Alchemer
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Alchemer (formerly SurveyGizmo) is an online survey software tool for designing online surveys, collecting data and performing analysis.
Local listing, review, and social media management for the multi-location brand and agency.
Apptentive is a mobile customer engagement software that helps companies listen to, engage with, and retain their customers, it gives brands the opportunity to identify who to talk to, intelligently engage user segments, and mobilize customers to take action through in-app messages, surveys, and ratings prompts, helping companies engage mobile customers, boost app ratings, drive downloads, and earn customer loyalty.
Alchemer's Enterprise Feedback Platform is a comprehensive solution designed to help organizations collect, analyze, and act on feedback from customers and employees. It offers a flexible and user-friendly interface that enables teams to drive feedback collection, analysis, and actions without requiring multiple department modules or IT resources. Key Features and Functionality: - Survey Creation and Distribution: Alchemer EFM provides tools for creating and distributing surveys, including customizable templates and various question types. - Data Analysis and Reporting: The platform offers data analysis tools and reporting capabilities to help organizations interpret feedback and make informed decisions. - Integration and Automation: Alchemer EFM integrates with existing systems and automates workflows to streamline feedback processes. - Employee Experience Management: The platform includes features for managing employee feedback and engagement, such as pre-configured surveys and an Employee Portal for handling HR-related requests. Primary Value and Solutions Provided: Alchemer EFM empowers organizations to become more customer-centric by providing a unified platform for feedback management. It addresses the need for efficient feedback collection and analysis, enabling businesses to respond promptly to customer and employee needs. By integrating feedback directly into existing systems, Alchemer EFM helps organizations close the feedback loop, leading to improved customer satisfaction, employee engagement, and overall business performance.
Alchemer Reviews
Nolan T.
Impressive Customization for Complex Surveys with Useful Reporting Dashboards
Abdullah I.
Attended Dyal Singh College (Evening)Powerful Customization, But a Steep Learning Curve for Beginners
Marc M.
Flexible, Powerful Survey Builder for Sophisticated Research Designs
About
What is Alchemer ?
Alchemer offers the world’s most flexible feedback and data collection platform that allows organizations to close the loop with their customers and employees quickly and effectively. Our mission is to give every customer and employee a voice, and to make every voice matter. Alchemer serves more than 13,000 global CX, HR, and market research customers, including many Fortune 500 companies.
