ProProfs Survey Maker Reviews & Product Details

ProProfs Survey Maker Overview

What is ProProfs Survey Maker?

ProProfs Survey Maker is SaaS-based survey software that helps businesses create attractive and personalized feedback surveys through professionally-designed themes. You can use a pre-made survey or create a customized survey to gather data that enables you to measure customer loyalty and satisfaction levels with ease. ProProfs survey maker offers a great survey design to fetch more accurate data. It helps you collect unbiased survey data on a diverse range of topics. More than 100 ready-made templates and over 1,000,000 thoughtfully crafted questions help you get information aligned with your business goals and objectives. Here the main offerings of this highly versatile tool: Surveys NPS Surveys In-App Surveys Popup surveys Forms such as SideBar forms Quizzes Polls Major Attractions of the ProProfs Survey Maker Get an overview of customer activity: The tool provides real-time reports in the form of graphs, charts, and other graphics. Boost customer retention: Everything is made visible on the powerful dashboard for you to compare and create an actionable strategy. Amp up your lead generation and conversions: Get a snapshot of the behaviors and attitudes of the customers. Multiple language support: Get information from customers from around the world. Expand customer outreach: The surveys can be shared across various platforms and social networks. Evaluate customer’s choice: The tool lets you conduct NPS surveys to see if a customer will choose your brand for his/her next buy or recommend any friend or colleague for the same. Gauge your website traffic and gather quick feedback: You can take advantage of the Popup survey, which can be strategically triggered in response to specific actions by the user. Multiple integrations: The survey maker can be integrated with Freshdesk, MailChimp, SalesForce, Constant Contact, Zendesk to capture customer’s details and gather more valuable data. If you face any issue during survey creation, you can take the help of the video tutorials and FAQs available in the help section.

ProProfs Survey Maker Details
Languages Supported
Afrikaans, Arabic, Bengali, Bulgarian, Catalan, Czech, Danish, German, English, Estonian, Basque, Persian, Finnish, French, Irish, Gujarati, Hebrew, Hindi, Croatian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Korean, Latin, Latvian, Lithuanian, Marathi, Macedonian, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Chinese (Simplified), Fijian, Maltese
Product Description

ProProfs Survey Maker is a powerful tool used by instructors, online marketers, educational institutions and business organizations to create comprehensive online surveys.


Seller Details
Seller
ProProfs
Company Website
Year Founded
2009
HQ Location
Los Angeles, CA
Twitter
@ProProfs
5,399 Twitter followers
LinkedIn® Page
www.linkedin.com
171 employees on LinkedIn®
Description

ProProfs empowers users with a valuable platform to apply knowledge, helping them increase productivity, efficiency and profitability.

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ProProfs Survey Maker Screenshots

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ProProfs Survey Maker Reviews

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

The proprofs survey is easy and versatile tool to create different survey like Marketing products and also helpful to research questioniare survey.

It is also helpful to me is ready-to-use templates would surely be one of the things I like the most. Review collected by and hosted on G2.com.

What do you dislike?

Overall good experience no technical issure u faced ever.

If i issued minor problem so i contact the support team and its is help me through proper guidance. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Support team of ProProfs Survey Maker are quick response to different bugs. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Its cheapest tool to Creating professional survey and no cost and charge to various information to guide me.

It is such a benefit to me for different surveys. Review collected by and hosted on G2.com.

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Business Development Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

This is one of the portals which provide with great tool to create surveys with ease. There are numerous ways you can create surveys and various ways in which questions can be asked - description, multiple choice etc. The good thing about it is that I can refer to surveys created by others which helps me in appearing for certain exams. There are time based assessment available for free which let anyone do their real-time assessment before appearing for actual assessments. Review collected by and hosted on G2.com.

What do you dislike?

As the site is open for anyone to upload the questions, many a times, I found that the answers to questions are wrong and sometimes even none of the options mentioned in answer are correct. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Good way of creating surveys. You it to your advantage. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Before appearing actual certifications, I generally refer ProProfs to assess myself. This helps me boost my confidence in actual exam. Sometimes, I have used to understand the question pattern for certifications so that I do not find surprises in exam. Review collected by and hosted on G2.com.

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Open Discussions in ProProfs Survey Maker
UB
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

The layout is very flexible and simple to navigate. I love the net promoter score measurements as well. This really has helped the business grow phenomenally Review collected by and hosted on G2.com.

What do you dislike?

Really no complaints. The mobile configuration of the website is slightly different than the website for desktop layout. However, both are still good! I think the social media integrations are not really needed. Nevertheless, they are good to have if one wants to share their metrics for promotional purposes. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I think this platform is the best on the market. It really is like having a quality assurance department all in one. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I’m able to measure my KPI’s in an organized manner. I also can measure conversion metrics very well for online sales. The quiz maker is awesome! I think I love how intuitive it is and really good to build a track able performance scale. Review collected by and hosted on G2.com.

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AM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

It’s a user-friendly tool with just the right features. The best part about the tool is that it provides over 100 beautiful survey templates and a ready-to-use pool of questions, making the process of building surveys quite effortless. We were amazed by the flexibility the tool offered us. We could add multimedia to the surveys and experiment with their design, to give them the right look - just how we wanted. Review collected by and hosted on G2.com.

What do you dislike?

We did not encounter any significant issues while using the product. Just a few bugs for which the support team was quite helpful. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We were using a different survey tool before. It was good but didn’t offer the advanced features we were looking for. That’s when we switched to ProProfs. The tool has been of tremendous help in creating surveys and designing them beautifully, adding branching and skip logic to surveys, and analyzing customer responses and details using reports. We are happy that ProProfs survey maker is not simply a survey creating tool. Instead, it is of tremendous help in the entire process - creation, designing, sharing, and analyzing. Review collected by and hosted on G2.com.

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Associate
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

custom survey themes, help to share the survey on my blog and different website, help in gaining insights on the respondent one of the best options enable survey logic mobile-friendly survey and can send the survey through email and many more. Review collected by and hosted on G2.com.

What do you dislike?

the user interface needs improvement and must-have better sample survey for easy understanding Review collected by and hosted on G2.com.

Recommendations to others considering the product:

best for creating a survey for small or big enterprises meet all the requirements and best part is it's still improving Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

help in creating a survey for educators, organizations, event planners, and many more. help in collecting feedback from customers for future developments and future products. help in finding employees and customer needs and demands. Review collected by and hosted on G2.com.

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UE
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like the fact that you can link your profile to various accounts i.e. google, hotmail to login.I like that I can get helpful tips via a youtube tutorial or just click and get started.There are six types of surveys that I can create and distribute via email, embed on my website via app . My survey can be consist of one or many questions. I especially appreciate the survey templates as a quick go to.I like that even as a free member my surveys are unlimited. Review collected by and hosted on G2.com.

What do you dislike?

I dislike that I cant receive email notifications from respondents in the free version. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I can collect data in an efficient manner.So I can plan my lessons. It allows my students to have real life experience with technology for projects etc. Review collected by and hosted on G2.com.

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AE
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

This is a great survey tool, my favorite feature is the ability to seamlessly embed these forms into webpages. I'm no HTML expert and I was able to do this effortlessly. Review collected by and hosted on G2.com.

What do you dislike?

I really wish you were able to give specific feedback on individual questions. We tried utilizing this internally for a quiz and we were not able to program specific feedback for incorrect responses. We were only able to give a generic 'correct' or 'incorrect' message per question. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are using this primarily as a feedback form for people that listen to our content and for use internally. For these purposes it has been great. Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: Invitation from the seller
What do you like best?

ProProfs is an accurate, affordable, and long lasting survey application. Review collected by and hosted on G2.com.

What do you dislike?

ProProfs should be compatible with IOS. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

ProProfs is a tool for transformation. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

ProProfs is a program very useful in information or data collection for companies. Review collected by and hosted on G2.com.

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Market Research Survey/Data Programmer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Very easy to use. I was able to build a basic survey in minutes. Review collected by and hosted on G2.com.

What do you dislike?

Not a lot of advanced options or ability for customization. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's great if you need to build simple surveys quickly. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Fielding basic surveys. Very quick, easy to build surveys. Review collected by and hosted on G2.com.

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A&R management
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It's a great fit to make great survey questionaires and inquiries about certain subjects that applied to different brands and companies...no matter what product...the software is easily attainable to words and phrases Review collected by and hosted on G2.com.

What do you dislike?

There is nothing I dislike about this software Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Very good survey short cut writer and reviewer Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

To get a good insight on what beneficial and no benefits to certain companies and their brand without having to provide longer ways to files and documents encrypted for surveys Review collected by and hosted on G2.com.

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Business Secretary
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Very good and fast sign in process that can be made with other accounts like Google, Linkedin, Facebook. Very good quick links that can help you find solution for issues with you using the site itself. You can handle various types of surveys that it is in your companies interest . Review collected by and hosted on G2.com.

What do you dislike?

It is not so very user friendly. The only easy step is the login. You have to study a little bit the steps of creating a survey so you can be sure that there is not going to be a mistake at the original survey that you are going to create. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Try to login first with another account and make first a test survey to check how it works, so you can be ready and sure that it is suitable for your work Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

You can create professional surveys with simple moves and no charge. You have very much options and you can handle your survey the way you want. So you get with no cost the information you want to use for your company and the sales department. Review collected by and hosted on G2.com.

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Ghostwriter and Wikipedia Consultant
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Simplicity is the main USP of this tool. It has good library of pre-built surveys that help you draft your surveys better. Review collected by and hosted on G2.com.

What do you dislike?

You can't use this product on the go with its full potebtial as there are some access issues with mobile version. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I was using this software for tracking my customers' satisfaction score. Review collected by and hosted on G2.com.

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AT
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

We use ProProfs for intra-company use: to create surveys and polls. The user interface is very good, it's super easy to everyone to create a simple survey/poll forms. Review collected by and hosted on G2.com.

What do you dislike?

The modern mode sometimes does not work properly - users can't re-select a dropdown list, or in-app survey form size is uncontrollable. Because of this, we always use classic mode which is fine for our internal use. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Result aggregation is super easy - you just pull the report from ProProfs. Very time saving. Review collected by and hosted on G2.com.

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Sales Agent
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The prepared to-utilize layouts would without a doubt be something I like the most. I might likewise want to make reference to the point by point reports gave by ProProfs Survey Maker. Overall a great app. Review collected by and hosted on G2.com.

What do you dislike?

There's nothing to truly bring up as being something I detested. Obviously there have been a couple of bugs and glitches, yet their help group is more than supportive in such cases. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The general experience has been incredible and I have not been frustrated with this app yet. Review collected by and hosted on G2.com.

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Lead Generation Manager
Marketing and Advertising
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like the ability to customize the surveys to evaluate any portion of the business or employee. I like the scoring system and integration with api's into other compatible domain. Other features I like most now having the platform would be detailed report and analysis that is web based with simple dashboard made to be able to. Review collected by and hosted on G2.com.

What do you dislike?

Asit is the same thing that turns me off about all the other platforms. It is the same thing here with the pricing structure seems to never be conveyed truthful during evaluation. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

use the trial to its full advantage and really play around and create surveys tailored to your role and business specific to see how it will fit within the organization and if it will work well for your team like it did for mine. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

This platform gives the agents a voice up to the management team which ultimately helps with team building and rapport and in the end a better workplace with 30% increase in performance. Review collected by and hosted on G2.com.

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AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

This tool is very nicely built, as it helps users to get survery directly amd get the results on real time basis. Review collected by and hosted on G2.com.

What do you dislike?

The thing I dislike is. Trial period is of 15 days only. Please make it more for usersm Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This is the best tool. I've ever seen but the trial period is less. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Proprofs survey maker had solved our main problem of that is we want to take after work surevey from clients and this tool solved this for us. Review collected by and hosted on G2.com.

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AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The best thing about this application is the ability to get feedback from employees, customers, students, etc. You can read everyone’s critics and help improve your business. Review collected by and hosted on G2.com.

What do you dislike?

What I dislike about ProProfs survey maker is the aesthetics of their website. It seems bland and not attracting enough to draw in more clients. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Some problems that I am solving with ProProfs Survey Maker is anonymously getting feedback from customers about their experiences with the business and purchases Review collected by and hosted on G2.com.

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UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Multi language support

Easy to integrate

Can create very good surveys

Good Analysation Review collected by and hosted on G2.com.

What do you dislike?

No major issue but if would be great if we can see some new templates coming Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Yes, definitely go for it. Its easy, can reach to multiple interview'es. No language barriers Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Good PMR

Language selection of choice

Outreach to greater audience Review collected by and hosted on G2.com.

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UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

it can be used in businesses when a company is trying to monitor/measure the customer satisfaction or needs Review collected by and hosted on G2.com.

What do you dislike?

none because it is helping to businesses and customers Review collected by and hosted on G2.com.

Recommendations to others considering the product:

as business in needed to know if customers are happy or not,you can use proProfs Survey Maker Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

none Review collected by and hosted on G2.com.

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UO
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

I like that they provide templates and multilingual support for all surveys. And the fact that creating and embedding the surveys on our website requires absolutely no prior knowledge of coding has made it easy to be used by almost all of our employees. Review collected by and hosted on G2.com.

What do you dislike?

Apart from the occasional technical glitch that occurs, I have no complaints for ProProfs Survey Maker. Thankfully, their support team is always available in case of any issues and help resolve them instantly. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Being on an Enterprise plan myself, I can tell you that it really is worth every dollar you spend on it. They do offer a free trial of the enterprise plan, so feel free to trying that out for yourself.

Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We mainly use ProProfs Survey Maker for market research and demographics. Over time we have been able to plan better campaigns thanks to the comprehensive approach to data collection provided by ProProfs Survey Maker. Review collected by and hosted on G2.com.

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AA
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The integration with various third party software that make it easier to analyze and use feedback. Review collected by and hosted on G2.com.

What do you dislike?

There’s nothing that comes to mind except a few glitches that have occurred in the past. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use it to collect and store customer feedback. Review collected by and hosted on G2.com.

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UT
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Easy to use and great tool to create quizzes. Review collected by and hosted on G2.com.

What do you dislike?

Occasionally the software doesn’t work and users can not take course—it either will not load or videos do not play Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Ease of use makes me more efficient with my time Review collected by and hosted on G2.com.

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