TopBox Pricing

Insights + DeploymentCall for Quote
You should be focused on engaging with customers. Let us do the survey work and report back to you. This subscription includes all of the Insights benefits, plus comprehensive program development:
  • Questionnaire design
  • Cadence and scheduling structure
  • Steering committee workshops
  • Frontline training
  • Communication design
TopBox Insights $995per month
Get ongoing insights with unique account-based reports and segmented analysis that include:
  • Key Drivers
  • Financial Linkage
  • Benchmarking
  • Trending
  • Account X-Ray
Free Trial – Data UploadUpload Free
Find out what your current NPS® or other customer feedback data is hiding.
  • Upload your current data
  • Experts walk you through all the account-based reports and analysis
  • Improve with recommendations for action

TopBox pricing & plans

Pricing information for TopBox is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase TopBox must be conducted with the seller.
Pricing information was last updated on June 22, 2015

TopBox Alternatives Pricing

The following is a quick overview of editions offered by other Enterprise Feedback Management Software

HubSpot Service Hub
Service Hub Free
For customer service professionals. A simple set of tools to start connecting with and supporting your customers — for free.
  • Ticketing
  • Custom support form fields
  • Live chat
  • Conversational bots
  • Team email
$49100 received ratings
    Freelancer Plan (Quiz Only)
    $14 per month (billed annually)
    • Quiz Templates and Layouts
    • Embed
    • Custom Branding - Limited Access
    • Standard Integrations
    • Limited Formula & Logic Jump

    Various alternatives pricing & plans

    Pricing information for the above various TopBox alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

    TopBox Pricing-Related Review

    Vice President, Brand Account Development
    Mid-Market(51-1000 emp.)
    Validated Reviewer
    Verified Current User
    Review source: Invitation from the seller
    What do you like best?

    Waypoint guidance and services are most valuable. The product itself forces the structure and is helping us to operationalize our very new and immature NPS program. Review collected by and hosted on

    What do you dislike?

    The navigation takes some getting used to. Review collected by and hosted on

    Recommendations to others considering the product:

    If you are looking at NPS as a program, then I would recommend TopBox and Waypoint.

    NPS is a rich methodology with great benefits when done right. The biggest benefits come when operationalized - when benchmarks are established and informed actions are taken on the results. For someone with another daytime responsibility, NPS can be complex and intimidating. Getting trustworthy results on actionable opportunities for the full customer experience requires much to consider.

    Waypoint and TopBox provide the expertise, tooling and guardrails to get you on a path to success. We got value with the first survey and I can see that the next set of surveys will be even better based on the learnings surfaced with TopBox. Review collected by and hosted on

    What problems are you solving with the product? What benefits have you realized?

    NetBase provides an enterprise-class Software as a Services products. Our clients include large global brands, smaller local brands and the agencies and researchers who serve these brands. The NPS program helps us understand what services, policies and product features are contributing customer loyalty and which ones are dragging loyalty down. The NPS program is also new.

    There are two benefits:

    1. The NPS program is providing the insights we were seeking. We are learning about what clients expects, what they value and what they perceive in NetBase.

    2. The Waypoint help and the TopBox system are also providing feedback on how we execute the NPS surveying. This includes informing us on target contacts, to questions, and the need for both transaction and relationship surveys. Review collected by and hosted on

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