MailerSend Reviews & Product Details

We do not like Mailersend since they scammed us. Review collected by and hosted on G2.com.

⚠️ BEWARE OF UNAUTHORIZED CHARGES

This platform made a charge on my account the day before suspending my access, and this without clear justification. It is particularly problematic to note that the company also states that it does not issue refunds, even in this type of situation.

In practice, this means that you can be charged and then lose access to the service immediately after, with no possibility of recourse.

Furthermore, beyond this billing issue, the tool itself is far from living up to what is advertised. The performance is generally disappointing and the value for money quickly becomes excessively high compared to the alternatives available on the market.

I therefore recommend the utmost caution before subscribing. There are many more reliable, transparent, and better-priced solutions available today. Review collected by and hosted on G2.com.

I've been a loyal customer for over a year, and I've always been satisfied with their service. Unfortunately, that's all changed. Review collected by and hosted on G2.com.

They have recently decided to prioritize their bottom line over customer satisfaction. This is evident in their recent policy changes, which have forced me to upgrade my plan even though my current needs were being met. It's as if they're punishing me for being a loyal customer by forcing me to pay more for a service I don't need. This is a clear indication that they are more concerned with maximizing profits than providing excellent service to their customers.

As a small business owner, I rely on reliable email services to communicate with clients and manage my operations. The sudden increase in cost, coupled with the lack of flexibility, has made it difficult to justify staying with them. Review collected by and hosted on G2.com.

I liked the features when they worked as they promised to. When no one meddled in my creation process of a document I spend a lot of my time changing to fit. Review collected by and hosted on G2.com.

This exact investment of using the features has become meaningless because this particular work was updated with forced elements onto it and I have no optional control over it. Especially when the promise was that it won't have any forced elements on it. The integrity of the decision-makers for the features brings meaninglessness to the features. I can't trust that anything I do going forward, anything I produce with the features will get drowned or not. Review collected by and hosted on G2.com.

Pricing is competitive. They offer A/B testing for transactional emails, which I had trouble finding as most of their competitors only offer this for marketing emails. The golang library is quite decent; we were up and running in under an hour. I had a couple of questions which was answered quickly and competently via chat. Review collected by and hosted on G2.com.

There is a verification process which is not entirely transparent. They do aim to update you within 24 hours. Review collected by and hosted on G2.com.

Support, service, and good product, plus a fair price Review collected by and hosted on G2.com.

Nothing. Their support has been great right from the start. Review collected by and hosted on G2.com.

The editor works good, the user interface looked promising. Review collected by and hosted on G2.com.

First I wanted to connect Google Firebase to import authenticated users to mailersend. But the extension doesn't do anything, contacts still need to be imported manually. After trying to import contacts manually, mailersend tells me to upgrade because I cannot import users without credits. After upgrading, mailersend tells me that the subscription doesn't do anything for new contacts, but I need to buy credits to import them für 250$. After requesting mailersend to refund my money, they told me that they never refund money. Review collected by and hosted on G2.com.

I have been using MailerSend for a year now for sending transactional emails on a couple of websites. It was very easy to integrate using our stack which is Laravel. A few days ago we had a problem with a form that was also sending an email and was used for spamming, the team was very responsive, and helpful and guided me to correct the problem and unlock our account. Review collected by and hosted on G2.com.

I haven't got any downsides on using MailerSend so far, considering our specific work. Review collected by and hosted on G2.com.

Simplicity of the service itself, as well as great customer support. Review collected by and hosted on G2.com.

No outright downsides, however would be great to have easier handover process for account transfers (especially for agency teams). Review collected by and hosted on G2.com.

easy to use

easy to install

full report

technical service really very efficient and fast (Thank you Mark and Kael) Review collected by and hosted on G2.com.

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- easy to set up

- SDK available

- friendly pricing

- clean UI Review collected by and hosted on G2.com.

I have not encountered any issues while using the service for several months Review collected by and hosted on G2.com.