ProProfs

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304 reviews
  • 12 profiles
  • 24 categories
Average star rating
4.4
Serving customers since
2009
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ProProfs Survey Maker

53 reviews

ProProfs Survey Maker is a powerful tool used by instructors, online marketers, educational institutions and business organizations to create comprehensive online surveys.

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ProProfs Training Maker

39 reviews

ProProfs is a powerful learning management system that helps instructors to create and deliver online training courses. The LMS offers both businesses and educational institutions comprehensive training solutions by allowing them to create online courses, complemented by tests, surveys, polls and even a knowledgebase.

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ProProfs Quiz Maker

38 reviews

A simple way to create quizzes for business training, education or fun! ProProfs Quiz Maker is a tool to create online tests, quizzes and assessments. Quizzes can be created and shared in a matter of seconds with its easy-to-use interface that supports features such as automated grading, certificates, reminders and compliance modules.

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ProProfs Chat

35 reviews

Live2Support provides live chat service on your website so that you can watch visitors on your website in real time and chat with them to help increase sales and provide great customer service.

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ProProfs Project

33 reviews

ProProfs Project is an online project management tool for executing plans, scheduling and assigning tasks.

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ProProfs Knowledge Base Software

31 reviews

ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms.

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ProProfs Poll Maker

28 reviews

ProProfs Poll Software offers instructors, educators and organizations advanced options for creating effective online polls in a matter of minutes.

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ProProfs Net Promoter Score

20 reviews

ProProfs Net Promoter Score (NPS) software is one-question survey to measure NPS and gauge loyalty.

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ProProfs Help Desk

19 reviews

ProProfs Help Desk is a cloud-based help desk and customer service to ticket all customer requests are kept in one place.

Profile Name

Star Rating

218
73
9
2
2

ProProfs Reviews

Review Filters
Profile Name
Star Rating
218
73
9
2
2
Verified User
U
Operations
Small-Business (50 or fewer emp.)
5/5

The platform excels in providing exceptional support, with quick resolutions to issues, particularly highlighted by the assistance from a representative named Nitin. A notable improvement was the addition of a feature allowing navigation between quiz questions, which greatly benefits users with neurodivergent needs.

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Summarized using AI
Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
10/19/2026
Validated Reviewer
Review source: Organic

Everything Is Top-Notch and Perfect

Everything is top-notch and perfect!!!!!
Yulija K.
YK
Yulija K.
SaaS Product Growth Marketer Small-Business (50 or fewer emp.)
09/29/2026
Validated Reviewer
Verified Current User
Review source: Organic

Finally, a help desk that scales with us without slowing us down

Honestly the ticket workflow automation is what sold me. We set the routing and escalation rules once and now tickets just land with the right agent, no one has to sit there picking through a queue. I wasn't expecting much from the AI response suggestions but they've actually been useful. It pulls from old tickets and gives you a starting reply, so you're editing instead of typing from scratch every time. And the shared inbox means we're not double-replying to the same customer anymore, which happened a lot back when we were doing this over plain email.

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HQ Location:
Los Angeles, CA

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What is ProProfs?

ProProfs empowers users with a valuable platform to apply knowledge, helping them increase productivity, efficiency and profitability.

Details

Year Founded
2009