[ Nicereply Reviews ](https://www.g2.com/products/nicereply/reviews) [ Nicereply Reviews ](https://www.g2.com/products/nicereply/reviews) # Nicereply Pricing Overview [Editedit](https://my.g2.com/nicereply/pricings) Free Trial ## Nicereply Pricing Key Insights Last updated on Apr 09, 2026 * * * Nicereply offers **4 pricing editions** , starting from **$59** to **$359**. Nicereply pricing tiers are designed to support different usage levels and team sizes. Nicereply also offers a **free trial**. Compare the Nicereply pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Nice Reply s.r.o.** for **custom pricing**. * * * Starter — $59 / Per Month Essential — $119 / Per Month Growth — $239 / Per Month Business — $359 / Per Month Rated 4.5 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Starter Starting at $59.00 Per Month 3 User Seats & 100 Survey Responses/Month (equals surveying approx. 1000 customers) - CSAT, CES & NPS surveys - All integrations, including Zendesk, Front, Helpscout, Pipedrive & more - Unlimited number of active surveys - Post-resolution & In-signature email surveys, Link surveys, Website pop-up surveys - Custom survey design & more… Show More Essential Starting at $119.00 Per Month 10 User Seats & 250 Survey Responses/Month (equals surveying approx. 2500 customers) - CSAT, CES & NPS surveys - All integrations, including Zendesk, Front, Helpscout, Pipedrive & more - Unlimited number of active surveys - Post-resolution & In-signature email surveys, Link surveys, Website pop-up surveys - Custom survey design & more… Show More Growth Starting at $239.00 Per Month 25 User Seats & 1000 Survey Responses/Month (equals surveying approx. 10 000 customers) - CSAT, CES & NPS surveys - All integrations, including Zendesk, Front, Helpscout, Pipedrive & more - Unlimited number of active surveys - Post-resolution & In-signature email surveys, Link surveys, Website pop-up surveys - Custom survey design & more… Show More Business Starting at $359.00 Per Month 50 User Seats & 2500 Survey Responses/Month (equals surveying approx. 25 000 customers) - CSAT, CES & NPS surveys - All integrations, including Zendesk, Front, Helpscout, Pipedrive & more - Unlimited number of active surveys - Post-resolution & In-signature email surveys, Link surveys, Website pop-up surveys - Custom survey design & more… Show More Nicereply offers pricing packages for teams of all sizes. We offer every company a 14-day free trial of our software. You do not need a credit card to create an account. Pricing information for Nicereply is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Nicereply must be conducted with the seller. Pricing information was last updated on October 09, 2024 Show More ## Nicereply Pricing FAQs Generated using AI ### Is Nicereply free, or does it offer a free trial? Nicereply does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details. ### How much does Nicereply cost in 2026? According to G2 data, Nicereply pricing in 2026 starts at $59.00 and can reach $359.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Nice Reply s.r.o.'s official pricing page for the most current details. ### Who is Nicereply pricing best suited for? Based on G2 reviewer demographics and feedback, Nicereply's pricing is best suited for mid-market companies with 51 to 1,000 employees, who represent the majority of reviewers and consistently praise its helpdesk integrations and ease of use. The Starter and Essential tiers appeal to small businesses and lean support teams needing straightforward CSAT or NPS tracking without complex setup. G2 reviewers from industries like computer software, consumer services, information technology, and financial services appear most frequently, suggesting Nicereply's pricing aligns well with tech-forward service teams. Enterprise-level organizations with high survey volumes would benefit most from the Growth or Business tiers given their expanded seat and response allowances. ### What are the key differences between the free and paid versions of Nicereply? Nicereply does not offer a permanent free version, but G2's pricing data for Nicereply confirms a free trial is available for teams evaluating the platform before committing. Nicereply's paid plans start at $59.00 per month for the Starter tier, which includes 3 user seats, 100 survey responses per month, all integrations, and unlimited active surveys. Higher tiers scale up user seats and monthly response volumes, with the Business plan supporting 50 users and 2,500 responses at $359.00 per month. G2 reviewers note that the trial effectively demonstrates core functionality, though some smaller teams find the jump to paid plans a notable budget consideration. ### Is Nicereply considered good value for its pricing? G2 reviewers of Nicereply generally express strong satisfaction with its value, particularly praising its ease of use, seamless integrations with tools like Zendesk, and the ability to collect CSAT, NPS, and CES data in one platform. Several G2 users from small businesses specifically highlight that Nicereply's pricing is reasonable for SMBs, with one reviewer noting it tested favorably against over 20 alternatives on both implementation and pricing. However, some G2 reviewers raise concerns about costs scaling with response volume, and a few note the pricing feels high relative to limited customization and reporting capabilities. Overall, Nicereply's pricing delivers solid value for teams prioritizing simplicity and helpdesk integration over advanced analytics. [ ![Omatic Software](https://images.g2crowd.com/uploads/product/hd_favicon/055ec28f5bf3b5efe514da9b34afbf98/omatic-software.svg "Omatic Software") Sponsored Omatic Software 4.6/5 (115) Visit Website ](javascript:void(0)) ## Top-Rated Alternatives [ ![Delighted](https://images.g2crowd.com/uploads/product/hd_favicon/0d60da728a1f63a0691e6d9649cc21b1/delighted.svg "Delighted") Delighted 4.7/5 (59) ](https://www.g2.com/products/delighted/reviews) [ ![Simplesat](https://images.g2crowd.com/uploads/product/hd_favicon/fb529e792b040401a63c8c43d9b21c9e/simplesat.svg "Simplesat") Simplesat 4.8/5 (164) ](https://www.g2.com/products/simplesat/reviews) [ ![HubSpot Service Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-service-hub.svg "HubSpot Service Hub") HubSpot Service Hub 4.4/5 (2,818) ](https://www.g2.com/products/hubspot-service-hub/reviews) [ View All Alternatives ](https://www.g2.com/products/nicereply/competitors/alternatives) ## Nicereply Alternatives Pricing The following is a quick overview of editions offered by other [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management) | ![Delighted](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1be08fde305558a32ebefccbe7b5c180/delighted.png) [Delighted](https://www.g2.com/products/delighted/reviews) ##### Free Starter | $0.00 | - Use one platform: Email, Web, Link, SDK - 50 responses/month - 1 user - Branding customization (logo, colors) - 1 Templates Project - Unlimited Surveys - 35+ integrations including Slack, Shopify, Webhooks, Zendesk - Link, Email, Web, SDK, and Kiosk - 30+ languages - Pre-built reports: Dashboard, Over time, Snapshot, Metrics, Additional Questions, Pivot table, Benchmarks [Show More](javascript:void(0);) | | ![Simplesat](https://images.g2crowd.com/uploads/product/image/small_square/small_square_aae535e91a1c5d381bfe232559f1ad78/simplesat.png) [Simplesat](https://www.g2.com/products/simplesat/reviews) ##### Standard | $119.00Per Month | $109 per month, billed annually - 5 users - 1k monthly responses - Unlimited surveys - 50+ integrations | | ![HubSpot Service Hub](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4a91439aa6f7e57f756acaa150ec767f/hubspot-service-hub.png) [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) ##### Service Hub Free | $0.00Per Month | For customer service professionals. A simple set of tools to start connecting with and supporting your customers — for free. - Ticketing - Custom support form fields - Live chat - Conversational bots - Team email - Conversations inbox - Email templates - Email & chat to ticket - Canned snippets - Reporting dashboards - Calling - Meeting scheduling - Email Scheduling - Shared Inbox [Show More](javascript:void(0);) | Various alternatives pricing & plans Free Trial Pricing information for the above various Nicereply alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. Nicereply Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_445a26ebb2994878a27e1c965e65c363/asknicely.png "Product Avatar Image") AskNicely 4.7/5 (1,050) [ Compare Now ](https://www.g2.com/compare/asknicely-vs-nicereply) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1be08fde305558a32ebefccbe7b5c180/delighted.png "Product Avatar Image") Delighted 4.7/5 (60) [ Compare Now ](https://www.g2.com/compare/delighted-vs-nicereply) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_aae535e91a1c5d381bfe232559f1ad78/simplesat.png "Product Avatar Image") Simplesat 4.8/5 (168) [ Compare Now ](https://www.g2.com/compare/nicereply-vs-simplesat) ##### Categories on G2 [ Enterprise Feedback Management ](https://www.g2.com/categories/enterprise-feedback-management) ##### Explore More [ What platform provides analytics on visitor traffic patterns? ](https://www.g2.com/discussions/what-platform-provides-analytics-on-visitor-traffic-patterns)[ Most user-friendly CRM for sales teams ](https://www.g2.com/discussions/most-user-friendly-crm-for-sales-teams)[ Most reliable digital display software ](https://www.g2.com/discussions/what-is-the-most-reliable-digital-display-software) [ Best influencer marketing platform for small business ](https://www.g2.com/discussions/best-influencer-marketing-platform-for-small-business)[ Recommendations for best event management platforms ](https://www.g2.com/discussions/what-are-the-best-event-management-platform-recommendations)[ What's the best customer support software for tech startups ](https://www.g2.com/discussions/what-s-the-best-customer-support-software-for-tech-startups) Show More [ What platform provides analytics on visitor traffic patterns? ](https://www.g2.com/discussions/what-platform-provides-analytics-on-visitor-traffic-patterns)[ Most user-friendly CRM for sales teams ](https://www.g2.com/discussions/most-user-friendly-crm-for-sales-teams)[ Most reliable digital display software ](https://www.g2.com/discussions/what-is-the-most-reliable-digital-display-software) [ Best influencer marketing platform for small business ](https://www.g2.com/discussions/best-influencer-marketing-platform-for-small-business)[ Recommendations for best event management platforms ](https://www.g2.com/discussions/what-are-the-best-event-management-platform-recommendations)[ What's the best customer support software for tech startups ](https://www.g2.com/discussions/what-s-the-best-customer-support-software-for-tech-startups)