We make tremendous use of Absorb for a large staff team (10,000 + users). We store and host a fair amount of multimedia on their platform to facilitate our training program.

The customer support is quick to respond and search for a resolution to any issues we have. Review collected by and hosted on G2.com.

On one hand, it's a very robust system where I can look through our users and courses in many different ways, and pull many different kinds of reports. On the other hand, I find the system feels almost 'over-engineered' at times, with so many parameters it can often be deterring for our newer sub-administrators to use Absorb effectively, or they are simply too intimidated by the scope of it.

I find the question banks/quizzes functionality difficult at times. If I delete a question in one of our banks, it will 'break' all the completions of a course that holds this question bank inside. Difficult to manage an ever-growing number of different questions and banks.

I also wish it was easier to see all my questions/answers at the same time, or be able to export this data in a .csv file easily. Review collected by and hosted on G2.com.