# Sogolytics Reviews
**Vendor:** Sogolytics  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 86
## About Sogolytics
Sogolytics is an experience management platform designed to help organizations enhance customer experience, boost employee engagement, and generate actionable insights through its robust survey software. This comprehensive solution caters to businesses of all sizes, providing tools that streamline the process of gathering feedback and analyzing data to drive informed decision-making. The platform is particularly beneficial for organizations looking to understand their customers and employees better. With SogoCX, businesses can focus on improving customer interactions and satisfaction, while SogoEX helps foster a more engaged and motivated workforce. Sogolytics stands out in the experience management category by offering a versatile suite of features that adapt to various use cases, from customer satisfaction surveys to employee engagement assessments. This adaptability makes it suitable for diverse industries, including retail, healthcare, education, and more. Key features of Sogolytics include seamless automation of data collection and analysis, which significantly reduces the time and effort required to gather insights. The user-friendly interface allows users to navigate the platform effortlessly, making it accessible even for those with limited technical expertise. Additionally, the powerful reporting engine transforms raw data into visually appealing and easily interpretable reports, enabling organizations to quickly identify trends and areas for improvement. Another notable aspect of Sogolytics is its integration capabilities with popular CRM systems and other business tools, ensuring that organizations can leverage their existing technology stack effectively. The platform prioritizes data security, adhering to the highest industry standards to protect sensitive information. Automated feedback collection through APIs further enhances the user experience, allowing organizations to gather real-time insights without manual intervention. Sogolytics also emphasizes customer support, offering 24/7 assistance via phone, email, and chat. This commitment to service ensures that users can resolve issues promptly and maximize the platform&#39;s potential. By providing a comprehensive and secure experience management solution, Sogolytics empowers organizations to make data-driven decisions that enhance both customer and employee experiences.



## Sogolytics Pros & Cons
**What users like:**

- Users praise the **excellent customer support** of Sogolytics, enhancing their experience and aiding troubleshooting effectively. (3 reviews)
- Users find Sogolytics&#39; **ease of use** essential for creating and managing surveys effortlessly, even for beginners. (2 reviews)
- Users value Sogolytics for its **ease of use combined with robust measuring tools** , facilitating effective participant feedback collection. (2 reviews)
- Users commend Sogolytics for its **ease of use and powerful feedback tools** , making survey creation seamless and efficient. (2 reviews)
- Users greatly appreciate the **flexibility** of Sogolytics, making survey creation and analysis effortless for all experience levels. (2 reviews)
- Users value the **exceptional support** from Sogolytics, feeling like part of the team during their projects. (2 reviews)
- Users find Sogolytics’ **ease of creation** invaluable, allowing effortless survey building and modification for all needs. (1 reviews)
- Easy Setup (1 reviews)
- Efficiency (1 reviews)
- Intuitive (1 reviews)

**What users dislike:**

- Users find the **report saving functionality confusing** , making it difficult to use previous reports and filters effectively. (1 reviews)
- Users find the **inadequate filtering** challenging, leading to confusion when saving or accessing prior reports. (1 reviews)
- Users find Sogolytics **not intuitive** , but staff support helps improve the overall experience. (1 reviews)
- Users find the **survey changes challenging** , leading to confusion with report saving and filter management. (1 reviews)

## Sogolytics Reviews
  ### 1. Empowers Meaningful Data Collection and Analysis

**Rating:** 4.0/5.0 stars

**Reviewed by:** Scrip I. | Founder

**Reviewed Date:** December 23, 2025

**What do you like best about Sogolytics?**

I like Sogolytics because it balances ease of use with powerful measuring tools. It captures meaningful participant feedback and helps translate data into accountable insights, addressing the challenges of measuring outcomes. The platform supports our trauma-informed practices, making it easy for participants to share their feedback. The initial setup was pretty swift and accessible. Sogolytics works well with other tools like Moodle and simplifies data collection for our Apricot software.

**What do you dislike about Sogolytics?**

I haven't ran into a dislike as of yet.  Something amazing

**What problems is Sogolytics solving and how is that benefiting you?**

Sogolytics helps us organize surveys, collect and analyze feedback, measure participant growth, and assess program impacts. It eases translating data into insights, supports a trauma-informed approach, balances ease of use with powerful tools, and simplifies data collection.

  ### 2. Sogolytics is hands-down the most powerful, easy-to-use survey platform I've used

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ron T. | Content Creator, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 18, 2025

**What do you like best about Sogolytics?**

As a content creator for a new educational program serving our non-profit organization, I found myself needing to create a self-assessment survey for the program participants. Having little prior experience with survey creation, I was unfamiliar with tools to do so. 

From the moment I signed up for a free Sogolytics trial account, the entire experience flowed with ease. I quickly found the survey builder, and the transition from tire-kicking to building out my envisioned survey was so straightforward that I had a first draft of my entire survey before I realized that I wasn’t tire-kicking any more! 

My demands of the survey builder for my survey were modest, needing to tap only a fraction of Sogolytics’ facilities. Beyond what I used I could see a vast construction kit of rich flexible primitives that could easily build a wide variety of survey types. I felt a bit like a kid in a candy store, starting to wonder what other surveys I could create!

The facilities to cover and distribute surveys were equally rich and flexible, and I was able to easily preview the draft survey with a few reviewers and tweak the survey in response to their feedback. I’ve now fielded my survey and, with responses coming in, utilizing the tracking and analytic side of the Sogolytics platform which unsurprisingly are also robust and powerful.

Needless to say I am totally sold on Sogolytics and have recommended to my organization Momentum for Men (www.momentumformen.org) that we adopt Sogolytics as our platform for all future surveys. To further burnish their halo,  Sogolytics even offers a free account to non-profits like us to make it easy on our slim pocketbook!

I can unhesitatingly recommend Sogolytics to any organization, small or large, rich or penny-pinching. It’s entirely accessible to the novice, while powerful enough to meet the most demanding survey needs.

**What do you dislike about Sogolytics?**

Frankly I cannot name a single downside. The the platform's capabilities, documentation, and customer support leave me wanting for nothing.

**What problems is Sogolytics solving and how is that benefiting you?**

Our organization designs and conducts a number of educational programs. We have offered self-assessment tools to our participants but they have been ad hoc and inconsistent. The Sogolytics platform empowers us to easily create professional self-assessment surveys.

  ### 3. Excellent Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yamilka T. | Program Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 16, 2025

**What do you like best about Sogolytics?**

Sogolytics provides a secure, user-friendly platform that enables us to track and manage essential business and program data. It safeguards client privacy while delivering valuable insights, allowing us to take a deeper dive into client needs, the services they are requesting, and how we can best support them.

**What do you dislike about Sogolytics?**

To date, we have been satisfied with every aspect of the Sogolytics platform and have encountered very few, if any, limitations.

**What problems is Sogolytics solving and how is that benefiting you?**

Sogolytics enhances our time management by streamlining the analysis of participant-entered data. This information is critical, as it provides valuable insights that support our funding efforts and align with our organizational mission and goals.

  ### 4. Non profit use of Soglytics for program evaluation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2023

**What do you like best about Sogolytics?**

The back end support of this program are awesome!  I am an ametuer and they are very helpful

**What do you dislike about Sogolytics?**

The software is not super inituattive, but with the help of the staff it makes it better

**What problems is Sogolytics solving and how is that benefiting you?**

Helps us with program evalation

  ### 5. When you are looking for a company that cares about your success SoGolytics is for you.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anthony  C. | Transition of Care Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** June 25, 2024

**What do you like best about Sogolytics?**

There are so many things I could list but I will start with my support.  The support I recevice from my account manager is fantastic.  If she is unable to assist in anyway she has amazing collegues who work with her but also understand my projects as if they were my account manager.  

When looking at a company data is data, a company is a company, and money is money; however, when you look at the custom service thats where the heart of a company is.  I am thankful that feel like I am part of the SoGolytics team because that is how much they care.  

Utilizing the platform and getting results is great and when you need help they are always available.  The system is very easy to use' however, if you are unable to find something just know there is plenty of support within the platform as well.  Utilizing this product has increased my companies visibility in our market.

**What do you dislike about Sogolytics?**

There is nothing I dislike.  I appreciate the services provided

**What problems is Sogolytics solving and how is that benefiting you?**

Customer service within the healthcare industry and how we can make improvements to increase the overall satisfaction and care being provided.

  ### 6. Easy to use with room for complex customization

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maddox O. | Data Resources Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 26, 2024

**What do you like best about Sogolytics?**

Sogolytics has been a great survey tool for our work. It is utilized every day by our partners and we can do seamless work on the backend to ensure top performance. Sogolytics makes it easy to create, publish, and customize surveys to meet our needs. The support is unmatched and if my account manager does not know how to help, she quickly connects us with other members of their team to work through and questions.

**What do you dislike about Sogolytics?**

I have had an entirely positive experience so far and any difficutlies I have are immediately addressed by my account manager.

**What problems is Sogolytics solving and how is that benefiting you?**

Sogolytics allows us to have all surveys in a centralized place. The reports that can be generated through the platform are easy to read and distribute to our partners.

  ### 7. Flexible and well-rounded tool for survey reporting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.)

**Reviewed Date:** September 25, 2024

**What do you like best about Sogolytics?**

The flexibility when it comes to analyzing survey data and report in different views is great. Support has been excellent.

**What do you dislike about Sogolytics?**

Some of the report saving functionality can be confusing, especially when trying to save time with prior saved reports/filters. Survey changes have been challenging but

**What problems is Sogolytics solving and how is that benefiting you?**

Member feedback is now easier than ever to review, analyze and report to the business.

  ### 8. Super responsive and helpful customer support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cassaundra L. | Director of Research and Evaluation, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 11, 2024

**What do you like best about Sogolytics?**

Sogolytics is a super easy platform to use. The best part is that whenever I need support or have a question, they respond quickly and they find a solution to my issue! 

I've used Sogolytics for client surveys for a long time and will continue to use them!

**What do you dislike about Sogolytics?**

Nothing at all! Their amazing products and support provide me with a lot of security.

**What problems is Sogolytics solving and how is that benefiting you?**

Sogolytics helps me to conduct many large scale community-wide surveys with ease.

  ### 9. Great for our Non-Profit

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 19, 2024

**What do you like best about Sogolytics?**

It's easy to use and has great flexibility. It's easy to recreate surveys for the efuture

**What do you dislike about Sogolytics?**

Having to renew the non-profit account is inconvenient

**What problems is Sogolytics solving and how is that benefiting you?**

The surveys give us a great way to evaluate each and every team member

  ### 10. Great Survey Platform & Better Than Competitors

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kathleen  M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 20, 2023

**What do you like best about Sogolytics?**

Sogolytics is user-friendly. We have been using it for years. On the few occasions when we've had to contact support, we have always received prompt responses. We switched to Sogolytics after using a competitor for a short period of time. When we contacted the competitor for support, we just never received a response. I appreciate Sogolytics responsiveness. They also offer a nonprofit license, which is very helpful to us.

**What do you dislike about Sogolytics?**

It can be frustrating when the nonprofit license expires each year without any notification. We usually only know when it has expired if we try to send out a survey and receive an error message. Having to reach out to Sogolytics to extend the license when we really need to send out a survey can be frustrating. I wish that we would receive an email letting us know when the license is about to expire or has just expired.

**What problems is Sogolytics solving and how is that benefiting you?**

We need to gather feedback on our programs. This feedback allowes us to improve future programs. It also allows us to provide data when applying for grants to support our programming.

  ### 11. SoGolytics - GREAT tool and resource

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rosalyn L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 14, 2023

**What do you like best about Sogolytics?**

Sogolytics has been a great tool for our nonprofit organization - we collect data about our programs and it is helpful for organizing meetings and events.  Their support team is always readily available and quickly resolves our questions.

**What do you dislike about Sogolytics?**

I have had positive experiences using Sogolytics

**What problems is Sogolytics solving and how is that benefiting you?**

Sogolytics helps collect and summarize consumer and member feedback about our programs and priorities.

  ### 12. Great for non-for-profits!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 21, 2023

**What do you like best about Sogolytics?**

When Firefighters Without Borders needed a survey platform, we did a lot of research on the existing options and chose SoGoSurvey because it has the best features. We love the different question types, the premade surveys and the interface, which is not only easy to use but looks amazing. Highly recommend it for other non-for-profits.

**What do you dislike about Sogolytics?**

I have not encountered any features that are missing.

**What problems is Sogolytics solving and how is that benefiting you?**

It provide us with a way to create forms to collect vilunteer information, board satisfaction, etc

  ### 13. SoGolytics is a great easy to use survey tool.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Harold B. | Director, IT Business Continuity, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 03, 2021

**What do you like best about Sogolytics?**

Sogolytics is a great tool for staying in touch with customers, employees, community, etc. The software is easy to use, generates appealing surveys, and is easy to send out and review results. Fantastic survey tool.

**What do you dislike about Sogolytics?**

I have no dislikes everything work great for us.

**Recommendations to others considering Sogolytics:**

I highly recommend this product.

**What problems is Sogolytics solving and how is that benefiting you?**

Customer satisfaction data collection.  We also use it to randomly collect information about students likes and dislikes.  It is easy to create a short survey and get quick responses.

  ### 14. The leading application in its market!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Faezal Bin R. | Student, Enterprise (> 1000 emp.)

**Reviewed Date:** November 25, 2022

**What do you like best about Sogolytics?**

The best part is it is so intuitive. When i started exploring by looking at the video tutorials, it was so easy to understand and use. And then the user interface is nicely done with pop up messaging to inform about functions and how it means. Customer service performance is second to none! responsiveness and ability to resolve issues is commendable for sure! Amazing tool for research project!

**What do you dislike about Sogolytics?**

the only that i feel can be improved is the processing time from the moment the link is clicked and the intersection between pages.

**What problems is Sogolytics solving and how is that benefiting you?**

Sogolytics for me has the agility that provides flexibility for user to maneuver from one section to another or even go back to the original section.

  ### 15. Excellent service that we have been using for a few years now.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Craig S. | I.T. Lead, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 20, 2022

**What do you like best about Sogolytics?**

We find SoGoSurvey simple to use and full of features allowing us to do any kind of survey that we need to do whether a simple questionaire or a multi-level feedback form. We continue to be impressed by the ability to produce our surveys in a variety of formats whether it be a targeted mailshot or embedding into our website along with other options. We currently supply our participants with a direct hyperlink to our various forms and questionnaires along with using the embedded feature for when we want to capture information from people visiting our website or for when we run a conference. We also really like the way the system is being constantly updated with new features and support is excellent with them replying to any emails we have sent them within the hour if not within minutes of being sent. Gives us great confidence in this platform! All in all SoGoSurvey is a vast, fleshed out and very efficient survey system that we highly recommend to anyone out there.

**What do you dislike about Sogolytics?**

We haven't found anything we dislike with SoGoSurvey.

**What problems is Sogolytics solving and how is that benefiting you?**

SoGoSurvey allows us to keep in touch with our many volunteers and helps us to continue to obtain feedback from our course attendees and instructors who are located in different areas of Scotland to ensure we continue to provide the service they want and need.

  ### 16. Great platform, easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 09, 2023

**What do you like best about Sogolytics?**

The convenience of creating, implementing, and sending polls quickly. It makes questionnaires a breeze, and all the data is in one place to review for reports.

**What do you dislike about Sogolytics?**

Sometimes there are glitches in the polls and they have to be duplicated to work. But this has only happened twice in our many years of service.

**What problems is Sogolytics solving and how is that benefiting you?**

Communication. Too many companies lack communication internally and externally, and this is helping make that process smoother and more beneficial.

  ### 17. With solutions that improve consumer satisfaction.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Adika  S. | Digital Marketing Specialists, Enterprise (> 1000 emp.)

**Reviewed Date:** July 21, 2022

**What do you like best about Sogolytics?**

Me SoGoSurvey is a great tool that allows you to:
Automate data collection and analysis, and identify trends, demands and customer behaviors.
Through APIs, you can collect automated feedback.
By closing the loop with an integrated case management solution, you can increase customer retention.
It provides you with useful information such as sentiment analysis and segmentation.

**What do you dislike about Sogolytics?**

The cost of a SoGoSurvey subscription is extremely high compared to the alternatives.
To make it simpler and easier, I would like to visualize the SoGoSurvey user interface in a simplified way.
I wish there were more possibilities for question types in SoGoSurvey.

**What problems is Sogolytics solving and how is that benefiting you?**

You can simplify data management and better understand customers who use SoGoSurvey to increase the returns on your investments.
Surveys can be conducted to measure consumer satisfaction and employee satisfaction.
Market research and collecting product reviews are also options.
You can increase relationships with consumers and attract new customers.

  ### 18. Great survey tools

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stefani S. | Office Assitant, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 17, 2023

**What do you like best about Sogolytics?**

Great survey tools  you can use for services evaluation

**What do you dislike about Sogolytics?**

More options shaould be recommended and introduced

**What problems is Sogolytics solving and how is that benefiting you?**

Surveys

  ### 19. Student looking forward to using a reputable and powerful survey platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Aaron C. | Unemployed Student, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 06, 2022

**What do you like best about Sogolytics?**

I've not yet used the program, so I only have my professor's word to take regarding its efficacy, but I trust him given his prolific history in business and market research.

**What do you dislike about Sogolytics?**

I find the preemptive review policy for a student account to be an odd decision with iffy rationale, and I find it unnecessary given the evident profile and efficacy of this program. It's far from a dealbreaker, but I think it's a strange decision.

**What problems is Sogolytics solving and how is that benefiting you?**

None yet. I intend to use it to conduct a survey for interest in a tripartite corporatist think tank I envisioned as a theoretical enterprise for a certificate program.

  ### 20. Great Survey Tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Linda M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 01, 2023

**What do you like best about Sogolytics?**

We found it easy to create a variety of questions and easy analytics to help us understand the results.

**What do you dislike about Sogolytics?**

We found that the survey distribution wasn't super intuitive.

**What problems is Sogolytics solving and how is that benefiting you?**

Understanfing congregational needs

  ### 21. College student experimenting with Sogolytics for a Market Definition class.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Wyley S. | Student, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2022

**What do you like best about Sogolytics?**

The survey software seems very easy to use and it projects very simple results that make it easy for the user to interpret.

**What do you dislike about Sogolytics?**

The process of obtaining this free student account has been long and tedious, and I hope it is successful.

**What problems is Sogolytics solving and how is that benefiting you?**

Sogolytics will assist me as a means of surveying the surrounding community for the purpose of my research project.

  ### 22. Amazing!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Virginia  G. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 11, 2022

**What do you like best about Sogolytics?**

Sogolytics is very easy to use and intuitive, with many functionalities, and its customer service is super-efficient.

**What do you dislike about Sogolytics?**

I can´t name any problem I had with Sogolytics. It is a very helpful program for us.

**What problems is Sogolytics solving and how is that benefiting you?**

It is helping us to collect and analyze information from our clients and to measure their level of satisfaction with our services.

  ### 23. "Feature rich and easy to use"

**Rating:** 4.5/5.0 stars

**Reviewed by:** Leung Jun  C. | Ingeniero de software., Mid-Market (51-1000 emp.)

**Reviewed Date:** September 30, 2022

**What do you like best about Sogolytics?**

It gives us actionable insights like sentiment analysis and segmentation.
Automated data collection and processing without interruption.
CRM integration as well as other business tool integrations.
Automated API feedback collection.
Improve the experience for customers.
Improve employee engagement.

**What do you dislike about Sogolytics?**

High price.
The speed of the software could be improved.

**What problems is Sogolytics solving and how is that benefiting you?**

With unprecedented degree of sophistication in the industry, Sogolytics handles everything from questionnaire design and distribution to analysis and recommendations.
With the help of its robust survey software, it produces valuable data.
The highest level of data security available.
Boost consumer interactions and attract new customers.

  ### 24. Recommended so far!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Waynele Y. | Student, Enterprise (> 1000 emp.)

**Reviewed Date:** March 03, 2022

**What do you like best about Sogolytics?**

The initial set up of my survey was really easy! I was using Google Forms for my pilot and am appreciating all of the design features available in SoGoSurvey. The only thing I was missing with the free version was the matrix-type questions. I was able to solve this by using something they call a multiple drop down. I actually like this format better because sometimes with a matrix question, you can’t see the scale options when you get to the last question in the matrix. The multiple drop down format ensures that the survey taker can always see all of the choices easily. Set up was very intuitive. I appreciated all of the embedded help text. I only needed to Google one thing, how to change the character limits on the text boxes for the open-ended responses.

**What do you dislike about Sogolytics?**

I would like to use the branching/logic options, but this currently isn’t available with the free version. I’m hoping it will be available with the free student account, which I am hoping to be able to upgrade to with this review. I will keep everyone posted! Once I get everything set up, I hope to start collecting data soon! Then I will be able to comment on the data analysis features. I am mainly looking to use descriptive statistics in my analysis.

**What problems is Sogolytics solving and how is that benefiting you?**

So far, I haven't run into any major problems. I definitely recommend checking SoGoSurvey out if you are a student looking to conduct survey research. Even though I was not able to use branching/logic, there were quite a lot of features available on the free version that you would need to pay for with other tools. For example, it allows you to have more than 10 questions (currently the limit on SurveyMonkey). It also seems you can export your data to Word (no .csv or spreadsheet), but most other survey tools don’t allow you to export your data at all.

  ### 25. From start to finish, the experience has been excellent.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dean W. | CQP Chairman, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 11, 2022

**What do you like best about Sogolytics?**

Excellent management of surveys behind the scenes from creation to publishing to data gathering, with an interface that is easy to use and powerful, both on a PC as well as on an iPhone app.  Professional appearing surveys.

**What do you dislike about Sogolytics?**

Lack of a monthly subscription option for the lowest-end plan.

**What problems is Sogolytics solving and how is that benefiting you?**

Obtaining input for my organization in a way that looks more professional than free surveys, and which provides an easy-to-use and powerful survey management and data analysis interface.

  ### 26. Great usability and feature set

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Games | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 14, 2022

**What do you like best about Sogolytics?**

SoGo offers all you need in a surveying tool and combines that with a very intuitive user interface. When comparing different survey providers, the UI of creating and editing surveys was the main selling point that convinced us to sign with SoGo

**What do you dislike about Sogolytics?**

SoGo is definitely on the more pricey side of things.

**What problems is Sogolytics solving and how is that benefiting you?**

We run a number of different surveys within our company: Internal team health survey, targeted user experience surveys, as well as suggestion inboxes for specific products that drive large amounts of responses.

  ### 27. Feature rich and easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Fabio G. | Financial officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 04, 2022

**What do you like best about Sogolytics?**

Data security is very important to me and the support is very kind and fast.

**What do you dislike about Sogolytics?**

The speed of the whole software could be improved.

**What problems is Sogolytics solving and how is that benefiting you?**

When creating forms for university research or project feedback I like to use Sogosurvey. It's simple usability and powerful features allows me to create deep reporting.

  ### 28. Love SoGo -easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 28, 2021

**What do you like best about Sogolytics?**

I like the drag and drop survey building, and that you can have conditional questions. It's not hard to brand, and you can easily send the survey link out for people to complete. I even found you can embed a survey in a iView or text editor tool that allows html if you need to for a website or your employee internet.

**What do you dislike about Sogolytics?**

We used for an executive business review survey and had to use a table style rating (likert) scale for feature usage. To get the survey responses to export properly we had to export raw data which meant an extra step in excel cleaning up. This was mainly due to the way our survey was constructed but I do think that it would be useful to have a more robust option for a single question with multiple rating responses. That's a pretty specific use case though so don't let it deter you from trying it out!!

**Recommendations to others considering Sogolytics:**

Givenit a try it's a great tool

**What problems is Sogolytics solving and how is that benefiting you?**

Building a survey by code is tedious and time consuming- SoGo is a great time saver

  ### 29. Easy and flexible

**Rating:** 5.0/5.0 stars

**Reviewed by:** Harris S. | Owner, Director of Research, Market Research, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 17, 2021

**What do you like best about Sogolytics?**

I have been using SoGo Survey for nearly 7 years for twice monthly mini-surveys for a panel I maintain full surveys two or three times a year for employee satisfaction and other surveys. 
It is fairly intuitive to use and its question display logic option lets you set rules to show or hide a follow-up question based on a participant's answer to an earlier question. That really gives you great flexibility in survey designing. 
You can save any question into a "bank" and then easily recall and insert it any survey.
It includes a system for distributing survey invitations by email and it automatically processes any unsubscibes (and informs you on each emailing if any of you list has unsubscribed so you cn update your list.

**What do you dislike about Sogolytics?**

Reordering pages can be somewhat cumbersome.

**What problems is Sogolytics solving and how is that benefiting you?**

This allows me to create surveys at least twice a month for my clients simply and cost-effectively.

  ### 30. User Friendly Interface

**Rating:** 4.0/5.0 stars

**Reviewed by:** Brendon Ren Jie B. | Researcher, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 04, 2022

**What do you like best about Sogolytics?**

It's easy to use, great research survey tools for student (i.e., Honours, Master and PhD) to conduct their academic research. It offers nearly unlimited survey responses for their very reasonable priced plan for student like us :)

**What do you dislike about Sogolytics?**

The user interface could be more simple.

**What problems is Sogolytics solving and how is that benefiting you?**

Survey with participants about my honours year research thesis.

  ### 31. Amazing Features and Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Metehan P. | MSc. Computer Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 15, 2021

**What do you like best about Sogolytics?**

I use SoGoSurvey.com for my Master's Thesis. At some point, we needed some user evaluation of the data we've produced and decided SoGoSurvey.com would be the best choice for this task. Do not pay high amounts to other platforms. SoGoSurvey.com offers many customizable advanced features for you to design any survey, questioners, polls, and so on. Their customer service is amazing and fast. I would recommend it for sure!

**What do you dislike about Sogolytics?**

Nothing so major so far but Audio Display could be implemented better.

**Recommendations to others considering Sogolytics:**

If you're a Master's Student trying to do user evaluation surveys, SoGoSurvey.com is the place you're looking for. They offer amazing packs for the Students under Student License. Check it out; you won't regret it!

**What problems is Sogolytics solving and how is that benefiting you?**

Survey with testers about my research.

  ### 32. Too expensive

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 14, 2022

**What do you like best about Sogolytics?**

SoGo survey had the functionality we needed, but it was way too expensive. It is nice that you can keep access to your data by pausing your account, though.

**What do you dislike about Sogolytics?**

The price was much higher than competitors. It looks like they may have lowered the price since we left, though.

**What problems is Sogolytics solving and how is that benefiting you?**

We used SogoSurvey as a general survey platform.

  ### 33. Most Secure Experience Management Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fritz L. | Senior Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 08, 2021

**What do you like best about Sogolytics?**

Closing the loop with integrated case management system by transcript by improving customer retention.

**What do you dislike about Sogolytics?**

Its a great platform, I don't have any dislike.

**Recommendations to others considering Sogolytics:**

Its secure and time-saving.

**What problems is Sogolytics solving and how is that benefiting you?**

Collecting customer feedbacks and it delivers the most secure online survey software.

  ### 34. Sogosurvey: An invaluable ally for my academic research.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Efstratios C. | Stud manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 17, 2021

**What do you like best about Sogolytics?**

It's easy to use, great student discounts and offers nearly unlimited survey responses (25000/month) for their reasonably priced plus plan.

**What do you dislike about Sogolytics?**

There is no app that is  ipados compatible.

**Recommendations to others considering Sogolytics:**

One of the best survey software, especially for students.

**What problems is Sogolytics solving and how is that benefiting you?**

I found a solid free survey software for my academic research.

  ### 35. Sogosurvey is a great platform to collect data and analysis in various formats! Highly recommended

**Rating:** 4.5/5.0 stars

**Reviewed by:** Swati  P. | Studnet, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 24, 2021

**What do you like best about Sogolytics?**

I liked the features of adding different options, page logos, and getting the consent of participants for demographic and Likert-type questions. I highly recommended its use for all your research surveys.

**What do you dislike about Sogolytics?**

There is nothing as such what I disliked in SoGoSurvey.

**What problems is Sogolytics solving and how is that benefiting you?**

Creating and distributing my survey was easy with a different set of variables.  Real-time data collection was a nice feature, especially when some employees were out collecting data virtually.  I would highly recommend using SoGoSurvey.

  ### 36. Perfect online survey tool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 08, 2021

**What do you like best about Sogolytics?**

The program is so easy to navigate and there are many helpful tips built in. I was able to easily build my survey without any issues.

**What do you dislike about Sogolytics?**

I haven't found any features that aren't helpful.

**What problems is Sogolytics solving and how is that benefiting you?**

I used SoGo survey to help with my dissertation. I was able to share the link multiple times with ease.

  ### 37. Great experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 15, 2021

**What do you like best about Sogolytics?**

Very user-friendly with professional features. Customer service is amazing!

**What do you dislike about Sogolytics?**

Everything is awesome! We really use the survey a lot!

**What problems is Sogolytics solving and how is that benefiting you?**

Surveys are much more professional looking and the data we collect is helpful.

  ### 38. Amazing platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 02, 2021

**What do you like best about Sogolytics?**

The data analysis is amazing on this platform, and far better than anything I have seen on other sites

**What do you dislike about Sogolytics?**

I am very happy with everything i have tr

**Recommendations to others considering Sogolytics:**

Do it now!

**What problems is Sogolytics solving and how is that benefiting you?**

I am able to reach a more diverse audience

  ### 39. Best customer service, great for schools for educational purposes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kristina L. | Computer Science Teacher, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 18, 2020

**What do you like best about Sogolytics?**

Help is instantly available, no matter how trivial or hard the question is. I use SoGoSurvey at my school. SoGo Survey offers a free education license for the Plus package. We had to add the logo to our school's webpage and write a comment on social media referring the software to get a 1 year license. I introduced SoGo Survey to a few of my students and they all quickly learned how to use it and send a questionnaire out to all 600+ students from our school. We used Google Forms before, but this is professional and the most important thing for us was that we can add e-mail addresses of recipients and that every recipient has only one vote. With Forms this is possible, but only with a Google account, but schools mostly have their official e-mail adresses for students and that's exactly what we needed.

**What do you dislike about Sogolytics?**

The UI/UX could be more intuitive (for example, how to completely delete a survey). Some students had problems with such details.

**What problems is Sogolytics solving and how is that benefiting you?**

All serious polls/projects we had in our school were done with this software.

**Official Response from Sarah Miller:**

> Thank you, Kristina! We're always thrilled to hear about schools and students benefiting from SoGoSurvey's easy-to-use platform and professional designs and reports. Good luck to you and all of your students! 

  ### 40. Great technology, and outstanding customer support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt S. | President & CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 26, 2020

**What do you like best about Sogolytics?**

Immediately after signing up for SoGoSurvey's free account, we received a welcome email from Mena Yousef who offered us a 15 minute consultation to learn more about our business needs (definitely not something we get from other platforms). We agreed to the consultation, and were really blow away by how friendly and helpful he was. No sales pressure at all. The interface is very user-friendly (simple to use and professional in appearance) and their customer service is exceptional. Would highly recommend. Glad to be one of their new customers.

**What do you dislike about Sogolytics?**

We haven't found any part of the product or customer support that we dislike.

**What problems is Sogolytics solving and how is that benefiting you?**

As an early stage startup, we are conducting extensive marketing validation and UX studies. SoGoSurvey offers user-friendly and affordable software.

**Official Response from Sarah Miller:**

> Matt, thank you for the compliments! We have shared with Mena--a valuable member of our team--as well. :)

We wish you all the best with your startup. We're always here to help!

  ### 41. Sogosurvey provides opportunities to improve agency resources.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeremy P. | Senior Video Editor, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 07, 2020

**What do you like best about Sogolytics?**

Every corporation needs feedback to actually see what concerns are present and what corrections are to be done. For this, Sogosurvey gives a whole package of designing a detailed survey with relatable questions to be asked from the customer about there problems. Diverse options are available for making questions related to any research about the  company. With its multiple language choice and user friendly display, an absolute fine quesstionare can be made and quick response from the required audience is also possible through this app.

**What do you dislike about Sogolytics?**

SoGoSurvey needs to be accommodating in survey questions and provide a broad view of topics that could come up with attracting audience. It sometimes slows during feedback attempts and should know about the company's dealings so that better questions can be formed.

**What problems is Sogolytics solving and how is that benefiting you?**

This app is basically trouble free and tempting for enterprises. It's experience is by far good and perfect running of device with no time consuming in between the survey originating. Buyers attitude can also be analysed through this and building can be easily done with tons of help from comments.

**Official Response from Sarah Miller:**

> Thank you for the note, Jeremy. We are glad to hear about your success using SoGoSurvey to gather customer experience feedback!

  ### 42. SoGoSurvey is extremely easy to use and easily customizable platform.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Soph M. | EVP, North America, Enterprise (> 1000 emp.)

**Reviewed Date:** April 04, 2020

**What do you like best about Sogolytics?**

This program helps organize the different tasks and create the best results according to the data received through this platform. It is quick and easy to email out a link to participants. SoGoSurvey provides options to help you create surveys that will aid in your marketing strategies or your companies decisions. SoGoSurvey is one of the best online software which helps clients and creators to get the opinion of the users in a better way. This tool gives us all features to conduct multiple surveys and differentiate results and analysis of each survey in a different manner.

**What do you dislike about Sogolytics?**

SoGoSurvey is a free version for casual users that does not cost much but is a little limited. Also, sometimes the actual infrastructure of this software is that it can be limiting in terms of using different questions but it can be difficult to set up the right scenarios for that. This is something that you can work around but it also may keep limiting you in future surveys you create. There is a free version available in market with a very limited functionality.

**What problems is Sogolytics solving and how is that benefiting you?**

SoGoSurvey is amazing software because I can use templates so as to skip a couple of unnecessary things.  SoGoSurvey is easy to use, and it is a friendly and intuitive platform. It has a lot of built-in templates that I can choose this platform for my personal use and business work.  It is also nice to be able to brand and apply a colour scheme on surveys used for external clients.

**Official Response from Sarah Miller:**

> Thank you for taking the time to post, Soph! We are particularly pleased that you have utilized a few of the many survey templates we offer. :)  Cheers!

  ### 43. SoGoSurvey supports a wide range of feedback analysis and data execution.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alison J. | Course Instructor, Enterprise (> 1000 emp.)

**Reviewed Date:** March 26, 2020

**What do you like best about Sogolytics?**

This software supports a whole load of features accompanied by efficient series of templates and automation of procedures. SoGoSurvey gathers feedback in  user-friendly ways showing and attracting the audiences towards the questionnaires in quote effective ways. Followed by a number of templates and designs which can also be customised according to the requirements of the users or serving the purposes of the survey campaigns. It on the whole, analyse the whole data and shows the complete response in the form of charts and conceivable ways which can easily understood. It’s quite easy to use and we can easily adapt to it in no time. SoGoSurvey in itself works in a similar flow and proves to be quite handy.

**What do you dislike about Sogolytics?**

This software where it brings in lot of working efficiencies in approaching the users and clients and gathering feedbacks also have some negative points related to it. The cost to run off campaigns is significantly higher than any other platform. It lays a massive burden on the different campaigns at a time. Also , in the meantime when you run several survey campaigns at a time , the things gets disturbingly mingled and we aren’t able to distinguish between different analyses results.

**What problems is Sogolytics solving and how is that benefiting you?**

The services that we are mainly using is approaching the audiences and our clients to gather a valuable feedback on our services. We have also integrated this tool with different platforms and social media to attract more audiences and to ease the flow of data in the best way possible. The customised surveys also made it possible for us to input and design our own required feedbacks questionnaires. We are able to make distinguished enhancements in our working ways through proper analyzation of conceived and received feedbacks.

**Official Response from Sarah Miller:**

> Thank you, Alison, for sharing details about the ways in which you are using SoGoSurvey! We love how you are leveraging our CX tools to gather feedback on your organization's services. 

Please always feel free to reach out to our support team with questions about how we can further support your data analysis!

  ### 44. The easiest and most powerful software to conduct surveys.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dario B. | Media Strategist, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 13, 2019

**What do you like best about Sogolytics?**

I really like this platform, being one of the most powerful in the market, but in turn it is one of the easiest to use thanks to its very simple user interface. It has a large number of features that make it unique: A very powerful reporting engine, your data can be expressed in visually pleasing charts and graphs and a great ability to analyze trends and be able to segment data for more information. SoGoSurvey really is the best in all areas.

**What do you dislike about Sogolytics?**

In particular I could not think of anything I do not like about SoGoSurvey, however, your free package should be able to give more benefits, such as being able to see all the languages ​​that are available in SoGoSurvey.

**Recommendations to others considering Sogolytics:**

It is a great platform, highly recommended for organizations and individuals who intend to conduct safe and very reliable surveys. With a completely reliable feedback system. SoGoSurvey, generates reports and graphics very easy and the data is presented in an easy to use way. It is also very suitable for any group that wishes to conduct market studies or opinion polls. Its cost makes it really affordable, depending on your needs.

**What problems is Sogolytics solving and how is that benefiting you?**

We are using SoGoSurvey to carry out evaluations of some events and with which we have created surveys to collect data from potential clients and new clients. This collection is done safely, complying with the data protection requirements. SoGoSurvey saves us a great deal of time analyzing data, and can be imported instantly, ready for analysis. This helps us improve our overall customer experience.

**Official Response from Sarah Miller:**

> Dario,

Thank you for your review! We are thrilled that you have leveraged SoGoSurvey's ability to improve customer experience. 

Given your interest in conducting safe and reliable research, you chose well with SoGoSurvey, as we are proud to offer the highest level of data security in the industry.

All of our packages offer the ability to translate your survey into over 40 languages. Please be sure to contact our support team (support1@sogosurvey.com) if you need any assistance navigating the multilingual survey feature.

Thanks again!

  ### 45. Best Online Survey Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 26, 2020

**What do you like best about Sogolytics?**

I used SoGoSurvey for my office projects. The interface and platform are very easy to use. There are video tutorials, online blogs, and user-guides to get you going.

**What do you dislike about Sogolytics?**

Nothing that I can think of as of now. I found the tool pretty much handy

**What problems is Sogolytics solving and how is that benefiting you?**

We are using SoGoSurvey to conduct employee surveys. They have ready to use survey templates that can be customized for any questions as per the needs.

**Official Response from Sarah Miller:**

> As always, we love hearing about how customers are utilizing SoGoSurvey for employee engagement activities! Thanks for sharing!

  ### 46. Best tool for online surveys

**Rating:** 4.0/5.0 stars

**Reviewed by:** Elena M. | Business Development Manager, Supermarkets, Enterprise (> 1000 emp.)

**Reviewed Date:** October 25, 2019

**What do you like best about Sogolytics?**

SoGoSurvey is one the most reliable and secured software for online surveys. The pricing is very affordable. The interface is very simple and the program has very supportive customer service. The number of questions is acceptable. The surveys can be filled from mobile phones and is very comfortable.
The “save and continue” option is a great benefit. Email alerts and reports are very useful. Editing responses is very helpful.

**What do you dislike about Sogolytics?**

I would like to see all languages available on SoGoSurvey. The free package should give more benefits. The interface is a bit boring, it should have more customization options. In built video guides would be a perfect benefit. The reporting system should be more sophisticated.

**Recommendations to others considering Sogolytics:**

SoGoSurvey is recommended for organizations and individuals who would like to conduct secured and trusted surveys. The software is very sophisticated. Feedback system works perfectly. Mail and mobile phone notification systems are useful for any kind of employee.

**What problems is Sogolytics solving and how is that benefiting you?**

As a member of Carrefour business development team, i have been using SoGoSurvey for years. This is the most trusted software in order to conduct online surveys and feedback management. The interface is very user friendly and the pricing is acceptable.

**Official Response from Sarah Miller:**

> Elena, we appreciate your kind notes about the reliability and security of SoGoSurvey's platform. We know how critical these factors are for all of our customers, and especially those in larger organizations like yours.

Will you please email us at support1@sogosurvey.com to let us know if there is a specific language you are seeking? We pride ourselves on offering an extremely comprehensive list of languages, and we are always looking to add more! Our support team can also help you navigate or identify additional reporting functionality.

Thanks for taking the time to write, Elena!

  ### 47. Great Support, Enterprise Functionality... Highly Recommend

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jackson T. | Senior Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 07, 2019

**What do you like best about Sogolytics?**

Amazing support, robust, enterprise-grade survey platform. I have been very pleased with the automation and process improvement that SoGoSurvey has enabled our team over our previous provider. It's really a night and day difference. When we have needed changes or have had issues, the team always does their best to quickly address them effectively. Highly recommend. 

**What do you dislike about Sogolytics?**

The biggest feature I wish that I could have in the product is the ability to export shareable links to the surveys that have been completed. It is also difficult for me sometimes the links for survey respondents who are saving their progress and coming back to the assessment.

**What problems is Sogolytics solving and how is that benefiting you?**

I am able to manage an awards program across 40+ cities, share dynamic reports, receive amazing support and question, distribute reminders from the platform. One of the biggest values is the ability to assign scores to the questions.

**Official Response from Sarah Miller:**

> Jackson,

Thank you for the review and for your appreciation of our platform! We are thrilled to be the enterprise solution for your organization and awards program.

If you don’t mind, will you reach out with details about what you are trying to accomplish in terms of exporting shareable links? I’m eager for our support team to have the opportunity to provide you with a solution. :)

Thank you again for taking the time to write—and for making the switch to SoGoSurvey!

  ### 48. Excellent tool and team!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Laura  L. | CXO, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 16, 2019

**What do you like best about Sogolytics?**

I like that it's easy to use, that I am able to customize my assessments and that it's not complicated for my clients.
The team is always available and ready to give the best customer service. I appreciate having a person available to clarify my concerns and receive suggestions whenever I need it. Customer service is very important to us when working with high level clients and international companies. 

**What do you dislike about Sogolytics?**

I have no dislikes. It's all in communicating your expectations. 

**Recommendations to others considering Sogolytics:**

You've found what you're looking for! 

**What problems is Sogolytics solving and how is that benefiting you?**

I am able to provide my clients with an assessment tool that simplifies the exportation of results in any format needed, making it easier for my clients to understand. 

**Official Response from Sarah Miller:**

> Laura, thank you for your review! We always prioritize functionality that simplifies the user experience, so we love all such examples of the platform's impact.

Also, I’ll be sharing your feedback with our customer support team. We're so glad to hear that you have had such a positive experience with our all star representatives!

  ### 49. SoGoSurvey

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 30, 2019

**What do you like best about Sogolytics?**

We implemented this during our Autumn socials for head office users. Quizzes were very easy to create and great fun using.

**What do you dislike about Sogolytics?**

We be nice to have better looking templates for use or allow a lot more flexibility for customisation.

**Recommendations to others considering Sogolytics:**

Great for social meets. I recommend the use of this tool.

**What problems is Sogolytics solving and how is that benefiting you?**

Fun activity to do during social meets.

**Official Response from Sarah Miller:**

> Thanks for your feedback! We're glad to hear you were able to use our quiz tool for your company's social activities. We love to hear from customers about specific template changes they recommend. Will you please send any suggestions you have to support1@sogosurvey.com? Thank you!

  ### 50. Easy to use but it has its catches

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2019

**What do you like best about Sogolytics?**

really easy to learn the platform and get started with. 

**What do you dislike about Sogolytics?**

There's alot of barriers to entry for this company, like if you just want to merge list results NOPE you need to upgrade to enterprise? Should have a more a la carte features doesn't make sense for the business model to need to talk to a rep over a survey platform, ease of use is key here. 

**What problems is Sogolytics solving and how is that benefiting you?**

Getting answers from our customers 

**Official Response from Sarah Miller:**

> We're glad you have found SoGoSurvey so easy to learn and use!

As we hope you can understand, it is quite challenging to determine what features to offer in which packages. We do take into account feedback from users like you, so please contact us at support1@sogosurvey.com with any additional details about your specific needs and requests.


## Sogolytics Discussions
  - [Is SoGo survey free?](https://www.g2.com/discussions/is-sogo-survey-free) - 1 comment

- [View Sogolytics pricing details and edition comparison](https://www.g2.com/products/sogolytics/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+05%3A42%3A37+-0500&secure%5Bsession_id%5D=cede9193-dd78-428b-9f8d-fa0026af0cdb&secure%5Btoken%5D=3c2fab90a247f6ca5c9bfaafabcc976aa037ccb5f653bfebae8d4a3296192074&format=llm_user)

## Sogolytics Features
**Survey Management**
- Survey Builder
- Question Types
- Templates
- Survey Distribution

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness

**Survey Customization**
- Branching/Skip Logic
- Branding
- Multimedia Support
- Multilingual Surveys

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action

**Survey Insights**
- Reporting & Analytics
- BI Tools Integration
- Data Exporting
- Permissions

**System Management**
- Security
- System Monitoring

**Agentic AI - Survey**
- Adaptive Learning
- Proactive Assistance
- Decision Making

## Top Sogolytics Alternatives
  - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,177 reviews)
  - [Qualtrics Strategy &amp; Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) - 4.4/5.0 (2,911 reviews)
  - [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) - 4.4/5.0 (931 reviews)

