[ Make Reviews ](https://www.g2.com/products/integromat-by-celonis-make/reviews) [ Make Reviews ](https://www.g2.com/products/integromat-by-celonis-make/reviews) # Make Features ##### ## Development (16) Real-Time Integration Supports event or transaction based integrations that react to changes in real-time API Designer Provides a web-based interface for designing, documenting, and testing APIs. Flow Designer Allows for integration development through the visual development of integration logic flows with the help od a drag and drop user interface. Pre-Built Connectors Facilitiates API development and integrations with prebuilt connectors, templates, and examples. Custom Connectors Provides the ability to create connectors from existing services and APIs in catalog. Reusable connectors Provides prebuilt, reusable connectors and workflows for all user integration requirements. Multi - tenant architecture Enables multiple tenants (customers) to securely share physical computing resources. Data Connectors Connect to big data sources QuickBooks Integration Integrates with QuickBooks Active Directory Integration Integrates with Active Directory Cloud Data Integration Integrating data specifically through the cloud ERP integration Integrate with existing ERP systems Third-Party Integrations Set up connections to third-party platforms to improve business processes Social Media Integration Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Accounting Integration Integrate with a third-party accounting system Website Integration Seamlessly integrates with 3rd party websites Show More ##### ## Management (22) Monitoring & Notification Console for monitoring resource utilization, system health, ability to start and stop processes, etc. Routing And Orchestration Enables data routing on configuration basis and management of complex workflows through an orchestration engine. Data Mapping Facilitates to and fro data map according to the data model between applications/web services. Data Transformation Provides standard tools and functions to convert data values from the data format of a source system into the data format of a destination system. Data Management Ability to handle large datasets Document Management Store, manage, and track all electronic documents in a centralized location Workflow Management Create, design and manage workflows for repetitive tasks Application Management Track, manage and store the applications of potential future members, customers or candidates Transaction Management Manage, record and track all business exchanges in form of money and its related interactions in the system Metadata Management Collect and maintain structured information that describes data or content Integrations Management Identify which applications need to exchange data and enable these data connections Data Storage Management Manage and store data in a database User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Payroll Management Manage employee salary processes, data, taxes, and records administration efficiently Email Management Manage, store and organize emails within the system or via third-party apps Integration Management Identify which applications need to exchange data and enable these data connections Help Desk Management Managing service requests, incidents, IT issues & support with a ticketing system HR Management Automates core HR functions such as talent management, employee evaluation and learning management eCommerce Management Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Sales Management Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance. Real-Time Monitoring Active monitoring of systems, applications, or networks Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Show More ##### ## Security (4) Data Encryption Employs data encryption both at rest and in transit. Security Standards Comply to key industry standards like SOC 2, ISO 27001, PCI DSS, HIPAA etc to protect and safeguard data. Communication Protocol Supports secure communication protocols like FTPS, SFTP etc SSL Security Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Show More ##### ## Integration Options (6) Data Virtualization Integrates data from disparate sources, without physical data movement Managed File Transfers Provides one or more methods to securely transfer data from one location to another through a network Big Data Processing Provides integration to BigData sources such as Hadoop and other NoSQL sources (MongoDB, Cassandra and HBase) EDI Provides Integrations to EDI service providers. Real-Time Data Receive data and information in real time Data Capture and Transfer Import, collect, and capture data from multiple sources Show More ##### ## Deployment (1) Cloud to Cloud Supports deployment of integration apps to a managed cloud environment Show More ##### ## Customization - AI Agent Builders (6) Natural Language Configuration Supports configuration using natural language instructions. Tone Customization Allows users to customize the tone of agent. Security Guardrails Enables definition of clear security guardrails for agent actions. API Security Protect APIs from threats using authentication, access control and encryption Data Security Protect sensitive data for digital privacy Authentication Verify the identity of users/devices to enable secure access Show More ##### ## Functionality - AI Agent Builders (6) Omni-channel Support Provides support across web, mobile, messaging apps, and other channels. Agent Branding Allows customization of agent branding, including visual appearance and conversational style. Proactive Response Capabilities Equips agents with proactive response capabilities based on predefined triggers. Seamless Human Escalation Facilitates seamless escalation to human employees for complex issues. Multimedia Support Supports various file formats Multi-Modal Input Support Processing different types of input like text, voice, images etc. Show More ##### ## Data and Analytics - AI Agent Builders (3) Analytics & Reporting Provides analytics and reporting on agent performance and interactions. Contextual Awareness Offers agents the ability to maintain contextual awareness across interactions. Data Privacy Compliance Ensures compliance with data privacy and governance requirements. Show More ##### ## Integration - AI Agent Builders (5) Workflow Automation Automates workflows and actions based on agent responses. API Usage Allows the use of APIs for advanced agent configuration. Platform Interoperability Enables interoperability with multiple platforms for unified experiences. CRM Data Integration Allows integration with CRM data to ground agent responses in business context. Third-Party Integrations Set up connections to third-party platforms to improve business processes Show More ##### ## Additional Functionality (62) Real-Time Updates Receive system updates as soon as any changes are made Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Data Warehouse Data vault where data is aggregated for later distribution to applications. Data Import/Export Import and export data to and from software applications ETL Process of extracting, transforming, and loading data Generative AI Use AI to generate content in the form of text, images, videos, etc. Data Visualization Graphical representation of data Access Controls/Permissions Define levels of authorization for access to specific files or systems Database Support Supports common databases such as MySQL and Oracle Alerts/Escalation System alerts about the need to escalate an issue or request Event Logs A chronological record of actions or occurrences within a network, software, or process Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Data Synchronization Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Widgets An extended application or connector that enables users to perform additional services with their current set of tools Real-Time Reporting Active reporting of data and metrics API Application programming interface that allows for integration with other systems/databases Multiple Data Sources Allows users to manage data from a number of sources Activity Tracking Track and document all activities across devices, networks, and other systems Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Configurable Workflow Configure existing workflows to meet your organization's needs Data Aggregation and Publishing Assemble data from multiple sources Data Extraction Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Mobile Access Access software remotely via mobile devices AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Web Services Allows the integration of data between different web services Real-Time Analytics Analyze and gain insights into data in real-time SMS Messaging Send messages via SMS Point of Sale (POS) Accept and process customer payments for products or services using hardware and software CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Dashboard Creation Creation and customization of dashboards Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Event Tracking AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Data Quality Control Establish guidelines about how much and what kind of data can be stored in the repository Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Ad hoc Reporting Generate one-off reports that meet information requirements Version Control Track revisions and updates made to files and navigate between different versions Scalability Manage a growing amount of work to meet increased demand without compromising performance Personalization Adjust communications based on previous interactions or personal preferences Data Extraction Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Webhooks Event-driven HTTP callback that automatically sends real-time data between applications API Application programming interface that allows for integration with other systems/databases Natural Language Processing Process and analyze human language in text or audio form Fallback Handling Automatically switching to secondary AI model(s) during failure or hallucinations Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Multiple LLM Models Ability to interact with various large language models, such as GPT-4, Claude 3, Gemini, Llama 3, and more Built-in AI Assistant Chatbot or AI assistant that answers queries and provides recommendations within an application Automated Testing Execution of software tests by leveraging automation tools Data Governance Collection of processes, policies, and standards to manage the storage & usability of enterprise data Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Pre-built Templates Pre-defined templates within a library for common cases such as contracts, websites, emails, and more Agent Design Tools Designing how agent will communicate, take decisions and behave in different scenarios via flowcharts, scripts, or visual editors Deep Learning Artificial neural networks using multiple layers of processing are used to extract progressively higher level features from data. Model Training Process of testing an ML algorithm by feeding it training data to learn from Analytics Tools for the systematic analysis of various types of data or statistics Single Sign On Allow users to access multiple services after entering their login credentials once Debugging Detect and remove errors Deployment Management Manage the processes involved when making the application ready for use Proactive Error Detection Managing and resolving errors that occur during program execution to maintain stability Show More ## Top-Rated Alternatives [ ![Zapier](https://images.g2crowd.com/uploads/product/hd_favicon/09b983be128970316413d9f835f337b5/zapier.svg "Zapier") Zapier 4.5/5(2,088) ](https://www.g2.com/products/zapier/reviews) [ ![UiPath Agentic Automation](https://images.g2crowd.com/uploads/product/hd_favicon/52d1ee45d138a2ab66b69bb703ed76ce/uipath-agentic-automation.svg "UiPath Agentic Automation") UiPath Agentic Automation 4.6/5(7,581) ](https://www.g2.com/products/uipath-agentic-automation/reviews) [ ![Workato](https://images.g2crowd.com/uploads/product/hd_favicon/5e21242185438a3b63b0b3cc5eb921b0/workato.svg "Workato") Workato 4.7/5(777) ](https://www.g2.com/products/workato/reviews) [ View All Alternatives ](https://www.g2.com/products/integromat-by-celonis-make/competitors/alternatives) Make Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_db4c97d6a091779bee99b5765660281e/zapier.png "Product Avatar Image") Zapier 4.5/5(2,088) [ Compare Now ](https://www.g2.com/compare/integromat-by-celonis-make-vs-zapier) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7ffa49cedf22d305fd2c5fd41cca142f/integrately.png "Product Avatar Image") Integrately 4.7/5(710) [ Compare Now ](https://www.g2.com/compare/integrately-vs-integromat-by-celonis-make) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_51f09bec0ba604168127f1e5911a1f57/ifttt.png "Product Avatar Image") IFTTT 4.5/5(117) [ Compare Now ](https://www.g2.com/compare/ifttt-vs-integromat-by-celonis-make) ##### Categories on G2 [AI Agent Builders](https://www.g2.com/categories/ai-agent-builders)[iPaaS](https://www.g2.com/categories/ipaas)[API Marketplace](https://www.g2.com/categories/api-marketplace) ##### Explore More [Which platform provides the best reporting on local listing performance?](https://www.g2.com/discussions/which-platform-provides-the-best-reporting-on-local-listing-performance)[Is a dedicated database comparison tool worth it for a small development team, or does a careful manual review of migration scripts cover the same ground at that scale?](https://www.g2.com/discussions/is-a-dedicated-database-comparison-tool-worth-it-for-a-small-development-team-or-does-a-careful-manual-review-of-migration-scripts-cover-the-same-ground-at-that-scale)[Which .NET IDE platforms integrate most smoothly with existing enterprise systems and development toolchains?](https://www.g2.com/discussions/which-net-ide-platforms-integrate-most-smoothly-with-existing-enterprise-systems-and-development-toolchains) [Which file converter tools are worth replacing legacy file management systems with for a team that wants better automation and fewer manual steps in their document workflow?](https://www.g2.com/discussions/which-file-converter-tools-are-worth-replacing-legacy-file-management-systems-with-for-a-team-that-wants-better-automation-and-fewer-manual-steps-in-their-document-workflow)[Which NLP platforms integrate most effectively with existing enterprise systems without a heavy custom integration project?](https://www.g2.com/discussions/which-nlp-platforms-integrate-most-effectively-with-existing-enterprise-systems-without-a-heavy-custom-integration-project)[Pros and Cons Details](https://www.g2.com/products/integromat-by-celonis-make/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)