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Alchemer

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1,690 reviews
  • 5 profiles
  • 16 categories
Average star rating
4.4
Serving customers since

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Alchemer Feedback Platform

196 reviews

Alchemer's Enterprise Feedback Platform is a comprehensive solution designed to help organizations collect, analyze, and act on feedback from customers and employees. It offers a flexible and user-friendly interface that enables teams to drive feedback collection, analysis, and actions without requiring multiple department modules or IT resources. Key Features and Functionality: - Survey Creation and Distribution: Alchemer EFM provides tools for creating and distributing surveys, including customizable templates and various question types. - Data Analysis and Reporting: The platform offers data analysis tools and reporting capabilities to help organizations interpret feedback and make informed decisions. - Integration and Automation: Alchemer EFM integrates with existing systems and automates workflows to streamline feedback processes. - Employee Experience Management: The platform includes features for managing employee feedback and engagement, such as pre-configured surveys and an Employee Portal for handling HR-related requests. Primary Value and Solutions Provided: Alchemer EFM empowers organizations to become more customer-centric by providing a unified platform for feedback management. It addresses the need for efficient feedback collection and analysis, enabling businesses to respond promptly to customer and employee needs. By integrating feedback directly into existing systems, Alchemer EFM helps organizations close the feedback loop, leading to improved customer satisfaction, employee engagement, and overall business performance.

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Alchemer Survey

946 reviews

Alchemer (formerly SurveyGizmo) is an online survey software tool for designing online surveys, collecting data and performing analysis.

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Alchemer Listings Management

234 reviews

Alchemer Listings Management helps multi-location brands rank higher in local search, maintain accurate listings across 200+ directories, and convert more local searches into real revenue.

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Alchemer Feedback Platform

196 reviews

Alchemer's Enterprise Feedback Platform is a comprehensive solution designed to help organizations collect, analyze, and act on feedback from customers and employees. It offers a flexible and user-friendly interface that enables teams to drive feedback collection, analysis, and actions without requiring multiple department modules or IT resources. Key Features and Functionality: - Survey Creation and Distribution: Alchemer EFM provides tools for creating and distributing surveys, including customizable templates and various question types. - Data Analysis and Reporting: The platform offers data analysis tools and reporting capabilities to help organizations interpret feedback and make informed decisions. - Integration and Automation: Alchemer EFM integrates with existing systems and automates workflows to streamline feedback processes. - Employee Experience Management: The platform includes features for managing employee feedback and engagement, such as pre-configured surveys and an Employee Portal for handling HR-related requests. Primary Value and Solutions Provided: Alchemer EFM empowers organizations to become more customer-centric by providing a unified platform for feedback management. It addresses the need for efficient feedback collection and analysis, enabling businesses to respond promptly to customer and employee needs. By integrating feedback directly into existing systems, Alchemer EFM helps organizations close the feedback loop, leading to improved customer satisfaction, employee engagement, and overall business performance.

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Alchemer Digital

195 reviews

Apptentive is a mobile customer engagement software that helps companies listen to, engage with, and retain their customers, it gives brands the opportunity to identify who to talk to, intelligently engage user segments, and mobilize customers to take action through in-app messages, surveys, and ratings prompts, helping companies engage mobile customers, boost app ratings, drive downloads, and earn customer loyalty.

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Alchemer Reputation Management

120 reviews

Local listing, review, and social media management for the multi-location brand and agency.

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Star Rating

1166
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17

Alchemer Reviews

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Profile Name
Star Rating
1166
424
68
16
17
Karen A.
KA
Karen A.
EMEA L&D Support Coordinator
05/13/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Effortless Survey Setup, Instantly Understandable

I like the ease of use with the Alchemer Feedback Platform. Everything is very straightforward, and it's a real benefit to have an instant understanding of the platform when using something new. Setting up surveys was straightforward, and I appreciated how quickly I could get something up and running without needing a lot of prior training. The initial setup was very easy, as we contacted our IT department, and they did the rest.
Verified User in Medical Practice
UM
Verified User in Medical Practice
05/02/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Great Feedback Abilities

Nice interface, user friendly, intuitive
Yeswanth A.
YA
Yeswanth A.
--
04/29/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Great UI/UX, Strong Integrations, and Solid Performance

Good UI/UX, strong integrations, and solid performance. I also like the number of surveys we can use at a time, and the return of interest is good as well. Support has been good, too.

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HQ Location:
Louisville, CO

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@AlchemerHQ

What is Alchemer ?

Alchemer offers the world’s most flexible feedback and data collection platform that allows organizations to close the loop with their customers and employees quickly and effectively. Our mission is to give every customer and employee a voice, and to make every voice matter. Alchemer serves more than 11,000 global CX, HR, and market research customers, including many Fortune 500 companies.

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