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Qualaroo

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49 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.3
Serving customers since
2012
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Qualaroo Reviews

Review Filters
Profile Name
Star Rating
36
7
4
1
1
FR
Foli R.
SEO-CRO Account Manager @SDM
09/23/2026
Validated Reviewer
Review source: Organic

Useful way to capture More Relevant Customer Feedback

I really appreciate the ability to capture feedback from users at key moments in their journey with Qualaroo. The targeting feature allows us to ask tailored questions to specific segments rather than sending a generic survey to everyone. The initial setup was smooth and nice, providing the direct user insights we need to improve our customer experience.
Akshay S.
AS
Akshay S.
02/23/2025
Validated Reviewer
Review source: Organic

Reliable for quick customer insights

We can throw up a survey in minutes without messing with a bunch of settings, which is great when we need quick feedback. The targeting options are solid too (we can ask the right people the right questions instead of blasting everyone).
Verified User in Marketing and Advertising
GM
Verified User in Marketing and Advertising
02/23/2025
Validated Reviewer
Review source: Organic

Loved the usability

Being able to get feedback from customers while they’re actually on our site is a huge win. No more hoping they’ll respond to an email later. The reports are easy to understand (we’re not wasting time trying to make sense of data). And the pricing? Super flexible, big deal when you’re working with a tight budget.

About

Contact

HQ Location:
San Antonio, TX

Social

@Qualaroo

What is Qualaroo?

Qualaroo Inc. is a technology company that specializes in real-time feedback solutions to enhance user experience and gather valuable insights directly from users. Their platform allows businesses to engage with their customers through targeted surveys and prompts, formatted through an intuitive and unobtrusive interface. With advanced features like sentiment analysis, powerful branching logic, and audience segmentation, Qualaroo enables marketers, UX designers, and product teams to make informed decisions based on user feedback.Located at https://www.qualaroo.com, the Qualaroo platform also integrates with numerous analytics tools and services, providing users with seamless data analysis capabilities. This helps businesses to effectively track user behavior, measure customer satisfaction, and refine their digital strategies. Popular for its Nudge™ technology, Qualaroo strives to deliver insights without disrupting the user experience, making it a preferred choice for companies looking to deeply understand customer motivations and improve their online interfaces.

Details

Year Founded
2012