---
title: Jotform Workflows Reviews
meta_title: 'Jotform Workflows Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 564 reviews by the users' company size, role or industry
  to find out how Jotform Workflows works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 564
  scale: '5'
date_modified: '2026-07-22'
parent_category:
  name: Process Automation
  url: https://www.g2.com/categories/process-automation
---

# Jotform Workflows Reviews
**Vendor:** Jotform  
**Category:** [Workflow Management Software](https://www.g2.com/categories/workflow-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 564
## About Jotform Workflows
Jotform Workflows is a powerful no-code automation platform that makes it easy to streamline, manage, and optimize your business processes from end to end. Using an intuitive drag-and-drop builder, you can design custom workflows that match your exact needs — whether you’re routing approvals, collecting payments, assigning tasks, or automating repetitive steps across your organization. Jotform Workflows eliminates manual work, reduces errors, and helps teams move faster by keeping every process consistent, transparent, and fully automated. With 200+ professionally designed workflow templates, getting started is effortless. Choose a ready-made workflow for HR, finance, operations, customer service, education, healthcare, or any other use case, and customize it to fit your processes. Workflows can include conditional logic, automated notifications, role-based approvals, and dynamic routing rules that adapt to each form submission, ensuring the right steps happen at the right time. For organizations that rely on payments, Jotform Workflows supports automated payment collection and processing through 40+ trusted payment gateways, including PayPal, Square, and Stripe. You can trigger payments based on user selections, approval steps, or predefined conditions, helping you collect funds quickly and accurately without manual intervention. Seamless integration is at the heart of Jotform Workflows. Connect your workflows to 200+ popular apps — including Slack, Google Sheets, Airtable, HubSpot, Trello, and more — to automatically sync data, create tasks, notify team members, or update external systems in real time. This creates a fully connected ecosystem where every submission triggers the right actions across your tools. Jotform Workflows also includes powerful task management capabilities. Create tasks, assign them to team members, track progress, and automate follow-ups based on form responses or workflow conditions. This centralizes all activity into one organized workspace, giving teams full visibility into what needs to happen next. All workflow data is automatically stored and organized in Jotform Tables and Jotform Inbox. View submissions as spreadsheets, calendars, or cards, manage permissions for team members, and respond to approvals or requests quickly from any device. This ensures complete oversight and helps teams make informed decisions faster. With robust automation, deep integrations, secure data handling, and a no-code builder anyone can use, Jotform Workflows empowers organizations of all sizes to create efficient, scalable, and fully automated processes — without relying on developers or technical expertise.



## Jotform Workflows Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Jotform Workflows, making setup and monitoring straightforward and efficient. (231 reviews)
- Users love the **automation capabilities** of Jotform Workflows, greatly enhancing efficiency and streamlining processes effortlessly. (110 reviews)
- Users appreciate the **easy-to-use form creation** in Jotform Workflows, enabling smooth workflows and customization options. (89 reviews)
- Users value the **easy integrations** with platforms like Hubspot, enhancing their workflow efficiency significantly. (77 reviews)
- Users love the **customization options** in Jotform Workflows, enabling seamless brand alignment and efficient form creation. (75 reviews)
- Users value the **efficiency of process automation** in Jotform Workflows, simplifying tasks and enhancing team collaboration. (74 reviews)
- Efficiency (67 reviews)
- Users enjoy the **streamlined processes** of Jotform Workflows, enhancing efficiency and ensuring timely task completion. (65 reviews)
- Integrations (64 reviews)
- Easy Setup (62 reviews)

**What users dislike:**

- Users find the **steep learning curve** for advanced features challenging, making implementation difficult for newcomers. (51 reviews)
- Users find the **navigational complexity** of Jotform Workflows time-consuming and challenging during setup and personalization. (40 reviews)
- Users express frustration over the **missing features** , particularly lacking communication channels and intuitive project management tools. (40 reviews)
- Users face **integration issues** with limited customizability, creating challenges for complex workflows and overall user experience. (37 reviews)
- Users experience **form issues** like slow searches and incompatibility with encrypted forms, affecting workflow efficiency. (33 reviews)
- Limited Features (30 reviews)
- Form Limitations (28 reviews)
- Users experience **limited customization** in Jotform Workflows, hindering their ability to create highly tailored applications. (28 reviews)
- Expensive (23 reviews)
- Steep Learning Curve (23 reviews)

## Jotform Workflows Reviews
  ### 1. Best Universal Form creator I've found

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chase F. | VP of Media and Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2024

**What do you like best about Jotform Workflows?**

The ability to have multiple people approve an action before it takes place.

**What do you dislike about Jotform Workflows?**

I do wish I could have someone gather additional information prior to Approval/Denial. Meaning a third option of "Request Info" that sends back to the sender with any questions added to the message, then the approval email comes back again with that gained info.

**What problems is Jotform Workflows solving and how is that benefiting you?**

It is recording the RMA process and streamlining it so there are no deviations from protocol.

**Official Response from Elton Regs:**

> Hi Chase,
Thanks for your 5-star review. It’s great to know that our platform is helping streamline your process. We understand that you're looking for the option to gather additional information before approving or denying submissions. This is possible by enabling the Request More Information option on the workflow. For more details on how to do this, check our related thread at https://www.jotform.com/answers/17611241-how-to-request-more-information-in-the-approval-flow.
If you have any questions, reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

  ### 2. Effortless Form Building!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jordan G. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 10, 2024

**What do you like best about Jotform Workflows?**

Jotform Workflows makes automating tasks so easy with its drag-and-drop builder. I love how it connects seamlessly with tools like Google Drive and Slack, saving me time and keeping everything organized!

**What do you dislike about Jotform Workflows?**

The selection of predefined templates could be expanded.

**What problems is Jotform Workflows solving and how is that benefiting you?**

Jotform Workflows has been instrumental in streamlining my business processes by automating repetitive tasks, approvals, and data collection. Overall, Jotform Workflows has significantly improved productivity and organization within my business.

**Official Response from Elton Regs:**

> Hi Jordan,
Thanks for sharing your experience.  We’re delighted to hear that Jotform Workflows has helped streamline your business processes and that the integrations with other platforms have saved you time and kept everything organized. You can find our readymade workflows at https://www.jotform.com/workflow-templates/. 
If you don’t find the exact workflow you're looking for, feel free to share more details through our Contact Us page at https://www.jotform.com/contact/. We’ll be happy to help you create one that fits your needs.

  ### 3. Easy and Convenient

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 10, 2024

**What do you like best about Jotform Workflows?**

Jotform Workflows is easy to use and very convenient. As a first-time user, I can create forms and workflows with ease. The features on it are something that is not seen on other forms I worked with. The online support was nice too. They replied fast and made sure to assisst me with my concerns.

**What do you dislike about Jotform Workflows?**

Maybe when that one time I had a hard time integrating it with our Zoho CRM. but it was all good at the end I was able to do it correctly.

**What problems is Jotform Workflows solving and how is that benefiting you?**

We use it to get leads by integrating it into our CRM. We can get leads using our forms from Jotform.

**Official Response from Elton Regs:**

> Hi,
Thank you for sharing your experience. We’re thrilled to hear that our platform has been easy to use for creating forms and workflows and that it’s helped you successfully gather leads and integrate them into your CRM. We also appreciate your kind words about our customer support team.
If you have any questions or need help, don't hesitate to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We're here to help.

  ### 4. Jotform Workflows have increased our productivity and communication among team members

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 26, 2025

**What do you like best about Jotform Workflows?**

Workflows are very simple to use and deploy to everyone on our team. Having approvals in one place and easy to see has saved us lots of time and minimized miscommunications.

**What do you dislike about Jotform Workflows?**

There aren't any downsides to the way we are currently using Workflows.

**What problems is Jotform Workflows solving and how is that benefiting you?**

We use Workflows to automate the approval process for client requests.

**Official Response from Elton Regs:**

> Hi,
Thanks for sharing your experience. We're thrilled to hear that Jotform Workflows has made things easier for your team and helped streamline your client request approvals. Your feedback means a lot to us.
If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

  ### 5. Review of jotform product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sasha Y. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2025

**What do you like best about Jotform Workflows?**

good interface, conditional logic, many potential integrations with Hubspot, Mailchimp, GSuite - super helpful. I like that reports are generated for you

**What do you dislike about Jotform Workflows?**

Would like to more robust customer support. Also AI suggestions/feedback are lacking - right now most products have this and it would be great to use it for creating questions/workflows.

**What problems is Jotform Workflows solving and how is that benefiting you?**

Management of applications for fellowships, programs

**Official Response from Elton Regs:**

> Hi Sasha, 
Thanks for your positive review. We're thrilled to hear that our platform’s features have been a great fit for your needs, especially in managing applications for fellowships and programs. We have a variety of AI tools at https://www.jotform.com/tools/ai-tools/ that can help you with form creation and automation. We also recommend exploring our Jotform AI Agents, which can automate tasks, answer questions, and guide users through processes to make interactions more efficient. You can find more information about this at https://www.jotform.com/ai/agents/.
If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

  ### 6. Practical, autonomous.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Import and Export | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 04, 2025

**What do you like best about Jotform Workflows?**

Can link onedrive, emails, and have workspaces

**What do you dislike about Jotform Workflows?**

Sometimes data not sync to onedrive, haven't found ways for autonomous feedback to customer

**What problems is Jotform Workflows solving and how is that benefiting you?**

Customer Requests submission

**Official Response from Elton Regs:**

> Hi
Thanks for sharing your experience. We’re glad to hear that Jotform Workflows is meeting your needs and helping you get things done.
If you have any questions or experience any issues, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

  ### 7. Best Forms Application

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kristy C. | Firnancial & Promotions Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2024

**What do you like best about Jotform Workflows?**

Jotform workflows is the most dynamic forms application I have found.  I was looking for a way to do employee timsheets online and after reviewing several apps, decided on jotform.   So easy to set up and automates the approval process beautifully.

**What do you dislike about Jotform Workflows?**

Would be great to have a way to create new default settings so that setting up a new form takes less time.

**What problems is Jotform Workflows solving and how is that benefiting you?**

Approval process for timesheets and purchases.

**Official Response from Elton Regs:**

> Hi Kristy,
Thanks for your kind words. We’re thrilled that Jotform Workflows is making timesheets and approvals easier for you. To save time when setting up new forms, you can clone an existing form, it will copy the workflow too, making setup much faster. For detailed steps on cloning forms, check out our guide at https://www.jotform.com/help/27-how-to-clone-an-existing-form-from-your-account/. Additionally, you can also explore and use our workflow templates at https://www.jotform.com/workflow-templates/ to streamline processes. 
If you need any assistance, don’t hesitate to reach out through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. 

  ### 8. Easy workflows

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jyrki V. | entrepreneur, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 27, 2024

**What do you like best about Jotform Workflows?**

Using Jotform is really easy even for a beginner. Simple user interface, but if necessary, there are a lot of functions under the hood to connect to forms.

**What do you dislike about Jotform Workflows?**

The font library could be bigger. It would be good if you could download, for example, Google fonts to use.

**What problems is Jotform Workflows solving and how is that benefiting you?**

We use Jotform, for example, to refine information in requests for quotations. It saves time when the necessary wishes are mostly presented in advance.

**Official Response from Elton Regs:**

> Hi Jyrki,
Thanks for your 5-star review. We're glad that you find our platform easy to use and to create workflows. We understand that you're looking for a wider selection of fonts and would like to use Google fonts. Aside from our built-in fonts, it is possible to use Google and custom fonts for your forms. For more information on how to do this, check our guide at https://www.jotform.com/help/100-how-to-use-google-fonts-and-custom-fonts-in-your-form/.
If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

  ### 9. Great Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** August 05, 2025

**What do you like best about Jotform Workflows?**

It works well for my tasks. It is very user friendly.

**What do you dislike about Jotform Workflows?**

Not applicable as I havent found anything I dont like yet.

**What problems is Jotform Workflows solving and how is that benefiting you?**

Automation

**Official Response from Elton Regs:**

> Hi there,
Thanks for your 5-star review. We're happy to hear that Jotform Workflows is working well for your tasks and that you find it user-friendly and efficient with automation.
If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We're here to help.

  ### 10. Processes Streamlined with Jotform Workflows.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2024

**What do you like best about Jotform Workflows?**

It saves time and cutts down on mistakes. You can set up where it will automatically do things like send emails, update records when someone submits a form. It makes things run more smoothly, especially for businesses that deal with people that dont know what they are doing.

**What do you dislike about Jotform Workflows?**

I wish there were an option to automatically transfer you to the next form, rather than an email being sent for the next form to be completed.

**What problems is Jotform Workflows solving and how is that benefiting you?**

It helps get rid of repetitive tasks by automatically doing things like sending emails, updating records. For me, that means quicker responses, fewer errors, and more time for the important stuff.

**Official Response from Elton Regs:**

> Hi,
Thanks for your review. We're glad to hear that our platform helped automate your tasks, allowing you to save time and reduce errors. Redirecting your form submitters to another form after submission is possible. You can check out our guide at https://www.jotform.com/help/38-redirecting-users-to-a-different-page/ for more details on how to do this. 
If you have any questions or need help, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

  ### 11. Best form ever

**Rating:** 5.0/5.0 stars

**Reviewed by:** VENGIE P. | Teacher, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2025

**What do you like best about Jotform Workflows?**

it is very easy and user friendly. My work gets easier

**What do you dislike about Jotform Workflows?**

Easy to dessiminate to my learners and student can upload their work fast as they can

**What problems is Jotform Workflows solving and how is that benefiting you?**

I am not master to use it but i am ddoing find

**Official Response from Elton Regs:**

> Hi Vengie,
Thanks for your 5-star review. We're happy to hear that our platform is making your work easier and that it’s user-friendly for both you and your learners. We appreciate you sharing your experience.
If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We're here to help.

  ### 12. Great app for data capture

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2025

**What do you like best about Jotform Workflows?**

Easy to use. I share a link and easily get information from stakeholders

**What do you dislike about Jotform Workflows?**

I would love to easily embed on my website

**What problems is Jotform Workflows solving and how is that benefiting you?**

Data gathering

**Official Response from Elton Regs:**

> Hi,
Thanks for your positive feedback. We're glad to hear that our platform has made it easy for you to gather information. You can easily embed your forms by copying the provided embed code from the Publish tab in your Form Builder. Here’s a helpful guide on how to embed forms: https://www.jotform.com/help/34-embedding-a-form-to-a-web-page/.
If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

  ### 13. Overall quite pleased

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2024

**What do you like best about Jotform Workflows?**

I like the fact that I can integrate a number of different features and that it is easy for my fellow coworkers to use along with me. I didn't have to do any training on how to use anything (which is super nice).

**What do you dislike about Jotform Workflows?**

Only complaint I have is when I am leaving notes on something being approved or denied, it doesn't send the note as a part of the email but rather the subject line.

**What problems is Jotform Workflows solving and how is that benefiting you?**

It solves our time-off requests approval and denial situations. Also, it has helped us with our contracts for our summer season in assigning contracts to certain team members.

**Official Response from Elton Regs:**

> Hi,
Thanks for your positive review. We’re thrilled to hear that our platform is easy for you and your coworkers to use without needing any training and that it’s helping streamline your time-off requests and contract assignments. Regarding your feedback on the approval comment appearing in the email subject line, we couldn't replicate the issue during our tests. We suggest checking the Email element of your workflow to ensure the approval comment is placed in the Email Content section rather than the Email Subject section. You can refer to this screencast for guidance: https://link.jotform.com/approval-comment. 
If the issue persists,  reach out to us through our Contact Us page at https://www.jotform.com/contact/ and provide more details. We'll be happy to check your form and work on a solution.

  ### 14. Use almost everyday

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tessa G. | Client Relations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 23, 2024

**What do you like best about Jotform Workflows?**

Allows the team to automate tasks needed for basic office functions. We have a contractor agreement that we use regularly with the workflows built into it.

**What do you dislike about Jotform Workflows?**

I am sure there are things we could be using it for, we just don't know how to implement it.

**What problems is Jotform Workflows solving and how is that benefiting you?**

Automating a task we used to use spreadsheets for

**Official Response from Elton Regs:**

> Hi Tessa,
Thanks for sharing your experience.  We’re glad to hear that our platform has made it easier to automate your tasks. If you want to explore more ways to use our platform, we have plenty of resources including guides at https://www.jotform.com/help/ and YouTube video tutorials at https://www.youtube.com/@Jotform. Our customer support team is also always ready to help you with any questions you have.
Feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. 

  ### 15. Team FA Jotform Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 16, 2025

**What do you like best about Jotform Workflows?**

I like how simple it is to use compared to our previous platform & how simple we can manage workflows. It is easy to integrate with other services we use such as Monday.com.

**What do you dislike about Jotform Workflows?**

The free version only lets you have 100 submissions a month, this is not a problem most of the time for us but is slightly inconvenient.

**What problems is Jotform Workflows solving and how is that benefiting you?**

It is solving not having to waste time building difficult forms & is helping to ease our agents on their submissions.

**Official Response from Elton Regs:**

> Hi,
Thanks for your great review. We’re delighted to hear that you find our platform intuitive and user-friendly for creating forms, managing workflows, and integrating seamlessly with other platforms. We appreciate your feedback regarding the monthly submissions limit on the Starter plan. You might want to check our Increase Limit program, which allows you to get an increase in your monthly submissions by completing simple tasks. You can find this on your account's Increase Limits page at https://www.jotform.com/myaccount/increase-limits. You can also upgrade your account to increase your limits. For more information on how to upgrade your account, check out our guide at https://www.jotform.com/help/331-how-to-upgrade-my-account/.
If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

  ### 16. Gaging customer interests

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sasha Y. | Web Development &amp; Product, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 19, 2025

**What do you like best about Jotform Workflows?**

intuitive design, looks like it is white-labeled for 0 cost

**What do you dislike about Jotform Workflows?**

Unclear how to set up integrations - there is a list of many options but little guidance which seems overwhelming

**What problems is Jotform Workflows solving and how is that benefiting you?**

Helps understand and systematize customer needs - more info on them as well as their feedback on our product

**Official Response from Elton Regs:**

> Hi Sasha,
Thanks for your positive review. We're thrilled to hear that you find our platform intuitive and that it's helping you gather detailed insights and feedback from your customers. We understand that setting up integrations can sometimes feel overwhelming, especially with the wide range of options available. If you need help, our support team can walk you through the integration process. You can also check out our help guides about integrations at https://www.jotform.com/help/guide-integrations/ for step-by-step instructions. 
If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

  ### 17. It is incredibly easy to use jotform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarah L. | Innovation Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 04, 2024

**What do you like best about Jotform Workflows?**

It makes workflows with no coding so easy. The integrations were also easy.

**What do you dislike about Jotform Workflows?**

It is hard with testing to snag the issue but your support team have been very quick at helping me

**What problems is Jotform Workflows solving and how is that benefiting you?**

It is taking a very manual process and letting me design a workflow that reduces man hours in chasing suppliers for supporting evidence and then contacting internal departments for approvals.

**Official Response from Elton Regs:**

> Hi Sarah, 
Thanks for your great review. We're thrilled to hear that our platform has helped streamline your workflows and reduce manual tasks. We appreciate your feedback about our support team and are glad we were able to help you quickly resolve the issue you encountered.
If you have any questions or suggestions, share them with us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

  ### 18. Easy Form Creating

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nicholas S. | Payroll and Finance Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 03, 2024

**What do you like best about Jotform Workflows?**

The workflows help automate our forms so it emails to the correct person!

**What do you dislike about Jotform Workflows?**

The corporate account fee is ridiculously high. They also do not show fees instead asking you to email them for pricing, which makes me feel they choose what prices they want to give out to different customers.

**What problems is Jotform Workflows solving and how is that benefiting you?**

It is keeping all of our forms in one location, helping with compliance.

**Official Response from Elton Regs:**

> Hi Nicholas,
Thanks for your positive review. We’re glad to hear that Jotform Workflows has been effective in automating your forms and helps keep everything centralized. We appreciate your feedback on our Enterprise pricing. It’s designed to reflect the comprehensive features, advanced tools, and dedicated support that come with the plan. We’re always striving to provide the best value for our users, and your input is important to us. We'll take it into consideration for our future pricing strategies.
If you have any questions or need help, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

  ### 19. Jotform

**Rating:** 3.0/5.0 stars

**Reviewed by:** Sasha Y. | Product and Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 11, 2025

**What do you like best about Jotform Workflows?**

Pretty good, love the balance of versatility and ease.

**What do you dislike about Jotform Workflows?**

Would improve UI/UX - it can be pretty hard to see the data analysis charts (can't see all the options, since the names are long). Can't see all the responses easily (for example. free-text) in the submission table.

**What problems is Jotform Workflows solving and how is that benefiting you?**

Customer service - cancellation form

**Official Response from Elton Regs:**

> Hi Sasha,
Thanks for your feedback. We're glad to hear that you find our platform versatile and easy to use. For a more visually appealing way to present or analyze data, we recommend using Report Builder. You can explore how to set it up in our guide at https://www.jotform.com/help/326-how-to-create-form-reports-in-jotform/.
Aside from the Submissions Table, you can also use the Jotform Inbox to view submissions, which fully displays long text responses. For more information about this, check our guide at https://www.jotform.com/help/how-to-access-jotform-inbox/. 
If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

  ### 20. Jotform makes my life easier!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Wesley B. | Data and Evaluation Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 10, 2024

**What do you like best about Jotform Workflows?**

Jotform workflows make it easier when I create a supply order form, and it goes directly to my boss for approval before ordering.

**What do you dislike about Jotform Workflows?**

We have the Sliver account, but I think we should be able to have at least three users on it.

**What problems is Jotform Workflows solving and how is that benefiting you?**

It is making it easier for our team to fill out the forms and make request!

**Official Response from Elton Regs:**

> Hi Wesley,
Thanks for your great review. We're thrilled to hear that Jotform Workflows is making it easier for you and your team to fill out forms and streamline the approval process. Our standard plans (Starter, Bronze, Silver, and Gold) are individual, single-user plans. So, only one login session can exist at a time. If you need an account that allows multiple users, we encourage you to look into upgrading to Jotform Enterprise. Enterprise accounts can accommodate everyone on your team, while giving you full control and visibility into each action taken by members of your team, for IT audit purposes. You can find more information about this feature at https://www.jotform.com/enterprise/multiple-users/.
If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

  ### 21. Jotform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gabrielle B. | Community Engagement Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2024

**What do you like best about Jotform Workflows?**

It is quick , easy, and provides reports

**What do you dislike about Jotform Workflows?**

It is perfect to use for every kind of form!

**What problems is Jotform Workflows solving and how is that benefiting you?**

Jotform has solved all our form problems! It became the official RV form platform and allowed us to gather signatures and intake information, provide clean reports, customize everything, and even link to our Square POS for order forms. Jotform can truly do it all!

**Official Response from Elton Regs:**

> Hi Gabrielle, 
Thanks for giving us a 5-star rating.  It's great to know that our platform has been a valuable tool for your business and meets all your needs. We appreciate your positive feedback.
If you have any questions or suggestions, feel free to share them with us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

  ### 22. Ease workflow and eliminate unnecessary controls

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris T. | Head of Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 06, 2024

**What do you like best about Jotform Workflows?**

The workflow is easy to set up and for Approvals to put into places. 
Attachment is easy

**What do you dislike about Jotform Workflows?**

Hmm...i dont really have any. if it can do like a weekly status update, esp. when lots of transactions, approvals may be missed. so reminders might become useful.

**What problems is Jotform Workflows solving and how is that benefiting you?**

it forces a repetitive steps and process to a dedicated workflow ensuring quality and efficiencies.

**Official Response from Elton Regs:**

> Hi Chris,
Thanks for your great review. We're glad to hear that our platform has helped streamline your processes and made setting up workflows easy. Regarding your comment on receiving weekly status updates, we recommend setting up a Digest Email so you'll get an email summary of your form submissions and flow status. You can find more details on how to set this up in our guide at https://www.jotform.com/help/how-to-set-up-digest-emails/.
If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

  ### 23. Jotform is a great asset for Nonprofits

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2024

**What do you like best about Jotform Workflows?**

Jotform is easy to use, and allows our organization to create and utilize multiple forms for client assistance applications. It was a game changer for us during the pandemic, and changed the way we do business.

**What do you dislike about Jotform Workflows?**

Not allowing multiple users for a single account. The Enterprise option is far too expensive per use, even for a small-mid size nonprofit. A nonprofit rate that allows for multiple users to access Jotform under a single annual fee would be more effective, both for staff and in terms of cost.

**What problems is Jotform Workflows solving and how is that benefiting you?**

It allows us to create and maintain multiple types of client applications for assistance (social services).

**Official Response from Elton Regs:**

> Hi,
Thanks for sharing your experience. We’re glad to hear that our platform has been useful for your organization, especially during the pandemic, and helped simplify your client assistance applications. We appreciate your feedback on the Multiple-user feature which is currently available on the Enterprise plan. We suggest checking our collaboration tools at https://www.jotform.com/features/collaboration/, which will allow you to easily share your forms and submissions with your team.
If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

  ### 24. Just what we needed for our Grant Programme Application Forms

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 26, 2024

**What do you like best about Jotform Workflows?**

The best feature of Jotform Workflows is its flexibility and ability to easily adapt to individual needs. It is also very intuitive, taking only a few minutes to create and implement an efficient form. We also love that user responses are easily managed.

**What do you dislike about Jotform Workflows?**

Some add-ons in Jotform don’t integrate seamlessly, which can occasionally disrupt overall workflow efficiency. However, this is a minor drawback, and overall, we love this tool.

**What problems is Jotform Workflows solving and how is that benefiting you?**

We are using Jotform to streamline the recruitment process for our Grant Programme. The platform allows us to create customized application forms, collect and organize submissions efficiently, and manage applicant data .

**Official Response from Elton Regs:**

> Hi,
Thanks for your positive review. We're thrilled to hear that you find Jotform Workflows flexible and intuitive and that it makes managing collected data easier. We appreciate your feedback regarding some add-ons that occasionally disrupt the workflow. If you can explain a bit more about the issue, that will help us get a better idea of what's happening and how we can assist you better.
Feel free to reach out to us through our through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

  ### 25. Great for Getting the info you NEED

**Rating:** 5.0/5.0 stars

**Reviewed by:** Glenda C. | Creative Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2024

**What do you like best about Jotform Workflows?**

ITs so convinint to get ANY informatgin you may need. Whether its leads, RSVPs, gifts ideas, personal information. Jotform can get it for you and also download it in an easy to read cvv file. We use this for everything and all of the time since we need to get info for a varietty of reasons.

**What do you dislike about Jotform Workflows?**

I wish it was easier to make colums for questions i want ansered. Somtime I dont need a question to take up a whole row and it makes it that way on mobile.

**What problems is Jotform Workflows solving and how is that benefiting you?**

Getting lead forms and also RSVP for events.

**Official Response from Elton Regs:**

> Hi Glenda,
Thank you for the wonderful feedback. We're happy to hear that our platform is making it easy for you to collect all the information you need and that the ability to download data in a CSV file is helping streamline your process. The Form Builder has built-in features that allow you to create multi-column forms. For more details about this, check out our guide at https://www.jotform.com/help/423-setting-up-form-columns/. 
If you have any questions or need help, don't hesitate to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be glad to assist you.

  ### 26. Great utility for a myriad of needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gregory C. | Director of Veterans Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2024

**What do you like best about Jotform Workflows?**

I just like the ease and flexibility of the form creation process. It is really simple and intuitive.

**What do you dislike about Jotform Workflows?**

Enterprising costs to add a couple people to the account is extreme. Literally told me it would go from my current $400 a year or so, to over $10,000 annually just to add 2 people for team support.

**What problems is Jotform Workflows solving and how is that benefiting you?**

Forms and processing

**Official Response from Elton Regs:**

> Hi Gregory, 
Thanks for your 5-star review. It's great to know that the simplicity and intuitiveness of our platform are helping make your form creation process a smooth experience. We appreciate your feedback on our Enterprise pricing. It’s designed to reflect the comprehensive features, advanced tools, and dedicated support that come with the plan. Your input is invaluable, and we’ll take it into consideration for future pricing strategies. In the meantime, we suggest checking our collaboration features at https://www.jotform.com/features/collaboration/ so you can easily share your forms and submissions with your team.
If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

  ### 27. Great for Startup Businesses

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bradley P. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 10, 2024

**What do you like best about Jotform Workflows?**

Jotform allows my small business to automate workflows for free, this is awesome on a small budget. 

- Price
- Convenience 
- Ease of Use

**What do you dislike about Jotform Workflows?**

Onedrive support, I wish there was a way to organise files more efficiently. Such as creating a folder based of the name given in the form, then proceeding to place every document in the same folder.

**What problems is Jotform Workflows solving and how is that benefiting you?**

Saves us alot of time in administration and onboarding

**Official Response from Elton Regs:**

> Hi Bradley,
Thanks for your positive review. We're glad our platform is helping your business automate your workflow and save time in your administration and onboarding processes. Integrating your form with One Drive will allow you to automatically convert form responses into PDFs and send them to your OneDrive folder, including file uploads. You'll be able to create a subfolder for each submission so you can organize the individual submissions within the main folder. You can also customize the subfolder names using unique properties or fields, such as the Name field, from your form. For more information, check out our guide at https://www.jotform.com/help/1349-how-to-integrate-jotform-with-onedrive/.
If you have any questions or need help, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to assist you.

  ### 28. Easy to use workflow and forms software for the rest of us

**Rating:** 5.0/5.0 stars

**Reviewed by:** David B. | Director of Technology, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 22, 2024

**What do you like best about Jotform Workflows?**

Easy to train non-IT employees on how to create and manage workflows.

**What do you dislike about Jotform Workflows?**

It would be great if Jotform Workflows tied into an existing provider like Google Workspace to pull metadata, usernames, and emails.

**What problems is Jotform Workflows solving and how is that benefiting you?**

We use Jotform Workflows to help manage cross departmental approvals for shared resources. It is very simple to setup and train non-IT employees on how to create and maintain workflows.

**Official Response from Elton Regs:**

> Hi David,
Thanks for your 5-star review. We're thrilled to hear that creating and managing workflows has been easy for you and your employees. We appreciate your feedback about adding Google Workspace on workflows to pull data. While the feature you’re looking for isn’t currently available at Jotform right now, we've gone ahead and escalated your request to our Developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll let you know at https://www.jotform.com/answers/21614431-jotform-workflows-add-google-workspace-on-workflows-to-pull-data.
If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

  ### 29. Fantastic software for easily building workflows

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jonathan B. | E-Commerce Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 26, 2024

**What do you like best about Jotform Workflows?**

A great, feature packed solution in order to allow forms we've filled in on the website to pass through a verification process. No need for IT interaction or web development time, and its a simple drag and drop solution.

**What do you dislike about Jotform Workflows?**

Can't think of any downsides to using Workflows

**What problems is Jotform Workflows solving and how is that benefiting you?**

We use it to pull student discount forms to be passed through for verification

**Official Response from Elton Regs:**

> Hi Jonathan,
Thanks for sharing your experience. We're thrilled that you find our platform easy to use in creating forms and streamlining your verification process. We appreciate your feedback.
If you have any questions, don't hesitate to let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

  ### 30. Easy to use

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2024

**What do you like best about Jotform Workflows?**

Quick, easy to use interface. Not hard to learn or understand. Lots of additional add-on types of questions so you can find what you're looking for.

**What do you dislike about Jotform Workflows?**

Salesforce integration could be more robust. There are lots of errors with the integration and you can't do conditional logic for the integration. 
Some of the add-ons don't work well. 
Change history is missing from Jotform and desperately needed. I need to know who made changes to a form and when, and be able to roll back to a previous version. 
Undoing changes is also needed.

**What problems is Jotform Workflows solving and how is that benefiting you?**

We sometimes use Jotform to collect internal information from our employees, but for the most part, we are using Jotform for our external partners or participants. It helps us quickly gather the information we need for a variety of purposes.

**Official Response from Elton Regs:**

> Hi,
Thanks for your great review. We're delighted to hear that you find our platform easy to use and that it meets your needs for a variety of purposes. We appreciate your thoughts on our integrations. Can you share more details about the specific integrations you feel could be more robust? Your input is invaluable in helping us continue to make our platform better for everyone.
Feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. 

  ### 31. School Management lifesaver

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sara T. | Assistant Principal, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2024

**What do you like best about Jotform Workflows?**

Setting up workflows has maximized efficiency for our team and increased communication across our team.

**What do you dislike about Jotform Workflows?**

It can be time consuming to initially set up a workflow if you are not familiar with the process.

**What problems is Jotform Workflows solving and how is that benefiting you?**

Organizing our teams calendar and ensuring that everyone has the information needed to communicate the information across the organization.

**Official Response from Elton Regs:**

> Hi Sara, 
Thanks for your wonderful review. We’re glad to hear that Jotform Workflows has enhanced your team’s efficiency and communication. We understand that setting up workflows can sometimes be a bit challenging and time-consuming, but we're here to help. We have plenty of resources available, including detailed guides on workflows at https://www.jotform.com/help/guide-jotform-workflows/ and video tutorials on our YouTube channel at https://www.youtube.com/@Jotform. If you encounter any challenges, our customer support team is always ready to assist.
Feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We're here to help.

  ### 32. Fit for purpose and custom forms

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 02, 2025

**What do you like best about Jotform Workflows?**

Easy to build 
Can add logic on to the fields (display ifs) which is helpful for endusers.
Support is responsive within a few hours of sumission

**What do you dislike about Jotform Workflows?**

Preventing form submissions from spam is difficult. 
Show/hiding fields with exclusions is difficult and time consuming if the list of exclusions is long as it is a manual step by step process.

**What problems is Jotform Workflows solving and how is that benefiting you?**

Having a central place for all forms across the business with integrations. 
Management of this is centralized and improves processes.

**Official Response from Elton Regs:**

> Hi,
Thanks for your positive review. We're happy to hear that you find our platform easy to use and that the conditional logic and integrations help streamline your processes. Your feedback on our customer support team means a lot to us. We appreciate your input regarding spam submissions. We recommend adding a Captcha field on your form, as this is an effective and easy way to prevent spam entries. For more details on how to add it and other methods that can prevent spam submissions, check our guide at https://www.jotform.com/help/how-to-prevent-spam-form-submissions/. 
About your comment on the show/hide field conditional logic, feel free to reach out to our customer support team. They can review your form and may be able to suggest a workaround that can help you set up the conditions more easily.
Don't hesitate to get in touch with us through our Contact Us page at https://www.jotform.com/contact/. We'll be glad to help. 

  ### 33. beautiful and functional

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paolo R. | Responsabile, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 28, 2025

**What do you like best about Jotform Workflows?**

speed in creation, various functions, beautiful and professional appearance

**What do you dislike about Jotform Workflows?**

I would like there to be economic facilitations for non-profit organizations.

**What problems is Jotform Workflows solving and how is that benefiting you?**

rationalization of attendance at events

**Official Response from Elton Regs:**

> Hi Paolo,
Thanks for sharing your experience. We're glad to hear that our platform meets your needs and that it has streamlined your event attendance management. We offer 50% discounts to nonprofit organizations. You can check our nonprofit pricing at https://www.jotform.com/nonprofit/pricing/.
If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

  ### 34. Jotform is the best form ever

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tarak N. G. | Operating Partner, Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2025

**What do you like best about Jotform Workflows?**

The best thing I like about Jotform is the tremendous amount of flexibility, and integration with virtually all other productivity software. It is easy for a non-technical person as well as have the robustness for a technically minded person.

**What do you dislike about Jotform Workflows?**

I haven't found anything as of now, so cant say.

**What problems is Jotform Workflows solving and how is that benefiting you?**

It helps us gather Intern applications

**Official Response from Elton Regs:**

> Hi Tarak,
Thanks for sharing your experience. We’re thrilled to hear you appreciate our platform's flexibility and how well it integrates with other applications, making it easier for your team to gather intern applications seamlessly.
If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We're here to help.

  ### 35. It's easy to setup, but there's a learning curve

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 26, 2024

**What do you like best about Jotform Workflows?**

It's easy to impleent and there is a graphical interface that allows you to see all that is happening. The support is quite good for questions, but only via ticketing.  We use it almost everyday, and it works fine most of the time.

**What do you dislike about Jotform Workflows?**

It can be a bit finicky at times and some of the setup is not as polished as I would like it to be.

**What problems is Jotform Workflows solving and how is that benefiting you?**

It allows us to send out emails and notifications with clicks instead of having to type everything out and sopy/paste things that can lead to mistakes.

**Official Response from Elton Regs:**

> Hi,
Thanks for your positive review. We’re glad to hear that our platform has helped streamline your processes, automate email sending, and save you time while reducing errors. It’s also great to know that our support team was able to assist you, especially when the setup can be a bit tricky at times.
If you have any questions or suggestions, feel free to share them with us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

  ### 36. The Ease of Jotform

**Rating:** 5.0/5.0 stars

**Reviewed by:** amanda W. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 10, 2024

**What do you like best about Jotform Workflows?**

I love the ease and convience it is to gather information. Its also extreamly user friendly.

**What do you dislike about Jotform Workflows?**

Maybe offer video refrences to best optamize your forms when first setting up.

**What problems is Jotform Workflows solving and how is that benefiting you?**

Allowing my employees to quickly gather information in one space and share this information with our customers.

**Official Response from Elton Regs:**

> Hi amanda,
Thanks for your excellent review. It's great to hear that our platform is helping you and your employees easily gather and share information with your customers. We do have video tutorials on our YouTube channel at https://www.youtube.com/@Jotform that can help you in setting up your form. 
If you have any questions or need help, don't hesitate to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to assist you.

  ### 37. Great New Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dave S. | Staff Accountant, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 23, 2024

**What do you like best about Jotform Workflows?**

Once setup it works great, seamless and simple to use.

**What do you dislike about Jotform Workflows?**

Templates are difficult to create and edit. This needs t be simplified a bit more.

**What problems is Jotform Workflows solving and how is that benefiting you?**

It helps to generate proper reports for status of different aspects of our operation.

**Official Response from Elton Regs:**

> Hi Dave,
Thanks for your 5-star review. We’re thrilled to hear that Jotform Workflows has been a seamless solution for your operations. We appreciate your feedback about our templates. If templates don’t fully meet your needs, you can create a workflow from scratch for complete customization. You can check our guide at https://www.jotform.com/help/1412-how-to-create-an-approval-flow-in-jotform/.
If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

  ### 38. Jot forms is easy to master and the forms are excellent

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rachelle G. | Application Support, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 22, 2024

**What do you like best about Jotform Workflows?**

The new workflow is simpler and easier to inderstand than the previous verson

**What do you dislike about Jotform Workflows?**

Some logic can get complicated so be careful and make sure you end your workflow

**What problems is Jotform Workflows solving and how is that benefiting you?**

Instead of scanning paperwork from on person to another to approve we set up a workflow for this process.
It is more afforable the Docusign

**Official Response from Elton Regs:**

> Hi Rachelle,
Thanks for your 5-star review. We're glad to hear that Jotform Workflow has made your processes simpler and more efficient. We appreciate your feedback about conditional logic on workflow. If you ever need help setting up or reviewing your workflows, our customer support team is always here to assist.
Feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

  ### 39. User friendly templates, Perfect Designs for small business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2025

**What do you like best about Jotform Workflows?**

Easy to navigate, edit and customize, Ease of implementation

**What do you dislike about Jotform Workflows?**

Need to add payment gateway for free,Number of features

**What problems is Jotform Workflows solving and how is that benefiting you?**

im able to run my small business smoothly. customers are able to order easily from jotform site

**Official Response from Elton Regs:**

> Hi there,
Thanks for your excellent review. It’s great to know that our platform is helping you run your small business smoothly and providing your customers with an easy ordering experience. Adding a payment integration to your form is free, and we don’t charge any additional transaction fees.
If you have any questions or suggestions on how we can make your experience even better, feel free to let us know through our Contact Us page at https://www.jotform.com/contact/. We're here to help.

  ### 40. Love the idea but would like more templates

**Rating:** 3.5/5.0 stars

**Reviewed by:** Rachael B. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2024

**What do you like best about Jotform Workflows?**

I love that it is customizable, it was helpful yo move items around

**What do you dislike about Jotform Workflows?**

It still feels a little clunky and not as seamless as I would like

**What problems is Jotform Workflows solving and how is that benefiting you?**

I would like ti integrate a seamless customer experience from booking a photo shoot to deliverying the images

**Official Response from Elton Regs:**

> Hi Rachael,
Thanks for your positive review. We're happy to hear that you enjoy the customization options and flexibility that our platform offers. We value your feedback and are always working to enhance both the functionality and user experience. If you have more specific suggestions on areas for improvement, we’d love to hear them to help make your workflow even more seamless.
Feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. 

  ### 41. Glad I found Jotform - it works well for my needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Harrell & Beverly . | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2024

**What do you like best about Jotform Workflows?**

It has lots of features and is able to do what is in my head.

**What do you dislike about Jotform Workflows?**

Sometimes the help section is lacking but I have found the email support to fill in these gaps nicely.

**What problems is Jotform Workflows solving and how is that benefiting you?**

Digitizing our paper workflow which speeds up respsones between our team.

**Official Response from Elton Regs:**

> Hi Harrell & Beverly,
Thanks for your 5-star review. We're delighted to hear that our platform meets your needs and that features like Workflows have helped streamline communication within your team. It's great to know our customer support team has been there to assist you whenever needed.
If you have any questions or need help, don't hesitate to let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

  ### 42. Excellent addition to an already great product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2024

**What do you like best about Jotform Workflows?**

My team recently began using Jotform workflows and we are very impressed. We were easily able to route automated emails after a custom approval flow. The setup was easy to figure out. We haven't tried the templates yet but I can imagine they are a good starting point for more complex workflows.

**What do you dislike about Jotform Workflows?**

When I cloned the forms the workflow configs copied, which was great but it was a lot of clicks to get to just update the email of the notification.

**What problems is Jotform Workflows solving and how is that benefiting you?**

Less manual and more automated processes.

**Official Response from Elton Regs:**

> Hi,
Thanks for your positive review. We’re thrilled to hear that our platform has helped automate your processes and that the Workflow feature is working well for you. We understand that updating notification emails can involve a few clicks, and we appreciate your feedback. We’re constantly working to enhance the user experience, and we’ll take your suggestion into consideration for future improvements.
If you have any other ideas or questions, don’t hesitate to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

  ### 43. joteform workflow -From a simple form to automation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Israel C. | IT Admin, Education Management, Enterprise (> 1000 emp.)

**Reviewed Date:** November 25, 2024

**What do you like best about Jotform Workflows?**

The ability to create a form with a round of signatures and workflows

**What do you dislike about Jotform Workflows?**

The other signers cannot be embedded within a linked PDF form

**What problems is Jotform Workflows solving and how is that benefiting you?**

We have reports of employees who are required to go through several rounds of approvals such as pedagogical, financial, and administrative approval.

**Official Response from Elton Regs:**

> Hi Israel,
Thanks for your positive review. We're glad that our platform has been helpful in managing and streamlining your approval process. We'd love to hear more about your comment on other signers not being able to be embedded within a linked PDF form. It will help us get a better idea of what's happening and how to help.
Feel free to share the details through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to assist you.

  ### 44. Jotform make it’s easy!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jannette  M. | Case manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 10, 2024

**What do you like best about Jotform Workflows?**

Jotform makes collecting data a breeze! It takes away the uneccassary stress that comes with running a business that gathers information for clients.

**What do you dislike about Jotform Workflows?**

I think the only con is the repetitive emails received for one application form submitted.

**What problems is Jotform Workflows solving and how is that benefiting you?**

Organization

**Official Response from Elton Regs:**

> Hi Jannette, 
Thanks for your 5-star review. It’s great to hear that our platform helps you simplify the process of managing client information and keeps your workflow stress-free. Regarding your comment on receiving repetitive emails, we suggest reaching out to us so we can take a look at your form and see what's going on. 
Feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. 

  ### 45. Jot form has allowed us to do so much!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jody W. | Director of Development, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2024

**What do you like best about Jotform Workflows?**

Jotform allows us to set up systems and processes for our non-profit that allows us to easily keep everyone in the loop and knowledgeable as to what is happening inside the organization

**What do you dislike about Jotform Workflows?**

The only downside I can think of is the time to put the flow in place and set everything up... But once that is done everything gets better!

**What problems is Jotform Workflows solving and how is that benefiting you?**

It allows us to cut down on time and efforts to process things.   It allows us to use less paper and be more efficient

**Official Response from Elton Regs:**

> Hi Jody,
Thanks for your excellent review. We're thrilled to hear that our platform is helping streamline your processes, allowing you to save time and increase efficiency. We understand that setting up workflows can take time, but once it's in place, the benefits make it all worthwhile.
If you have any questions or need help, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

  ### 46. Good platform to know information about workers on my institution.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alejandro Alberto P. | Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 21, 2024

**What do you like best about Jotform Workflows?**

I like the alternative forms that jotform gives me to create surveys.  The different elements, text boxes, choice circles, among others.

**What do you dislike about Jotform Workflows?**

I really like the tool, I would recommend it without hesitation.

**What problems is Jotform Workflows solving and how is that benefiting you?**

I needed to update the employee database, and jotform helped me gather that information.

**Official Response from Elton Regs:**

> Hi Alejandro,
Thanks for your great feedback. We're glad to hear that you're enjoying the ease of creating surveys and seamlessly collecting data with our platform. Your recommendation means a lot to us.
If you have any questions, reach out to us through our Contact Us page at https://www.jotform.com/contact/. We're here to help.

  ### 47. Streamlined our business!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Frank R. | Owner/Head Coach, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 24, 2024

**What do you like best about Jotform Workflows?**

Jotform has been great at helping us streamline our data colletion in our business. The simplicity to create and store new forms has been an amazing tool for us. Highly recommend to anyone collecting data and forms

**What do you dislike about Jotform Workflows?**

Not a lot to dislike but would be beneficial to have a little more creative flexiblity with forms

**What problems is Jotform Workflows solving and how is that benefiting you?**

Helping us collect and store user data for customers and clients

**Official Response from Elton Regs:**

> Hi Frank,
Thanks for your great review. We're thrilled to hear that our platform has been a valuable tool for streamlining your data collection process. We appreciate your recommendation. If you're looking to customize your form, we suggest using our Form Designer tool. It offers a wide range of customization options, allowing you to design your forms just the way you want it. For more details, feel free to check out our guide at https://www.jotform.com/help/300-form-designer-tutorial-lets-create-fantastic-forms/.
If you have any questions or need help, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to assist you.

  ### 48. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Casey S. | Senior Account Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2024

**What do you like best about Jotform Workflows?**

It is easy to use and very user friendly.

**What do you dislike about Jotform Workflows?**

There are not a lot of options to change how you want to personalize things.

**What problems is Jotform Workflows solving and how is that benefiting you?**

This helps to avoid mistakes and helps with onboarding clients.

**Official Response from Elton Regs:**

> Hi Casey, 
Thanks for your 5-star review. We're glad to hear that our platform is making things easier and helping with a smooth onboarding process. If you're looking for more customization options, we suggest using our Form Designer tool. It gives you more flexibility to personalize the look and feel of your forms. You can find more details about this at https://www.jotform.com/help/300-form-designer-tutorial-lets-create-fantastic-forms/.
If you have any questions, don't hesitate to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

  ### 49. Workflows have definitely improved how we use Jotform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jacob T. | Director of Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2024

**What do you like best about Jotform Workflows?**

Very easy to integrate and adapt current forms to use workflows.

**What do you dislike about Jotform Workflows?**

The opposite side of easy-to-use is a little less flexibility in how the workflows operate, but that's a minor thing.

**What problems is Jotform Workflows solving and how is that benefiting you?**

It eliminates the need for multiple forms to address similar, but different issues.

**Official Response from Elton Regs:**

> Hi Jacob,
Thanks for your review. We're glad to hear that our platform is helping streamline your processes. We appreciate your feedback about flexibility and if you would like to share more specific details about what you'd like to see improved, we’d love to hear them. 
Feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

  ### 50. Easy to create and use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael C. | Senior Technical Support Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 26, 2024

**What do you like best about Jotform Workflows?**

The convience of getting approvals. No longer need to send individual emails anymore.

**What do you dislike about Jotform Workflows?**

No downsides as of yet. We will continue using workflows for our company.

**What problems is Jotform Workflows solving and how is that benefiting you?**

Workflow is making approvals easier, less time spending on emails. The automation makes life easier.

**Official Response from Elton Regs:**

> Hi Michael,
Thanks for your great review. We’re glad that Jotform Workflows is making your approval process more easier and efficient. Your positive feedback means a lot to us.
If you have any questions or suggestions, feel free to share them with us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.



- [View Jotform Workflows pricing details and edition comparison](https://www.g2.com/products/jotform-workflows/reviews?page=10&section=pricing&secure%5Bexpires_at%5D=2026-07-23+01%3A07%3A58+-0500&secure%5Bsession_id%5D=35dcf2bd-6b6f-44ee-a3f5-ae8ccffa631f&secure%5Btoken%5D=8d0d9933b6e2bf1e4c0c77ef78efd25034994a234934b64fc1647f3dc295d441&format=llm_user)
## Jotform Workflows Integrations
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## Jotform Workflows Features
**Setup**
- Activities
- Flows
- Dependencies
- Notifications

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Process Management**
- Process Overview
- Process Analysis
- Real-Time Process Monitoring
- Unstructured Processes
- API Connection
- Document Approval

**Management**
- Updates
- Audit Trail
- Integration

**Customization**
- Document Generation
- Process Design
- Process Repository
- No-Code App Development
- Low-Code App Development

**Generative AI**
- AI Text Generation

**Collaboration**
- Permissions for Sharing
- Data Unification
- Accessibility
- Process Routing

**Agentic AI - Workflow Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Business Process Management**
- Multi-step Planning
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Process Development**
- Process Routing

## Top Jotform Workflows Alternatives
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  - [Nintex](https://www.g2.com/products/nintex-nintex/reviews) - 4.3/5.0 (1,272 reviews)

