperfect-review-12203584) --- #### What Are G2 Users Discussing About DonorPerfect? - [What is DonorPerfect used for?](https://www.g2.com/discussions/what-is-donorperfect-used-for) - [What is the best donor management software?](https://www.g2.com/discussions/donorperfect-what-is-the-best-donor-management-software) - [How much does donor perfect cost?](https://www.g2.com/discussions/how-much-does-donor-perfect-cost) - 1 comment - [Is DonorPerfect a CRM?](https://www.g2.com/discussions/is-donorperfect-a-crm) - 1 comment - [What is DonorPerfect?](https://www.g2.com/discussions/what-is-donorperfect) ### 10. [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) As the world's #1 AI Cloud ERP solution for more than 25 years, NetSuite has helped businesses gain the visibility, control, and agility to build and grow a successful business. First focused on financials and ERP, we now provide an AI-powered integrated system that also includes inventory management, HR, professional services automation, and commerce, and is used by more than 43,000 customers in 220 countries. **Average Rating:** 4.1/5.0 **Total Reviews:** 4,688 **How Do G2 Users Rate NetSuite?** - **Has the product been a good partner in doing business?:** 7.4/10 (Category avg: 8.5/10) - **Fundraising:** 7.5/10 (Category avg: 8.0/10) - **Reporting:** 8.4/10 (Category avg: 7.9/10) - **Donor Communications:** 7.3/10 (Category avg: 7.9/10) **Who Is the Company Behind NetSuite?** - **Seller:** [Oracle](https://www.g2.com/sellers/oracle) - **Company Website:** https://www.oracle.com/middleware/technologies/api-manager.html - **Year Founded:** 1977 - **HQ Location:** Austin, TX - **Twitter:** @Oracle (827,997 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1028/ (208,078 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Controller, Accounting Manager - **Top Industries:** Computer Software, Accounting - **Company Size:** 57% Mid-Market, 31% Small-Business #### What Are NetSuite's Pros and Cons? **Pros:** - Ease of Use (521 reviews) - Customizability (342 reviews) - Functionality (318 reviews) - Customization Options (304 reviews) - Customization (278 reviews) **Cons:** - Learning Curve (354 reviews) - Improvement Needed (306 reviews) - Missing Features (265 reviews) - Limited Customization (229 reviews) - Not User-Friendly (227 reviews) ### What Do G2 Reviewers Say About NetSuite? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of NetSuite, noting its smooth functionality and intuitive features. - Users appreciate the **customizability** of NetSuite, enabling tailored solutions for effective inventory and reporting management. - Users value the **seamless integration and customization** in NetSuite, enhancing efficiency and user experience significantly. - Users value the **extensive customization options** in NetSuite, enhancing business processes and reporting capabilities significantly. - Users love the **customization capabilities** of NetSuite, greatly impacting their business and enhancing reporting flexibility. **Cons:** - Users find the **steep learning curve** of NetSuite challenging, requiring significant time and resources for setup and navigation. - Users find the **complex reports and navigation difficulties** frustrating, indicating a need for enhancements and a better interface. - Users find **missing features** in NetSuite, such as limited integration and underdeveloped project functionalities, frustrating. - Users find the **limited customization** in NetSuite restricts their ability to tailor the system effectively. - Users find NetSuite **not user-friendly** , citing challenges with report creation, outdated interface, and complex configurations. #### What Are Recent G2 Reviews of NetSuite? **"[Real-Time Visibility Across Finance, Inventory, Purchasing, and Sales](https://www.g2.com/survey_responses/netsuite-review-12905951)"** **Rating:** 5.0/5.0 stars *— David K.* [Read full review](https://www.g2.com/survey_responses/netsuite-review-12905951) --- **"[NetSuite Unifies Core Processes with Powerful Visibility and Reporting](https://www.g2.com/survey_responses/netsuite-review-12967208)"** **Rating:** 4.5/5.0 stars *— Abhishek G.* [Read full review](https://www.g2.com/survey_responses/netsuite-review-12967208) --- #### What Are G2 Users Discussing About NetSuite? - [Is NetSuite an accounting software?](https://www.g2.com/discussions/is-netsuite-an-accounting-software) - 4 comments - [What is NetSuite built on?](https://www.g2.com/discussions/what-is-netsuite-built-on) - 1 comment - [Is NetSuite a good ERP system?](https://www.g2.com/discussions/is-netsuite-a-good-erp-system) - 3 comments, 1 upvote - [What is a NetSuite software?](https://www.g2.com/discussions/what-is-a-netsuite-software) - 3 comments ### 11. [Glue Up](https://www.g2.com/products/glue-up/reviews) Glue Up is an all-in-one CRM platform designed to help associations, Chambers of Commerce and other member-based organizations build and grow their communities through events, memberships, and various digital tools, all from a single interface. This comprehensive solution integrates essential functionalities such as CRM, event management, membership management, email marketing, project management, training management, surveys, and financial tools, providing users with a cohesive experience that simplifies their operations. Targeted primarily at associations, Chambers of Commerce, event organizers, and other member-based organizations, Glue Up is perfect choice for those seeking to enhance their community engagement and operational efficiency. The platform is particularly beneficial for organizations that require robust tools to manage memberships, organize events, and communicate effectively with their members. By consolidating multiple functionalities into one platform, Glue Up allows organizations to focus on their core mission of serving their communities while reducing the complexity of managing disparate systems. Key features of Glue Up include its two mobile applications—one designed for organizations and the other for their communities—both available at no additional cost. These mobile apps enable users to manage their activities on the go, ensuring that they can stay connected and engaged with their members anytime, anywhere. Additionally, Glue Up's advanced engagement features, such as Speed Networking, Community Engagement Solutions, and Chapter Management, provide organizations with innovative ways to foster interaction and collaboration among their members. Since its introduction of AI capabilities in 2023, Glue Up has positioned itself as the first AI-powered association management software. This advancement allows organizations to leverage artificial intelligence to enhance member engagement and streamline operations further. The platform's unique offerings, including White Label and Webinar Engagement Solutions, cater to the specific needs of demanding member organizations, making it a versatile choice for those looking to elevate their community-building efforts. With over 3,000 organizations utilizing Glue Up across more than 70 countries, the platform has proven its effectiveness in helping member communities thrive. By integrating a wide array of tools and features into a single platform, Glue Up stands out as a comprehensive solution that addresses the diverse needs of organizations aiming to enhance their community engagement and operational success. #ams #communityfirst **Average Rating:** 4.5/5.0 **Total Reviews:** 136 **How Do G2 Users Rate Glue Up?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.5/10) - **Fundraising:** 6.7/10 (Category avg: 8.0/10) - **Reporting:** 7.9/10 (Category avg: 7.9/10) - **Donor Communications:** 6.5/10 (Category avg: 7.9/10) **Who Is the Company Behind Glue Up?** - **Seller:** [Glue Up](https://www.g2.com/sellers/glue-up) - **Year Founded:** 2013 - **HQ Location:** Tysons, VA - **Twitter:** @Glue_Up (887 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3320588/ (48 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director - **Top Industries:** Non-Profit Organization Management, Events Services - **Company Size:** 86% Small-Business, 12% Mid-Market #### What Are Glue Up's Pros and Cons? **Pros:** - Ease of Use (14 reviews) - Event Management (12 reviews) - Customer Support (11 reviews) - Features (10 reviews) - Helpful (9 reviews) **Cons:** - Difficulty (4 reviews) - Missing Features (4 reviews) - Learning Curve (3 reviews) - Learning Difficulty (3 reviews) - Confusing Interface (2 reviews) ### What Do G2 Reviewers Say About Glue Up? *AI-generated summary from verified user reviews* **Pros:** - Users find Glue Up to have a **user-friendly interface** that enhances member engagement and streamlines communication effectively. - Users appreciate the **streamlined event management** features of Glue Up, enhancing efficiency in managing memberships and communications. - Users commend the **excellent customer support** from Glue Up, appreciating the quick responses and ongoing improvements. - Users value the **user-friendly interface** and appreciate the platform's continuous improvements and excellent customer support. - Users appreciate the **helpful customer service** of Glue Up, noting prompt and professional responses to inquiries. **Cons:** - Users face **setup difficulties** with Glue Up, citing long processes and delayed support responses as significant hurdles. - Users express a desire for **missing features** like basic event management and invoicing options in Glue Up. - Users experience a **steep learning curve** with Glue Up, requiring ample time for setup and training to fully utilize features. - Users find a **learning difficulty** with Glue Up, often needing substantial time for proper onboarding and training. - Users find the **confusing interface** of Glue Up frustrating, especially when navigating member directories and events. #### What Are Recent G2 Reviews of Glue Up? **"[Efficient Event & Contact Management with Excellent Support](https://www.g2.com/survey_responses/glue-up-review-11999268)"** **Rating:** 4.0/5.0 stars *— Verified User in Higher Education* [Read full review](https://www.g2.com/survey_responses/glue-up-review-11999268) --- **"[Great Tutorial Videos Make Onboarding Easy](https://www.g2.com/survey_responses/glue-up-review-12433772)"** **Rating:** 4.5/5.0 stars *— Emoinu O.* [Read full review](https://www.g2.com/survey_responses/glue-up-review-12433772) --- #### What Are G2 Users Discussing About Glue Up? - [How has Glue Up transformed your event management process, and what do you think needs improvement?](https://www.g2.com/discussions/how-has-glue-up-transformed-your-event-management-process-and-what-do-you-think-needs-improvement) - [What does Glue Up do?](https://www.g2.com/discussions/what-does-glue-up-do) - [How do I check in glue up?](https://www.g2.com/discussions/how-do-i-check-in-glue-up) - [How much does Glueup cost?](https://www.g2.com/discussions/how-much-does-glueup-cost) - [How does glue up work?](https://www.g2.com/discussions/how-does-glue-up-work) - 1 comment ### 12. [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) Virtuous CRM+ is the AI-powered, Responsive donor management platform that brings your fundraising data and workflows into one modern, connected system. Virtuous CRM+ equips fundraisers to personalize outreach across the entire giving journey and automate internal work. Key Capabilities: - Unified fundraising data in one connected platform to give fundraisers a complete 360-degree view of every donor’s giving, engagement, and relationships. - Real-time donor behavior and engagement insights to reveal timely opportunities for outreach and deepen donor connection. - Automated workflows and task assignments to trigger personalized emails, calls, texts, and actions based on real-time donor behavior. - Integrated email, SMS, and online giving tools to simplify multichannel communication and keep donor journeys consistent and relevant. - Dynamic segmentation powered by real-time data to help teams deliver targeted campaigns that drive stronger results. - Advanced reporting and operational tools to analyze trends, monitor KPIs, and support finance, development, and leadership needs. Seamless Integration With Other Virtuous Products: - Frictionless online giving experiences using Virtuous Raise to increase conversions, recurring gifts, and average gift size. - AI-powered donor profile enrichment using Virtuous Insights to identify high-potential donors. - Enterprise-grade reporting using Virtuous Analytics to forecast performance and inform strategic decisions. - Event and volunteer management using Virtuous Volunteer to unify giving and service data. - AI-generated outreach using Virtuous Momentum to accelerate personalized communication. Nonprofits Using Virtuous CRM+ Have Seen: - 12% increase in donor retention - 0% increase in average gift size - 20% decrease in administrative time Virtuous CRM+ helps nonprofits build deeper donor relationships, automate what matters most, and grow generosity with clarity and confidence. **Average Rating:** 4.4/5.0 **Total Reviews:** 278 **How Do G2 Users Rate Virtuous CRM+?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.5/10) - **Fundraising:** 8.5/10 (Category avg: 8.0/10) - **Reporting:** 8.2/10 (Category avg: 7.9/10) - **Donor Communications:** 8.6/10 (Category avg: 7.9/10) **Who Is the Company Behind Virtuous CRM+?** - **Seller:** [Virtuous](https://www.g2.com/sellers/virtuous) - **Company Website:** https://www.virtuouscrm.com - **Year Founded:** 2014 - **HQ Location:** Phoenix, AZ - **Twitter:** @VirtuousCRM (892 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10156539/ (206 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Director of Development - **Top Industries:** Non-Profit Organization Management, Religious Institutions - **Company Size:** 63% Small-Business, 35% Mid-Market #### What Are Virtuous CRM+'s Pros and Cons? **Pros:** - Ease of Use (4 reviews) - Intuitive (4 reviews) - Customer Support (3 reviews) - Easy Integrations (3 reviews) - Email Marketing (3 reviews) **Cons:** - Expensive (2 reviews) - Form Design Issues (2 reviews) - Integration Issues (2 reviews) - Limited Customization (2 reviews) - Payment Issues (2 reviews) ### What Do G2 Reviewers Say About Virtuous CRM+? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **intuitive and user-friendly interface** of Virtuous CRM+, which simplifies daily tracking and reporting. - Users love the **intuitive interface** of Virtuous CRM+, simplifying daily tasks and enhancing productivity effortlessly. - Users appreciate the **knowledgeable and helpful customer support** of Virtuous CRM+, enhancing their experience significantly. - Users love the **easy integrations** of Virtuous CRM+, enhancing their workflow and simplifying daily tasks. - Users praise the **intuitive and automated email marketing** features of Virtuous CRM+, enhancing efficiency and usability. **Cons:** - The tool can be **costly for small enterprises** , which may impact its accessibility for some users. - Users find the **form design issues** limit practicality for collecting information and payments effectively. - Users face **integration issues** with Virtuous CRM+, impacting their overall event management experience. - Users desire more **customization options** for forms in Virtuous CRM+, limiting their flexibility in the system. - Users struggle with **payment issues** as forms often hinder efficient information and payment collection. #### What Are Recent G2 Reviews of Virtuous CRM+? **"[User-Friendly Yet Powerful CRM Solution](https://www.g2.com/survey_responses/virtuous-crm-review-12887185)"** **Rating:** 4.5/5.0 stars *— Jared D.* [Read full review](https://www.g2.com/survey_responses/virtuous-crm-review-12887185) --- **"[The Most Comprehensive CRM for Unifying Projects and Donors](https://www.g2.com/survey_responses/virtuous-crm-review-12891699)"** **Rating:** 5.0/5.0 stars *— Clark B.* [Read full review](https://www.g2.com/survey_responses/virtuous-crm-review-12891699) --- #### What Are G2 Users Discussing About Virtuous CRM+? - [What is Virtuous used for?](https://www.g2.com/discussions/what-is-virtuous-used-for) ### 13. [NationBuilder](https://www.g2.com/products/nationbuilder/reviews) NationBuilder is the most-used platform for advocacy organizations, political campaigns, and nonprofits. One integrated system replaces a stack of separate tools: a supporter database that updates with every interaction, ready-made website and donation-page templates, email and text messaging, petitions and advocacy actions, and field organizing tools for canvassing and phone banking. Every plan includes unlimited users and unlimited email blasts — your whole team and your entire list are always covered, with no per-seat or per-send fees. Built-in payment processing and recurring donations make it easy to turn supporters into donors and mobilize them to act. Trusted by more than 9,000 organizations across 112 countries, NationBuilder powers many of the world's highest-stakes campaigns and movements. **Average Rating:** 4.2/5.0 **Total Reviews:** 107 **How Do G2 Users Rate NationBuilder?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.5/10) - **Fundraising:** 8.1/10 (Category avg: 8.0/10) - **Reporting:** 7.1/10 (Category avg: 7.9/10) - **Donor Communications:** 8.1/10 (Category avg: 7.9/10) **Who Is the Company Behind NationBuilder?** - **Seller:** [NationBuilder](https://www.g2.com/sellers/nationbuilder) - **Company Website:** https://nationbuilder.com/ - **Year Founded:** 2009 - **HQ Location:** Los Angeles, CA - **Twitter:** @NationBuilder (15,261 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2514119/ (100 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Non-Profit Organization Management, Political Organization - **Company Size:** 83% Small-Business, 10% Mid-Market #### What Are NationBuilder's Pros and Cons? **Pros:** - Ease of Use (1 reviews) - Easy Setup (1 reviews) - Email Communication (1 reviews) - Email Marketing (1 reviews) - Features (1 reviews) **Cons:** - Difficult Learning (1 reviews) - Difficult Setup (1 reviews) - Learning Curve (1 reviews) - Learning Difficulty (1 reviews) - Setup Difficulty (1 reviews) ### What Do G2 Reviewers Say About NationBuilder? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** in setting up features like filters and email blasts very powerful and efficient. - Users find the **easy setup** of NationBuilder's features to be both powerful and efficient for their needs. - Users find the **email communication features** of NationBuilder easy to set up and highly effective for engaging audiences. - Users appreciate the **ease and power** of the email marketing features in NationBuilder for effective communication. - Users find the **filter and email blast features** in NationBuilder easy to set up and highly effective. **Cons:** - Users find the **difficult learning** curve challenging, but appreciate the ease after mastering NationBuilder. - Users find the **difficult setup** of NationBuilder time-consuming, though it becomes easier once learned. - Users find the **learning curve** for NationBuilder steep initially, but it becomes easier once mastered. - Users note a **learning difficulty** with NationBuilder, as it requires time to set up before becoming easy to use. - Users note that the **setup difficulty** can be time-consuming, but it becomes easier once learned. #### What Are Recent G2 Reviews of NationBuilder? **"[NationBuilder is worth considering!](https://www.g2.com/survey_responses/nationbuilder-review-9896664)"** **Rating:** 5.0/5.0 stars *— Michael C.* [Read full review](https://www.g2.com/survey_responses/nationbuilder-review-9896664) --- **"[Gets you up and running fast while addressing crucial business processes.](https://www.g2.com/survey_responses/nationbuilder-review-11457680)"** **Rating:** 5.0/5.0 stars *— Melanie B.* [Read full review](https://www.g2.com/survey_responses/nationbuilder-review-11457680) --- #### What Are G2 Users Discussing About NationBuilder? - [What is NationBuilder used for?](https://www.g2.com/discussions/what-is-nationbuilder-used-for) - [What does NationBuilder do?](https://www.g2.com/discussions/what-does-nationbuilder-do) - [What is nation builder software?](https://www.g2.com/discussions/what-is-nation-builder-software) - [Is NationBuilder a CRM?](https://www.g2.com/discussions/is-nationbuilder-a-crm) - [How much does NationBuilder cost?](https://www.g2.com/discussions/how-much-does-nationbuilder-cost) ### 14. [CharityEngine](https://www.g2.com/products/charityengine-charityengine/reviews) CharityEngine is the only native all-in-one CRM built for nonprofits. CharityEngine's complete fundraising and donor management platform allows nonprofits to centralize and leverage their data to enrich donor relationships, raise more money, and increase their impact on the world. Our solution offers forms, advocacy campaigns, text-to-give, email marketing and automation, events, e-commerce, peer-to-peer fundraising, data and workflow automation, real-time personalization, and so much more. As a PCI-certified payment processor, CharityEngine allows your donors to give easily, securely, and offers best-in-class transaction rates. CharityEngine powers the good to be great. **Average Rating:** 4.4/5.0 **Total Reviews:** 60 **How Do G2 Users Rate CharityEngine?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.5/10) - **Fundraising:** 8.4/10 (Category avg: 8.0/10) - **Reporting:** 8.7/10 (Category avg: 7.9/10) - **Donor Communications:** 9.4/10 (Category avg: 7.9/10) **Who Is the Company Behind CharityEngine?** - **Seller:** [CharityEngine](https://www.g2.com/sellers/charityengine) - **Company Website:** https://charityengine.net/ - **Year Founded:** 1999 - **HQ Location:** McLean, VA - **Twitter:** @CharityEngine (404 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/charityengine/ (36 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 78% Small-Business, 20% Mid-Market #### What Are CharityEngine's Pros and Cons? **Pros:** - Customer Support (24 reviews) - Staff Helpfulness (22 reviews) - Ease of Use (19 reviews) - Features (13 reviews) - All-in-one Solutions (11 reviews) **Cons:** - Difficult Learning (8 reviews) - Not User-Friendly (8 reviews) - Technical Issues (7 reviews) - Learning Curve (6 reviews) - Limitations (6 reviews) ### What Do G2 Reviewers Say About CharityEngine? *AI-generated summary from verified user reviews* **Pros:** - Users commend CharityEngine for their **exceptional customer support** , ensuring a smooth onboarding and ongoing experience. - Users value the **exceptional support and responsiveness** of CharityEngine's team throughout the onboarding and implementation process. - Users find the **ease of use** of CharityEngine exceptional, enhancing productivity with streamlined workflows and efficient training support. - Users value CharityEngine's **superior support and onboarding** , which enhances efficiency and strengthens relationships within organizations. - Users value the **all-in-one solution** of CharityEngine, streamlining their non-profit functions on a single platform. **Cons:** - Users face a **difficult learning curve** with CharityEngine due to unfamiliar terminology and complex setup procedures. - Users find **CharityEngine not very user-friendly** , citing outdated design and complex processes that complicate navigation. - Users face **technical issues** with CharityEngine, including frustrating support, complexity, and lag in performance. - Users note a **significant learning curve** due to complex terminology and setup, though support aids the process. - Users face **limitations in package clarity and platform complexity** , making integration and functionality challenging and time-consuming. #### What Are Recent G2 Reviews of CharityEngine? **"[Outstanding One-on-One Support](https://www.g2.com/survey_responses/charityengine-review-12602142)"** **Rating:** 5.0/5.0 stars *— Kassandra W.* [Read full review](https://www.g2.com/survey_responses/charityengine-review-12602142) --- **"[Clean, Minimalist CRM with an Amazing Implementation Team](https://www.g2.com/survey_responses/charityengine-review-12562926)"** **Rating:** 5.0/5.0 stars *— Sam R.* [Read full review](https://www.g2.com/survey_responses/charityengine-review-12562926) --- #### What Are G2 Users Discussing About CharityEngine? - [How does donate kindly work?](https://www.g2.com/discussions/how-does-donate-kindly-work) - [How much does Charity Engine cost?](https://www.g2.com/discussions/how-much-does-charity-engine-cost) - 1 comment - [Is Charity Engine legit?](https://www.g2.com/discussions/is-charity-engine-legit) - [What is Charity Engine software?](https://www.g2.com/discussions/what-is-charity-engine-software) - 1 comment ### 15. [iMIS](https://www.g2.com/products/imis/reviews) iMIS® is designed to meet the unique management needs of associations, unions, regulatory bodies, and non-profits. It has all the features you need to manage your organization efficiently with dashboards and reporting, a powerful API with hundreds of proven integrations, and an optional Web CMS. Powered by Microsoft Azure, iMIS provides automatic upgrades, enterprise-grade data security, and reliable performance at scale. **Average Rating:** 4.2/5.0 **Total Reviews:** 230 **How Do G2 Users Rate iMIS?** - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 8.5/10) - **Fundraising:** 6.1/10 (Category avg: 8.0/10) - **Reporting:** 8.4/10 (Category avg: 7.9/10) - **Donor Communications:** 6.8/10 (Category avg: 7.9/10) **Who Is the Company Behind iMIS?** - **Seller:** [Advanced Solutions International (ASI)](https://www.g2.com/sellers/advanced-solutions-international-asi) - **Company Website:** https://www.advsol.com/ - **Year Founded:** 1991 - **HQ Location:** Alexandria, Virginia - **Twitter:** @iMISbyASI (5,746 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/advanced-solutions-international-inc./ (257 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director - **Top Industries:** Non-Profit Organization Management, Hospital & Health Care - **Company Size:** 82% Small-Business, 17% Mid-Market #### What Are iMIS's Pros and Cons? **Pros:** - Ease of Use (14 reviews) - Features (14 reviews) - Customer Support (12 reviews) - Customizability (10 reviews) - Easy Integrations (10 reviews) **Cons:** - Learning Curve (8 reviews) - Complexity (5 reviews) - Limited Customization (5 reviews) - Technical Issues (5 reviews) - High Fees (4 reviews) ### What Do G2 Reviewers Say About iMIS? *AI-generated summary from verified user reviews* **Pros:** - Users find iMIS incredibly **easy to use** , appreciating seamless integration and supportive implementation teams. - Users value the **flexibility and customization** of iMIS, making it an essential tool for their operations. - Customers value the **excellent support** from iMIS, appreciating their responsiveness, knowledge, and dependable assistance. - Users praise the **flexibility and customizability** of iMIS, enabling tailored solutions for their specific organizational needs. - Users appreciate the **easy integrations** of iMIS, enhancing collaboration and streamlining workflows across all operations. **Cons:** - Users acknowledge a **steep learning curve** with iMIS, emphasizing the need for better training resources and guidance. - Users find the **complexity** of iMIS overwhelming, particularly due to extensive data mapping and challenging customization needs. - Users find **limited customization** challenging, as extensive adjustments complicate updates and don't meet specific needs easily. - Users face frequent **technical issues and glitches** with iMIS, complicating navigation and overall user experience. - Users express concerns about the **high fees** associated with iMIS, particularly for modules and upgrades. #### What Are Recent G2 Reviews of iMIS? **"[For complex billing structures, none better](https://www.g2.com/survey_responses/imis-review-7844854)"** **Rating:** 4.0/5.0 stars *— Mark F.* [Read full review](https://www.g2.com/survey_responses/imis-review-7844854) --- **"[Comprehensive Member Management and Seamless Event Coordination](https://www.g2.com/survey_responses/imis-review-12246913)"** **Rating:** 4.5/5.0 stars *— Kenny W.* [Read full review](https://www.g2.com/survey_responses/imis-review-12246913) --- #### What Are G2 Users Discussing About iMIS? - [What is iMIS used for?](https://www.g2.com/discussions/what-is-imis-used-for) ### 16. [Panorama](https://www.g2.com/products/frontstream-panorama/reviews) Over 20,000 nonprofits and socially-minded companies have used Panorama by FrontStream to power their auctions, charity events, peer-to-peer and online fundraising. As an all in one digital fundraising solution, donor management and CRM is baked right in so you have one source of truth for all your engagement with your supporters & volunteers. Panorama's interactive web interface helps nonprofits expand their donor base, manage event registration and donor communications. With prebuilt customized templates, users can create branded, personalized nonprofit page where they can tell a meaningful, personal story about their cause and create the awareness needed to raise funds. Panorama also includes a secure, level one PCI-Compliant payment processor that makes donating a seamless, hassle-free part of the process. **Average Rating:** 4.0/5.0 **Total Reviews:** 67 **How Do G2 Users Rate Panorama?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.5/10) - **Fundraising:** 8.5/10 (Category avg: 8.0/10) - **Reporting:** 8.2/10 (Category avg: 7.9/10) - **Donor Communications:** 8.6/10 (Category avg: 7.9/10) **Who Is the Company Behind Panorama?** - **Seller:** [FrontStream](https://www.g2.com/sellers/frontstream-689d5cbd-b9c2-4ef7-b219-5861362cf939) - **Year Founded:** 1999 - **HQ Location:** Claymont, DE - **Twitter:** @FrontStream (2,793 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1076858/ (87 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 67% Small-Business, 24% Mid-Market #### What Are Panorama's Pros and Cons? **Pros:** - Customer Support (10 reviews) - Ease of Use (8 reviews) - Staff Helpfulness (7 reviews) - Donor Management (3 reviews) - Features (3 reviews) **Cons:** - Limited Features (4 reviews) - Missing Features (3 reviews) - Auction Issues (2 reviews) - Donation Management (2 reviews) - Learning Curve (2 reviews) ### What Do G2 Reviewers Say About Panorama? *AI-generated summary from verified user reviews* **Pros:** - Users rave about the **exceptional customer support** provided by Panorama, highlighting responsiveness and dedication to non-profits. - Users find Panorama's **ease of use** remarkable, streamlining management tasks and enhancing overall efficiency across platforms. - Users commend the **helpfulness of staff** at Panorama, highlighting their exceptional support and dedication to client success. - Users value the **effective donor management** features of Panorama, enhancing engagement and streamlining fundraising efforts. - Users value the **ease of implementation and user-friendly interface** of Panorama, enhancing productivity and support responsiveness. **Cons:** - Users find Panorama's **limited features** restrict access and customization, impacting their overall experience and effectiveness. - Users highlight **missing features** in Panorama, especially the lack of profile management for donations and customization in reporting. - Users face **backend issues** with Panorama, making it difficult to manage auction items efficiently and access participant lists. - Users find it challenging that **one-time and recurring direct donations cannot create user profiles** for better management and tracking. - Users find the **learning curve** of Panorama steep, making initial setup and configuration time-consuming and frustrating. #### What Are Recent G2 Reviews of Panorama? **"[Frontstream’s Team Made Our Event a Breeze—Incredible Support from Heidi](https://www.g2.com/survey_responses/panorama-review-12722903)"** **Rating:** 5.0/5.0 stars *— Rose B.* [Read full review](https://www.g2.com/survey_responses/panorama-review-12722903) --- **"[Easy to Implement, a Breeze to Use, and Impressive Features](https://www.g2.com/survey_responses/panorama-review-12317303)"** **Rating:** 5.0/5.0 stars *— Cedric B.* [Read full review](https://www.g2.com/survey_responses/panorama-review-12317303) --- ### 17. [Giveffect](https://www.g2.com/products/giveffect/reviews) Giveffect is the leading fundraising, events, online donations, offline gift tracking, volunteer management, donor management and constituent relationship management software for nonprofits - and more. Connected and automated. **Average Rating:** 4.1/5.0 **Total Reviews:** 63 **How Do G2 Users Rate Giveffect?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.5/10) - **Fundraising:** 8.6/10 (Category avg: 8.0/10) - **Reporting:** 8.4/10 (Category avg: 7.9/10) - **Donor Communications:** 9.0/10 (Category avg: 7.9/10) **Who Is the Company Behind Giveffect?** - **Seller:** [Giveffect](https://www.g2.com/sellers/giveffect) - **Year Founded:** 2012 - **HQ Location:** San Francisco, CA - **Twitter:** @Giveffect (1,167 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/giveffect/ (18 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 83% Small-Business, 17% Mid-Market #### What Are Giveffect's Pros and Cons? **Pros:** - Customer Support (10 reviews) - All-in-one Solutions (6 reviews) - Ease of Use (6 reviews) - Features (6 reviews) - Staff Helpfulness (6 reviews) **Cons:** - High Fees (3 reviews) - Limited Features (3 reviews) - CRM Integration (2 reviews) - Data Transfer Issues (2 reviews) - Donation Management (2 reviews) ### What Do G2 Reviewers Say About Giveffect? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **amazing customer support** from Giveffect, highlighting its helpful online features and assistance. - Users value the **all-in-one solutions** of Giveffect, appreciating the integration and comprehensive support that enhances productivity. - Users commend the **ease of use** of Giveffect, praising its integrated system and intuitive navigation. - Users appreciate the **comprehensive capabilities** of Giveffect, highlighting its effectiveness in donor and volunteer management. - Users commend the **exceptional helpfulness of staff** , highlighting fast responses and thorough support throughout their experience. **Cons:** - Users find the **high fees** of Giveffect to be a significant drawback, prompting searches for more affordable options. - Users note the **limited features** of Giveffect, particularly regarding email services and mobile app functionality, which hinder complete usage. - Users find **CRM integration lacking** in seamless functionality compared to previous platforms, though support helps with workarounds. - Users report **data transfer issues** with Giveffect, leading to challenges, especially for smaller nonprofits during setup. - Users note the **lack of seamless donation management features** in Giveffect, which complicates donor engagement and integration. #### What Are Recent G2 Reviews of Giveffect? **"[Giveffect has all the bells and whistles!](https://www.g2.com/survey_responses/giveffect-review-11733532)"** **Rating:** 5.0/5.0 stars *— Nycky M.* [Read full review](https://www.g2.com/survey_responses/giveffect-review-11733532) --- **"[Effortless CRM with Excellent Usability](https://www.g2.com/survey_responses/giveffect-review-12805563)"** **Rating:** 5.0/5.0 stars *— Jessi M.* [Read full review](https://www.g2.com/survey_responses/giveffect-review-12805563) --- #### What Are G2 Users Discussing About Giveffect? - [What is Giveffect used for?](https://www.g2.com/discussions/what-is-giveffect-used-for) ### 18. [BetterUnite](https://www.g2.com/products/betterunite/reviews) BetterUnite is a comprehensive nonprofit software solution designed to streamline events, fundraising, and donor relationship management within a single, user-friendly platform. This integrated system empowers nonprofits to manage various aspects of their operations efficiently, from event planning to donor engagement, all while enhancing the overall experience for both organizers and attendees. Targeted primarily at nonprofit organizations, BetterUnite caters to a diverse audience that includes event planners, fundraising coordinators, and volunteer managers. The platform is particularly beneficial for those who host events such as galas, luncheons, conferences, and festivals. By providing tools for creating branded event pages, managing ticket sales, and coordinating guest lists, BetterUnite simplifies the event management process, allowing organizations to focus on their mission rather than administrative tasks. The software also supports mobile check-in, ensuring a smooth entry experience for attendees. One of the standout features of BetterUnite is its auction and raffle capabilities, which transform every smartphone into a bidding paddle. This functionality allows organizations to host live, virtual, or hybrid auctions with ease, enabling mobile bidding and real-time notifications that enhance participant engagement. The ability to set specific auction rules and generate clear reports for reconciliation adds further value, making it easier for nonprofits to manage their fundraising efforts effectively. By linking auctions to events, BetterUnite creates a cohesive donor journey from the initial RSVP to the final bid, ensuring a seamless experience for all involved. At the core of BetterUnite is a robust nonprofit CRM that tracks donor relationships, households, and segmentation for targeted stewardship. With integrated payment options through platforms like Stripe and PayPal, organizations can accept one-time or recurring donations effortlessly. Additional features such as built-in email marketing, volunteer management, and grants management ensure that all aspects of fundraising and community engagement are organized and accessible within a single system. This interconnectedness not only keeps data clean but also simplifies reporting, allowing teams to focus on strategic initiatives rather than manual data entry. Overall, BetterUnite serves as a mobile-first event fundraising platform that combines essential tools for creating engaging event experiences with comprehensive nonprofit management capabilities. By offering a unified solution for event planning, auction management, and donor relationship tracking, BetterUnite enables organizations to maximize their impact while minimizing the complexity of managing multiple systems. This holistic approach allows nonprofits to dedicate more time to building community and fostering relationships with their supporters. **Average Rating:** 4.7/5.0 **Total Reviews:** 41 **How Do G2 Users Rate BetterUnite?** - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.5/10) - **Fundraising:** 9.4/10 (Category avg: 8.0/10) - **Reporting:** 7.9/10 (Category avg: 7.9/10) - **Donor Communications:** 9.6/10 (Category avg: 7.9/10) **Who Is the Company Behind BetterUnite?** - **Seller:** [BetterUnit](https://www.g2.com/sellers/betterunit) - **Company Website:** https://www.betterunite.com/ - **Year Founded:** 2017 - **HQ Location:** Austin, US - **LinkedIn® Page:** https://www.linkedin.com/company/betterunite (9 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 73% Small-Business, 22% Mid-Market #### What Are BetterUnite's Pros and Cons? **Pros:** - Ease of Use (21 reviews) - Customer Support (19 reviews) - Event Management (12 reviews) - All-in-one Solution (8 reviews) - Features (8 reviews) **Cons:** - Lacking Features (6 reviews) - Difficult Learning (4 reviews) - Not Intuitive (4 reviews) - Complexity Issues (3 reviews) - Difficult Reporting (3 reviews) ### What Do G2 Reviewers Say About BetterUnite? *AI-generated summary from verified user reviews* **Pros:** - Users find BetterUnite exceptionally **easy to use** , efficiently streamlining fundraising and event planning in one platform. - Users value the **exceptional customer support** of BetterUnite, appreciating personalized assistance from dedicated account representatives. - Users appreciate the **comprehensive event management capabilities** of BetterUnite, streamlining their planning and enhancing guest experience. - Users love the **all-in-one solution** of BetterUnite, simplifying nonprofit management with integrated tools for events and communications. - Users appreciate the **user-friendly interface and comprehensive tools** of BetterUnite, enhancing their fundraising and event planning efforts. **Cons:** - Users note the **lack of features** and customization options, finding the interface outdated and requiring workarounds. - Users find **difficult learning** curves challenging, especially for less tech-savvy volunteers unfamiliar with the system. - Users find BetterUnite **not intuitive** , making setup and navigation challenging for those unfamiliar with technology. - Users find **complexity issues** with BetterUnite's navigation and features, making it challenging to fully utilize the platform. - Users find **difficult reporting** challenging, complicating transaction tracking and reconciliation with QuickBooks effectively. #### What Are Recent G2 Reviews of BetterUnite? **"[Effortless Fundraising with Exceptional User Experience](https://www.g2.com/survey_responses/betterunite-review-12982490)"** **Rating:** 5.0/5.0 stars *— Jeffrey G.* [Read full review](https://www.g2.com/survey_responses/betterunite-review-12982490) --- **"[Intuitive, Easy to Learn, and Built for Event Management](https://www.g2.com/survey_responses/betterunite-review-12648266)"** **Rating:** 4.5/5.0 stars *— Anne V.* [Read full review](https://www.g2.com/survey_responses/betterunite-review-12648266) --- ### 19. [Tessitura](https://www.g2.com/products/tessitura/reviews) Unify operations. Deepen customer relationships. Grow revenue. Tessitura is a nonprofit technology company dedicated to helping arts and culture organizations thrive. Our comprehensive CRM platform is built specifically for the cultural sector, integrating ticketing, fundraising, memberships, marketing, education and business insights into one powerful system to fuel your mission’s success. Tessitura’s unified CRM provides a comprehensive, 360-degree view of every individual who interacts with your organization — whether they’re a ticket buyer, donor, member, volunteer or student. All customer interactions, from purchases and contributions to communications and preferences, are captured in a single, accessible profile. This centralized data enables teams across departments to personalize engagement, track relationships over time and make data-driven decisions. The platform also supports complex relationship mapping — connecting individuals to households, schools, foundations and networks — while maintaining industry-leading security and user permissions. With Tessitura, customer data becomes a strategic asset, powering insights, workflows and lifelong engagement. Key features include: Ticketing & admissions Sell any type of ticket — general admission, timed entry or reserved seating — with flexible tools for dynamic pricing, subscriptions and promotions. Fundraising & memberships Manage the full donor lifecycle, from online giving to major gifts and planned giving, with integrated stewardship and campaign tracking. Marketing Use behavioral data to create targeted, multichannel campaigns that drive engagement and revenue. Business insights Make data-driven decisions with drag-and-drop analytics, customizable dashboards and cross-departmental insights. Mobile & e-commerce Deliver seamless, branded experiences for ticketing, donations and memberships — optimized for mobile. More than software … a community. Tessitura supports over 800 organizations in 10 countries, including theaters, museums, zoos, aquariums and symphonies. Our team provides 24/7 support and expert guidance to help organizations grow revenue and build lasting engagement. Tessitura is a proven, scalable solution tailored to the unique needs of the cultural sector. **Average Rating:** 3.8/5.0 **Total Reviews:** 77 **How Do G2 Users Rate Tessitura?** - **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 8.5/10) - **Fundraising:** 7.6/10 (Category avg: 8.0/10) - **Reporting:** 7.8/10 (Category avg: 7.9/10) - **Donor Communications:** 8.3/10 (Category avg: 7.9/10) **Who Is the Company Behind Tessitura?** - **Seller:** [Tessitura Network](https://www.g2.com/sellers/tessitura-network) - **Company Website:** https://www.tessituranetwork.com - **Year Founded:** 2002 - **HQ Location:** Dallas, TX - **Twitter:** @tessnetwork (3,088 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/969482/ (473 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Performing Arts, Non-Profit Organization Management - **Company Size:** 65% Mid-Market, 29% Small-Business #### What Are Tessitura's Pros and Cons? **Pros:** - Customer Support (10 reviews) - Features (10 reviews) - Ease of Use (9 reviews) - Helpful (9 reviews) - Data Analytics (7 reviews) **Cons:** - Difficult Learning (11 reviews) - Learning Curve (11 reviews) - Learning Difficulty (11 reviews) - Complexity (6 reviews) - Complexity Issues (5 reviews) ### What Do G2 Reviewers Say About Tessitura? *AI-generated summary from verified user reviews* **Pros:** - Users praise Tessitura for its **incredible customer support** , noting responsive and helpful staff that enhance the experience. - Users value the **robust functionality** of Tessitura, appreciating its flexibility and comprehensive support for event ticketing. - Users appreciate the **ease of use** of Tessitura, benefiting from intuitive features and excellent support resources. - Users appreciate the **helpfulness of Tessitura's customer support** , ensuring a seamless experience and continuous software improvement. - Users appreciate the **detailed data analytics** of Tessitura, enhancing productivity and facilitating important reporting for their organizations. **Cons:** - Users find Tessitura has a **difficult learning curve** , potentially overwhelming newcomers and those unfamiliar with CRM systems. - Users find the **steep learning curve** of Tessitura challenging, especially for newcomers and those unfamiliar with CRMs. - Users often find the **learning difficulty** of Tessitura high, especially for newcomers or those unfamiliar with CRMs. - Users find Tessitura's **complexity daunting** , making troubleshooting and learning particularly challenging for new team members. - Users find **complexity issues** in Tessitura's design and tools hinder effective learning and overall usability. #### What Are Recent G2 Reviews of Tessitura? **"[Comprehensive Features and Flexible Solutions, Backed by Excellent Resources](https://www.g2.com/survey_responses/tessitura-review-11917954)"** **Rating:** 4.5/5.0 stars *— chax r.* [Read full review](https://www.g2.com/survey_responses/tessitura-review-11917954) --- **"[Cincinnati Opera Review](https://www.g2.com/survey_responses/tessitura-review-13021121)"** **Rating:** 4.5/5.0 stars *— Verified User in Performing Arts* [Read full review](https://www.g2.com/survey_responses/tessitura-review-13021121) --- #### What Are G2 Users Discussing About Tessitura? - [What does Tessitura do?](https://www.g2.com/discussions/what-does-tessitura-do) - [What is the cost of tessitura?](https://www.g2.com/discussions/what-is-the-cost-of-tessitura) - [How do you use tessitura?](https://www.g2.com/discussions/how-do-you-use-tessitura) - [What is Tessitura analytics?](https://www.g2.com/discussions/what-is-tessitura-analytics) ### 20. [Funraise](https://www.g2.com/products/funraise/reviews) Funraise is an all-in-one nonprofit fundraising platform. Built by nonprofiteers. Funraise was built by hardworking nonprofit workers like you—we know your stresses because they were ours. So we built an easy-to-use, innovative, effective fundraising platform that's loved by thousands of nonprofits. Our platform features include donor management, donations forms, campaign websites, peer-to-peer fundraising, recurring giving, data and reporting, events and ticketing, AI features to boost fundraising impact, and much more. Funraise is more than technology. Our experience and proven strategies are built into every part of the platform; whether it's donor retention or branding considerations, our team has been in your shoes. Funraise offers impactful fundraising tools for the growing nonprofit: 👉 Customizable donation forms 👉 Simplified recurring giving 👉 No-code campaign cites 👉 Industry-leading peer-to-peer fundraising 👉 Fundraising events and ticketing 👉 Intelligent data & reporting 👉 Automated task management 👉 Premium integrations **Average Rating:** 4.4/5.0 **Total Reviews:** 21 **How Do G2 Users Rate Funraise?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.5/10) - **Fundraising:** 9.0/10 (Category avg: 8.0/10) - **Reporting:** 8.1/10 (Category avg: 7.9/10) - **Donor Communications:** 7.4/10 (Category avg: 7.9/10) **Who Is the Company Behind Funraise?** - **Seller:** [Funraise](https://www.g2.com/sellers/funraise) - **Year Founded:** 2015 - **HQ Location:** Costa Mesa, California - **Twitter:** @Funraise (1,535 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10303240/ (39 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 90% Small-Business, 10% Mid-Market #### What Are Funraise's Pros and Cons? **Pros:** - Customer Support (1 reviews) - Ease of Use (1 reviews) - Features (1 reviews) - Options (1 reviews) **Cons:** - Donation Management (1 reviews) - Email Functionality (1 reviews) - Insufficient Documentation (1 reviews) ### What Do G2 Reviewers Say About Funraise? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **great customer support** from Funraise, enhancing their overall experience and satisfaction. - Users admire the **ease of use** of Funraise, appreciating its intuitive design and responsive customer support. - Users appreciate the **extensive features** of Funraise, finding it easy to use with excellent customer support. - Users value the **abundance of features** in Funraise, noting its ease of use and excellent customer support. **Cons:** - Users express frustration over the **lack of automatic Year End Donation emails** , requiring manual intervention for donor communication. - Users find the lack of **automated Year End Donation emails** frustrating, as it adds extra manual tasks. - Users wish Funraise had **automatic Year End Donation emails** for donors, as manual sending is cumbersome. #### What Are Recent G2 Reviews of Funraise? **"[Thorough and easy to use with great customer service!](https://www.g2.com/survey_responses/funraise-review-10466078)"** **Rating:** 5.0/5.0 stars *— Rondi P.* [Read full review](https://www.g2.com/survey_responses/funraise-review-10466078) --- **"[Easy-to-Use Donation Management for Our RCE Foundation](https://www.g2.com/survey_responses/funraise-review-12429868)"** **Rating:** 5.0/5.0 stars *— Gerardo E.* [Read full review](https://www.g2.com/survey_responses/funraise-review-12429868) --- #### What Are G2 Users Discussing About Funraise? - [What is Funraise used for?](https://www.g2.com/discussions/what-is-funraise-used-for) ### 21. [Keela](https://www.g2.com/products/aplos-software-keela/reviews) Keela is a specialized customer relationship management (CRM) solution tailored for nonprofit organizations, designed to enhance their operational efficiency and fundraising capabilities. This platform provides nonprofits with essential tools that facilitate data-driven decision-making and streamline various organizational processes. By focusing on the unique needs of the nonprofit sector, Keela empowers users to manage their relationships with donors, volunteers, and stakeholders effectively. Targeted primarily at nonprofit professionals, including fundraisers, program managers, and administrative staff, Keela addresses the specific challenges faced by these organizations. Its features cater to a wide range of use cases, from managing donor relationships and tracking contributions to organizing events and executing email marketing campaigns. By centralizing contact information and providing detailed profiles, Keela enables users to maintain comprehensive records that can be easily accessed and updated, ensuring that all team members have the information they need at their fingertips. One of the standout features of Keela is its centralized contact database, which allows users to manage all their contacts in one place. This database is complemented by streamlined communication tools that facilitate outreach and engagement with supporters. Additionally, the platform offers robust donation management capabilities, enabling organizations to track contributions, manage recurring donations, and generate reports that provide insights into fundraising performance. The powerful email marketing tools further enhance engagement efforts, allowing nonprofits to create targeted campaigns that resonate with their audience. Keela also distinguishes itself through its seamless integrations with popular tools such as QuickBooks, PayPal, Eventbrite, and Zapier. This interoperability ensures that organizations can connect their existing systems with Keela, creating a cohesive workflow that minimizes disruptions. Furthermore, the platform is designed to be accessible and scalable, with a pricing model based on the number of contacts in the database, eliminating complicated add-ons or hidden fees. Users benefit from unlimited email support and online training, ensuring they can maximize the platform's potential without incurring additional costs. Overall, Keela serves as a comprehensive CRM solution that addresses the unique needs of nonprofit organizations. By providing essential tools for contact management, communication, donation tracking, and marketing, Keela equips nonprofits with the resources they need to thrive in a competitive landscape. **Average Rating:** 4.6/5.0 **Total Reviews:** 100 **How Do G2 Users Rate Keela?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.5/10) - **Fundraising:** 8.4/10 (Category avg: 8.0/10) - **Reporting:** 7.7/10 (Category avg: 7.9/10) - **Donor Communications:** 8.7/10 (Category avg: 7.9/10) **Who Is the Company Behind Keela?** - **Seller:** [Velora](https://www.g2.com/sellers/velora) - **Company Website:** https://www.joinvelora.com/ - **Year Founded:** 2009 - **HQ Location:** Fresno, CA - **LinkedIn® Page:** https://www.linkedin.com/company/657407/ (73 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director - **Top Industries:** Non-Profit Organization Management - **Company Size:** 86% Small-Business, 12% Mid-Market #### What Are Keela's Pros and Cons? **Pros:** - Ease of Use (23 reviews) - Customer Support (14 reviews) - Donations Management (9 reviews) - Donor Management (9 reviews) - Email Communication (9 reviews) **Cons:** - Missing Features (7 reviews) - Email Functionality (6 reviews) - Limited Features (6 reviews) - Poor Design (6 reviews) - Data Management (5 reviews) ### What Do G2 Reviewers Say About Keela? *AI-generated summary from verified user reviews* **Pros:** - Users find Keela's **ease of use** exceptional, offering a smooth experience that simplifies nonprofit management. - Users commend the **quick and efficient customer support** from Keela, ensuring all queries are promptly addressed. - Users love the **easy-to-use donations management** features of Keela, enhancing efficiency for non-profits daily. - Users commend Keela for its **streamlined donor management** , enhancing efficiency and relationship building in fundraising efforts. - Users appreciate the **efficient email communication** in Keela, enabling easy donor engagement and streamlined campaign management. **Cons:** - Users find Keela lacking in **essential features** like mobile previews and advanced automation options for email marketing. - Users are frustrated by the **lack of email preview options** and limited design flexibility in Keela's email functionality. - Users note the **limited features** in Keela, especially regarding automation complexity and email design flexibility. - Users are frustrated by the **poor design** of Keela, lacking mobile preview options and essential database functionality. - Users find the **data management complex** , especially regarding newsletter performance tracking and multi-language communication. #### What Are Recent G2 Reviews of Keela? **"[Intuitive CRM with Phenomenal Support for Nonprofits](https://www.g2.com/survey_responses/keela-review-8109559)"** **Rating:** 5.0/5.0 stars *— Doug K.* [Read full review](https://www.g2.com/survey_responses/keela-review-8109559) --- **"[Best Experience for a Small Non-Profit](https://www.g2.com/survey_responses/keela-review-11551239)"** **Rating:** 5.0/5.0 stars *— Dave C.* [Read full review](https://www.g2.com/survey_responses/keela-review-11551239) --- ### 22. [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) Bonterra EveryAction puts power behind your fundraising program within our unified CRM. You'll discover a better, more user-friendly platform to grow donor relationships, track prospects, grants, and pledges, cultivate planned giving, run custom reports, and ultimately raise more money. Boost your nonprofit's digital marketing efforts by running optimized, targeted, multi-channel digital campaigns that drive results and increase fundraising and engagement with EveryAction. **Average Rating:** 4.3/5.0 **Total Reviews:** 280 **How Do G2 Users Rate Bonterra EveryAction?** - **Has the product been a good partner in doing business?:** 7.9/10 (Category avg: 8.5/10) - **Fundraising:** 7.9/10 (Category avg: 8.0/10) - **Reporting:** 7.9/10 (Category avg: 7.9/10) - **Donor Communications:** 7.9/10 (Category avg: 7.9/10) **Who Is the Company Behind Bonterra EveryAction?** - **Seller:** [Bonterra](https://www.g2.com/sellers/bonterra) - **Company Website:** https://www.bonterratech.com/ - **Year Founded:** 2022 - **HQ Location:** Austin, United States - **Twitter:** @BonterraTech (922 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/bonterra-tech/ (1,322 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director, Organizer - **Top Industries:** Non-Profit Organization Management, Political Organization - **Company Size:** 71% Small-Business, 27% Mid-Market #### What Are Bonterra EveryAction's Pros and Cons? **Pros:** - Ease of Use (18 reviews) - Features (18 reviews) - Integrations (9 reviews) - Tracking (8 reviews) - Email Communication (7 reviews) **Cons:** - Learning Curve (10 reviews) - Difficult Learning (8 reviews) - Limited Customization (6 reviews) - Not Intuitive (6 reviews) - Not User-Friendly (6 reviews) ### What Do G2 Reviewers Say About Bonterra EveryAction? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Bonterra EveryAction, finding it simple to learn and efficient for tasks. - Users value the **seamless integration** of CRM, email, and advocacy within Bonterra EveryAction, enhancing their organizational capabilities. - Users value the **seamless integrations** of Bonterra EveryAction, enhancing functionality across multiple systems for effective organization. - Users value the **powerful tracking capabilities** of Bonterra EveryAction, enhancing organization and data management efficiency. - Users appreciate the **easy email segmentation and list creation** within Bonterra EveryAction, enhancing their communication efficiency. **Cons:** - Users face a **steep learning curve** with Bonterra EveryAction, making navigation and feature adoption challenging for some team members. - Users find the **difficult learning** curve challenging, requiring extensive time with resources to adapt to the system. - Users find **limited customization** options in Bonterra EveryAction, hindering their ability to tailor the software to their needs. - Users find the interface **not intuitive** , often struggling to navigate complex menus and options effectively. - Users find Bonterra EveryAction **not user-friendly** , struggling with its complexity and learning curve for effective usage. #### What Are Recent G2 Reviews of Bonterra EveryAction? **"[It's a powerful tool that could use additional features and bug fixes.](https://www.g2.com/survey_responses/bonterra-everyaction-review-11668577)"** **Rating:** 4.0/5.0 stars *— Ashley M.* [Read full review](https://www.g2.com/survey_responses/bonterra-everyaction-review-11668577) --- **"[Easy-to-Use CRM with Robust Contact Management](https://www.g2.com/survey_responses/bonterra-everyaction-review-12065141)"** **Rating:** 4.0/5.0 stars *— GG R.* [Read full review](https://www.g2.com/survey_responses/bonterra-everyaction-review-12065141) --- ### 23. [NewOrg](https://www.g2.com/products/neworg/reviews) NewOrg is a cloud-based case management and data management platform that helps small to mid-sized nonprofits, human services organizations, and government programs manage services, people, reporting, and workflows across one or multiple programs. The platform includes CRM-style tools for tracking donors, volunteers, clients, partners, communications, and engagement history, while also supporting case notes, service delivery, documents, portals, grants, outcomes, and configurable reporting. Many organizations rely on separate tools to manage programs, people, documentation, and reporting. NewOrg brings these functions together in a single system, helping teams centralize data, reduce manual processes, and improve visibility into service delivery and outcomes. NewOrg is designed to support a range of service models, including housing assistance, behavioral health, youth and family services, emergency assistance, volunteer management, grant-funded programs, and community outreach. Its configurable structure allows organizations to adapt forms, workflows, permissions, dashboards, and reports to match different program requirements. Key capabilities include: Case management and client tracking, including service history, case notes, documents, and outcomes Grant and program management with reporting aligned to funder requirements Volunteer, donor, and relationship tracking connected to program activity Workflow automation to support documentation, approvals, reminders, and service delivery Reporting and dashboards for audits, compliance, funder reporting, and internal decision-making The platform supports configurable workflows and data structures, allowing organizations to adapt the system as programs, reporting needs, and service models evolve over time. NewOrg is used by nonprofit and government organizations across the U.S. and Canada to support program operations and data management. As a certified B Corporation, NewOrg is committed to social and environmental responsibility, aligning with the values of the organizations we serve. **Average Rating:** 4.7/5.0 **Total Reviews:** 23 **How Do G2 Users Rate NewOrg?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.5/10) - **Fundraising:** 10.0/10 (Category avg: 8.0/10) - **Reporting:** 8.9/10 (Category avg: 7.9/10) - **Donor Communications:** 10.0/10 (Category avg: 7.9/10) **Who Is the Company Behind NewOrg?** - **Seller:** [New Org](https://www.g2.com/sellers/new-org) - **Company Website:** https://www.neworg.com/ - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 65% Small-Business, 26% Mid-Market #### What Are NewOrg's Pros and Cons? **Pros:** - Customer Support (8 reviews) - Report Generation (5 reviews) - Reporting (5 reviews) - Ease of Use (4 reviews) - Response Time (4 reviews) **Cons:** - Missing Features (3 reviews) - Clunky Design (2 reviews) - Clunky Interface (2 reviews) - Interface Issues (2 reviews) - Outdated Design (2 reviews) ### What Do G2 Reviewers Say About NewOrg? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **prompt and innovative customer support** from NewOrg, enhancing their system experience significantly. - Users value the **efficient report generation** of NewOrg, enhancing productivity and enabling better client support. - Users value the **intuitive reporting capabilities** of NewOrg, enhancing efficiency and enabling better client support. - Users appreciate the **ease of use** of NewOrg, enabling efficient operations and quicker reporting for better client support. - Users praise the **fast response time** of NewOrg, with support issues resolved often within a day. **Cons:** - Users find the **lack of customization options** in NewOrg limiting, though the reports and dashboards are appreciated. - Users find the **clunky design** of NewOrg outdated, leading to a cluttered experience with many tabs open. - Users find the NewOrg interface **difficult to navigate** , often leading to cluttered tabs and frustration during use. - Users find the **detailed interface issues** quite distracting, leading to multiple tabs and a less enjoyable experience. - Users note the **outdated design** of NewOrg, leading to a cluttered experience with many open tabs. #### What Are Recent G2 Reviews of NewOrg? **"[NewOrg’s Tailored Platform and Lightning-Fast, Detail-Oriented Support](https://www.g2.com/survey_responses/neworg-review-12536333)"** **Rating:** 5.0/5.0 stars *— Shannon C.* [Read full review](https://www.g2.com/survey_responses/neworg-review-12536333) --- **"[All Our Client Info in One Place—Fast Reports and Fantastic Support. HIRE THEM NOW WE LOVE THEM.](https://www.g2.com/survey_responses/neworg-review-12517277)"** **Rating:** 5.0/5.0 stars *— Marianna P.* [Read full review](https://www.g2.com/survey_responses/neworg-review-12517277) --- #### What Are G2 Users Discussing About NewOrg? - [What is NewOrg used for?](https://www.g2.com/discussions/what-is-neworg-used-for) - 1 comment ### 24. [Omatic Software](https://www.g2.com/products/omatic-software/reviews) Omatic Cloud is the nonprofit integration and data platform, built for everyday nonprofit users by nonprofit professionals who understand your workflows. Nonprofits juggle more systems than ever, creating data inconsistencies across systems. By supporting workflows across fundraising, program management, and financial reporting, Omatic Cloud helps you unlock the power of data to inform decisions, engage supporters, and scale your mission. Omatic Cloud provides: - App connectors for nonprofit tools - Bulk data imports (flat files) into CRM & accounting tools - Data transformation - Data mapping & routing - Data validation & deduplication - And much more! Omatic is backed by a world-class support team, providing hands-on implementation & training to help you get integrations live. Founded in 2002 and headquartered in Charleston, SC, we serve more than 3k social impact customers across Healthcare, Cause & Cure, Higher Ed, K-12, Family & Human Services, Arts & Cultural, and Faith-Based Orgs. **Average Rating:** 4.6/5.0 **Total Reviews:** 115 **How Do G2 Users Rate Omatic Software?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.5/10) - **Fundraising:** 6.1/10 (Category avg: 8.0/10) - **Reporting:** 4.4/10 (Category avg: 7.9/10) - **Donor Communications:** 6.7/10 (Category avg: 7.9/10) **Who Is the Company Behind Omatic Software?** - **Seller:** [Omatic Software](https://www.g2.com/sellers/omatic-software) - **Company Website:** https://omaticsoftware.com - **Year Founded:** 2002 - **HQ Location:** Mt Pleasant, SC - **Twitter:** @Omatic_Software (1,073 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1139814/ (114 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Database Administrator - **Top Industries:** Non-Profit Organization Management, Higher Education - **Company Size:** 54% Small-Business, 37% Mid-Market #### What Are Omatic Software's Pros and Cons? **Pros:** - Ease of Use (8 reviews) - Automation (5 reviews) - Easy Integrations (5 reviews) - Customer Support (4 reviews) - Data Management (4 reviews) **Cons:** - Learning Curve (4 reviews) - Difficult Learning (3 reviews) - Data Migration (2 reviews) - Import Issues (2 reviews) - Migration Issues (2 reviews) ### What Do G2 Reviewers Say About Omatic Software? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Omatic Software, finding it simplifies data imports effectively and efficiently. - Users value the **automation features** of Omatic Software, significantly saving time through streamlined data import processes. - Users appreciate the **easy integrations** of Omatic Software, enhancing data flow and minimizing manual effort. - Users appreciate the **great customer support** from Omatic Software, noting quick response times and thorough onboarding processes. - Users appreciate the **efficient data management capabilities** of Omatic Software, streamlining integration and enhancing operational workflow. **Cons:** - Users find the **steep learning curve** challenging, requiring time and dedication to effectively navigate the software. - Users find the **difficult learning** curve of Omatic Software challenging, especially during initial setup and transition phases. - Users struggle with **data migration challenges** , especially in importing 'Fund' information and updating relationships effectively. - Users often face **import issues** with 'Fund' information, highlighting a need for improvement in API functionality. - Users face **migration issues** with Omatic Software, citing difficulties with importing data and updating relationships. #### What Are Recent G2 Reviews of Omatic Software? **"[Great Integration to transfer data, Suer Great Support—Training HIGHLY Recommended for Best Results](https://www.g2.com/survey_responses/omatic-software-review-11910982)"** **Rating:** 4.5/5.0 stars *— Frank O.* [Read full review](https://www.g2.com/survey_responses/omatic-software-review-11910982) --- **"[Streamlines Event Registrations Efficiently with Minor Relationship Tweaks](https://www.g2.com/survey_responses/omatic-software-review-11844045)"** **Rating:** 4.5/5.0 stars *— Steven P.* [Read full review](https://www.g2.com/survey_responses/omatic-software-review-11844045) --- #### What Are G2 Users Discussing About Omatic Software? - [What do you recommend for those considering Omatic Software for data integration in the nonprofit sector?](https://www.g2.com/discussions/what-do-you-recommend-for-those-considering-omatic-software-for-data-integration-in-the-nonprofit-sector) - [What is Omatic Software used for?](https://www.g2.com/discussions/what-is-omatic-software-used-for) ### 25. [AudienceView Professional](https://www.g2.com/products/audienceview-professional/reviews) Unlock growth with 'More' than just a ticketing software. Master the business of live events with AudienceView Professional – the all-in-one event ticketing solution that helps connect enthusiasts to your events. Now with even more control and flexibility to create and manage events, provide your patrons with an unmatched experience. Whether it is fundraising, creating bespoke events or engaging customers, AudienceView Professional is the better way to manage your live events. As the go-to ticketing, marketing and fundraising platform that hundreds of organizations count on, AudienceView Professional is reliable, easy to use. Create and manage events from anywhere in the world and leverage, effective and actionable insights, to build strategies to find more customers. See first hand why organizations trust AudienceView with their events. **Average Rating:** 4.3/5.0 **Total Reviews:** 87 **How Do G2 Users Rate AudienceView Professional?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.5/10) - **Fundraising:** 8.5/10 (Category avg: 8.0/10) - **Reporting:** 8.2/10 (Category avg: 7.9/10) - **Donor Communications:** 7.6/10 (Category avg: 7.9/10) **Who Is the Company Behind AudienceView Professional?** - **Seller:** [AudienceView](https://www.g2.com/sellers/audienceview) - **Year Founded:** 2002 - **HQ Location:** Toronto, Ontario - **Twitter:** @AudienceView (1,759 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/43880/ (286 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Performing Arts, Entertainment - **Company Size:** 91% Small-Business, 6% Mid-Market #### What Are AudienceView Professional's Pros and Cons? **Pros:** - Customer Support (8 reviews) - Helpful (6 reviews) - Ease of Use (5 reviews) - Features (5 reviews) - Response Time (5 reviews) **Cons:** - High Fees (2 reviews) - Limited Customization (2 reviews) - Limited Features (2 reviews) - Poor Interface Design (2 reviews) - Poor Reporting (2 reviews) ### What Do G2 Reviewers Say About AudienceView Professional? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **responsive customer support** of AudienceView Professional, ensuring timely resolutions and seamless integration for diverse needs. - Users value the **effective integration and support** from AudienceView Professional, enhancing daily operations effortlessly. - Users value the **ease of use** of AudienceView Professional, seamlessly integrating into daily operations with user-friendly features. - Users value the **ease of use and feature richness** of AudienceView Professional, enhancing organization and efficiency. - Users appreciate the **quick response time** of AudienceView Professional, enhancing their overall experience with timely support. **Cons:** - Users find the **high fees** to be a drawback, though they acknowledge it's competitive within the industry. - Users find **limited customization** in AudienceView Professional, hindering integration and usability for measuring ROI effectively. - Users find the **limited features** of AudienceView Professional hinder integration and overall usability for accurate ROI tracking. - Users find the **poor interface design** of AudienceView Professional hampers usability and integration, creating a frustrating experience. - Users find the **reporting capabilities inadequate** , hindering clear financial insights and overall functionality of AudienceView Professional. #### What Are Recent G2 Reviews of AudienceView Professional? **"[Easy to use, Flexible Ticketing System](https://www.g2.com/survey_responses/audienceview-professional-review-8770065)"** **Rating:** 5.0/5.0 stars *— Kari C.* [Read full review](https://www.g2.com/survey_responses/audienceview-professional-review-8770065) --- **"[Simple Yet Complex!](https://www.g2.com/survey_responses/audienceview-professional-review-10761513)"** **Rating:** 5.0/5.0 stars *— Robert F.* [Read full review](https://www.g2.com/survey_responses/audienceview-professional-review-10761513) --- #### What Are G2 Users Discussing About AudienceView Professional? - [What does Audienceview Professional do?](https://www.g2.com/discussions/what-does-audienceview-professional-do) - 1 comment - [What happened to vendini?](https://www.g2.com/discussions/what-happened-to-vendini) - 1 comment - [Is AudienceView a CRM?](https://www.g2.com/discussions/is-audienceview-a-crm) - 1 comment - [How much does AudienceView cost?](https://www.g2.com/discussions/how-much-does-audienceview-cost) - 1 comment ## What Is Nonprofit CRM Software? [Nonprofit Software](https://www.g2.com/categories/nonprofit) ## What Software Categories Are Similar to Nonprofit CRM Software? - [Fundraising Software](https://www.g2.com/categories/fundraising) - [Donor Management Software](https://www.g2.com/categories/donor-management) - [Volunteer Management Software](https://www.g2.com/categories/volunteer-management) --- ## How Do You Choose the Right Nonprofit CRM Software? ### What You Should Know About Nonprofit CRM Software ### What is Nonprofit CRM Software? Traditionally, businesses engaging in sales use [customer relationship management (CRM) software](https://www.g2.com/categories/crm) to align strategy and outreach with documented customer interactions. Having a holistic view of the customer allows businesses to make smarter decisions and craft the perfect pitch to drive revenue, while optimizing staff productivity. In a similar vein, nonprofit organizations rely on specialized versions of these solutions to achieve marketing, fundraising, and outreach goals. For nonprofit CRM software, constituent (as opposed to customer) relationship management better captures its essence. Often, nonprofit CRM software and [donor management software](https://www.g2crowd.com/categories/donor-management) are used interchangeably. Nonprofit CRM software can be distinguished from donor management software by the increased level of constituent data management and integration with other software that broadly improve nonprofit operations in multiple departments. Nonprofit CRM solutions provide all the essential tools an organization needs to track and manage their relationships with constituents, which include donors, alumni, volunteers, members, and event attendees. Nonprofits can record an individual’s past engagement and all relevant biographical data, informing fundraising and marketing strategies and optimizing data reporting processes. These solutions allow nonprofits to capture a detailed picture of their supporters and tailor their engagement goals accordingly. Nonprofit CRM software elevates an organization’s success in cultivating and retaining donors and volunteers. Key Benefits of Nonprofit CRM Software - Strengthen donor cultivation by collecting deeper biographical insights - Track and manage a diverse base of constituents - Improve marketing outreach to targeted supporter groups - Integrate multiple data points into one centralized constituent profile - Reduce administrative burden by automating stewardship and data reporting processes ### Why Use Nonprofit CRM Software? Nonprofit CRM software enables organizations to collect a broad range of important information about their prospective and current donors and supporters. These solutions organize constituent data and unify reporting, fundraising, receipting, contact, and email functions into one centralized, customizable location. When equipped with this 360-degree view, nonprofits manage their relationships more effectively and achieve stronger fundraising results. Armed with this information, staff are empowered to tailor marketing campaigns for specific donors, strategize prospect lists for annual appeals, and streamline the cultivation pipeline when multiple staff members are engaged with constituents. Nonprofit CRM software collects and integrates vital constituent information, including: - Biographical information - Donation and membership fee history - Event attendance - Familial, organizational, and corporate connections - Philanthropic interests and giving history - All past and present points of communication with the organization ### Who Uses Nonprofit CRM Software? Nonprofits use nonprofit CRM software to manage their constituents. From fundraising staff to marketing, PR, and finance staff, nonprofit CRM software has the functionality to serve a variety of needs to improve relationships and achieve fundraising and engagement goals. These solutions work for nonprofit organizations of all kinds, including colleges and universities, museums and cultural institutions, advocacy and grassroots groups, human services organizations, conservation groups, etc. Any nonprofit that needs to engage with a constituent base for philanthropic and volunteer support benefits greatly from using nonprofit CRM software. Key nonprofit staff who may use this software include: **Fundraising and development staff —** Fundraising and development staff use nonprofit CRM software to manage all contact points with each constituent. Knowing a constituent’s previous giving history, event attendance, and personal interests and hobbies helps fundraisers have more insight to inform their future interactions with a prospect or current donor. Similarly, grant writers use this software to track all public and private grant-related deadlines throughout the submission process. Through nonprofit CRM software, fundraising and development staff segment out specific constituents to target for cultivation events, annual gift renewals, or other related stewardship tasks. They can also look at appeal response rates to see how fundraising campaigns perform year over year. **Marketing and communications staff —** Marketing and communications staff rely on insights gained from the robust constituent profiles housed in their nonprofit CRM software. These solutions allow for segmented target groups, which could include lapsed donors, previous volunteers, program-specific donors, and so on. Marketers use this information to create relevant content for any given demographic or data parameter. For example, a nonprofit CRM software can allow marketing and communications staff to identify all constituents between a certain age range to send a promotional email for an organization’s associate board or young professionals group. Or they can tailor event invitations for invitees who attended a previous year. **Event staff —** Event staff monitor event attendance and performance through nonprofit CRM software, typically for fundraising galas and special donor events. These solutions allow for registration form integration to import ticket sales, guest names, and even dietary restrictions directly into the constituent’s profile. This automation assists event staff in building seating charts, identifying catering needs, and ensuring event goals are on track. **Finance staff —** Finance staff use nonprofit CRM software as an additional tool to keep track of all revenue and expenses, in addition to their own [nonprofit accounting software](https://www.g2.com/categories/nonprofit-accounting). Typically, finance staff and fundraising staff will collaborate to conduct monthly, quarterly, or annual reconciliation to ensure what is tracked in the nonprofit CRM software also matches up with the accounting software records. Finance staff can use nonprofit CRM software for specialized revenue reports broken out by constituent type and time period. ### Nonprofit CRM Software Features Nonprofit CRM software often contains the following features: **Robust constituent profiles —** Track and quickly update all relevant background information about constituents, empowering fundraising staff to cultivate leads more efficiently. Create custom fields depending on the specificity of information being tracked. **Reporting —** Nonprofit staff collect a variety of data related to fundraising, event attendance, marketing metrics, and communications. Nonprofit CRM software removes the administrative burden of referencing multiple programs to view all the data. By centralizing and visualizing this data, these solutions provide almost instant turnaround for all reporting needs, and in a digestible format. **Revenue management —** Nonprofit CRM software simplifies the gift recording and tracking process, particularly with online giving. A donor or event attendee’s contact information automatically populates a record, saving time on manual data entry. These solutions can be preset to code donations or registration fees to the desired attribution. **Task automation —** Nonprofit CRM software eases or entirely removes many administrative tasks that compete with other priorities. Users have the option to schedule email blasts, contact reminders, gift acknowledgements, and more. These solutions also integrate with [email platforms](https://www.g2.com/categories/email) to remind fundraising and marketing staff about important follow-up tasks with constituents. They often have the ability to flag and prevent duplicated information and records from cluttering the database as well. **Event management —** Nonprofit CRM software provides all the tools an organization needs to run a successful event. From attendance tracking, to payment processing, to establishing ticket levels, and even post-event analysis, these solutions assist with planning and implementing the crucial events that contribute to overall fundraising success. **Constituent segmentation —** As an organization’s support base grows, fundraising and marketing staff require the option to build segmented lists for constituents that meet certain criteria. By categorizing constituents in certain ways, targeted campaigns are more likely to succeed. **Integration and customization —** By default, nonprofit CRM software provides organizations with a large number of functions and a lot of capability. However, the option to integrate additional systems into the software can ensure a greater range of data capture. These options could include [nonprofit accounting software](https://www.g2.com/categories/nonprofit-accounting), [event registration and ticketing software](https://www.g2.com/categories/event-registration-ticketing), and [donor prospect research software](https://www.g2.com/categories/donor-prospect-research). Additionally, nonprofit CRM software offers an extremely customizable platform for organizations to tailor it to their specific needs, ensuring that the appropriate information can be recorded for any given constituent base. **Mobile access —** For many fundraising and marketing staff, on-the-go workflows often require real-time access to their nonprofit CRM software. This option allows for constituent profiles to be accessed and updated as needed, perhaps at a networking event or after a promising one-on-one donor lunch. Other Features of Nonprofit CRM Software: [Automated Reports Capabilities](https://www.g2.com/categories/nonprofit-crm/f/automated-reports), [Lead Management Capabilities](https://www.g2.com/categories/nonprofit-crm/f/lead-management), [Online Portal Capabilities](https://www.g2.com/categories/nonprofit-crm/f/online-portal), [Sales POS Capabilities](https://www.g2.com/categories/nonprofit-crm/f/sales-pos) ### Trends Related to Nonprofit CRM Software As traditional CRM software continues to adapt, nonprofit CRM software will likely benefit from ongoing trends such as: **Voice command —** In the same way that voice commands have optimized smartphone and similar devices, nonprofit CRM software will see some functionality for voice commands to allow users to access information more quickly, whether through desktop or mobile. **Mobile optimization —** As nonprofits begin to engage younger generations who are digital natives, mobile optimization for all nonprofit CRM software features will be a priority. From building text-to-give or text-to-register features to increasing the accessibility that fundraisers have via the mobile application, ensuring that desktop and mobile experiences not only integrate but match each other in efficacy will be vital. Fundraising and marketing staff spend a great deal of time engaging in the community and, therefore, need access to a useful mobile solution. **Scalability —** Much like [donor management software](https://www.g2crowd.com/categories/donor-management), nonprofit CRM software serves nonprofits of all sizes. Typically, these solutions offer price points based on the total number of constituent records, as well as the total number of software users. Nonprofits should be critical in evaluating both the existing constituent base and the intended growth of new supporters and donors including associated goals in doing so. Certain nonprofit CRM software are optimized for small to midsize organizations as opposed to large organizations. Cloud-based nonprofit CRM software are another rising solution within the nonprofit sector, allowing for easier remote access and on-demand scalability as an organization grows. ### Potential Issues with Nonprofit CRM Software Nonprofit CRM software excels at providing customization suited to an organization’s specific needs. Depending on the solution, users should expect a degree of staff training, data migration, module and platform integration, and sometimes design configurations. These can require resources that an organization may not have initially budgeted for but should still be considered if nonprofit CRM software will boost a nonprofit's long-term fundraising and engagement goals. These solutions are far more robust with the functionality they provide to nonprofits. Before considering a nonprofit CRM software, users should determine the needs of their organization. A donor management software may be better suited to smaller organizations working with a limited budget. If marketing and event staff do not use the solution, nonprofits could be wasting money on additional features and user profiles. ### Software and Services Related to Nonprofit CRM Software Nonprofit CRM software broadly serves a nonprofit’s technological needs. Within the nonprofit software ecosystem, this solution allows for various integration points with the following: [**Fundraising software**](https://www.g2crowd.com/categories/fundraising) **—** Fundraising software powers the giving insights that a nonprofit CRM solution stores. Being able to integrate donations from online and manual entry is important to keep constituent records as accurate as possible and allows users to monitor fiscal year progress against goals for a fundraising team. [**Donor management software**](https://www.g2crowd.com/categories/donor-management) **—** Donor management software is often interchangeable with a nonprofit CRM solution, but the difference lies in the depth of customization and categorization for different constituent types. Donor management software can be a more effective option for smaller organizations that don’t have a large variety of constituent types to manage but still need to track relationships with ongoing prospects and existing donors. [**Donor prospect research software**](https://www.g2crowd.com/categories/donor-prospect-research) **—** Donor prospect research software gathers a broad range of biographical and other pertinent information about prospects and existing donors to integrate into their records. These solutions inform fundraising teams about where prospects and donors have given before, their income level, their professional affiliations, and more, empowering fundraisers to steward each individual accordingly. [**Nonprofit accounting software**](https://www.g2crowd.com/categories/nonprofit-accounting) **—** Nonprofit accounting software that integrates with nonprofit CRM solutions ensures all donations are captured and centralized in one system, reducing duplicate data entry and easing the reconciliation process for audits. [**Nonprofit payment gateway software**](https://www.g2crowd.com/categories/nonprofit-payment-gateway) **—** Nonprofit payment gateway software integrates with nonprofit CRM solutions to import ticket sales, event registrations, and other revenue sources generated from online forms. These solutions can be customized to ensure each response to a form is coded properly and automatically, reducing time spent on data entry.