Medallia Agile Research Pricing Overview

Medallia Agile Research does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details.

Medallia Agile Research's pricing is best suited for mid-market and enterprise organizations running structured feedback and NPS programs at scale. G2 reviewers from enterprise segments in computer software, financial services, hospitality, and environmental services consistently report strong satisfaction, leveraging Medallia Agile Research for internal and external surveying across large teams. The Starter and Pro tiers align with small businesses in marketing, consumer services, and IT needing professional survey distribution without heavy customization. G2 reviews of Medallia Agile Research indicate that small businesses with tight budgets or high survey volumes may find mid-range tiers costly, while the Enterprise and Salesforce custom tiers suit organizations requiring CRM integration, advanced analytics, and dedicated support.

Medallia Agile Research does not offer a permanent free tier, but G2's pricing data for Medallia Agile Research confirms a free trial is available for evaluation. Paid plans begin at $49 for Starter and scale through Pro at $99, Growth at $249, and Rainmaker at $499, with Enterprise and Salesforce tiers available via custom quote. G2 reviewers note that lower tiers carry campaign and customization restrictions, with one mid-market reviewer explicitly citing limited campaigns on sub-enterprise plans despite volume-based pricing. Advanced integrations, deeper analytics, and broader distribution capabilities are concentrated in Medallia Agile Research's higher tiers, making the free trial primarily useful for assessing core survey-building functionality before committing.

G2 reviewers of Medallia Agile Research present a mixed but generally positive value assessment. Enterprise-segment reviewers in financial services and computer software rate it highly, praising its intuitive interface and efficient survey distribution. However, multiple G2 reviewers flag pricing as a notable concern, with mid-market users in hospitality and food and beverages describing per-survey costs as expensive, particularly under tight budgets. One G2 reviewer explicitly notes prices are high relative to feature depth. Reviewers who switched from alternatives like SurveyMonkey cite bugs as the driver rather than cost. Overall, Medallia Agile Research's pricing delivers strong value for enterprise teams prioritizing ease of use, but smaller organizations with high survey volumes may find the cost-to-output ratio harder to justify.