Localyser Reviews & Product Details

As a marketing specialist, I struggled a lot with keeping up with customers' reviews on an infinite number of channels -- having them consolidated into 1 platform has really made my life easier

I use Localyser around 3 - 4 times a week and I'm on track to maximizing my brand's perception score

Also, the system is pretty simple to use once you've gotten the hang of it and it has several majorly beneficial tools and reports to give you clear and succinct insights into things related to your brand that might otherwise remain hidden

Props to their customer service team as well -- they're always available for support Review collected by and hosted on G2.com.

The only thing I can think of is that there isn't a space dedicated to the gathered contact information, but they did say it's in their pipeline Review collected by and hosted on G2.com.

Localyser is an excellent reputation management platform that helps business streamline customer feedback,manage online reviews and improve their local presence. It's intuitive dashboard makes it easy to track reviews across multiple platforms, respond efficiently and gain insights to enhance customer experience. a great tool for business looking to boost their online reputation and customer engagement. Review collected by and hosted on G2.com.

Localyser is a great reputation management tool that helps business track and respond to reviews efficiently.it offers useful features for improving online presence and customer engagement. However the system can be slow at times and improving it's speed would enhance the overall user experience. Review collected by and hosted on G2.com.

We have a culture of performance, and analyzing reviews weekly is a part of our regular processes. Localyzer was a game changer for us. It saved me hours of administrative time, and the reporting features allow us to track progress over time. It was easy to implement, and customer support is always available to help. Review collected by and hosted on G2.com.

The only downside is that it is expensive for smaller businesses, but when we compared the administrative time that it saved us, it proved its value. Review collected by and hosted on G2.com.

Easy to find the feedback................................ Review collected by and hosted on G2.com.

not easy to contact guest fast ......... Review collected by and hosted on G2.com.

What I like best about Localyser is its centralized dashboard that lets us monitor and respond to reviews across multiple platforms in real-time. It saves our team a lot of time and ensures we never miss customer feedback. The interface is clean and easy to navigate, and the automated reporting helps track performance without manual effort. I also appreciate how it supports multi-location management, which is essential for our business. Review collected by and hosted on G2.com.

While Localyser is generally very effective, one area for improvement is the occasional delay in pulling in reviews from certain platforms. Also, the analytics could be more customizable—sometimes we need more granular filtering options that aren’t currently available. It would also be helpful to have more integrations with niche review sites relevant to our industry. Review collected by and hosted on G2.com.

At TFG Hospitality, managing online reputation and customer feedback efficiently across our portfolio of 52 restaurants is essential to maintaining high service standards and guest satisfaction. Since integrating Localyser into our operations, we’ve seen a significant improvement in how we monitor, respond to, and analyze reviews across multiple platforms.

Localyser provides a centralized, user-friendly dashboard that simplifies reputation management. With real-time alerts and response capabilities, our teams are able to engage with guests promptly and effectively, no matter which platform the review is posted on. The sentiment analysis and reporting features have also empowered our leadership with data-driven insights to identify trends, address operational gaps, and celebrate team wins.

The onboarding process was smooth, and the Localyser support team has been proactive and responsive, ensuring that our experience remains seamless as we scale its usage.

We highly recommend Localyser to any multi-location F&B operator looking to strengthen guest relationships, enhance operational visibility, and drive long-term loyalty through consistent feedback management. Review collected by and hosted on G2.com.

as of the moment, it is working good for the company. Review collected by and hosted on G2.com.

What I like best about Localyser is how it simplifies responding to customer reviews by generating responses and offering an auto-response feature. It also helps me track business performance, making it a valuable tool for managing online reputation Review collected by and hosted on G2.com.

I wouldn’t say I hate anything about Localyser, but I do wish reviews appeared more quickly after being posted on platforms like Google and Uber, to allow for faster response times Review collected by and hosted on G2.com.

I love how intuitive and easy to use Localyser is. It provides accurate location-based insights, making it super helpful for my business. The interface is clean, and the features are powerful yet simple to navigate. Review collected by and hosted on G2.com.

Honestly, I haven't found anything major to dislike. Perhaps adding more customization options for reports would be helpful. But overall, it’s been a fantastic tool. Review collected by and hosted on G2.com.

Localyser is very easy to use. The dashboard is intuitive, and there are several convenient functions to help analyze the data and respond to guests. Review collected by and hosted on G2.com.

The biggest downside I see is that reviews from other platforms aren't captured in real time. We are big on responding quickly, especially to negative reviews, and sometimes have to wait 24 hours before they show up. We often circumvent this software and log into Google to respond on their platform immediately. Review collected by and hosted on G2.com.

Localyser has completely changed the way we handle online reviews. It gathers all our reviews in one place, making it super easy to track and respond to customer feedback. The platform is simple to use and has saved us so much time. Now, we can quickly reply to reviews and keep our customer interactions professional and consistent. It’s been a huge help for our business, and we highly recommend it to anyone managing multiple locations or review platforms! Review collected by and hosted on G2.com.

Absolutely Perfect – Nothing to Dislike! Review collected by and hosted on G2.com.