ProProfs Survey Maker Reviews & Product Details

ProProfs Survey Maker is SaaS-based survey software that helps businesses create attractive and personalized feedback surveys through professionally-designed themes. You can use a pre-made survey or create a customized survey to gather data that enables you to measure customer loyalty and satisfaction levels with ease. ProProfs survey maker offers a great survey design to fetch more accurate data. It helps you collect unbiased survey data on a diverse range of topics. More than 100 ready-made templates and over 1,000,000 thoughtfully crafted questions help you get information aligned with your business goals and objectives. Here the main offerings of this highly versatile tool: Surveys NPS Surveys In-App Surveys Popup surveys Forms such as SideBar forms Quizzes Polls Major Attractions of the ProProfs Survey Maker Get an overview of customer activity: The tool provides real-time reports in the form of graphs, charts, and other graphics. Boost customer retention: Everything is made visible on the powerful dashboard for you to compare and create an actionable strategy. Amp up your lead generation and conversions: Get a snapshot of the behaviors and attitudes of the customers. Multiple language support: Get information from customers from around the world. Expand customer outreach: The surveys can be shared across various platforms and social networks. Evaluate customer’s choice: The tool lets you conduct NPS surveys to see if a customer will choose your brand for his/her next buy or recommend any friend or colleague for the same. Gauge your website traffic and gather quick feedback: You can take advantage of the Popup survey, which can be strategically triggered in response to specific actions by the user. Multiple integrations: The survey maker can be integrated with Freshdesk, MailChimp, SalesForce, Constant Contact, Zendesk to capture customer’s details and gather more valuable data. If you face any issue during survey creation, you can take the help of the video tutorials and FAQs available in the help section.

Seller

ProProfs

Discussions

ProProfs Survey Maker Community

Languages Supported

Afrikaans, Arabic, Bengali, Bulgarian, Catalan, Czech, Danish, German, English, Estonian, Basque, Persian, Finnish, French, Irish, Gujarati, Hebrew, Hindi, Croatian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Korean, Latin, Latvian, Lithuanian, Marathi, Macedonian, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Chinese (Simplified), Fijian, Maltese

Overview by

David Miller (Project Manager (Expert))

Pricing

Pricing provided by ProProfs Survey Maker.

Free

With One-Time Purchase

Essentials

$19.99

Per Month

View More Pricing Information

Top-Rated Alternatives

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ProProfs Survey Maker Media

ProProfs Survey Maker Demo - Beautiful Templates

Creat survey with beautiful templates

Receive visual insights through graphs and charts.

ProProfs Survey Maker Demo - Survey Tool

Use survey tool to ask any question, any time, any way you want.

ProProfs Survey Maker Demo - Powerful Integrations

Integrations with other tools

ProProfs Survey Maker Demo - In-App Surveys

Create in-app surveys with advanced targeting

ProProfs Survey Maker Reviews (47)

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Hiren P.

Product Manager

Small-Business (50 or fewer emp.)

12/9/2025

"Effortless Setup Boosts Feedback Collection"

4.5/5

What do you like best about ProProfs Survey Maker?

I really like the simplicity of ProProfs Survey Maker. We were able to start using it within 10 minutes, which made the initial setup really easy and hassle-free. It’s perfect for understanding customer perception and feedback. I find everything about it to be good. It's also great that it integrates well with other tools like Zapier. Review collected by and hosted on G2.com.

What do you dislike about ProProfs Survey Maker?

Nothing, i like everything Review collected by and hosted on G2.com.

Dylan W.

12/20/2025

"Powerful Surveys with Minor UI Drawbacks"

4.5/5

What do you like best about ProProfs Survey Maker?

I really like the powerful synergy between surveys and quizzes in ProProfs Survey Maker. It closes the 'insight-to-action' loop seamlessly. I also had no difficulty with the initial setup. Review collected by and hosted on G2.com.

What do you dislike about ProProfs Survey Maker?

Interface & User Experience Can Feel Dated and Dense Review collected by and hosted on G2.com.

Joe B.

12/20/2025

"Rich templates, quickly collect feedback"

4.5/5

What do you like best about ProProfs Survey Maker?

I like ProProfs Survey Maker, which can be used to quickly create surveys, gather opinions from various parties, and help me make decisions. Designing surveys is super easy, with many ready-made templates that can be slightly modified and used, saving the effort of designing from scratch. Distributing surveys is also convenient, as feedback can be quickly collected through email, websites, and other means. The collected data is easy to organize and analyze, allowing me to directly see result trends, helping me quickly understand everyone's thoughts and make appropriate decisions. My favorite feature is the rich variety of survey templates; whether it's customer satisfaction or market research, I can always find a suitable template, which greatly saves time in designing surveys. Additionally, the initial setup process for ProProfs Survey Maker is quite simple. Review collected by and hosted on G2.com.

What do you dislike about ProProfs Survey Maker?

ProProfs Survey Maker has some areas that are not ideal. The data analysis features are relatively simple, and it doesn't perform well in complex cross-analysis and in-depth data correlation mining. The level of customization is limited, with few variations in style and layout. In terms of integration with other software, the types of connections available are not many. Review collected by and hosted on G2.com.

What problems is ProProfs Survey Maker solving and how is that benefiting you?

ProProfs Survey Maker makes designing surveys super easy, with many ready-made templates to save the hassle of design; convenient survey distribution methods for quickly collecting feedback; organizing and analyzing data is simple, allowing you to see trends in results, quickly understand everyone's thoughts, and make decisions. Review collected by and hosted on G2.com.

Verified User in Education Management

Enterprise (> 1000 emp.)

4/22/2025

"Great way to survey a large group of people."

5/5

What do you like best about ProProfs Survey Maker?

Easy to use and easy to read responses - still learning. Review collected by and hosted on G2.com.

What do you dislike about ProProfs Survey Maker?

Still learning the ProProfs Survey Maker. Review collected by and hosted on G2.com.

anupama k.

Mid-Market (51-1000 emp.)

4/22/2023

"Good and easy survey maker"

3.5/5

What do you like best about ProProfs Survey Maker?

The best part about proprofs is that its so so easy to process basic surveys in it. Hardly any training or preparation needed! Compared to some of its competitors, its also less time consuming. Review collected by and hosted on G2.com.

What do you dislike about ProProfs Survey Maker?

The worst part about proprofs is its reports - they are very basic and require a lot of work before they can be used for formal or professional purposes. I am not really sure why this is the case. Review collected by and hosted on G2.com.

David C.

Mid-Market (51-1000 emp.)

3/10/2023

"Pleasantly Surprised! It does it all"

4.5/5

What do you like best about ProProfs Survey Maker?

Pleased with how easy it was to set up and use. The ability to import existing questionnaires made it a piece of cake. Review collected by and hosted on G2.com.

What do you dislike about ProProfs Survey Maker?

Not much to dislike about the product. It is really hard to find faults. Review collected by and hosted on G2.com.

Neha B.

Digital marketing - SEO Executive

Small-Business (50 or fewer emp.)

7/4/2022

"Software tool with Multi-lingual Support"

5/5

What do you like best about ProProfs Survey Maker?

This tool supports surveys in 70+ languages. Also, it helps us in designing the survey that is optimized for every type of device like desktops, smartphones, or tablets. Review collected by and hosted on G2.com.

What do you dislike about ProProfs Survey Maker?

They offer multi-lingual surveys only in Premium Plan. Hope they include this feature in their Essentials Plan also. Review collected by and hosted on G2.com.

Verified User in Education Management

Mid-Market (51-1000 emp.)

5/5/2022

"Multiple Question Types Survey"

5/5

What do you like best about ProProfs Survey Maker?

The best thing is that we can create attractive surveys using different questions types like checkboxes, rating scales, multiple-choice, etc., using this tool. Moreover, with skip logic and branching features, our respondents can easily skip the question and jump to the next question, increasing the response rate of the surveys. Review collected by and hosted on G2.com.

What do you dislike about ProProfs Survey Maker?

We sometimes face errors while adding multiple types of questions to our survey. But, their customer care team has always been helpful. Review collected by and hosted on G2.com.

Meet V.

Sr. SEO Executive

Marketing and Advertising

Mid-Market (51-1000 emp.)

2/26/2022

"Best Tool for NPS Survey"

5/5

What do you like best about ProProfs Survey Maker?

The process of designing and creating NPS Surveys with ProProfs Survey Maker has been a piece of cake with their professionally designed NPS Survey templates. They also provided us with a set of NPS sample questions to customize the survey as per our business objectives. Review collected by and hosted on G2.com.

What do you dislike about ProProfs Survey Maker?

Nothing, so far. We enjoyed creating an NPS survey using ProProfs Survey Maker. Review collected by and hosted on G2.com.

Bhuvan P.

Senior Member - Knowledge Services

Enterprise (> 1000 emp.)

3/11/2022

"Survey Platform"

4.5/5

What do you like best about ProProfs Survey Maker?

A simple yet professional user interface designed to create survey interfaces for various scenarios, such as gathering client reviews and partner comments on the product. Review collected by and hosted on G2.com.

What do you dislike about ProProfs Survey Maker?

Unwanted advertising at the time of creating a survey, I was using the non-purchase version of the product. It would be good if we could access it without ads for a specific period of time. Review collected by and hosted on G2.com.