2026 Best Software Awards are here!See the list

Jotform Workflows Reviews & Product Details

Pricing

Pricing provided by Jotform Workflows.

FREE

Free

Jotform Workflows Media

Jotform Workflows Demo - Build Powerful Automations
Work smarter with adaptable workflows that streamline complex processes and help you get more done faster. Automate tasks, streamline approvals, receive payments, and more.
Jotform Workflows Demo - 200+ Free Workflow Templates
Automate your workflow process instantly with readymade workflow templates.
Jotform Workflows Demo - Collect Payments in Your Flow
Add payment requests directly into any stage of your workflows. No need for extra tools—everything happens right within your flow.
Jotform Workflows Demo - Integrate the Apps You Use Every Day
Integrate your workflows with the tools you already use, from Google Drive to Slack, to automate data sharing and streamline collaboration.
Jotform Workflows Demo - Streamline Task Assignments
Assign tasks and manage progress, without the hassle of manual follow-ups. Automatically notify clients or team members when tasks are assigned, track progress from anywhere, and ensure that every step is completed on schedule.
Jotform Workflows Demo - Send Automated Emails
Say goodbye to follow-up emails. Automated notifications keep your team and clients informed at every step of your workflow, ensuring timely updates without the need for manual effort.
Work smarter with adaptable workflows that streamline complex processes and help you get more done faster. Automate tasks, streamline approvals, receive payments, integrate third-party apps, and more.
Play Jotform Workflows Video
Work smarter with adaptable workflows that streamline complex processes and help you get more done faster. Automate tasks, streamline approvals, receive payments, integrate third-party apps, and more.
With Jotform Workflows, you can operate more efficiently with adaptable workflows that streamline complex processes to help you get more done faster.
Play Jotform Workflows Video
With Jotform Workflows, you can operate more efficiently with adaptable workflows that streamline complex processes to help you get more done faster.
Product Avatar Image

Have you used Jotform Workflows before?

Answer a few questions to help the Jotform Workflows community

Jotform Workflows Reviews (448)

Reviews

Jotform Workflows Reviews (448)

4.6
448 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive design of Jotform Workflows, highlighting how it simplifies complex processes and automates tasks without requiring technical skills. Many appreciate the ability to create customized workflows that enhance efficiency and reduce manual follow-up. However, some users note that the platform can feel limited when handling more complex workflows.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Tarah M.
TM
Small-Business (50 or fewer emp.)
"Streamlined Approvals, Needs Better Parallel Workflow Support"
What do you like best about Jotform Workflows?

I like Jotform Workflows because it streamlines the process of approving applications and saves us quite a bit of time. The ease of setup is great, and it's efficient. It helps us cut down on unnecessary emails and allows us to simplify our approval process with just the click of a button. Overall, it saved us a lot of work time within the team. Review collected by and hosted on G2.com.

What do you dislike about Jotform Workflows?

When we first started with Jotform Workflows, we wanted to create parallel workflows for each request, but this did not work at the time and we haven't tried to set it up since. It was a feature that we found lacking. For each form, we are only able to have one approval flow, while we specifically needed parallel workflows to have multiple people approving applicants based on different conditions. Without this, the feature was only half as effective as it could have been. It was fairly straightforward but since we wanted it to do more than it could, we spent unnecessary time building parallel workflows only to find out that they didn't work as needed. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Workflows

Hi Tarah,

Thanks for sharing your feedback. We're glad to hear Jotform Workflows is helping streamline your approvals and save time. Regarding your feedback about parallel workflow, you can use conditional branches to route the form to multiple approvers based on different criteria. This guide can help you set that up: https://www.jotform.com/help/1464-how-to-set-up-a-conditional-branch-element-with-jotform-workflows/.

If you'd like further help tailoring the workflow to your process, feel free to reach out to us at https://www.jotform.com/contact/. Our team will be happy to guide you.

Mike D.
MD
Regional Administrator
Enterprise (> 1000 emp.)
"Excellent supplement for organizations (and companies)"
What do you like best about Jotform Workflows?

I found it incredibly easy to manage, remarkably efficient, and profoundly helpful in daily operations. It is far more than just a form builder; it's a powerful data management tool that utilizes complex conditional logic, secure payment integrations, and automated approvals to dramatically boost my team's efficiency and cut administrative overhead. While it make take a few days, learning jotform is easy. It is easy impleneted on the go with its simple menu boxes. Customer support if quick and fast and the number of features deals with a lot of the common need. Review collected by and hosted on G2.com.

What do you dislike about Jotform Workflows?

sometimes, navigating to find a topic, item or function is complex Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Workflows

Hi Mike,

Thanks for your positive review. We're delighted to hear that our platform has been more than just a form builder for you, helping you manage your, collect payments securely, and automate approvals. We're glad you find it easy to use, simple to implement on the go, and that our support team has been quick and helpful.

If you have any questions or suggestions, feel free to create a Help Center thread from our Contact Us page: https://www.jotform.com/contact. We'll do our best to help.

AV
Systems Analyst
Enterprise (> 1000 emp.)
"Many helpful features, needs workarounds for advanced customization"
What do you like best about Jotform Workflows?

With Jotform Workflows, I find that almost everything I need to accomplish is possible. Simple tasks are straightforward and easy to set up. For more complex needs, I can usually achieve my goals by using workarounds, often with assistance from customer support or by referencing answers to similar questions in the forums. Review collected by and hosted on G2.com.

What do you dislike about Jotform Workflows?

When I need to handle complex tasks or create intricate workflows and forms, I find the user interface becomes quite cumbersome. I really wish there was an option to edit the raw JSON, particularly for setting up form conditions and managing workflow connections. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Workflows

Hi Andrew,

Thanks for sharing your experience. We're happy to hear that Jotform Workflows is helping you accomplish both simple and complex tasks and streamline your processes. We appreciate your feedback about editing raw JSON, and we'd love to learn more about your specific needs.

If you have any questions or want to share more, feel free to reach out through our Contact Us page at https://www.jotform.com/contact/. We're here to help.

Jimmy v.
JV
GM
Small-Business (50 or fewer emp.)
"Flexible, Automated, and User-Friendly"
What do you like best about Jotform Workflows?

I truly appreciate how Jotform Workflows has transformed my workflow processes over the past five years. It significantly minimizes tedious manual tasks through seamless automation, which not only saves me a great deal of time but also enhances accuracy and improves record-keeping. The flexibility it offers is invaluable, allowing me to tailor workflows to suit a variety of tasks such as gym memberships, invoicing, and approvals for expenses and annual leave. I can effortlessly construct large and complex workflows, accommodating the real-world flexibility required for handling intricate processes, like following up on unpaid invoices. The fact that Jotform Workflows is a no-code platform makes it incredibly accessible and easy to use, even for those with no technical background, despite a minor learning curve initially. Its simple setup and the ability to easily integrate with tools like Stripe and Gmail enhance its appeal. Additionally, the platform's upgrades have addressed previous feature gaps, like the delay feature, further enhancing its functionality. The time-saving benefits combined with its ease of use make Jotform Workflows a reliable and efficient tool, deserving of a solid recommendation score of 10 out of 10 from me. Review collected by and hosted on G2.com.

What do you dislike about Jotform Workflows?

I could not think of anything to critique. There have been major upgrades recently that solved slight issues I did have. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Workflows

Hi Jimmy,

Thanks for your wonderful review. We're thrilled to hear how our platform has become a valuable tool for automating processes, streamlining tasks, and saving you time. We also appreciate your feedback regarding the ability to manually select a date for sending emails and using the same form in two different flows within a workflow . While the features you’re looking for aren’t currently available at Jotform right now, we've gone ahead and escalated your requests to our Developers. Exactly when or if they're developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we'll let you know at https://www.jotform.com/answers/21583101-jotform-workflows-ability-to-select-a-specific-date-to-send-the-email and https://www.jotform.com/answers/21581131-jotform-workflows-using-a-form-in-two-different-flows-within-a-workflow.

If you have any questions or suggestions, feel free to share them with us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Malissa P.
MP
Pediatric Clinic Manager
"Streamlined Form Management with Ease"
What do you like best about Jotform Workflows?

I like the convenience of sharing the paperwork form link with patients, and that it can be completed in advance, saving time and providing insights before appointments. The ability to download and upload forms directly to patient charts is a huge time-saver. Jotform Workflows is user-friendly, allowing me to create forms without needing coding or specialized experience. I can select the features to build a form, and it only takes 5-10 minutes. The platform offers lots of customizing features, including adding business logos and brand colors. The initial setup was very simple, and I love the ability to automate the submission process, eliminating forgotten paperwork. Review collected by and hosted on G2.com.

What do you dislike about Jotform Workflows?

I would like if there was a discount for non-profits but even without it, the price is reasonable nonetheless. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Workflows

Hi Malissa,

Thanks for your thoughtful review. We're glad to hear that Jotform Workflows is helping automate your submission process. It's great to know that the platform's ease of use, customization options, and quick setup are making a real difference in your workflow. We do offer discounts for nonprofit organizations, and you can check our nonprofit pricing here: https://www.jotform.com/nonprofit/pricing/.

If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Chelsea M.
CM
"Effortless Event Registrations with Responsive Support"
What do you like best about Jotform Workflows?

I appreciate that Jotform Workflows is easy to use and the support team is fast to answer when I have problems. I like how it allows me to easily collect registration data that is secure and connects with Moneris. It's helpful that workflows let me accept or deny registrations, which is important since my event registration is free but limited. While it wasn't intuitive initially and I needed support to guide me, once I learned what to do, it became very easy to use, and I found the initial setup to be very easy. Review collected by and hosted on G2.com.

What do you dislike about Jotform Workflows?

It's not intuitive, I needed support to help guide me. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Workflows

Hi Chelsea,

Thanks for your excellent review. We're glad to hear that Jotform Workflows is helping you securely manage registrations and connect seamlessly with Moneris. It's also great to know the approval process is supporting your limited-capacity event. We do offer 24/7 support if you have questions. You can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Cat B.
CB
Corporate Director
Mid-Market (51-1000 emp.)
"Effortless Form Approval and Routing"
What do you like best about Jotform Workflows?

I really appreciate the interface and ease of use of Jotform Workflows. It allows nearly anyone to configure it without any hassle. It's a huge benefit for me that the system is set up to route forms to the correct department, which simplifies and streamlines the approval and notification processes. The initial setup was very easy, and it took only about 1-2 hours to get everything running smoothly. Review collected by and hosted on G2.com.

What do you dislike about Jotform Workflows?

Nothing to note Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Workflows

Hi Cat,

Thanks for sharing your wonderful feedback. We’re thrilled to hear that our platform has helped streamline your processes across different areas and made collecting and directing data easier for your team. Your kind words mean a lot to us.

If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Christina .
C
HR Coordinator
Mid-Market (51-1000 emp.)
"JotForm Changed the Game for Hiring!"
What do you like best about Jotform Workflows?

We implemented the use of JotForm in our hiring and recruiting process! This has eliminated the need for so many back and forth emails between HR & the hiring manager to obtain all necessary information. This has saved so much time and energy, but also has cleared up my inbox so much!!! We will be using it for more things in the future! It is so very easy to use and I love being able to track all new requests in the same place! Review collected by and hosted on G2.com.

What do you dislike about Jotform Workflows?

I am relatively new to software, but I like what I see so far & I am looking forward to learning more. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Workflows

Hi Christina,

Thanks for your wonderful review. We’re thrilled to hear that our platform has streamlined your hiring and recruiting process and that tracking new requests in one place has made things easier and more organized for your team.

If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Verified User in Primary/Secondary Education
AP
Small-Business (50 or fewer emp.)
"Jotform workflows - easy to use, streamline, and convenient"
What do you like best about Jotform Workflows?

Jotform workflows have streamlined several of our school processes such as purchase order approvals and work repair requests. This has eliminated back to forth emails and disjointed google forms/spreadsheets and has made this process smooth for our teachers and directors making it easy and convenient for them to submit and approve.

Building the workflows themselves were fairly simple and not difficult to use. There are many features to the workflows that allow for more automation and streamlining steps so that everything is much more efficient and less jumbled. The app integration with other applications is also very useful. Review collected by and hosted on G2.com.

What do you dislike about Jotform Workflows?

The app integration is helpful, however, the integration with apps like Google Sheets does not update if the submission on the Jotform side is changed or updated once the initial form responses have been submitted. So it does require a manual update on the Google Sheets side. It is a small hiccup, but only if you integrate with an app like Google, since my colleagues would not have access to the Jotform submission table as I have the only active (licensed) account. Additionally, the integration with Asana doesn't allow for easy field to field integration if the Jotform form has branched questions/answers. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Workflows

Hi,

Thanks for your excellent review. We're thrilled to hear that Jotform Workflows have helped streamline your school’s processes and reduce the back-and-forth. It’s great to know that both teachers and directors are finding it easy and convenient to use. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Dan Y.
DY
Head of Process Improvement
"From Email Chaos to Streamlined Efficiency"
What do you like best about Jotform Workflows?

I really value the pure ease of creating workflows visually and how everything links up seamlessly with Jotform Workflows. I also appreciate the fairly advanced workflows that can be created, which were initially used for single tasks but have evolved to include multiple steps. This has led to clearer reporting and a reduction in the time frame for work being completed. Review collected by and hosted on G2.com.

What do you dislike about Jotform Workflows?

When you are new to using Jotform Workflows, they can be fairly daunting. You need to have a level of understanding of what each step in the workflow is going to do. Used incorrectly, it can add pain points to a journey. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Workflows

Hi Dan,

Thanks for the great review. We're glad to hear that Jotform Workflows makes it easy to build workflows that improve communication and speed up task completion. We appreciate your feedback about the learning curve. We have plenty of resources available, including detailed guides on workflows at https://www.jotform.com/help/guide-jotform-workflows/ and video tutorials on our YouTube channel at https://www.youtube.com/@Jotform.

If you have any questions or encounter any challenges, feel free to reach out through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

No Discussions for This Product Yet

Be the first to ask a question and get answers from real users and experts.

Start a discussion

Pricing Options

Pricing provided by Jotform Workflows.

FREE

Free

Bronze

$34.00
Per Month

Silver

$39.00
Per Month
Jotform Workflows Features
Document Generation
Process Design
Process Repository
Permissions for Sharing
Data Unification
Activities
Flows
Dependencies
Updates
Audit Trail
Integration
Product Avatar Image
Jotform Workflows