---
title: Make Reviews
meta_title: 'Make Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 325 reviews by the users' company size, role or industry
  to find out how Make works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 325
  scale: '5'
date_modified: '2026-06-22'
parent_category:
  name: Cloud Data Integration
  url: https://www.g2.com/categories/cloud-data-integration
---

# Make Reviews
**Vendor:** Integromat by Celonis  
**Category:** [iPaaS Software](https://www.g2.com/categories/ipaas)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 325
## About Make
Make is a leading visual AI automation platform. Make is the platform to build, manage, and scale all your automations and AI agents in one visual landscape. Connect 3,000+ apps, automate complex processes, create AI and agentic workflows, and use model context protocol (MCP) to scale your automations. Use the visual drag-and-drop scenario builder to link apps in a few clicks. Build limitless scenarios that run exactly the way your business needs them to. Make supports any app with an API, so it’s made to fit your tech stack. And with Make AI Agents, your scenarios don&#39;t just run – they adapt. Agentic automation lets AI-driven agents handle complex tasks, while responding to changing conditions in real time. Set your scenarios to run on a schedule, trigger them instantly, or watch them run live whenever you need full visibility into what&#39;s happening. Make’s transparent logic means you’ll be able to see, manage, and control your automations every step of the way.



## Make Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Make, enabling efficient automation with its intuitive drag-and-drop interface. (44 reviews)
- Users appreciate the **simplicity of automation** in Make, enabling efficient integration of all outbound activities effortlessly. (37 reviews)
- Users love the **easy integrations** offered by Make, enabling seamless workflows and enhancing overall efficiency. (23 reviews)
- Integration Capabilities (20 reviews)
- Users value the **seamless integration** capabilities of Make, enhancing efficiency and connectivity across various systems and tools. (18 reviews)
- User Interface (16 reviews)
- Users find Make to be **affordable** and appreciate its clear and fair pricing for superior automation capabilities. (15 reviews)
- Users value how Make offers **time-saving solutions** , enhancing efficiency and streamlining workflows effortlessly. (15 reviews)
- Workflow Automation (14 reviews)
- Flexibility (12 reviews)

**What users dislike:**

- Users find the **complexity of configuring modules** in Make to be a significant barrier, leading to frustration and inefficiency. (9 reviews)
- Users find the **steep learning curve** challenging, especially those without coding experience, despite helpful resources available. (9 reviews)
- Users find the **limited functionality** of Make frustrating, especially with debugging and complex workflows. (9 reviews)
- Missing Features (9 reviews)
- Users often face **difficulties with error handling** , finding the messages unclear and lacking useful information. (8 reviews)
- Users find the **learning difficulty** significant, especially for those without coding experience or for complete beginners. (8 reviews)
- Users find the **pricing issues** of Make concerning, especially after the rebranding and removal of the legacy plan. (8 reviews)
- Users find the product **too expensive** per operation, wishing for more affordable pricing options and usage clarity. (7 reviews)
- Limited Integrations (6 reviews)
- Automation Issues (5 reviews)

## Make Reviews
  ### 1. Integromat just connects everything

**Rating:** 5.0/5.0 stars

**Reviewed by:** Krasimir T. | Manager, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 02, 2021

**What do you like best about Make?**

Integromat lets me connect completely different products and services and create workflows as if they are built to work together. For example, when I receive order in PrestaShop, Integromat can automatically recreate the order in my order ERP system built with Podio. Or when I publish a new product on my PrestaShop online store, Integromat lets me automatically create a blog post about it in WordPress, publish it on Facebook and then publish it on Instagram. With Integromat, I can also integrate Podio and SendInBlue so I can send emails on different events in Podio, like when a user subscribes, and send them an email thru SendInBlue and also track the email events, like open, view, click - directly in Podio. The phone integration is also awesome - you can log all your calls and messages in another system bor backup or just for easier reference.
The workflow builder in Integromat is amazingly flexible and provides excellent flexibility. You don't need to have an IT degree to use it to its best. You can create branches, loops, and all kinds of workflows. 
I started Integromat as a free user but then gradually upgraded my plan because the more I use it, the more valuable ways to use it I find. 
The integrations in Integromat save me a lot of time, which saves me money!

**What do you dislike about Make?**

Sometimes I can't find an integration for a specific service.

**What problems is Make solving and how is that benefiting you?**

Integromat lets me integrate completely separate services I am using on a daily basis and automates my work. This saves me a lot of time and prevents me from forgetting or delaying a task - it just does it automatically on the fly.

  ### 2. Straightforward, Flexible Automations with Make That Exceed Expectations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Susanna K. | Business Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 05, 2026

**What do you like best about Make?**

The interface is inviting and does a good job of guiding the user. The pricing is beginner-friendly and transparent, and the allowed usage feels generous. The number of connections a user can make is broad, which gives you plenty of flexibility. You can also debug scenarios and quickly see what needs to be done and where, and saving a scenario has become much more user-friendly. 
I love the community sessions that Make provides and get inspired from those.
You are able to use varied LLM's and can evaluate which one to use on what task.
Scenario folders are great and I should rememeber use those more. 
Overall Make is straightforward to use and outcome is almost always exceeding expectations.

**What do you dislike about Make?**

Something I would find useful is place to document choices. Notes in Modules are great, but they are scattered

**What problems is Make solving and how is that benefiting you?**

Make helps resolve bottlenecks, whether those bottlenecks come from human behavior or from technical aspects.

**Official Response from Marketing Ops Make:**

> Hello Susanna,

Thanks for sharing your thoughts with us. We're thrilled to hear that you find our interface inviting and user-friendly.

Regarding your feedback about the Notes in modules, we would love to hear more about your experience and ideas on improving the feature. Feel free to share them with us in the Community or in our Idea Exchange so we can address your input!

Thank you,

Vendy from the Make Team

  ### 3. Great Automation Tool, But Scenario Organization Needs Work

**Rating:** 4.5/5.0 stars

**Reviewed by:** Victoria K. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2026

**What do you like best about Make?**

Ease of use. I also like that there is an academy portal to learn more about make. The price of the plan I have is reasonable ($10/month).

**What do you dislike about Make?**

1. Missing integrations for some key platforms I use. 
2. The only way to organize scenarios is via folders . There is no way to create subfolders or organize scenarios via tags, etc. This is one of main issues I have with make.com (together with item #1). 
3. There is no way to search datastore via UI. The only way to find something is by going page-to-page. 
4. Affiliation payouts minim are way too high.

**What problems is Make solving and how is that benefiting you?**

Make helps me automate repetitive tasks, connect the tools I use, and reduce manual work. I use it for workflows involving calendars, QuickBooks Online, Google Drive, email, and spreadsheets. It helps me solve operational problems as I identify them and create more efficient processes for my business and clients.

**Official Response from Marketing Ops Make:**

> Hey Victoria, 

Thank you for your detailed feedback, we're glad that you find Make easy to use! I've shared your ideas and thoughts internally with the team so we can investigate these further and improve the experience. 

Vendy from the Make Team

  ### 4. Make Connects Platforms and Bridges the Gaps of Incomplete Functionality

**Rating:** 4.0/5.0 stars

**Reviewed by:** Guy R. | IT, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 07, 2026

**What do you like best about Make?**

Big canvas to see all your ideas as you build out your scenario with color coded module.  Lots of integrations built in and the ability to use APIs for more advanced functions.  Works quickly and able to see runs animated through the process.  Pricing is reasonable although appears to be increasing. Support appears to be non-existent taking days to respond when I tried to ask Make AI how to use the date functions and it gave me completely bogus information and kept referring to third party modules that required additional account rather than Make's own date functions.  AI appears to have improved.  Overall Make works well but I wonder if n8n would work better.

**What do you dislike about Make?**

Sometimes I just need to ask a question to a human that knows how to do something and I think the cheaper plans do not include any support.

**What problems is Make solving and how is that benefiting you?**

Make fills the gap when platforms are incomplete.  We are connecting several modules to just do what our CRM should already be able to do.  We also have scenarios that make some of our emails and calls easier for staff to digest by splitting up those conversations into smaller pieces which has been helpful.

  ### 5. Make Does Everything We Need - Easy to Use, Great UI, and Simple Monitoring

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael M. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2026

**What do you like best about Make?**

It does anything I want it too. So far I have found no limitations in what I've been able to do with Make, and have been able to move everything to Make instead of using various tools

**What do you dislike about Make?**

Honestly, nothing at all. It's easy to use, the UI is really good and it's easy to monitor usage. If there was one thing I would change it would be the default frequency of the scenario running when you activate the scenario, as if you forget to change it it can use a lot of credits.

**What problems is Make solving and how is that benefiting you?**

I use Make for automating a lot of heavy reports from Bullhorn. I also use it to populate my own CRM with fresh data, remove duplicates and a host of other really useful things that wouldn't get done if the process was manual.

**Official Response from Marketing Ops Make:**

> Hello Michael, 

Thank you for the positive review. We're glad that you're satisfied with Make and that it meets all your needs. Your feedback about the default frequency for scenario running is absolutely valid. Thank you for sharing it with us. 

Vendy from the Make Team

  ### 6. Easy to Use, Flexible, and Integration-Rich but could use some work on Data/Documentation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Logan B. | Community Development Manager &amp; Dealflow Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 10, 2026

**What do you like best about Make?**

Ease of use and simplicity are great factors. The user interface is friendly, and there are a wide variety of integrations, particularly for the core functionalities I need. I would say that the troubleshooting is pretty decent as well. You can make this product as technical or un-technical as you'd like. LOTS of integrations and a really good Community forum.

**What do you dislike about Make?**

The error reporting is a bit technical... You have to either look up the issues or learn how to read the technical output.

Some credit usage is a little ambiguous (particularly for AI modules).

Credit use data... you can only view a month's previous data/credit usage. This can be troublesome when you are on pro or non-enterprise plans and you need to "budget" your credits. I can't see what previous month's usages have been. 

Lastly, base documentation is decent but could be way more robust. Especially for the various integrations. It's alright.

**What problems is Make solving and how is that benefiting you?**

I'm generally using it to create automated communications drafting, automate our Monday board operations and updates, and a few other operations related components. I'm using some AI modules to make smarter decisions or as a "flexible" module that can do really fun or dynamic things. Basically it's helping with Admin+Ops, and Communications... takes a lot of busy, redundant work out of my team's hands. 

I've deployed it in limited instances for marketing communications as well. Obviously, it's strength is in integrations... you need other tools.

  ### 7. Exceptional No-Code Automations with Powerful AI and API Integrations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Zoltan H. | Business Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 03, 2026

**What do you like best about Make?**

The visual, no-code interface makes it easy to build complex automations connecting AI tools, email, and external APIs. The flexibility to integrate Claude AI, Gmail, Google Sheets, and Telegram in one workflow is exceptional. Great value for businesses wanting to automate without coding.

**What do you dislike about Make?**

The learning curve is quite steep for beginners. Setting up complex scenarios with API connections and JSON parsing requires patience and technical knowledge. Better onboarding tutorials and clearer error messages would significantly improve the experience.

**What problems is Make solving and how is that benefiting you?**

Make.com helps me automate email triage, AI-powered responses, and trading alerts across my dental practice and beauty salon. It saves hours of manual work weekly by connecting Gmail, Claude AI, Telegram, and Google Sheets in automated workflows — tasks that would otherwise require a dedicated employee.

**Official Response from Marketing Ops Make:**

> Hey Zoltan, 

Thank you for sharing your positive experience with Make. 

We appreciate your feedback on the learning curve, and we are committed to enhancing our onboarding process and error messaging for a smoother user experience. If you have any specific ideas on the gaps, let us know via a ticket with our Customer Care team or in the Make Community.

Vendy from the Make Team

  ### 8. Visual No-Code Automation That Makes Complex Workflows Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adrien P. | Responsable des Opérations et Service Client, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2026

**What do you like best about Make?**

Make stands out for its visual, no-code approach to automation. Creating complex, multi-step workflows feels genuinely accessible even without a development background, and the drag-and-drop interface keeps the logic easy to understand and maintain over time. It connects reliably with most tools in our stack and supports conditional logic, filters, and data transformation in a way that would otherwise require custom development. Overall, it’s a real productivity lever for operations teams.

**What do you dislike about Make?**

The learning curve for the more advanced features (error handling, iterators, aggregators) can feel steep at first. The documentation is generally adequate, but it sometimes lacks concrete examples for edge cases. Still, these are minor friction points once you get through the initial setup and start working with it more regularly.

**What problems is Make solving and how is that benefiting you?**

Make automates repetitive, cross-tool workflows that would otherwise require manual intervention or custom development resources. It saves our operations team a significant amount of time on data syncing, notifications, and process triggers between platforms, so we can focus on higher-value tasks without having to rely on engineering support.

  ### 9. Easy-to-use tool for building automations that make us money

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 16, 2026

**What do you like best about Make?**

It integrates with every service we see to automate. My connecting it to Claude, we're able to build, adapt and troubleshoot sophisticated automations without having to turn ourselves into developers.

**What do you dislike about Make?**

For me, it's hard to find something to dislike. If pushed, I'd say that you really need to take the Make University courses to get the best from the tool, and understand concepts such as credit usage, arrays, and logic flows.

**What problems is Make solving and how is that benefiting you?**

We built an extremely robust markdown conversion tool for our AI copywriting consultancy. It beats any free tool we've ever used, and we're in control of the data at all times. We've also built tools to watch brands we work with, as well as their competitors. There's nothing like this available commercially, at least not if we want to build different watchlists for each client, and control how the data is used. These watchlists have opened up entire new revenue streams for us.

**Official Response from Marketing Ops Make:**

> Hello, 

Thank you so much for the positive review. Great to hear you are satisfied with Make. 
Your feedback about the Make Academy is heard and appreciated. We understand that learning new concepts is challenging. That's exactly why we have the learning paths and courses in the Academy, to guide you through the beginning of the journey. 

Vendy from the Make Team

  ### 10. Visual Canvas Makes Complex Automations Easy to Build and Debug

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 11, 2026

**What do you like best about Make?**

The visual canvas. When you're building an automation that crosses 5–6 apps, being able to see the whole flow at a glance is genuinely useful, it makes debugging much faster and onboarding clients way easier than pasting a wall of code or config.
The flexibility is also a good point, you can do things that most no-code tools would force you to work around, custom HTTP requests, data transformation with functions, error handling per module. It's not perfect but it covers 90% of what a typical agency workflow needs.
And the pricing model is fair at the start. Compared to Zapier, you get a lot more operations per euro before hitting a wall.

**What do you dislike about Make?**

The execution logs are painful to read when something breaks in a complex scenario. Error messages are often vague and you end up having to re-run manually just to trace the issue.

**What problems is Make solving and how is that benefiting you?**

Mainly the glue problem, connecting tools that don't talk to each other natively. CRM, email, Airtable, WhatsApp, webhooks, Make handles the plumbing so I don't have to build custom integrations from scratch for every client.

**Official Response from Marketing Ops Make:**

> Hello,

We're glad to hear that you find our visual canvas fitting for your needs. Creating a visual environment is exactly what we're striving for. 
Thank you for the note with the execution logs and error messages. Both points are valid, and we appreciate the feedback. 

Vendy from the Make Team

  ### 11. The Versatile Tool for Startups and Nonprofits

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adán L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 03, 2026

**What do you like best about Make?**

I like the versatility of Make and the large number of connections it offers. I have never had problems connecting a service in the various projects I have implemented, which really demonstrates its versatility. Additionally, the plan for Nonprofits is super useful, as it provides us with a good base of credits to start operating. I also find the strong community that seeks to solve common problems valuable. We lean towards Make instead of other tools like n8n because we feel that the learning curve has fewer frictions and its initial setup was quite simple.

**What do you dislike about Make?**

The AI, when it comes to creating or reformulating formulas, didn't work so well for me. It offered me things that, when I pasted them, had errors. So I end up using an external AI to fix formulas.

**What problems is Make solving and how is that benefiting you?**

I use Make to quickly create MVPs without relying on tech staff. It helps me connect multiple tools to automate processes, such as creating a response bot for donors, which solves operational problems and improves my implementation capacity.

**Official Response from Marketing Ops Make:**

> Hello Adán,

We're thrilled to hear that you find Make versatile and easy to use for your projects. It's great to know that the program for nonprofits and strong community support are valuable to you. 
We apologize for the issues you experienced with the AI. We'd appreciate it if you could share with us more details regarding the specific issues so we can send this feedback to our engineers.

Thanks,
Vendy from the Make Team

  ### 12. Intuitive Automation Tool That Eases Workflow

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrea L. | Business Consultant/Coach, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2026

**What do you like best about Make?**

I like that Make is easy to use and pretty intuitive. The way the user interface is set up allows me to see the connections clearly, unlike other platforms where it's harder to visualize. This makes it a bit easier to teach clients how to use Make. Switching from Zapier, I find that Make is much easier and more intuitive, making it my go-to tool now. I also connect Make to just about everything, including Google Sheets, ChatGPT, Canva, and emails, which adds to its versatility.

**What do you dislike about Make?**

There were a couple of little hiccups I've had where you can no longer right-click on the wrench. I think it's when the user interface gets updated and you don't know that something's changed. There's no warning of a change. I think if I know that things are changing and what's changed, it makes the experience a bit easier.

**What problems is Make solving and how is that benefiting you?**

I create automations for social media content, taking 70-80% of work off clients' plates, making it easy for them to run their business.

**Official Response from Marketing Ops Make:**

> Hey Andrea,

Thank you so much for leaving us such a positive review! It's great to hear about your experience and learn that Make has become your go-to tool. 

We appreciate the feedback about the user interface, as we strive to provide a user-friendly experience, and this feedback is exactly what we need to improve.

Vendy from the Make Team

  ### 13. Automating Arctic Workflows with Make

**Rating:** 4.0/5.0 stars

**Reviewed by:** Roman R. | Project Coordinator, Environmental Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 10, 2026

**What do you like best about Make?**

What I like most about Make is the flexibility to integrate the tools our team already uses. We connected Google Sheets, automated Gmail notifications, and synchronized information with Asana, which is our main project management platform.

It is not always simple at the beginning and requires some time to understand the logic of scenarios, but once the workflow is set up it becomes a very powerful system. It allows us to automate communication between teams and keep project data updated automatically instead of moving information manually.

**What do you dislike about Make?**

One challenge with Make is the learning curve when you first start building scenarios. It can take some time to understand how the logic works between modules and how data flows through the system.

Sometimes even a small configuration detail can break the scenario, and it may take time to find the exact issue. Because of that, you need to be careful when setting up workflows and testing them.

However, once you understand how the platform works, it becomes a very powerful tool for automation.

**What problems is Make solving and how is that benefiting you?**

Make helps us solve the problem of moving information between different tools that our team uses every day. Previously, data from Google Sheets had to be checked and transferred manually into Asana, and team members needed to send emails or messages to notify others about updates.

With Make, we automated these processes. Data from Google Sheets can trigger actions, send Gmail notifications, and update tasks or information in Asana, which is our main project management platform.

This reduces manual work, improves communication between teams, and helps ensure that project information stays accurate and up to date.

  ### 14. Easy creation of visual scenarios with powerful AI modules

**Rating:** 4.0/5.0 stars

**Reviewed by:** Bruno F. | Influence professionnelle ("expert" LinkedIn) : Conseil &amp; Accompagnement, Formations &amp; Conférences, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 19, 2026

**What do you like best about Make?**

the ease of creating a scenario visually with the installed modules. Simply configure each module according to our needs. With the possibility of using AI modules to build useful solutions.

**What do you dislike about Make?**

for me, who is not a developer, there are sometimes a few parameters to configure that require an effort of understanding.

**What problems is Make solving and how is that benefiting you?**

I have built a scenario to conduct a press review from US sources using RSS feeds. The articles are grouped by theme and I receive a summary by email every morning, in French, written by an AI.

**Official Response from Marketing Ops Make:**

> Hello Bruno, 

Thank you for sharing your feedback with us. We appreciate that! Just wanted to ask whether you have tried and completed our Make Academy? This free learning platform might save some of the trouble of understanding certain parameters. 

Thanks a lot,
Vendy from the Make Team

  ### 15. Time-Saving Automation with a Learning Curve

**Rating:** 4.0/5.0 stars

**Reviewed by:** Anton P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 07, 2026

**What do you like best about Make?**

I love using Make to automate tedious manual workflows in our ad agency, especially with Asana tasks, so we can respond to issues promptly without manually checking campaigns every day. It’s a huge time saver for automating reports and data downloads, saving us many hours. Make is UI friendly and doesn’t require coding skills, which is fantastic. I find it very easy to connect services and share these connections across teams. It also saves time with debugging workflows and authentication.

**What do you dislike about Make?**

While it is user-friendly for non-coders, it still requires a learning curve for which we need to invest a lot of time. And sometimes I feel limited by not having the option to have code automations (with the help of AI) which is more flexible compared to Make. Also, it would help to have an AI assistant in Make that could easily and quickly create deterministic automations. New AI agent feature is good and almost like it but it is not deterministic, e.g. when we need to move data from one source to another one.

**What problems is Make solving and how is that benefiting you?**

Make automates tedious workflows, campaign control with Asana tasks, and reporting, saving us hours. It's UI friendly for non-coders and easy to connect and share services, saving time in debugging and authentication.

  ### 16. Simple API connections and quick module changes

**Rating:** 4.5/5.0 stars

**Reviewed by:** Timo O. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 07, 2026

**What do you like best about Make?**

I find Make very handy because it works quickly and you can easily switch between modules. It's easy to create connections without having to write the code yourself, you just need to link your account. This makes it simple to test new things without having to rewrite your entire API code or connections. This convenience makes using Make pleasant and efficient.

**What do you dislike about Make?**

What I find annoying is that when you modify or publish a module, the module number changes. And when you then go to the next modules and want to link the new bubble you just published, you have to manually link it all over again. Just because the number has been changed. So I find that quite bothersome.

**What problems is Make solving and how is that benefiting you?**

I use Make to easily create complex integrations. It allows me to quickly switch modules and test new things without rewriting API code, because integrations happen automatically.

  ### 17. Everything was great until the right click to move around the canvas!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 11, 2026

**What do you like best about Make?**

Ease of use, easy to navigate and to build things

**What do you dislike about Make?**

everything was great and then you changed the way a left click will move around the canvas to a right click and now it's a horrible experience. My focus is shot. Every time I move I get this little reminder pop up and have to stop what I'm doing , think about the right click. left click will move modules and then i have to change the way i work because of this stupid right click change. CHANGE IT BACK TO LEFT CLICK MOVING THE CANVAS like every other canvas based program.

**What problems is Make solving and how is that benefiting you?**

make was solving the building of a workflow to accomplish a greater goal. before the whole right click to move around came into the program. Seriously, that decision sucks.

**Official Response from Marketing Ops Make:**

> Hey there,

Thanks for the constructive feedback; we appreciate it. 

Based on the feedback we've heard across our community, our team circled back and decided on the following. The new navigation stays as the default, but you will no longer be locked to pan with right click only. We are adding a setting to choose how you pan the canvas, either with a mouse (pan with right click or left click) or with a trackpad/touchpad (the same choice, so you can pan with a single finger drag if you prefer). 

Thank you for sharing your thoughts,
Vendy from the Make Team

  ### 18. Easy to Use, Fast, and Scalable with Solid Integrations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mariano S. | Solo preneur, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 07, 2026

**What do you like best about Make?**

Scenario Edit and the execution history are easy to use. The product feels scalable and fast, and overall it offers solid integration options. Great product.

**What do you dislike about Make?**

I’d add more features in these areas: locating scenarios and their relationships, improving reusability detection, and enhancing the Scenario Edit “Ask how to” button so it uses AI to better guide users through scenario building with Agents, Apps, and similar components.

I’d also remove the Scenario Edit “explain flow” button, because I don’t find it useful.

**What problems is Make solving and how is that benefiting you?**

PoC and MVP for new toos and agents I'm creating and It helps me scale the way I create MVPs and strengthen the backend while customers evaluate the tools.

  ### 19. Effortless Automation with Extensive Integrations

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jordan J. | Business Operations Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about Make?**

I think Make is pretty easy to use, especially visually. It has a lot of features and connects to many different programs, making it really versatile. I love how easy it is to set up webhooks, which we use a lot in various business processes. The ability to integrate virtually any software we use and route information through Make is really helpful. I find it visually easy to understand, making it functional for different staff members. The webhooks are fantastic because they let us work with items that don't have formal APIs, allowing us to collect and transform information easily.

**What do you dislike about Make?**

One of my biggest problems about Make is that it's not like an MCP where you can give it a task, and then it knows where to find the tools. Like, you almost have to map every single tool. And so for really difficult workflows or for a sort of generalized generic helper, it's harder to do because you have to map each tool in each scenario versus, like, an MCP you can just hand off a task, and it can run it automatically. It chooses the tools and has access to a lot of tools that you don't have to make.

**What problems is Make solving and how is that benefiting you?**

Make automates small tasks, ensuring better customer experiences. It labels emails, sends contracts, and handles admin tasks, freeing up time by integrating with AI to make quicker judgment calls.

  ### 20. User-Friendly Interface and Seamless Setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** mauricio c. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 08, 2026

**What do you like best about Make?**

I really like Make's user-friendly interface, which makes it very easy to confirm and create any scenario. It's easier to read what you're doing and compare with other platforms. I found Make makes the process easier than every other platform like this one. I also appreciate how it's cheaper and easier compared to what I used before. The setup was really easy, not hard at all, and it's even easy for others I teach to use it. The user-friendly spec is amazing.

**What do you dislike about Make?**

Maybe some more connections, like integrations, that will be better. But right now, I don't think it's bad. But if you guys add up more, connections, I mean, integrations, it will be better. That's my opinion.

**What problems is Make solving and how is that benefiting you?**

I use Make to help my company process faster. It's user-friendly, making scenarios easy to set up and read, which simplifies processes compared to other platforms.

  ### 21. Powerful Automation Modules for Building Agents for Any Task

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 16, 2026

**What do you like best about Make?**

There is a good depth and breadth of modules that allow me to create automations and agents for just about any task I can think of.

**What do you dislike about Make?**

You can burn through a lot of credits testing and configuring your scenarios. The buy up to get a plan that included more credits wasn't clear to me at first, so I ended up buying a one-off buy up when I should have just bumped up to a plan that had more credits.

**What problems is Make solving and how is that benefiting you?**

Make enables me to create automations and agents that improve my efficiency. I've used Make to create scenarios that analyze incoming customer support tickets and categories based on product area and to create scenarios that report of weekly completed projects.

**Official Response from Marketing Ops Make:**

> Hello there,

Thanks for the feedback! 

We're excited to hear that you find Make powerful and versatile. Thank you for the note about burning through credits; that is completely valid, and we apologize for the experience. We are committed to enhancing the user experience for our customers and creating a smooth journey.

Vendy from the Make Team

  ### 22. Intuitive, Beautiful Automation Builder with Powerful Integrations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 10, 2026

**What do you like best about Make?**

Make (formerly Integromat) has been a game-changer for automating workflows at ScribaVerse, my Italian digital publishing platform. As founder, I use Make to connect our Supabase database, Telegram notifications, and content management pipelines. The visual, node-based editor makes it incredibly easy to build complex multi-step automations without writing code. I especially appreciate the wide range of native integrations and the ability to handle data transformations directly within scenarios. The execution logs and error handling features have saved us hours of debugging time.

**What do you dislike about Make?**

The main downside of Make is its pricing model. At ScribaVerse, as our automation usage grew, the cost per operation started to add up. Once you exceed the free tier (1,000 operations/month), costs escalate quickly — especially for scenarios that run frequently or process large volumes of data. Compared to self-hosted alternatives like n8n, Make becomes expensive at scale. It would be great to see more generous free tier limits or a flat-rate pricing option for small businesses and indie publishers.

**What problems is Make solving and how is that benefiting you?**

At ScribaVerse, Make has solved several key operational challenges: (1) Data synchronization: we automated data flows between our Supabase database and external tools, eliminating manual copy-pasting. (2) Author notifications: automated Telegram and email messages are sent when new manuscript submissions are received or contract milestones are reached. (3) Content pipeline: new book entries trigger automatic updates across our catalog and social media channels. (4) Internal reporting: weekly summary reports are compiled and sent automatically, saving our small team several hours per week. Make's ease of use made it the perfect starting point for building our automation infrastructure at ScribaVerse.

  ### 23. Flexible and easy with comprehensive integrations

**Rating:** 4.0/5.0 stars

**Reviewed by:** Marian Z. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 07, 2026

**What do you like best about Make?**

I like the many integrations and possibilities with Make, especially that I can now do complex things with an if-else branching. The graphical editor is also a plus, as it allows me to easily drag elements in and design complex processes visually. I particularly like the wide selection of over 3000 integrations. It is really helpful that the integrations are native, so I can use them without complicated API documentation or codes. I can simply select what I want, and Make executes it. This makes everything very simple and effective.

**What do you dislike about Make?**

It took forever for this EFLs branch, so it could have been partly a product 3 years ago, why we only recently managed it is a mystery to me. So you could be faster in the development of new modules and integrations. Yes, and in general, of course, there could also be more deep integration involved.

**What problems is Make solving and how is that benefiting you?**

I automate recurring tasks such as sending certificates and notifications, as well as onboarding processes. Make helps me solve these daily tasks by automating them, thus saving time.

  ### 24. Visual Workflow Builder Makes Automation Easy to Understand

**Rating:** 4.0/5.0 stars

**Reviewed by:** Himanshu J. | Founder, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 01, 2026

**What do you like best about Make?**

What I like most about Make.com is the visual workflow builder. It makes automation much easier to understand because you can clearly see how data moves between apps, filters, routers, and other logic steps as the workflow runs.

**What do you dislike about Make?**

The main downside is that as workflows become more advanced, they can be harder to maintain if you don’t structure them well from the start. Make is powerful, but that also means beginners may need some time to understand and manage scenarios properly.

**What problems is Make solving and how is that benefiting you?**

Make solves the problem of repetitive manual work between disconnected tools. It lets users build visual automated workflows that connect apps, trigger actions from webhooks or services, transform data, and orchestrate processes across systems.

  ### 25. Versatile Automation That Bridges Integration Gaps

**Rating:** 5.0/5.0 stars

**Reviewed by:** Wessel D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about Make?**

I love how versatile Make is and that there's so much you can do with it. It's great for bridging integration gaps, and it almost lets you create your own mini systems with automations and the systems I already use. It frees up time, helps me avoid doing tasks manually all the time, and allows me to use other automations to make my processes more efficient.

**What do you dislike about Make?**

I'm struggling now with the AI function, just trying to get it to do what I think it should be doing. And then sometimes there's an error that I don't know how to solve.

**What problems is Make solving and how is that benefiting you?**

I use Make to automate manual steps I don’t have to do, bridging integration gaps where no native solutions exist, saving development time.

**Official Response from Marketing Ops Make:**

> Hey Wessel,

We appreciate the review. It's amazing to hear about your experience with Make. 
Regarding your struggles, I'd definitely recommend checking out Make Academy, our free learning resource that has several courses that might help you deepen your knowledge about errors and AI. 

Vendy from the Make Team

  ### 26. Effortless Automation, Flexible Yet Restrictive

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 09, 2026

**What do you like best about Make?**

I would say that the best thing about Make is its user-friendliness. I can set up anything I want in a couple of minutes. At the same time, it has a lot of flexibility because of all the app modules. I know that almost any app that I work with, if not all of them actually, I can find in Make, which is super useful. It was pretty intuitive, and there's modules for basically everything. So, it's pretty easy to get going, which was great and super useful.

**What do you dislike about Make?**

There are certain things with flexibility that could be better. Sometimes I end up doing Colab scripts for certain processes because the while loops and the if-else parts are not as great as they could be. Maybe I'm pushing the boundaries with automations and that's not what Make is designed for. So, code ends up giving me more flexibility. I would improve that part and it would make me use it even more.

**What problems is Make solving and how is that benefiting you?**

I use Make to automate manual, repetitive tasks in bulk, allowing me to save time and focus on designing processes. It transforms mundane work into more interesting tasks.

**Official Response from Marketing Ops Make:**

> Hello there,

Thank you so much for sharing your positive experience with us. We're glad that you find Make user-friendly and flexible. Thank you for reporting the feedback about the areas where you see potential for improvement.

Vendy from the Make Team

  ### 27. Streamlines Tedious Tasks, Needs Better Bug Resolution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tara B. | Project Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 15, 2026

**What do you like best about Make?**

I like Make's integration ability, which takes a tedious task and performs it smoothly. It really made folder creation and relabeling files seamless when we were using Coda. The automation of mundane tasks like labeling and folder creation was a significant time-saver. Even though I didn't personally do the setup, once it was fully built out, it was very valuable to our process.

**What do you dislike about Make?**

Sometimes it glitched and it was a little complicated to work out the problem and get it working again. I think AI could assist with solving the glitching aspect, maybe a step by step outworking solutions with a human led problem solving. The setup did take a bit of time to build it all out. It was quite complex.

**What problems is Make solving and how is that benefiting you?**

Make automates tedious tasks like folder creation and labeling, integrating smoothly with Coda to streamline processes.

  ### 28. Simple, Reliable, and Affordable with a Low Learning Curve

**Rating:** 5.0/5.0 stars

**Reviewed by:** Arno v. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 08, 2026

**What do you like best about Make?**

Make is simple in design with a low learning curve. In addition, it is reliable and affordable.

**What do you dislike about Make?**

There is very little that should be changed. However, it would be great if there were a module that allowed you to stop a scenario without generating an error.

**What problems is Make solving and how is that benefiting you?**

As a recognized training institute for hypnotherapy, we use Make to generate a scenario in which everything comes together, resulting in the creation of high-quality audio sessions. In addition, we use Make to handle a wide range of other tasks.

  ### 29. Effortless Integration, Highly User-Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alisdair M. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2026

**What do you like best about Make?**

I find Make really easy to use and simple. I love the fact that it integrates with claude, which makes it even easier.

**What do you dislike about Make?**

I can't think of anything other than, to make it even simpler to use. Less technical, in terms of the scenarios.

**What problems is Make solving and how is that benefiting you?**

I use Make to integrate Notion with my CRM and claude. It's easy to use and simplifies connecting everything effortlessly.

**Official Response from Marketing Ops Make:**

> Hey Alisdair,

Thank you for the positive feedback! Glad to hear that our integration with Claude is popular!

I'd love to hear more about your thoughts on how to make our tool even simpler. Do you have any specific ideas or concepts you got stuck on? If you don't mind, share your thoughts in our Make Community, so we can forward this to our Product team.

Thanks a lot,
Vendy from the Make Team

  ### 30. Effortless Automation with Amazing Connectivity

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 02, 2026

**What do you like best about Make?**

I like Make for its easy-to-use interface and how it's quite affordable. I find it extremely useful that it has connections to almost everything I need, which allows me to connect various tools without having to code myself. This ease of setup means I don't need to spend much time setting things up, and there's always everything I require. Additionally, Make's compatibility with a variety of tools such as Notion, Airtable, Descript, Google Docs, and G Suite is really helpful. Overall, the fact that Make is cheaper and easier to use than other options like Zapier makes it a top choice for my business automation needs.

**What do you dislike about Make?**

sometimes the error messages aren't very helpful

**What problems is Make solving and how is that benefiting you?**

I use Make to automate my business tools, connecting various apps without coding. It's easy to use, affordable, and supports connections to almost everything I need, saving me setup time.

**Official Response from Marketing Ops Make:**

> Hello,

Thank you for sharing your thoughts with us. Great to hear that you find our tool so valuable!

Regarding the error messages, we are sorry to hear about the lack of clarity, as they are very important. If you have any particular ideas or specific suggestions on the messaging, please share them with us via our Idea Exchange page, where you can submit your feedback directly. 

Thank you!

Vendy from the Make Team

  ### 31. Surprisingly Easy to Learn, Incredibly Powerful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brett A. | Head of North America Analyst Relations, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2026

**What do you like best about Make?**

It’s been far easier to learn than I originally expected, and the power is amazing. I’m still only scratching the surface, but I already love it.

**What do you dislike about Make?**

When I run into challenges and don’t even know what I don’t know, I tend to turn to other Gen AI options for help instead of learning through Make.

**What problems is Make solving and how is that benefiting you?**

It helps me manage my handyman scheduling, follow-ups, and other related activities, keeping everything more organized.

**Official Response from Marketing Ops Make:**

> Hello,

Thanks for the review - we appreciate it! Just wanted to mention that if you have not yet, definitely check out our Make Academy, our free learning resource that covers the first steps, but also more complex workflows, concepts, and best practices on using AI in Make.

Vendy from the Make Team

  ### 32. Easy Setup, Broad Platform Connectivity, and Reasonable Pricing

**Rating:** 4.5/5.0 stars

**Reviewed by:** Diego L. | Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 17, 2026

**What do you like best about Make?**

Easy to configure, connects to many platforms, and the price is reasonable.

**What do you dislike about Make?**

dont have a testing ambient for testing the developments

**What problems is Make solving and how is that benefiting you?**

I use it to automate daily tasks, both at work and in my personal life, such as classifying tickets and sorting them in an Excel file using AI.

**Official Response from Marketing Ops Make:**

> Hello Diego,

Thanks for the feedback, we're glad to hear that you find Make easy to configure. We understand the need for a testing environment and will consider this feedback for future improvements. 

Vendy from the Make Team

  ### 33. Flexible and Easy to Set Up, But Improvable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Giuseppe A. | IT Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 17, 2026

**What do you like best about Make?**

I like the flexibility of the tool. The initial setup of Make was really simple and straightforward. It allows you to create scenarios quickly, integrating different systems and automating tasks without complications.

**What do you dislike about Make?**

One aspect that could be improved is the ability to set a delay between one run execution and the next, in order to better manage the API limits of the services.

**What problems is Make solving and how is that benefiting you?**

I use Make to integrate different services, solving the problem of systems that do not communicate with each other and require the manual repetition of tasks. In this way, I optimize time and workflows, also reducing the risk of errors related to manual operations.

  ### 34. Non-Coder-Friendly Interface

**Rating:** 4.5/5.0 stars

**Reviewed by:** Fernando B. | Servicio de Asistencias Técnicas, Enterprise (> 1000 emp.)

**Reviewed Date:** May 21, 2026

**What do you like best about Make?**

The interface is very nice for people who are not involved in coding. It´s like a video game.

**What do you dislike about Make?**

I have to learn how to use it properly to find something I really don´t like

**What problems is Make solving and how is that benefiting you?**

I´ve done a few automation which save lot of time...in some cases is not time but the chance to do it every time that something happen

**Official Response from Marketing Ops Make:**

> Hello,

Thanks for leaving us a review. Great to hear that you find the interface easy and playful, that's exactly what we're aiming for!

Vendy from the Make Team

  ### 35. Absolutely Zero Custom Support - Only AI Agents & an Outdated Wiki

**Rating:** 0.0/5.0 stars

**Reviewed by:** Phil L. | CEO &amp; Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 17, 2026

**What do you like best about Make?**

Its cheaper than the other software we looked at.

**What do you dislike about Make?**

There is absolutely no way to talk to a human. We got hacked and the hacker is still somehow in the account and we cant get him out and the only support is BS ai agents and anoutdated wiki.

**What problems is Make solving and how is that benefiting you?**

We use it to connect with our GHL to bring leads off facebook.

**Official Response from Marketing Ops Make:**

> Hey Phil, 

We apologize for the inconvenience caused by this situation. We completely understand your frustration and want to ensure you're fully supported.

Our Customer Care team has been actively collaborating with your colleagues across a few tickets to contain this issue as fast as possible. Our last update was sent about two weeks ago, and since then, we haven't received a reply from your side.

If the issue is all sorted out, fantastic! If not, please reply to the ticket your colleague created.

Thank you,
Vendy from the Make Team

  ### 36. Intuitive Automation with Visual Workflow Delight

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fergus A. | Founder &amp; Independent Consultant Onbrief.ai, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 07, 2026

**What do you like best about Make?**

I like Make's visual workflow because I'm a very visual person, and this way of building workflows aligns with how my brain operates. It makes things easy to debug and understand. I also appreciate being able to sort things together effectively. The initial setup of Make was very easy.

**What do you dislike about Make?**

I think other platforms use AI in a more embedded way (in terms of helping you build) that perhaps would be beneficial.

**What problems is Make solving and how is that benefiting you?**

Make lets me link services to build workflows and products I couldn't otherwise. Its visual workflow suits the way i think - making it easy to debug and understand.

  ### 37. Automate Flows with Ease and Elegance

**Rating:** 4.5/5.0 stars

**Reviewed by:** Christian A. | Ceo 

**Reviewed Date:** May 07, 2026

**What do you like best about Make?**

I like the design of Make, it makes me feel calm on the platform, very fluid anyway. They find it valuable because I can automatically understand what steps to take even if I'm not a real IT expert. The initial setup was simple.

**What do you dislike about Make?**

Certainly, one can always improve, make access ready from a programming perspective, and an automatism necessary in the age of artificial intelligence.

**What problems is Make solving and how is that benefiting you?**

I use Make to automate workflows, creating automatic responses on WhatsApp and integrating artificial intelligences, all with my tone of voice for my information website.

  ### 38. A Must-Have for Integrating Multiple Apps

**Rating:** 5.0/5.0 stars

**Reviewed by:** Prem P. | Ai Automation Expert, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2025

**What do you like best about Make?**

I find Make incredibly valuable for solving integration problems, as it seamlessly integrates with a wide array of web applications and SaaS tools, including Google Workspace, Microsoft Workspace, Airtable, Monday, Notion, ClickUp, Google Sheets, Google Slides, and many others. The setup process was very straightforward with great sign-in and sign-up methods, allowing me to start using it immediately. The addition of the Make code tool has been really helpful, and I appreciate the inbuilt functions for arrays, maps, and text, which are very useful in my work. Make's easy-to-use interface and extensive library of over 3,000 integrations are standout features that would definitely make me repurchase it. Overall, I rate Make a perfect 10 out of 10 and would highly recommend it to anyone looking for an efficient and versatile integration solution.

**What do you dislike about Make?**

I dislike that there cannot be multiple triggers in one scenario.

**What problems is Make solving and how is that benefiting you?**

I use the product to integrate multiple web apps and tools like Google Workspace, Microsoft Workspace, Notion, and others, simplifying complex workflows and enhancing productivity.

  ### 39. Great App Compatibility, but Pricing Could Be More Accessible

**Rating:** 3.5/5.0 stars

**Reviewed by:** Hector C. | Fundador, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 24, 2026

**What do you like best about Make?**

I really like how compatible it is with a huge range of apps and online services.

**What do you dislike about Make?**

Even though the platform is nice, I still think it isn’t very accessible in terms of price.

**What problems is Make solving and how is that benefiting you?**

Integrates easily with apps so we can automate capturing and processing information

**Official Response from Marketing Ops Make:**

> Hey there,

Thank you for the honest review. It's great to hear about your positive experience with Make. 
We understand your concern about the pricing, and please rest assured that we're dedicated to providing a valuable service at a fair price and are continuously evaluating the pricing structure and strategy to ensure Make remains accessible for everyone.  

Vendy from the Make Team

  ### 40. Clean Layout, Easy to Use, and Packed with Tools

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gregor R. | Plant Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2026

**What do you like best about Make?**

A love the layout, simplicity of use,  programability, and volume  of tools available.

**What do you dislike about Make?**

Make runs a lot of automations for us and while everything is working great I can’t really say I have any dislikes

**What problems is Make solving and how is that benefiting you?**

Make is the next level of automations hovering above our Airtable databases that expense its capabilities for our needs.

  ### 41. Clear, Self-Describing Visualizations of Scenarios and Processes

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 18, 2026

**What do you like best about Make?**

A visualization that clearly self-describes the scenario and its processes.

**What do you dislike about Make?**

The 30-day log retention and full search are available only in the highest tier.

**What problems is Make solving and how is that benefiting you?**

Automates and integrates public requirements and leads, as well as provisioning, invoicing, and billing. It collects data from different sources into a single output and keeps API secrets in one place.

One more thing: honestly, with the vibecoding options we have today, we can integrate systems and build automations outside Make more and more.

  ### 42. Intuitive Automation with Minor Hurdles

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mike Fong P. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 07, 2026

**What do you like best about Make?**

I like that Make is visually intuitive and easy to understand. I appreciate how the modules are colored and the icons are clear, making the data flow and process visible step by step. The initial setup of Make was very easy and intuitive.

**What do you dislike about Make?**

Switching between actions in modules might be troublesome. For example, switching Google Sheet from adding a row to updating a row requires a full redo.

**What problems is Make solving and how is that benefiting you?**

I use Make to simplify scenario automation, which helps automate daily business operation tasks.

  ### 43. Simple Yet Flexible UI with Powerful Custom Code Options

**Rating:** 5.0/5.0 stars

**Reviewed by:** Łukasz K. | Digital Marketing Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2026

**What do you like best about Make?**

It doesn’t overcomplicate the simple stuff, but when things do get more complex, it still gives you the flexibility to add custom code for more intricate processes. Overall, it strikes a really solid balance in the UI.

**What do you dislike about Make?**

I’d say the IF/ELSE branches are one of its weaker spots.

**What problems is Make solving and how is that benefiting you?**

It’s mostly for integrating 3rd party apps with our internal systems. We use it across the board for lead gen, reporting, and helping other departments automate their basic processes.

  ### 44. Fantastic Platform with Powerful Automation Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Muhammad Faiz M. | Assistant Manager - Technology and Innovation, Consulting, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 09, 2026

**What do you like best about Make?**

This is a fantastic platform that offers a wide range of features for automating your business processes. Its extensive capabilities make setting up automation straightforward and effective.

**What do you dislike about Make?**

It may not be as straightforward to use as advertised if you have no coding experience, but they compensate for this by providing plenty of learning resources, which is quite helpful.

**What problems is Make solving and how is that benefiting you?**

This tool simplifies business automation and truly helps save a significant amount of time.

  ### 45. Easy Automation That Speeds Up Tasks and SOPs

**Rating:** 4.0/5.0 stars

**Reviewed by:** Roey B. | Workflow expart, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 27, 2026

**What do you like best about Make?**

Easy to automate taske and SOP. It makes every task faster

**What do you dislike about Make?**

Is can be expansive fro runnig a lot of flows

**What problems is Make solving and how is that benefiting you?**

bulding agents ansd workfols. syncing tasks

**Official Response from Marketing Ops Make:**

> Hey Roey, 

Thanks for leaving us a review. We appreciate it!
Great to hear you're enjoying our AI Agents. What a powerful feature, right?

Vendy from the Make Team

  ### 46. Powerful Platform That Connects Almost Anything

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 21, 2026

**What do you like best about Make?**

It’s really powerful, and you can connect almost anything you want.

**What do you dislike about Make?**

Some modules or integrations end up being deprecated, and then you have to arrange or replace them manually.

**What problems is Make solving and how is that benefiting you?**

Make is saving me a lot of time on common tasks like create google drive folders and documents, clickup tasks, sending emails

**Official Response from Marketing Ops Make:**

> Hey there,

We're glad to hear that you find Make powerful and versatile! We understand the inconvenience of dealing with deprecated modules and integrations. Please bear in mind that often the modules are being deprecated on the provider's side, and we cannot prevent this from happening. On the other hand, our team has developed a Module Migrator tool that can automatically update your modules for you. So far, it has been enabled for the Monday modules, but I will keep you updated when we enable it for other apps as well. 

Thank you,
Vendy from the Make Team

  ### 47. Powerful, User-Friendly Automation for Seamless Integrations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Saul S. | IT Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 19, 2026

**What do you like best about Make?**

Make is an incredibly powerful and user-friendly platform that enables seamless integration across a wide range of systems and tools. It allows businesses to build fully digitalized processes and implement automation throughout their workflows, enhancing efficiency, connectivity, and operational performance.

**What do you dislike about Make?**

I don’t like that there isn’t an option to set operation limits for each scenario run.

**What problems is Make solving and how is that benefiting you?**

It allows us to integrate all of our systems so they can communicate with each other.

  ### 48. Kickstarting Automation for Small and Medium Businesses

**Rating:** 4.0/5.0 stars

**Reviewed by:** Julio M. | Chief Technology Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 11, 2025

**What do you like best about Make?**

Make is a perfect application for entering the world of automation when small and medium-sized businesses have a clear understanding of their most critical processes. You don’t need to have an advanced level of digitalization to start, Make is accessible even for companies taking their first steps into automation.

Its scenario-based platform is intuitive, dynamic, and user-friendly. From simple workflows, like integrating a CRM with an ERP, triggering inventory alerts, or automating marketing notifications, to more complex processes, Make allows companies to gradually scale their automation efforts with confidence.

Businesses should seek experienced partners with the right technical skills to help them design efficient workflows and achieve their objectives. In many cases, Make shouldn’t be the only automation tool in place. It works best as a complement to a broader, integrated solution, connecting systems and filling gaps where other enterprise platforms may be too rigid or too expensive.

While Make is excellent for getting started, it does have its limitations. The more affordable plans don’t offer advanced security features, which can become a concern as operations grow. The Enterprise version does include robust security, but its higher cost and some scalability challenges, like limits on active scenarios and sequential rather than fully parallel processing, make it less appealing for very large organizations. Additionally, Make does not provide advanced RPA (Robotic Process Automation) capabilities, which means that for highly complex, enterprise-level automations requiring bots and deep system integration, companies may need to complement Make with other specialized tools.

In today’s market, Make occupies a unique position. It’s more flexible and visual than Zapier, while being more affordable and accessible than enterprise-level platforms like Nintex or UiPath. However, it doesn’t compete at the same level when it comes to robust, corporate-scale automation.

In conclusion, Make is an excellent platform for personal automation and small to medium-sized businesses. It’s ideal for those who want to start automating quickly and affordably, but for larger enterprises, the balance between its cost and feature set may not fully justify the investment.

**What do you dislike about Make?**

At the partner level, revenue opportunities primarily come from designing automation scenarios, managing production, or delivering integrated solutions where Make plays a key role in handling complex automations.

However, the SLA and security standards of Make do not make it an ideal platform when medium-sized companies begin to grow. Even with the Enterprise plan, where security is more robust, it lags behind other platforms that are better suited for large organizations.

The excessive use of Make and similar tools in large companies often leads to a phenomenon known as sprawl. Diving too deeply into automation without a solid foundation of digitalization and process standardization results in constant tuning of scenarios and a gradual loss of control over automations.

This makes Make a very challenging option for large enterprises, as complexity and lack of centralized governance can quickly outweigh the initial benefits of automation.

**What problems is Make solving and how is that benefiting you?**

A tool that allows you to create a specific automation to complement another solution or serve as a backup for certain automations.

  ### 49. Effortless Automation, But Error Identification Needs Work

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2026

**What do you like best about Make?**

I like that Make automates my workflows, simplifying what I initially found to be a complex process. The dashboard is relatively easy to use, which improves my experience considerably. Setting up Make was also very easy, which was a nice surprise.

**What do you dislike about Make?**

Panels can happen during the sale up on the scenarios and it's not always obvious what is causing the error and ways to help resolution it.

**What problems is Make solving and how is that benefiting you?**

Make automates my workflows, making it easier to handle complex processes, and the dashboard is relatively easy to use.

**Official Response from Marketing Ops Make:**

> Hey there,

Thank you for the positive feedback. We truly appreciate it!

If you're dealing with errors and are not sure how to troubleshoot them, I'd recommend checking out either our learning resource Make Academy or searching for the error in our Help Center.

Vendy from the Make Team

  ### 50. Effortless Email Automation, Needs Better API Documentation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Juan José S. | Sales Area Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2026

**What do you like best about Make?**

I like that Make has a lot of different APIs connection ready. It works very easily.

**What do you dislike about Make?**

The APIs that are missing and also in the help, it is not enough explained on each API connection or module.

**What problems is Make solving and how is that benefiting you?**

I use Make to quickly send emails after receiving them from clients.

**Official Response from Marketing Ops Make:**

> Hey Juan, 

We appreciate the review. It's great to hear that the Make's API has been so helpful to you.

Thank you for the feedback. We'd love to hear more specifically which APIs were missing from the Help Center. If you could create a ticket with our Customer Care and let us know, we can take it back to the Documentation team and work on this further!

Vendy from the Make Team


## Make Discussions
  - [Can i schedule an operation to run 24 hours after the trigger started?](https://www.g2.com/discussions/can-i-schedule-an-operation-to-run-24-hours-after-the-trigger-started) - 2 comments, 1 upvote
  - [What is the best way to get new features for Integromat?](https://www.g2.com/discussions/50777-what-is-the-best-way-to-get-new-features-for-integromat) - 1 comment, 1 upvote
  - [How can i join and support the community?](https://www.g2.com/discussions/12121-how-can-i-join-and-support-the-community) - 2 comments, 1 upvote
  - [What is Make (formerly Integromat) used for?](https://www.g2.com/discussions/what-is-make-formerly-integromat-used-for) - 2 comments
  - [How do you make an Integromat Webhook?](https://www.g2.com/discussions/how-do-you-make-an-integromat-webhook) - 1 comment

- [View Make pricing details and edition comparison](https://www.g2.com/products/integromat-by-celonis-make/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-22+11%3A37%3A49+-0500&secure%5Bsession_id%5D=1ac1d490-1ef3-4e31-bfdc-35b7180b45a9&secure%5Btoken%5D=2449d918dc09cf92cce23d3ccf10216044be88d7ce168a23c1851e587c09c11f&format=llm_user)
## Make Integrations
  - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Airtable](https://www.g2.com/products/airtable/reviews)
  - [Asana](https://www.g2.com/products/asana/reviews)
  - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews)
  - [Bullhorn](https://www.g2.com/products/bullhorn/reviews)
  - [Cal.com](https://www.g2.com/products/cal-com/reviews)
  - [Calendly](https://www.g2.com/products/calendly/reviews)
  - [ChatGPT](https://www.g2.com/products/chatgpt/reviews)
  - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews)
  - [Claude 4](https://www.g2.com/products/claude-4/reviews)
  - [Clay](https://www.g2.com/products/clay-com-clay/reviews)
  - [ClickUp](https://www.g2.com/products/clickup/reviews)
  - [Close](https://www.g2.com/products/close/reviews)
  - [Dropbox](https://www.g2.com/products/dropbox/reviews)
  - [Eledo](https://www.g2.com/products/eledo/reviews)
  - [Fin](https://www.g2.com/products/fin/reviews)
  - [Gemini](https://www.g2.com/products/google-gemini/reviews)
  - [Gemini AI](https://www.g2.com/products/gemini-ai/reviews)
  - [Glide Classic](https://www.g2.com/products/glide-glide-classic/reviews)
  - [Google Ads](https://www.g2.com/products/google-ads/reviews)
  - [Google Meet](https://www.g2.com/products/google-meet/reviews)
  - [Google Sheets for Confluence - Workspace Connector](https://www.g2.com/products/google-sheets-for-confluence-workspace-connector/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews)
  - [Greenhouse](https://www.g2.com/products/et-grow-greenhouse/reviews)
  - [Grok 4 - Next-Generation AI Model by xAI](https://www.g2.com/products/grok-4-next-generation-ai-model-by-xai-52096571-7fd4-4d28-9b44-94c47a370409/reviews)
  - [Help Scout](https://www.g2.com/products/help-scout/reviews)
  - [HighLevel](https://www.g2.com/products/highlevel/reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews)
  - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Jotform](https://www.g2.com/products/jotform/reviews)
  - [Klaviyo](https://www.g2.com/products/klaviyo/reviews)
  - [Lovable](https://www.g2.com/products/lovable/reviews)
  - [MailerLite](https://www.g2.com/products/mailerlite/reviews)
  - [MailerSend](https://www.g2.com/products/mailersend/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews)
  - [monday CRM](https://www.g2.com/products/monday-crm/reviews)
  - [monday Work Management](https://www.g2.com/products/monday-com/reviews)
  - [MySQL](https://www.g2.com/products/mysql/reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)
  - [Notion](https://www.g2.com/products/notion/reviews)
  - [Notion Api Connector](https://www.g2.com/products/notion-api-connector/reviews)
  - [Openai](https://www.g2.com/products/openai/reviews)
  - [Perplexity](https://www.g2.com/products/perplexity/reviews)
  - [Pipedrive](https://www.g2.com/products/pipedrive/reviews)
  - [Process Street](https://www.g2.com/products/process-street/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [Railway](https://www.g2.com/products/railway/reviews)
  - [Replit](https://www.g2.com/products/replit/reviews)
  - [RingEX](https://www.g2.com/products/ringex/reviews)
  - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews)
  - [Sendcloud](https://www.g2.com/products/sendcloud/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [SignNow API](https://www.g2.com/products/signnow-api/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Smartlead](https://www.g2.com/products/smartlead/reviews)
  - [SMTP Server](https://www.g2.com/products/anjali-gupta-smtp-server/reviews)
  - [Softr](https://www.g2.com/products/softr/reviews)
  - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews)
  - [Supabase](https://www.g2.com/products/supabase-supabase/reviews)
  - [Telegram Bot](https://www.g2.com/products/telegram-bot/reviews)
  - [Trello](https://www.g2.com/products/trello/reviews)
  - [Typeform](https://www.g2.com/products/typeform/reviews)
  - [Vercel](https://www.g2.com/products/vercel/reviews)
  - [WildApricot](https://www.g2.com/products/wildapricot/reviews)
  - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews)
  - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)
  - [WPForms](https://www.g2.com/products/wpforms/reviews)
  - [Xero](https://www.g2.com/products/xero/reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews)
  - [Zoho Mail](https://www.g2.com/products/zoho-mail/reviews)

## Make Features
**Development **
- Real-Time Integration
- API Designer
- Flow Designer
- Pre-Built Connectors
- Custom Connectors
- Reusable connectors
- Multi - tenant architecture

**Customization - AI Agent Builders**
- Natural Language Configuration
- Tone Customization
- Security Guardrails

**Management **
- Monitoring & Notification
- Routing And Orchestration
- Data Mapping
- Data Transformation

**Functionality - AI Agent Builders**
- Omni-channel Support
- Agent Branding
- Proactive Response Capabilities
- Seamless Human Escalation

**Security**
- Data Encryption
- Security Standards
- Communication Protocol

**Data and Analytics - AI Agent Builders**
- Analytics & Reporting
- Contextual Awareness
- Data Privacy Compliance

**Integration Options**
- Data Virtualization
- Managed File Transfers
- Big Data Processing
- EDI

**Integration - AI Agent Builders**
- Workflow Automation
- API Usage
- Platform Interoperability
- CRM Data Integration

**Deployment **
- Cloud to Cloud

## Top Make Alternatives
  - [Zapier](https://www.g2.com/products/zapier/reviews) - 4.5/5.0 (2,056 reviews)
  - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) - 4.6/5.0 (6,110 reviews)
  - [Workato](https://www.g2.com/products/workato/reviews) - 4.7/5.0 (747 reviews)

