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ConnectWise

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1,711 reviews
  • 21 profiles
  • 46 categories
Average star rating
4.3
#1 in 1 categories
Grid® leader
Serving customers since
1982
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ConnectWise PSA

515 reviews

Business Automation and ConnectWise PSA (formerly ConnectWise Manage)

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ScreenConnect

492 reviews

ConnectWise ScreenConnect's universal remote access software provides an all-inclusive solution for remote support, remote access, and remote meetings.

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ConnectWise CPQ

141 reviews

ConnectWise CPQ (formerly ConnectWise Sell) Sell offers IT solution providers of all sizes a cloud-based quoting platform that accelerates the quote-to-cash process and enables it to run smoothly. Tight integrations with leading CRMs like NetSuite, Salesforce, and ConnectWise Manage provide end-to-end visibility into the sales pipeline from quote and proposal creation to ordering, fulfillment, and billing.

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ConnectWise Automate

135 reviews

ConnectWise Automate's remote monitoring and management platform allows businesses to automate IT tasks to improve efficiency.

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Axcient x360Recover

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Axcient x360Cloud

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Get the assurance that your Office 365 data is backed up, restorable, and protected, using the Axcient Cloud.

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ConnectWise RMM

65 reviews

ConnectWise RMM: Less time on support tickets means better margins Automate your technician's day-to-day activities through a single intuitive interface. Start with powerful out-of-the box automations to handle and solve alerts. Get expert Done-For-You deep customizations with our NOC services and help desk.

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BrightGauge

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SmileBack

34 reviews

SmileBack is the only customer feedback platform that makes it so easy for MSPs and IT Solution Providers to capture genuine and actionable insights that improve customer retention and increase their revenue.

Profile Name

Star Rating

1091
429
114
35
42

ConnectWise Reviews

Review Filters
Profile Name
Star Rating
1091
429
114
35
42
PI
Prosper I.
03/12/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Fast, Secure Remote Support That Boosts Collaboration

Screenconnect provides fast and secure remote support and our IT team can quickly remote access computers/devices and troubleshoot and/or configure programs/apps. With screenconnect, collaboration is also boosted thanks to screen sharing and ease of copying files remotely and securely. With screenconnect, I like that remote video support is available and is very helpful when working with teams. It is a fulfilling remote desktop solution that has saved our business money and ensures continuity of services no matter the location of the teams.
Matt K.
MK
Matt K.
Wearing Cargos and Making Things Work
03/12/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
03/11/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Hands Down the Best Remote Support Tool

Hands down THE best remote support tool. Nothing else comes close. We use it all day everyday.

About

Contact

Phone:
800-671-6898
HQ Location:
Tampa, FL

Social

@ConnectWise

What is ConnectWise?

Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business. With products aiding in business management, remote monitoring and management, remote control and access, quote and proposal automation, and cybersecurity risk assessments, integrations with hundreds of key vendors, plus the largest and most engaged community in the industry, ConnectWise has built a platform for The IT Nation. Our company is powered by our connections, our colleagues and our community. And, we accept all kinds. Game-changers,innovators, culture-lovers - and the humankind. We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

Details

Year Founded
1982