Introducing G2.ai, the future of software buying.Try now
Compare GoCo and Gusto 
Featured Products
At a Glance
Market Segments
Small-Business (48.3% of reviews)
Small-Business (84.0% of reviews)
Entry-Level Pricing
Contact Us
Starting at $49.00 Per Month
GoCo
Star Rating
(409)4.6 out of 5
Market Segments
Small-Business (48.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansGusto
Star Rating
(7,548)4.6 out of 5
Market Segments
Small-Business (84.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gusto excels in overall user satisfaction, reflected in its high G2 Scores across various categories like Core HR and Benefits Administration. Users appreciate the smooth onboarding experience and the ability to manage payroll efficiently, stating, "I love that with Gusto, I have until 1-2 days before payroll is due to ensure the money is in my account."
- Users say that GoCo offers a clean and intuitive user interface, making it easy to navigate. Reviewers highlight the convenience of its embedded payroll and built-in time and attendance features, noting that the employee onboarding experience is excellent and helps standardize processes effectively.
- According to verified reviews, Gusto's implementation process is notably quick and user-friendly, with many users praising its automations that keep track of necessary tasks based on state and local laws. This proactive approach allows users to focus on their core business without worrying about compliance issues.
- Reviewers mention that while Gusto has a strong presence in the small business market, GoCo is also carving out a niche by providing a white-glove service experience tailored for mid-market and growing small businesses. This focus on customer service is appreciated by users who value personalized support.
- G2 reviewers highlight that Gusto's ease of use is a significant advantage, with a score that reflects its user-friendly design. Users frequently comment on the platform's intuitive features that simplify HR tasks, making it a preferred choice for those new to HR software.
- Users report that GoCo shines in its ability to centralize employee data, which is crucial for businesses looking to streamline their HR processes. The platform's focus on automation and paperless workflows is seen as a major benefit, especially for companies aiming to reduce administrative burdens.
Pricing
Entry-Level Pricing
GoCo
Core
Contact Us
Core helps businesses move essential HR tasks from disparate or outdated systems to a streamlined, digital platform—offering the core tools needed without the extra complexity.
- Employee Database
- Onboarding & Offboarding
- HR Documents & eSignature
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
- Full-service single-state payroll including W-2s and 1099s
- Basic support
- Employee profiles and self-service
Free Trial
GoCo
Free Trial is available
Gusto
Free Trial is available
Ratings
Meets Requirements
9.0
343
9.4
6,029
Ease of Use
9.2
350
9.5
6,230
Ease of Setup
8.5
236
9.3
4,930
Ease of Admin
8.8
240
9.3
2,165
Quality of Support
9.2
327
9.0
5,025
Has the product been a good partner in doing business?
9.0
242
9.1
2,165
Product Direction (% positive)
9.1
341
9.2
6,129
Features by Category
Core HR
8.8
199
8.8
893
8.6
190
9.0
892
7.2
107
8.0
784
8.0
137
8.6
836
8.6
158
8.8
852
8.8
189
8.7
850
Generative AI
Feature Not Available
7.2
472
Platform
8.2
204
8.2
2232
7.5
143
8.0
2039
7.5
127
Feature Not Available
8.7
220
8.9
2255
8.6
208
9.2
2258
8.4
182
8.9
2171
8.1
203
8.8
2225
8.6
215
9.1
2255
Employee Self Service
Not enough data
9.5
5037
|
Verified
Not enough data
8.9
4604
|
Verified
Not enough data
9.0
4666
|
Verified
Administration
Not enough data
9.4
4863
|
Verified
Not enough data
9.0
4544
|
Verified
Not enough data
9.6
5006
|
Verified
Not enough data
8.9
4420
|
Verified
Not enough data
9.2
4622
|
Verified
Not enough data
8.8
4153
|
Verified
Not enough data
9.1
4346
|
Verified
Not enough data
9.2
4521
|
Verified
Not enough data
9.2
4530
|
Verified
Taxes
Not enough data
9.3
4784
|
Verified
Not enough data
9.2
4663
|
Verified
Not enough data
Feature Not Available
Integration
Not enough data
8.6
4066
|
Verified
Not enough data
8.8
4095
|
Verified
Not enough data
8.8
4150
|
Verified
Not enough data
8.6
3898
|
Verified
Platform
Not enough data
9.0
4535
|
Verified
Not enough data
9.2
4544
|
Verified
Not enough data
9.3
4704
|
Verified
Not enough data
9.2
4427
|
Verified
Benefits Administration Platform Features
9.0
200
9.0
1353
9.2
191
8.9
1310
8.5
151
8.4
1215
9.0
193
9.0
1318
8.6
140
9.0
1304
9.3
200
9.2
1337
8.9
151
9.0
1272
8.7
155
8.8
1249
Benefits Administration Platform Features
9.0
200
9.0
1353
9.2
191
8.9
1310
8.5
151
8.4
1215
9.0
193
9.0
1318
8.6
140
9.0
1304
9.3
200
9.2
1337
8.9
151
9.0
1272
9.2
169
9.1
926
8.7
155
8.8
1249
8.4
116
8.5
1057
7.6
45
8.3
974
8.1
56
8.9
1039
Generative AI
Feature Not Available
7.2
837
Feature Not Available
7.2
834
Feature Not Available
7.1
829
Platform
8.2
204
8.2
2232
7.5
143
8.0
2039
7.5
127
Feature Not Available
8.7
220
8.9
2255
8.6
208
9.2
2258
8.4
182
8.9
2171
8.1
203
8.8
2225
8.6
215
9.1
2255
Basics
7.8
65
Not enough data
8.5
80
Not enough data
8.6
80
Not enough data
7.7
57
Not enough data
Data
8.2
90
Not enough data
8.0
87
Not enough data
8.1
82
Not enough data
Logistics
7.9
66
Not enough data
8.7
83
Not enough data
Agentic AI - Offboarding
5.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.5
183
Not enough data
9.2
190
Not enough data
8.9
183
Platform Performance
Not enough data
8.8
187
Not enough data
8.5
177
Platform Functionality
Not enough data
9.1
184
Not enough data
8.5
180
Not enough data
8.8
177
Platform Additional Functionality
Not enough data
8.8
179
Not enough data
8.4
174
Not enough data
8.1
171
Generative AI
Not enough data
7.3
157
Platform Basics
Not enough data
9.2
772
Not enough data
9.2
775
Platform Administration
Not enough data
8.6
711
Not enough data
9.1
751
Not enough data
9.0
761
Platform Payment Content
Not enough data
9.0
755
Not enough data
8.4
650
Not enough data
9.1
733
Generative AI
Not enough data
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
8.0
5
7.6
241
Not enough data
7.9
243
Not enough data
7.8
243
Not enough data
7.9
244
Not enough data
8.0
246
Platform Content
8.2
132
8.7
1145
8.8
147
9.1
1165
9.1
151
9.2
1163
7.5
96
8.4
1081
8.6
125
8.7
1093
8.3
119
8.6
1086
Platform Additional Functionality
8.8
139
9.2
1141
7.8
96
8.7
1090
7.7
99
8.5
1063
8.7
139
8.9
1107
8.9
142
9.1
1127
Platform Data
Feature Not Available
8.4
1014
8.5
118
8.7
1055
8.8
114
8.8
1042
Platform
8.2
204
8.2
2232
7.5
143
8.0
2039
7.5
127
Feature Not Available
8.7
220
8.9
2255
8.6
208
9.2
2258
8.4
182
8.9
2171
8.1
203
8.8
2225
8.6
215
9.1
2255
Recruiting and Onboarding
7.0
77
8.0
992
9.0
140
9.0
1083
Categories
Categories
Shared Categories
GoCo and Gusto are categorized as Onboarding, Benefits Administration, and Core HR
Reviews
Reviewers' Company Size
GoCo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
7.2%
Computer Software
7.0%
Non-Profit Organization Management
6.5%
Insurance
6.0%
Mental Health Care
4.8%
Other
68.5%
Non-Profit Organization Management
5.7%
Computer Software
5.3%
Accounting
5.3%
Health, Wellness and Fitness
4.8%
Marketing and Advertising
4.4%
Other
74.6%
Discussions
Does GoCo support both salaried employees and 1099 contractors?
2 Comments
TC
Yes, GoCo does support both salaried and 1099 contractors through the onboarding process. I think of it as your new HR personnel record keeper. Read more
What makes GoCo different from other HR platforms?
2 Comments
LO
The big stand-out for GoCo is service! Each company gets a dedicated CSM (client service manager) along with a multitude of other team members that work...Read more
Did you ever use GoCo as a repository for your documents?
2 Comments
RD
Yes, Employers that keep records of immunization status, support orders, and other important documents.Read more
Is there an app for Gusto payroll?
4 Comments
MM
Yes it’s gusto wallet but it’s used by employees or payees not payroll provider.
Read more
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
What is Gusto used for?
2 Comments
PP
Gusto is payroll software. Online Payroll & HR Solutions etc.Gusto handles payments to employees and contractors and also handles paperwork necessary to help...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
