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Best Enterprise Feedback Management Software with Device Responsiveness Capabilities

Benefits of Enterprise Feedback Management Software with Device Responsiveness capabilities include: Allows designs to adapt automatically to the device that users access the survey or software.
Below are the top-rated Enterprise Feedback Management Software with Device Responsiveness capabilities, as verified by G2’s Research team. Real users have identified Device Responsiveness as an important function of Enterprise Feedback Management Software. Compare different products that offer this feature so you can decide which is best for your business needs.
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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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15 Listings in Enterprise Feedback Management Available
(2,883)4.4 out of 5
Optimized for quick response
8th Easiest To Use in Enterprise Feedback Management software
View top Consulting Services for HubSpot Service Hub
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20% Off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HubSpot's Service Hub is the only AI-powered customer service solution that delivers delightful support at scale with unified customer insights. Service Hub helps you scale your support teams with

    Users
    • Customer Success Manager
    • Customer Success Specialist
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 60% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • HubSpot Service Hub Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    333
    Features
    217
    Helpful
    160
    Case Management
    144
    Efficiency
    141
    Cons
    Missing Features
    121
    Limited Features
    89
    Limited Customization
    85
    Lack of Features
    76
    Ticket Management
    74
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • HubSpot Service Hub features and usability ratings that predict user satisfaction
    8.6
    Ease of Use
    Average: 9.1
    8.6
    Brand Design Consistency
    Average: 9.0
    8.7
    Feedback Collection
    Average: 9.2
    8.5
    Feedback Aggregation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    HubSpot
    Company Website
    Year Founded
    2006
    HQ Location
    Cambridge, MA
    Twitter
    @HubSpot
    786,885 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11,675 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

HubSpot's Service Hub is the only AI-powered customer service solution that delivers delightful support at scale with unified customer insights. Service Hub helps you scale your support teams with

Users
  • Customer Success Manager
  • Customer Success Specialist
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 60% Small-Business
  • 37% Mid-Market
HubSpot Service Hub Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
333
Features
217
Helpful
160
Case Management
144
Efficiency
141
Cons
Missing Features
121
Limited Features
89
Limited Customization
85
Lack of Features
76
Ticket Management
74
HubSpot Service Hub features and usability ratings that predict user satisfaction
8.6
Ease of Use
Average: 9.1
8.6
Brand Design Consistency
Average: 9.0
8.7
Feedback Collection
Average: 9.2
8.5
Feedback Aggregation
Average: 8.8
Seller Details
Seller
HubSpot
Company Website
Year Founded
2006
HQ Location
Cambridge, MA
Twitter
@HubSpot
786,885 Twitter followers
LinkedIn® Page
www.linkedin.com
11,675 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Mid-Market
    • 40% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Delighted Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Customer Satisfaction
    1
    Filtering
    1
    Fun
    1
    Helpful
    1
    Cons
    Difficult Setup
    1
    Limited Customization
    1
    Survey Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Delighted features and usability ratings that predict user satisfaction
    9.6
    Ease of Use
    Average: 9.1
    9.0
    Brand Design Consistency
    Average: 9.0
    8.6
    Feedback Collection
    Average: 9.2
    7.8
    Feedback Aggregation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Qualtrics
    Year Founded
    2002
    HQ Location
    Provo, UT
    Twitter
    @Qualtrics
    42,234 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,109 employees on LinkedIn®
    Ownership
    NASDAQ: XM
Product Description
How are these determined?Information
This description is provided by the seller.

Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Mid-Market
  • 40% Small-Business
Delighted Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Customer Satisfaction
1
Filtering
1
Fun
1
Helpful
1
Cons
Difficult Setup
1
Limited Customization
1
Survey Issues
1
Delighted features and usability ratings that predict user satisfaction
9.6
Ease of Use
Average: 9.1
9.0
Brand Design Consistency
Average: 9.0
8.6
Feedback Collection
Average: 9.2
7.8
Feedback Aggregation
Average: 8.8
Seller Details
Seller
Qualtrics
Year Founded
2002
HQ Location
Provo, UT
Twitter
@Qualtrics
42,234 Twitter followers
LinkedIn® Page
www.linkedin.com
6,109 employees on LinkedIn®
Ownership
NASDAQ: XM

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(161)4.8 out of 5
2nd Easiest To Use in Enterprise Feedback Management software
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Entry Level Price:$119.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Simplesat is a feedback management tool designed to help organizations enhance their customer engagement by increasing survey response rates. This solution offers a flexible approach to gathering feed

    Users
    • President
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 58% Small-Business
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Simplesat Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    12
    Ease of Use
    10
    Easy Setup
    7
    Survey Creation
    7
    Easy Integrations
    4
    Cons
    Integration Issues
    3
    Expensive
    2
    Complex Usability
    1
    Connection Issues
    1
    Navigation Difficulty
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Simplesat features and usability ratings that predict user satisfaction
    9.6
    Ease of Use
    Average: 9.1
    9.2
    Brand Design Consistency
    Average: 9.0
    9.3
    Feedback Collection
    Average: 9.2
    9.3
    Feedback Aggregation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Simplesat
    Company Website
    Year Founded
    2016
    HQ Location
    Seattle, Washington
    Twitter
    @simplesat
    189 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    24 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Simplesat is a feedback management tool designed to help organizations enhance their customer engagement by increasing survey response rates. This solution offers a flexible approach to gathering feed

Users
  • President
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 58% Small-Business
  • 39% Mid-Market
Simplesat Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
12
Ease of Use
10
Easy Setup
7
Survey Creation
7
Easy Integrations
4
Cons
Integration Issues
3
Expensive
2
Complex Usability
1
Connection Issues
1
Navigation Difficulty
1
Simplesat features and usability ratings that predict user satisfaction
9.6
Ease of Use
Average: 9.1
9.2
Brand Design Consistency
Average: 9.0
9.3
Feedback Collection
Average: 9.2
9.3
Feedback Aggregation
Average: 8.8
Seller Details
Seller
Simplesat
Company Website
Year Founded
2016
HQ Location
Seattle, Washington
Twitter
@simplesat
189 Twitter followers
LinkedIn® Page
www.linkedin.com
24 employees on LinkedIn®
(783)4.4 out of 5
View top Consulting Services for UserTesting
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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    UserTesting is the leader in human insight. Our Human Insight Engine empowers teams to validate decisions, co-innovate at scale, and accelerate the path to their best products and experiences. By e

    Users
    • UX Researcher
    • Product Designer
    Industries
    • Financial Services
    • Computer Software
    Market Segment
    • 41% Enterprise
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • UserTesting Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    114
    Helpful
    94
    Time-saving
    63
    Customer Support
    51
    Testing Process
    41
    Cons
    Testing Difficulties
    39
    Missing Features
    34
    Survey Issues
    33
    Participant Management
    31
    Expensive
    26
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • UserTesting features and usability ratings that predict user satisfaction
    8.4
    Ease of Use
    Average: 9.1
    9.0
    Brand Design Consistency
    Average: 9.0
    8.6
    Feedback Collection
    Average: 9.2
    8.0
    Feedback Aggregation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2007
    HQ Location
    San Francisco, CA
    Twitter
    @usertesting
    43,119 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,806 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

UserTesting is the leader in human insight. Our Human Insight Engine empowers teams to validate decisions, co-innovate at scale, and accelerate the path to their best products and experiences. By e

Users
  • UX Researcher
  • Product Designer
Industries
  • Financial Services
  • Computer Software
Market Segment
  • 41% Enterprise
  • 37% Mid-Market
UserTesting Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
114
Helpful
94
Time-saving
63
Customer Support
51
Testing Process
41
Cons
Testing Difficulties
39
Missing Features
34
Survey Issues
33
Participant Management
31
Expensive
26
UserTesting features and usability ratings that predict user satisfaction
8.4
Ease of Use
Average: 9.1
9.0
Brand Design Consistency
Average: 9.0
8.6
Feedback Collection
Average: 9.2
8.0
Feedback Aggregation
Average: 8.8
Seller Details
Company Website
Year Founded
2007
HQ Location
San Francisco, CA
Twitter
@usertesting
43,119 Twitter followers
LinkedIn® Page
www.linkedin.com
1,806 employees on LinkedIn®
(34)4.8 out of 5
7th Easiest To Use in Enterprise Feedback Management software
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Entry Level Price:$99.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SmileBack enables helpdesks and IT support professionals to gather abundant, actionable feedback. With a 42% average survey reply rate, businesses get powerful insights that attract and retain custome

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 76% Small-Business
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SmileBack Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy Setup
    2
    Automation
    1
    Feedback
    1
    Implementation Ease
    1
    Integrations
    1
    Cons
    Limited Reporting
    1
    Survey Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SmileBack features and usability ratings that predict user satisfaction
    9.8
    Ease of Use
    Average: 9.1
    9.5
    Brand Design Consistency
    Average: 9.0
    9.8
    Feedback Collection
    Average: 9.2
    9.4
    Feedback Aggregation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1982
    HQ Location
    Tampa, FL
    Twitter
    @ConnectWise
    14,934 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,452 employees on LinkedIn®
    Phone
    800-671-6898
Product Description
How are these determined?Information
This description is provided by the seller.

SmileBack enables helpdesks and IT support professionals to gather abundant, actionable feedback. With a 42% average survey reply rate, businesses get powerful insights that attract and retain custome

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 76% Small-Business
  • 24% Mid-Market
SmileBack Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy Setup
2
Automation
1
Feedback
1
Implementation Ease
1
Integrations
1
Cons
Limited Reporting
1
Survey Issues
1
SmileBack features and usability ratings that predict user satisfaction
9.8
Ease of Use
Average: 9.1
9.5
Brand Design Consistency
Average: 9.0
9.8
Feedback Collection
Average: 9.2
9.4
Feedback Aggregation
Average: 8.8
Seller Details
Year Founded
1982
HQ Location
Tampa, FL
Twitter
@ConnectWise
14,934 Twitter followers
LinkedIn® Page
www.linkedin.com
3,452 employees on LinkedIn®
Phone
800-671-6898
(431)4.5 out of 5
14th Easiest To Use in Enterprise Feedback Management software
Save to My Lists
Entry Level Price:Starting at $59.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Don't miss out on opportunities to grow and improve by collecting immediate feedback. Use simple one-click CSAT, CES & NPS surveys from Nicereply to increase the volume of insights you receive. Se

    Users
    • Customer Support Agent
    • Customer Support Specialist
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 60% Mid-Market
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Nicereply Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Data Management
    1
    Ease
    1
    Easy Setup
    1
    Integrations
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Nicereply features and usability ratings that predict user satisfaction
    9.4
    Ease of Use
    Average: 9.1
    8.3
    Brand Design Consistency
    Average: 9.0
    8.7
    Feedback Collection
    Average: 9.2
    8.6
    Feedback Aggregation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    Bratislava
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Don't miss out on opportunities to grow and improve by collecting immediate feedback. Use simple one-click CSAT, CES & NPS surveys from Nicereply to increase the volume of insights you receive. Se

Users
  • Customer Support Agent
  • Customer Support Specialist
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 60% Mid-Market
  • 32% Small-Business
Nicereply Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Data Management
1
Ease
1
Easy Setup
1
Integrations
1
Cons
This product has not yet received any negative sentiments.
Nicereply features and usability ratings that predict user satisfaction
9.4
Ease of Use
Average: 9.1
8.3
Brand Design Consistency
Average: 9.0
8.7
Feedback Collection
Average: 9.2
8.6
Feedback Aggregation
Average: 8.8
Seller Details
Year Founded
2012
HQ Location
Bratislava
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
(329)4.7 out of 5
Optimized for quick response
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20% Off: $11-480/mo
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Outgrow allows you to better acquire, qualify and engage leads by making it easy to build personalized quizzes, calculators, assessments, contests, forms/surveys, recommendations, polls & chatbots

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 78% Small-Business
    • 17% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Outgrow is a content creation software that allows users to create interactive elements such as quizzes, surveys, calculators, and games for their websites to engage customers and enhance marketing campaigns.
    • Reviewers frequently mention the user-friendliness of Outgrow, its high conversion rate, the flexibility of its quizzes and forms, the quality of its customer support, and its ability to enhance audience engagement and marketing campaign quality.
    • Reviewers mentioned issues with Pipedrive integration, limitations in advanced customization options, difficulties in accessing advanced analytics, confusion about styling pages, and the high cost of its plans.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Outgrow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    45
    Customer Support
    30
    Helpful
    28
    Features
    25
    Easy Setup
    22
    Cons
    Missing Features
    12
    Learning Curve
    11
    Limited Features
    11
    Expensive
    10
    Limited Customization
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Outgrow features and usability ratings that predict user satisfaction
    9.3
    Ease of Use
    Average: 9.1
    9.7
    Brand Design Consistency
    Average: 9.0
    9.0
    Feedback Collection
    Average: 9.2
    9.8
    Feedback Aggregation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Outgrow
    Company Website
    Year Founded
    2012
    HQ Location
    New York, NY
    Twitter
    @OutgrowCo
    3,444 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    66 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Outgrow allows you to better acquire, qualify and engage leads by making it easy to build personalized quizzes, calculators, assessments, contests, forms/surveys, recommendations, polls & chatbots

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 78% Small-Business
  • 17% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Outgrow is a content creation software that allows users to create interactive elements such as quizzes, surveys, calculators, and games for their websites to engage customers and enhance marketing campaigns.
  • Reviewers frequently mention the user-friendliness of Outgrow, its high conversion rate, the flexibility of its quizzes and forms, the quality of its customer support, and its ability to enhance audience engagement and marketing campaign quality.
  • Reviewers mentioned issues with Pipedrive integration, limitations in advanced customization options, difficulties in accessing advanced analytics, confusion about styling pages, and the high cost of its plans.
Outgrow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
45
Customer Support
30
Helpful
28
Features
25
Easy Setup
22
Cons
Missing Features
12
Learning Curve
11
Limited Features
11
Expensive
10
Limited Customization
8
Outgrow features and usability ratings that predict user satisfaction
9.3
Ease of Use
Average: 9.1
9.7
Brand Design Consistency
Average: 9.0
9.0
Feedback Collection
Average: 9.2
9.8
Feedback Aggregation
Average: 8.8
Seller Details
Seller
Outgrow
Company Website
Year Founded
2012
HQ Location
New York, NY
Twitter
@OutgrowCo
3,444 Twitter followers
LinkedIn® Page
www.linkedin.com
66 employees on LinkedIn®
Entry Level Price:$69.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Qualaroo is an automated research platform designed to help digital product teams collect valuable insights from their users at scale in the quickest and most seamless way possible. Qualaroo relieves

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 42% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Qualaroo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Insights
    1
    Features
    1
    Feedback
    1
    Feedback Quality
    1
    Survey Creation
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Qualaroo features and usability ratings that predict user satisfaction
    8.4
    Ease of Use
    Average: 9.1
    9.4
    Brand Design Consistency
    Average: 9.0
    9.1
    Feedback Collection
    Average: 9.2
    9.4
    Feedback Aggregation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Qualaroo
    Year Founded
    2012
    HQ Location
    San Antonio, TX
    Twitter
    @Qualaroo
    37,105 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Qualaroo is an automated research platform designed to help digital product teams collect valuable insights from their users at scale in the quickest and most seamless way possible. Qualaroo relieves

Users
No information available
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 42% Small-Business
Qualaroo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Insights
1
Features
1
Feedback
1
Feedback Quality
1
Survey Creation
1
Cons
This product has not yet received any negative sentiments.
Qualaroo features and usability ratings that predict user satisfaction
8.4
Ease of Use
Average: 9.1
9.4
Brand Design Consistency
Average: 9.0
9.1
Feedback Collection
Average: 9.2
9.4
Feedback Aggregation
Average: 8.8
Seller Details
Seller
Qualaroo
Year Founded
2012
HQ Location
San Antonio, TX
Twitter
@Qualaroo
37,105 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sogolytics is an experience management platform designed to help organizations enhance customer experience, boost employee engagement, and generate actionable insights through its robust survey softwa

    Users
    No information available
    Industries
    • Non-Profit Organization Management
    • Education Management
    Market Segment
    • 49% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sogolytics Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    5
    Ease of Use
    5
    Helpful
    4
    Survey Creation
    4
    Ease of Creation
    3
    Cons
    Complex Usability
    1
    Credit Issues
    1
    Inadequate Filtering
    1
    Not Intuitive
    1
    Restrictions
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sogolytics features and usability ratings that predict user satisfaction
    8.6
    Ease of Use
    Average: 9.1
    9.2
    Brand Design Consistency
    Average: 9.0
    9.5
    Feedback Collection
    Average: 9.2
    9.1
    Feedback Aggregation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2013
    HQ Location
    Herndon, VA
    Twitter
    @Sogolytics
    8,736 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    105 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sogolytics is an experience management platform designed to help organizations enhance customer experience, boost employee engagement, and generate actionable insights through its robust survey softwa

Users
No information available
Industries
  • Non-Profit Organization Management
  • Education Management
Market Segment
  • 49% Small-Business
  • 27% Mid-Market
Sogolytics Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
5
Ease of Use
5
Helpful
4
Survey Creation
4
Ease of Creation
3
Cons
Complex Usability
1
Credit Issues
1
Inadequate Filtering
1
Not Intuitive
1
Restrictions
1
Sogolytics features and usability ratings that predict user satisfaction
8.6
Ease of Use
Average: 9.1
9.2
Brand Design Consistency
Average: 9.0
9.5
Feedback Collection
Average: 9.2
9.1
Feedback Aggregation
Average: 8.8
Seller Details
Company Website
Year Founded
2013
HQ Location
Herndon, VA
Twitter
@Sogolytics
8,736 Twitter followers
LinkedIn® Page
www.linkedin.com
105 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ProProfs Survey Maker is SaaS-based survey software that helps businesses create attractive and personalized feedback surveys through professionally-designed themes. You can use a pre-made survey or c

    Users
    No information available
    Industries
    • Education Management
    Market Segment
    • 48% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ProProfs Survey Maker Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Ease of Learning
    1
    Easy Setup
    1
    Quick Setup
    1
    Setup Ease
    1
    Cons
    Learning Curve
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ProProfs Survey Maker features and usability ratings that predict user satisfaction
    9.3
    Ease of Use
    Average: 9.1
    8.9
    Brand Design Consistency
    Average: 9.0
    8.6
    Feedback Collection
    Average: 9.2
    8.1
    Feedback Aggregation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ProProfs
    Year Founded
    2009
    HQ Location
    Los Angeles, CA
    Twitter
    @ProProfs
    4,757 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    216 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ProProfs Survey Maker is SaaS-based survey software that helps businesses create attractive and personalized feedback surveys through professionally-designed themes. You can use a pre-made survey or c

Users
No information available
Industries
  • Education Management
Market Segment
  • 48% Mid-Market
  • 33% Small-Business
ProProfs Survey Maker Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Ease of Learning
1
Easy Setup
1
Quick Setup
1
Setup Ease
1
Cons
Learning Curve
1
ProProfs Survey Maker features and usability ratings that predict user satisfaction
9.3
Ease of Use
Average: 9.1
8.9
Brand Design Consistency
Average: 9.0
8.6
Feedback Collection
Average: 9.2
8.1
Feedback Aggregation
Average: 8.8
Seller Details
Seller
ProProfs
Year Founded
2009
HQ Location
Los Angeles, CA
Twitter
@ProProfs
4,757 Twitter followers
LinkedIn® Page
www.linkedin.com
216 employees on LinkedIn®
(66)4.3 out of 5
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SAP Clicktools enables business to drive sales and refine service though automated and actionable customer data. Utilizing deep out-of-the-box integration, Clicktools Enterprise Feedback Management al

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 48% Enterprise
    • 39% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CallidusCloud Clicktools features and usability ratings that predict user satisfaction
    8.4
    Ease of Use
    Average: 9.1
    8.3
    Brand Design Consistency
    Average: 9.0
    9.6
    Feedback Collection
    Average: 9.2
    9.4
    Feedback Aggregation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SAP
    Year Founded
    1972
    HQ Location
    Walldorf
    Twitter
    @SAP
    297,344 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    138,451 employees on LinkedIn®
    Ownership
    NYSE:SAP
Product Description
How are these determined?Information
This description is provided by the seller.

SAP Clicktools enables business to drive sales and refine service though automated and actionable customer data. Utilizing deep out-of-the-box integration, Clicktools Enterprise Feedback Management al

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 48% Enterprise
  • 39% Mid-Market
CallidusCloud Clicktools features and usability ratings that predict user satisfaction
8.4
Ease of Use
Average: 9.1
8.3
Brand Design Consistency
Average: 9.0
9.6
Feedback Collection
Average: 9.2
9.4
Feedback Aggregation
Average: 8.8
Seller Details
Seller
SAP
Year Founded
1972
HQ Location
Walldorf
Twitter
@SAP
297,344 Twitter followers
LinkedIn® Page
www.linkedin.com
138,451 employees on LinkedIn®
Ownership
NYSE:SAP
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Promoter is the most comprehensive customer intelligence & engagement platform built to drive growth and customer retention. We combine constant actionable feedback using a best-practice NPS appro

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 43% Mid-Market
    • 38% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Medallia Agile Research features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 9.1
    9.2
    Brand Design Consistency
    Average: 9.0
    7.9
    Feedback Collection
    Average: 9.2
    7.9
    Feedback Aggregation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Medallia
    Year Founded
    2001
    HQ Location
    San Francisco, CA
    Twitter
    @Medallia
    12,287 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,998 employees on LinkedIn®
    Phone
    650-321-3000
Product Description
How are these determined?Information
This description is provided by the seller.

Promoter is the most comprehensive customer intelligence & engagement platform built to drive growth and customer retention. We combine constant actionable feedback using a best-practice NPS appro

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 43% Mid-Market
  • 38% Small-Business
Medallia Agile Research features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 9.1
9.2
Brand Design Consistency
Average: 9.0
7.9
Feedback Collection
Average: 9.2
7.9
Feedback Aggregation
Average: 8.8
Seller Details
Seller
Medallia
Year Founded
2001
HQ Location
San Francisco, CA
Twitter
@Medallia
12,287 Twitter followers
LinkedIn® Page
www.linkedin.com
1,998 employees on LinkedIn®
Phone
650-321-3000
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Alchemer Mobile is a mobile customer-feedback product for in-app engagement, retention, and feedback collection. Alchemer Mobile helps mobile product managers, product marketers, and customer experien

    Users
    • Product Manager
    • Senior Product Manager
    Industries
    • Telecommunications
    • Financial Services
    Market Segment
    • 45% Enterprise
    • 39% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Alchemer Digital features and usability ratings that predict user satisfaction
    8.6
    Ease of Use
    Average: 9.1
    8.4
    Brand Design Consistency
    Average: 9.0
    8.8
    Feedback Collection
    Average: 9.2
    8.4
    Feedback Aggregation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Alchemer
    HQ Location
    Louisville, CO
    Twitter
    @AlchemerHQ
    7,049 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    191 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Alchemer Mobile is a mobile customer-feedback product for in-app engagement, retention, and feedback collection. Alchemer Mobile helps mobile product managers, product marketers, and customer experien

Users
  • Product Manager
  • Senior Product Manager
Industries
  • Telecommunications
  • Financial Services
Market Segment
  • 45% Enterprise
  • 39% Mid-Market
Alchemer Digital features and usability ratings that predict user satisfaction
8.6
Ease of Use
Average: 9.1
8.4
Brand Design Consistency
Average: 9.0
8.8
Feedback Collection
Average: 9.2
8.4
Feedback Aggregation
Average: 8.8
Seller Details
Seller
Alchemer
HQ Location
Louisville, CO
Twitter
@AlchemerHQ
7,049 Twitter followers
LinkedIn® Page
www.linkedin.com
191 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TopBox is dedicated to addressing the needs of B2B organizations. Based on hands-on 20+ years of Waypoint Group’s B2B consultative work, TopBox was created to provide a simplified process in understa

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 93% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TopBox features and usability ratings that predict user satisfaction
    7.7
    Ease of Use
    Average: 9.1
    10.0
    Brand Design Consistency
    Average: 9.0
    10.0
    Feedback Collection
    Average: 9.2
    10.0
    Feedback Aggregation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2008
    HQ Location
    San Francisco, CA
    Twitter
    @WaypointGrpB2B
    328 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TopBox is dedicated to addressing the needs of B2B organizations. Based on hands-on 20+ years of Waypoint Group’s B2B consultative work, TopBox was created to provide a simplified process in understa

Users
No information available
Industries
  • Computer Software
Market Segment
  • 93% Mid-Market
TopBox features and usability ratings that predict user satisfaction
7.7
Ease of Use
Average: 9.1
10.0
Brand Design Consistency
Average: 9.0
10.0
Feedback Collection
Average: 9.2
10.0
Feedback Aggregation
Average: 8.8
Seller Details
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@WaypointGrpB2B
328 Twitter followers
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
Entry Level Price:$49.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SatisMeter is a powerful customer feedback tool that helps you keep an eye on customer satisfaction, monitor your product performance, and answer all the questions standing between you and business gr

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 69% Small-Business
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SatisMeter Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease
    1
    Ease of Use
    1
    Cons
    Exporting Issues
    1
    Poor Customer Support
    1
    Survey Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SatisMeter features and usability ratings that predict user satisfaction
    9.7
    Ease of Use
    Average: 9.1
    7.4
    Brand Design Consistency
    Average: 9.0
    9.1
    Feedback Collection
    Average: 9.2
    7.9
    Feedback Aggregation
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2014
    HQ Location
    Prague, Czech Republic
    Twitter
    @satismeter
    639 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SatisMeter is a powerful customer feedback tool that helps you keep an eye on customer satisfaction, monitor your product performance, and answer all the questions standing between you and business gr

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 69% Small-Business
  • 28% Mid-Market
SatisMeter Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease
1
Ease of Use
1
Cons
Exporting Issues
1
Poor Customer Support
1
Survey Issues
1
SatisMeter features and usability ratings that predict user satisfaction
9.7
Ease of Use
Average: 9.1
7.4
Brand Design Consistency
Average: 9.0
9.1
Feedback Collection
Average: 9.2
7.9
Feedback Aggregation
Average: 8.8
Seller Details
Year Founded
2014
HQ Location
Prague, Czech Republic
Twitter
@satismeter
639 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®