--- title: Medallia Agile Research Reviews meta_title: 'Medallia Agile Research Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 65 reviews by the users' company size, role or industry to find out how Medallia Agile Research works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 65 scale: '5' date_modified: '2026-11-04' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service ---

Medallia Agile Research Reviews & Product Details

Profile Status

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Pricing

Pricing provided by Medallia Agile Research.

Starter

$49
per month

Pro

$99
per month
View More Pricing Information

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User Insights

Average based on 65 real user reviews.

Implementation Time

<1 month

Perceived Cost

$$$$$

Medallia Agile Research Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Medallia Agile Research, and what problem is it built to solve?

Medallia Agile Research is used to create and distribute surveys, gather customer and employee feedback, and review responses to understand satisfaction and identify areas for improvement.

What languages does Medallia Agile Research support?

Medallia Agile Research supports 25 languages, including Chinese (Simplified), English, French, German, Spanish, and others.

What company sizes and industries is Medallia Agile Research the best fit for?

Medallia Agile Research is used across small, mid-market, and enterprise organizations, with feedback-gathering needs appearing across several sectors. The strongest represented segments include:
  • Company sizes: Small businesses, mid-market organizations, and enterprises.
  • Technology: Computer software and information technology services.
  • Financial services: Financial services and related organizations.
  • Food and hospitality: Food and beverage businesses and hospitality organizations.

How long does it take to implement Medallia Agile Research across a team?

Reported implementation times range from under a day to under a month, with under a day the more common experience.
Time to go live Relative frequency
Under 1 day Most common
Under 1 month Less common

What customer support options does Medallia Agile Research provide, and how do users find the overall support experience?

Support is available by phone and through email or a help desk. The support experience is often described as responsive, helpful, and patient, though users have also encountered slow or unresponsive service.

What features or capabilities could make Medallia Agile Research even more useful?

Teams could benefit from more flexible reporting and filtering, easier customization, and a smoother interface for everyday work. Common improvement areas include:
  • Expand dashboard filters and reporting options so teams can analyze and export feedback more precisely.
  • Make survey and campaign customization more flexible and intuitive.
  • Improve interface usability and address bugs, lag, and lost work through features such as automatic saving.
  • Reduce manual effort with more automation for survey workflows and feedback handling.

Medallia Agile Research Reviews (65)

Reviews

Medallia Agile Research Reviews (65)

4.3
65 reviews

What do users say?

Generated using AI from real user reviews
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Here's how.
AM
Ajmir M.
Small-Business (50 or fewer emp.)
"Market Review"
2.5/5
What do you like best about Medallia Agile Research?

checkmarket is the enterprise survey platform designed to help create & implement effective and engaging surveys. Review collected by and hosted on G2.com.

What do you dislike about Medallia Agile Research?

least helpful of checkmarket is people can understand the new products & people can dislike the products & services by checkmarket. Review collected by and hosted on G2.com.

Vineet A.
VA
Vineet A.
Delivery Manager
Enterprise (> 1000 emp.)
"Wonderful survey platform to get inputs for better results"
4.5/5
What do you like best about Medallia Agile Research?

It helps a lot when we created a survey for better inputs and it was really easy with the templates in this platform also the modes to send the survey was nice with no restrictions Review collected by and hosted on G2.com.

What do you dislike about Medallia Agile Research?

As of now we have not discovered anything which needs improvement but team can work more on UI for better experience Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Excellent value for money"
5/5
What do you like best about Medallia Agile Research?

Very intuitive. Easy to use. Good features. Good price Review collected by and hosted on G2.com.

What do you dislike about Medallia Agile Research?

Nothing - I havent tried integrating it with anything as yet. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Great Product, Easy to use"
5/5
What do you like best about Medallia Agile Research?

Very easy to use interface that is intuitive for even novice users. Review collected by and hosted on G2.com.

What do you dislike about Medallia Agile Research?

The customizability is not as extensive as some of its competitors. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Great tool for calculating using surveys"
4/5
What do you like best about Medallia Agile Research?

I love how they offer a free sample size calculator. It's such a unique and useful tool for people who work in careers where surveys are very important. Review collected by and hosted on G2.com.

What do you dislike about Medallia Agile Research?

I have no complaints about the way CheckMarket performs and operates. Overall just very useful. Review collected by and hosted on G2.com.

Verified User in E-Learning
UE
Verified User in E-Learning
Mid-Market (51-1000 emp.)
"Great tool for NPS score"
3.5/5
What do you like best about Medallia Agile Research?

Easy interface and ability to create campaigns Review collected by and hosted on G2.com.

What do you dislike about Medallia Agile Research?

Sometimes the interface data doesn't match the export data. CS not responsive Review collected by and hosted on G2.com.

Akhilesh G.
AG
Akhilesh G.
Managing Director
Small-Business (50 or fewer emp.)
"checkmarket review"
3.5/5
What do you like best about Medallia Agile Research?

platform as a whole, product feature and ease of use. Review collected by and hosted on G2.com.

What do you dislike about Medallia Agile Research?

less functions / solutions as compared to other tools. Review collected by and hosted on G2.com.

Wood G.
WG
Wood G.
Financial Services Manager
Enterprise (> 1000 emp.)
"Excellent system."
3/5
What do you like best about Medallia Agile Research?

Their survey system allows for an accurate survey of our employees about a project. Review collected by and hosted on G2.com.

What do you dislike about Medallia Agile Research?

Its platform is easy to understand, there are no problems with its use. Review collected by and hosted on G2.com.

Verified User in Market Research
UM
Verified User in Market Research
Small-Business (50 or fewer emp.)
"I use it internally and externally. It looks professional and it is an efficient tool overall."
4.5/5
What do you like best about Medallia Agile Research?

Customer service is the best thing about this product. Even if I don't understand something at once, I am only one call away from the solution. They are very friendly and really patient, even if I have the silliest questions! Review collected by and hosted on G2.com.

What do you dislike about Medallia Agile Research?

If I want to send a mail from CheckMarket to track the survey, it may come in a spam inbox. Review collected by and hosted on G2.com.

Ashley N.
AN
Ashley N.
Founder and Owner
Small-Business (50 or fewer emp.)
"I use Checkmate for my surveys"
4.5/5
What do you like best about Medallia Agile Research?

I love how the surveys look very professional to my clients. Review collected by and hosted on G2.com.

What do you dislike about Medallia Agile Research?

The interface of the website could use some work. Review collected by and hosted on G2.com.

Questions about Medallia Agile Research? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

HH
Herman Herman tids
•
Last activity almost 5 years ago

Yes

1 Upvote
1
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Pricing Options

Pricing provided by Medallia Agile Research.

Starter

$49
per month

Pro

$99
per month

Growth

$249
per month
View More Pricing Information
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